Customer Services jobs in Perivale
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An ambitious Customer Service Executive is required to join a leading B2B (business to business) telecommunications company in Borehamwood, Hertfordshire that has over 20 years? experience servicing all aspects of communication requirements.
About the Role
Working in a lively fast paced office the Customer Service Executive will be the first point of contact for corporate customer accounts. The successful candidate will ideally have office based customer service experience, and could come from administration or sales backgrounds.
The Customer Service Executive will be handling telephone and email queries, supporting a team of six Account...
£45000 - £60000/annum
£20000 - £25000/annum
We have a current vacancy for a Customer Services Manager to act as the first point of contact for customer complaints. Managing a small team the Customer Services Manager is responsible for resolving all complaints in a timely manner.
Handling customer complaints.
Conducting customer feedback surveys.
Communicating professionally with customers by telephone, email and letter.
Discussing complaints with Engineers and Technical Managers.
Take full responsibility for ensuring each customer receives exceptional customer service.
Investigating and solving customers' problems.
Negotiating appropriate action...
£3000 - £50000/annum
£12796 - £20000/annum
Speedy Cash is looking for an experienced Customer Service Advisor who enjoys customer interaction to join us as a Customer Advocate and deliver a great customer experience for our high street branches in East London. This exciting opportunity will suit a Customer Service Advisor who loves variety and also wants to take his or her own career to a new level with a well know brand with a very strong customer base.
Since our inception in 1997, Speedy Cash has become one of the leading PayDay Loan lenders with branches across the UK and USA. We offer personal loans and other financial services including, Cheque Cashing, Money Transfers and Cash...
This is a exciting opportunity for the successful candidate to join on of the biggest retailers at the busiest time of year. Our clients are looking for candidates with exceptional customer service, with a can do attitude this is a varied role so been able to multitask is a must. The duties of this role will include Fulfilling and processing Online orders, collecting items in store and stockroom, picking,packing orders and dispatching orders.
The hours of this role are 6am till 2pm and 1pm till 9pm weekend work could be required as this role is within store hours on a rota schedule.
Successful applicants will have a warm and welcoming...
My client works in a successful Engineering Company based in West Drayton and are looking for someone seeking a Temp-Perm opportunity as a Customer Service Executive. Skills needed:
Office/telephone based Customer Service experience - Ideally previous helpdesk experience
Dealing with SLA's
Taking a high volume of calls
Dealing with high pressure
Using own initiative
Able to cope in a fast paced environment - Dealing with one thing quickly and then moving on to the nextSpring Personnel Ltd is acting as an Employment Business in relation to this vacancy.
Spring Group plc is an Equal Opportunities employer...
A fantastic opportunity to join a leading IT and Stationary distribution organisation based in London. Our client has been experiencing great growth and has ambitious expansion plans for the future. Importantly our client places great enthuses on creating a vibrant team orientated working environment supported by exceptional training, offering career development.
* Handling customer queries both via email and verbally including: order status requests, POD's, complaints, various post sales requests including updates on returns/credits
* Processing and managing outstanding orders via our CRM system for Retail and House...
Are you looking for a busy customer services role? This local, leading company is looking for someone with an excellent skill set to start immediately.
- Salary of £21,000-£24,000
- 25 days holiday + bank holidays
- Pension available
The ideal applicant will have excellent customer services and administration skills, as well as being familiar with packages such as Microsoft Office. Duties include answering incoming calls, updating the in house system and assisting the Customer Services Manager with business specific projects.
We are looking for an experienced and professional Account Manager with strong customer services skills for a maternity cover position.
The successful candidate will have experience in account management/customer services, dealing with product distribution, invoicing, creating reports, have strong attention to detail and a customer focused attitude.
Strong IT skills are required, in particular excel to intermediate level.
If you would like to apply for this role then please email you CV to (url removed) and we will contact you within 24 hours if you are successful....
Customer Service Executive, London
A Customer Service Executive is required to provide excellent customer service at a pioneering online company.
