Customer Services jobs in Welling
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Customer Service Assistant
Romanian and Polish speakers desirable
Are you a successful Customer Service Assistant or Retail Sales Advisor looking for a new challenge?
The Money Shop is part of Dollar Financial; we operate a network of stores in the United Kingdom. Our retail stores offer a number of loan products, Pawn broking, Cheque Cashing, Money Transfer, Pre-Paid Cards and Gold Buying services.
As a Customer Service Assistant you will provide our customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements.
City of London
£22,000 - £26,000/annum
Responsibilities include but are not limited to the following:
Setting up corporate email on iPhones and Blackberry devices.
Rebuild desktop PCs and Laptops.
Assisting with in-house moves.
Managing with Quilter Cheviot inventory listings.
Liaising with third party hardware maintenance companies.
Logging hardware/ software calls on the Quilter Cheviot fault database.
Changing and checking backup tapes for network servers.
Changing toners/ consumables, and…
Customer Service and Sales – Central London
We are a marketing firm based in Central London. With over 25 offices opened in the US over the last 10 years and currently being the leading marketing firm for FTSE 100 clients in the US, we want to bring this level of success to the UK. To do so, we need; motivated and sales driven individuals, who are not afraid to go the extra mile.
What separates us from other marketing firms is our direct approach. Our goal is to deliver a personalised customer service and sales experience. We do this by visiting existing clients and meeting with potential new clients. Our face to face approach is unbeatable…
To ensure that day to day activities for repairs requiring parts to be fitted are completed in a timely manner.
This is a full-time permanent position, Monday to Friday covering our core hours of 8.00 am – 5.00 pm.
• To liaise with staff at all levels.
• First point of contact with residents regarding their parts repair.
• Run daily reports to follow up on open jobs.
• Ensure that target number of jobs (80) is processed each day.
• Ensure that the correct process is followed when booking in parts jobs.
• Ensure that jobs are not open for more than 4 days.
• Ensure if a part is not available to…
To handle incoming calls with a high level of customer service allocating and rescheduling engineers as necessary. Also to maintain a good level of incoming or outgoing calls.
This is a full-time 3 month fixed term position. The contract will cover 40 hours per week covering our core hours of Monday to Friday 8.00 am to 7.00 pm, including Saturdays from 8.00 am to 4.00 pm. You would not be expected to work more than one Saturday in three.
• To promptly answer incoming calls in an enthusiastic, courteous and efficient manner.
• To book or reschedule appointments by way of allocating the correct engineer…
Customer Service Assistant
Huntress group are currently recruiting for a Customer Service Assistant to join our client based in Croydon. This role will suit an individual who is a confident, clear communicator and passionate about providing excellent customer service in order to maintain clients satisfaction and exceed their expectations.
* Scheduling diaries for a team of engineers and ensuring their days are planned efficiently
* Ensuring that the highest level of customer service is provided at all times
* Responsible for handling telephone calls, dealing with client complaints and queries and ensuring…
* Customer Services/Dispatcher * Circa 25K Dependent on Experience * Highly Successful and Growing IT Company * Euston, London * Lovely Working Environment *
Client facing Customer Services/Dispatcher required within an ambitious and highly successful IT services company based in Euston. They`re a relatively small organisation but have an amazing reputation for the work that they do and boast a great portfolio of clients and lovely working environment. Due to growth, they are looking to hire a Customer Services Representative to communicate with clients regarding incoming support queries and escalate/dispatch to the appropriate member of…
Job Title: Customer Services Executive
Department: Customer Services
Reports To: Customer Services Manager
Direct Reports: None
Working Hours: 09.30-17.30 Monday to Friday
Although we pride ourselves on the low number of complaints we receive, we aim to provide a swift and accurate turnaround to all customer feedback. You'll work closely with the Customer Services Manager and the three other Customer Services Executives to analyse and investigate issues arising from customer feedback before responding clearly and comprehensively.
* Complaints and Negative Feedback
* Discuss issues raised by our customers with relevant departments…
Customer Service Advisor
£20,000 - £21,000
We are currently recruiting for a leading luxury retail company in the heart of central London. The core of their success is excellent customer service, focused on retaining existing customers and expanding their customer base. Due to continued growth the company are expanding their Customer Services team, and are looking for a polite, well-spoken and committed individual to join the team.
This is an exciting opportunity for an experienced customer service professional that works well alone and with others in a fast-paced environment. You need to be an enthusiastic…
Customer Service Officer
An exciting opportunity has arisen for a driven dynamic customer service officer.
Our team is entrepreneurial, action-oriented, fun and friendly. We dream big and we achieve our dreams. Our office is based in Marylebone, London W1.
The role of customer services is to ensure that our patients and other corporate partners receive great customer support and that all administrative tasks are completed
* Using a variety of software packages, such as Microsoft Office and web applications
* Dealing with patients and corporate partners via the telephone
* Working as part of the customer service team
Export Customer Services Clerk - £20k - £24k - Rainham
A well known freight forwarder is looking for an export customer service clerk to manage operations, customer service & sales support.
The successful export customer service clerk will have prior experience with sea freight export and customer service.
* Arrangements for all sea freight
* Extensive liaison with overseas partners
* Processing bookings and sales invoices
* Accurate data entry
* Management of all shipping documentation
* Entry of customs requirements
* Manage customer queries
* Full compliance
* Polite and effective telephone manner
ACR are working with one of the country's largest housebuilders to appoint an experienced Customer Service Manager for their Eastern region based in Brentwood, Essex. The company complete close to 3,000 new homes per year, with revenues of almost £1bn and has been trading for over 50 years.
The Eastern region is one of the best-performing in the business, and will typically have between 12 and 20 live developments at any given time across Essex, Suffolk, East London and Kent. From a customer service perspective, the region has between 900 and 1,000 live customers within their two-year warranty period.
The role of the Customer Service Manager…
Customer Service Meter Reader
South East London
Postcode areas: SE1,4,5,6,8,11,13-17 & SE19-27
£8.37ph + weekly bonus + fuel allowance
Interview date: Wednesday 1st June
On Target Earnings of £19,000+ with additional mileage allowance, PPE and Hand held Terminal.
We have Customer Service Meter Reader opportunities throughout the SE postcode areas for immediate interviews!
Are you seeking a Customer Service position where you get to meet new people every day but are not stuck in an office?
Are you seeking a role where you can manage your own workload and work independently?
Working as a Customer Service Meter Reader for Search Solutions…
Customer Services Executive
You'll work closely with the Customer Services Manager and Customer Services Executives to analyse and investigate issues arising from customer feedback before responding clearly and comprehensively.
* Discuss issues raised by our customers with relevant departments
* Respond to our customers by letter within our targeted time limit
* Assess levels of compensation with the Customer Services Manager and process refunds
* Improve our customer feedback process where necessary
* Assist with acknowledging and logging all correspondence received by the department
* Answer queries and write letters for insurance claims…
We are supporting our client a Croydon based established Insurance Brokers with the recruitment of an experienced Customer Service Advisor.
With an impeccable staff retention rate, this company can offer candidates a progressive working environment where their achievements will be rewarded. If you have a strong career history within customer services and looking to work for a stable and professional company, we want to hear from you!
You will be dealing with renewals, mid-term alterations and customer queries. Working within a busy office, our client is looking for somebody who is highly organised, proficient with technology…
IMMEDIATE REQUIREMENT - TEMPORARY ROLE - POSSIBILITY THIS MAY BECOME PERMANENT.
Our client located in the Essex area is seeking to recruit a Customer Services Advisor for the following opportunity……
Working with our Customer Services Operations team in B arking, Essex. We are looking for an Individual with a keen eye for detail and experience within working in a pressurised environment.
The ideal candidate will have a fantastic work ethic and experience within working in a busy Customer Services Operation. You will be speaking to Customers both internally and externally, including our Retail stores, Distribution Centre, Couriers…
We are currently recruiting for a Customer Service Executive to join an extremely well known organisation based in Central London. The successful candidate will be responsible for providing exceptional customer service via the telephone and email and end to end order fulfilment of the online shop. You will provide support to the wider team as well as monitoring and prioritising the work of the Customer Support Representatives. This is fantastic opportunity to join a well established, friendly and welcoming team and become part of one of London's most recognised brand's.