At the forefront of their industry, the business provides a unique online service to the lettings industry, providing landlords with an effective lettings solution.
As a Customer Service Executive you will answer customer queries via phone, email and live chat. You will also advise customers on how to maximise their use of the website. This is a great opportunity for a dedicated Customer Service Executive, as you will get to see multiple areas of the business and there are good prospects...
Customer Service Consultant
Attractive Salary Package
Shifts: Days, Nights and Weekends-Rotational (Nights paid as extra)
Our client is an award-winning global online money transfer business. Migrants and expats from over 50 countries can make online payments to families and friends in over 100 destinations. They offer a wide range of options to send and receive payments. Senders can make payments online, through smartphones or tablets, by debit or credit card, or via bank transfer. Recipients can get paid via bank deposit, direct transfers to mobile wallets, cash pickup or delivery, or airtime top-up for their mobile...
North London, NW9 6TD
Salary: £19,000 to £19,500 + a performance related bonus up to 25% of salary and fantastic benefits!!!
Would you like to work for one of the UK's fastest growing companies? Do you want to work for a FTSE 250 company that still has a strong family feel and sense of fun, when we are not working hard! Well, Telecom Plus Plc, trading as the Utility Warehouse, is all of this and more. We are the UK's only fully integrated provider of a wide range of competitively priced utility services, spanning both the communications and energy markets and our growth is based upon 'word of mouth' recommendations. And grow...
Head of Customer Services, New Barnet
A passionate and experienced Head of Customer Services is required to manage a large multilingual team at a successful ecommerce company. You will oversee the day to day operations of the Customer Service and Fulfilment team, as well as driving improvement, efficiency and development.
The Head of Customer Services will work for a company that provides special and often exhilarating experiences to a wide customer base. The business has gone from strength to strength and now has sales in excess of £30 million per year, as well as a 20% growth rate.
As a Head of Customer Services you will monitor annual...
Based in the city centre our client is currently recruiting due to our recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
The Key attributes we are looking for are;
- Positive and proactive attitude
- Professional Manner
- High customer service standards
Previous Experience in Sales or Customer Service is not required as you will have access to full client and product specific training; however previous retail, call centre, customer service or sales experience is welcome...
Title: Customer Service Coordinator
Salary: £18,000 to £20,500
Our client in Elstree is looking for a dedicated customer service co-ordinator to join there busy team. You will need to have excellent customer service skills with a strong ability to organise and coordinate your workload. The successful candidate will have lots of personality and be able to work under pressure.
You will need to come from an office based customer service backgroud and be familiar meeting SLAs and completing vast amounts of administration.
•Answering high volumes of inbound calls; dealing with enquiries, sales and service...
Customer Service Agent - £18K (Full time) - Kingston upon Thames
As a result of our continued success and growth our client is currently looking for a Customer Service Agent to work within the Customer Contact Centre providing a first rate service to all of its customers.
The link between their customers and the rest of the business is crucial to their continued success so they are looking for someone who is professional, able to work in a proactive team and has a clear communication style.
The Customer Contact Centre is responsible for management of all inbound (customer service) and outbound (telesales) customer...
Customer Service Assistant
My client is seeking a Customer Service Assistant the Customer Service Assistant role is often challenging, varied and exciting and involves different aspects of customer service & admin. The Administration Assistant primarily cooperates for the smooth running of the department. Ensures communication is clear ad concise between guests, travel agents and internal departments.
*Investigating and solving passenger's lost luggage and lost property/damaged property.
*Keeping information accurate and correct and close cases after resolution
*Checking information is correct and all claims...
Customer Service Advisor
Customer Service Advisor required for leading Distribution Company based in South East London.
Due to rapid growth within the organisation we are looking to recruit an experienced Customer Service Advisor for an immediate start!
Duties will include;
Answering calls from customers regarding deliveries
Calling drivers and organising drop-off
Uploading customer information onto the database
Look up information on the in-house system
Log all calls into the database
Respond to customer emails
Resolve any customer queries
Organise driver schedules
Liaise with head office customer service departments...