The duties of the role will include but not be limited to:
· End to end…
A well-regarded statutory and regulatory body within the medical profession; is currently looking for a skilled Customer Service officer (Reception based) to join their established team in Central London with a focus on providing outstanding customer service and first class professionalism. This role requires a self-sufficient, capable candidate who is comfortable operating within a team but also on a stand-alone basis.
This is a permanent position working full time hours. Paying £20,089 - £23,634 per annum + excellent benefits. Office hours will be 10am - 6pm Monday to Friday.
Carrying themselves as the face of the company the postholder will…
Experienced customer service professional? Like exciting and challenging environments? Have you considered a career in a mobile insurance?
This exciting role will involve processing insurance claims, dealing with customer enquiries and requests in an up beat contact centre. Are you professional, positive and dedicated? Then this full-time and permanent role is for you.
*Salary: £19,000 with a realistic non-sales £25,000 OTE
*Fast tracked progression opportunities
*Unrivalled working environment
*Dress down everyday
What they look for:
*Experience in Customer service
Customer Service Role in Bromley
Your new company
This well-known estate agency with over 30 years' experience in letting and property management in South East, London and Kent areas now have a requirement for 2 customer service representatives. This organisation now let in excess of 3000 properties each year.
Your new role
Residential Lettings is a fast paced and demanding role, and very rewarding. You will be responsible for providing excellent customer service to clients and potential customers.You will be responsible for the booking of check in and checkout jobs involving data entry. In addition ensuring the following day's job…
Position: Customer Service Advisor
Location: Sydenham, London
Our client based in South East London is looking for a Customer Service Liaison Advisor to join them on a permanent basis. This is a great opportunity to develop your skills in Customer Service within a supporting and professional environment. A generous salary is on offer as well as free parking.
• Handle incoming telephone calls in a polite and professional manner
• Maintain the CRM system to a high standard, recording customer orders accurately
• Complete ad-hoc administration for the Sales Team
• Reporting KPI’s
* Customer Services Executive * Global Telecommunications Company * Up to £26,500p.a * Permanent, Full Time * Near Old Street Station *
Experienced Customer Services Executive required within a global, specialist telecommunications company. This exceptional Customer Services Executive will build rapport by interacting with customers via email and telephone, providing solutions that not only meet expectations but shatter them.
This is a key role within the business, you will not be based within a call centre and you will be interacting with large corporate clients as well as end users so professionalism is key.
A super opportunity has arisen at this highly successful Orthodontics Practice for a Customer Service Team Leader to lead a front desk team and ensure that the highest level of service is offered to patients.
Focus on customer service excellence from the first point of contact through the whole customer journey is central to the success of the practice.
Key areas of skills to demonstrate the suitability for this role include:
People Management and Leadership. They will motivate others towards shared goals and ensure each team member develops.
•Able to focus on delivering exceptional customer service internally and externally…
Customer Service Executive £18,500
Huntress is recruiting for a Customer Service agent based in central Croydon, to provide front line support to clients regarding technical issues and queries within the Customer Service team and escalating wherever required. We are seeking highly enthusiastic and proactive candidates who are able to work from own initiative and think on the spot.
* Responsible for first point of contact for any technical queries both internally and externally within the business
* Dealing with email queries and enquiries, solving issues which are of a semi technical nature and escalating…
Due to success and expansion, our client, a specialist travel tour operator who has been established for many years are now seeking a Travel Customer Service Executive to join their friendly and busy team. This tour operator offers tailormade worldwide travel to many destinations throughout the world including USA, Africa, South America, Middle East, Asia and the Antarctica. This exciting role is ideal for a an experienced customer service professional within the travel industry seeking a rewarding career within travel in which you will be rewarded for your hard work.
The customer service executive role entails a wide range of tasks…
Customer Care Operative- Top 20 Housebuilder- Great Working Environment
£25,000 to £28,000 plus transport
South East London
We are currently working with a Top 20 Housebuilder in their search for a Customer Care Operative.
We are currently working with a top Contractor who deliver high quality social and private housing and prides themselves on working in an honest and customer focused way. With 5 regional offices and plans to grow exponentially over the next 5 years the client can offer unparalleled career progression and opportunities.
The majority of projects are residential led however always contain a diverse mix of tenures…