Overall Job Purpose:
To take responsibility for the running of a designated customer or customers to ensure sustained performance against SLA’s and KPI’s, customer satisfaction, revenue and profit.
The role of the Customer Services Manager (CSM) is to take full responsibility and accountability in order to meet SCC’s customer objectives, delivering a high quality and responsive service.
Success in the role will be demonstrated through being a positive and pro-active team player in the Customer Services Management Team, assisting the Head of Customer Services to deliver the business objectives. The role requires the ability to develop...
An exciting opportunity has arisen for a number of Customer Service Advisors to join a Global company providing mobile phone protection insurance for their West London based Contact Centre. These are temporary to permanent roles and will suit applicants immediately available.
Working on a shift rota basis, the Customer Service Advisors will temp for 12 weeks with a view to going permanent or on to a 6 month FTC thereafter.
As a Customer Service Advisor your duties will be to:
• Ensure that all customer telephone claims are administered efficiency & effectively within the framework of the policy terms & conditions providing a straight...
Hygiene Solutions are currently recruiting for Decontamination Engineers for the daily operation of Deprox Decontamination contracts at local NHS hospitals. This roles requires a high level of trust, confidentiality and experience in the handling of daily challenges that face busy NHS hospitals today.
Others already on the Hygiene Solutions team say:
- "Our work is just so important, after all we are reducing the risk of infection to patients which in turn can save lives"
- "It's nice to know you're doing something that is so important to the lives of so many"
- "It's busy but rewarding"
- "Being creative in a global business is...
Customer Service Team Leader
Up to £21,500 per annum
• Providing support to Customer Service Representatives
• Identify areas for training and development for Customer Service Representatives
• Providing training and guidance as required
• Leading by example in the delivery of excellent customer service
• Organising staffing to ensure that all areas are covered, including responding to absence and other unexpected circumstances
• Ensuring calls are answered and handled within agreed timescales to ensure call volumes are handled effectively
• Checking, reviewing and signing off paperwork and documentation
This is a great opportunity for a Customer Service Administrator to join the team of a global leader in the world of IT. Based in Warrington this is a 6 month fixed term contract role to ensure that service to all customers and related organisations is first class. Due to the location of the company you must have your own transport.
As a Customer Service Administrator your duties will include:
• To ensure all calls are answered professionally, promptly and that first class customer care is offered at all times;
• Ensure all customer conversations are updated accurately on the in house computer system;
• Ensure that all collections...
Customer Service/ Operations Clerk
Reporting to: Operations Manager
Hours: 09.00-17.30 hrs. & 11.00-19.30 hrs. shift (Flexibility is required to complete turnaround of shipments)
An exciting opportunity has risen for an experienced Customer Service Clerk to work for a well-respected and renowned global logistics service provider based in Ashford Middlesex. They are currently recruiting a Customer Service clerk to achieve its strategic objective of meeting and exceeding the budget set for the financial year
Answering telephone calls and emails, ensuring they are actioned accordingly
Deal with customer's requests...
We have a large, prestigious client located in the Brentford area, who are looking for a Sales Advisor/Customer Service person to join their team.
The ideal candidate will be responsible for offering excellent customer service to new and existing customers including claims handling for the first notification of loss. You will have a passion for providing excellent customer service and will have intermediate level PC skills, including Word, Excel and Outlook.
You will be a self motivated individual, and have a positive and pro-active manner. A positive and professional attitude is a must, and you will have a willingness to learn...
A Warrington based company is seeking Customer Service Agents to join their expanding team offering a salary of £15000 - £16000 depending on skills and experiences.
As a Customer Service Agent you will:
• Work in an Inbound Call Centre.
• Deal with customers, advising them of the products on offer.
• Generate new business.
• Cross selling products over the telephone.
• Guide customers through processes.
Full training will be provided.
The ideal Customer Service Agent will hold the following skills and experiences:
• Great customer service skills.
• Experience of supporting customer needs.
• Previous experience in a call centre...