Customer Services jobs in Welling
Refine Job Search
Speedy Cash is looking for an experienced Customer Service Advisor who enjoys customer interaction to join us as a Customer Advocate and deliver a great customer experience for our high street branches in East London. This exciting opportunity will suit a Customer Service Advisor who loves variety and also wants to take his or her own career to a new level with a well know brand with a very strong customer base.
Since our inception in 1997, Speedy Cash has become one of the leading PayDay Loan lenders with branches across the UK and USA. We offer personal loans and other financial services including, Cheque Cashing, Money Transfers and Cash...
£45000 - £60000/annum
£20000 - £25000/annum
We have a current vacancy for a Customer Services Manager to act as the first point of contact for customer complaints. Managing a small team the Customer Services Manager is responsible for resolving all complaints in a timely manner.
Handling customer complaints.
Conducting customer feedback surveys.
Communicating professionally with customers by telephone, email and letter.
Discussing complaints with Engineers and Technical Managers.
Take full responsibility for ensuring each customer receives exceptional customer service.
Investigating and solving customers' problems.
Negotiating appropriate action...
£3000 - £50000/annum
£17500 - £18000/annum
£12800 - £22000/annum
Technical Customer Service Representative
£16000 per annum
Hours: Monday to Friday 8.30am – 5.00pm
Our client based in Westerham, is currently recruiting for a Customer Service Representative to join their busy and expanding team, on a full time permanent basis.
The purpose of the role will be to provide customers with an excellent level of customer service.
Ensure all the queries received by phone, e-mail, fax and letters are responded to within the agreed timescales and to a satisfactory standard.
Provide technical support to customers and contractors
Build relationships with customers, identifying sales...
Customer Service Trainer
HOURS: Monday - Friday 9.30 am - 6.30 pm + one Saturday a month 9.00 am - 4.00 pm
We operate a 24/7 365 Contact Centre and has grown to the level where we need to have a trainer reporting to the Contact Centre Manager to help increase the customer service experience for our customers.
The role is a 40 hour a week, please also be aware that because we are a 24/7 365 days a year operation, there may be occasions when you will be required to work outside of your standard contractual hours to suit the business needs. We will always speak with you in advance to arrange this.
A fantastic opportunity to join a leading IT and Stationary distribution organisation based in London. Our client has been experiencing great growth and has ambitious expansion plans for the future. Importantly our client places great enthuses on creating a vibrant team orientated working environment supported by exceptional training, offering career development.
* Handling customer queries both via email and verbally including: order status requests, POD's, complaints, various post sales requests including updates on returns/credits
* Processing and managing outstanding orders via our CRM system for Retail and House...
This is a exciting opportunity for the successful candidate to join on of the biggest retailers at the busiest time of year. Our clients are looking for candidates with exceptional customer service, with a can do attitude this is a varied role so been able to multitask is a must. The duties of this role will include Fulfilling and processing Online orders, collecting items in store and stockroom, picking,packing orders and dispatching orders.
The hours of this role are 6am till 2pm and 1pm till 9pm weekend work could be required as this role is within store hours on a rota schedule.
Successful applicants will have a warm and welcoming...
Customer Service Inbound 6 month fixed term contract - Kenley, Surrey - £17,000
We are a medium-sized award winning central heating company based in Kenley, Surrey, who are looking for motivated people to join our team.
We need inbound call handlers with previous experience of call handling and working within a call centre environment.
Shift patterns available:
Monday - Friday 8.00 am - 5.00 pm
Monday - Friday 8.30 am - 5.30 pm
Monday - Friday 9.00 am - 6.00 pm
(21 days holiday per annum pro rata)
JOB OVERVIEW: To handle incoming calls with a high level of customer service allocating and rescheduling engineers as necessary.
We are looking for an experienced and professional Account Manager with strong customer services skills for a maternity cover position.
The successful candidate will have experience in account management/customer services, dealing with product distribution, invoicing, creating reports, have strong attention to detail and a customer focused attitude.
Strong IT skills are required, in particular excel to intermediate level.
If you would like to apply for this role then please email you CV to (url removed) and we will contact you within 24 hours if you are successful....
Based in the city centre our client is currently recruiting due to our recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
The Key attributes we are looking for are;
- Positive and proactive attitude
- Professional Manner
- High customer service standards
Previous Experience in Sales or Customer Service is not required as you will have access to full client and product specific training; however previous retail, call centre, customer service or sales experience is welcome...
Skills: customer service experience, call centre background, customer service focused, accurate, attention to detail, IT literate, strong communicator
This is a great opportunity to work for a well-established, competitive and unique brand who has been offering a service to their specific industries for over 25 years. They are a leading competitor within the insurance industry who offers a great working environment and progression opportunities.
For the right candidate, our client is offering stability and an opportunity for career progression (if desired). Our client is a growing insurance brokerage with ambitious plans for the future...
Customer Service Assistant
My client is seeking a Customer Service Assistant the Customer Service Assistant role is often challenging, varied and exciting and involves different aspects of customer service & admin. The Administration Assistant primarily cooperates for the smooth running of the department. Ensures communication is clear ad concise between guests, travel agents and internal departments.
*Investigating and solving passenger's lost luggage and lost property/damaged property.
*Keeping information accurate and correct and close cases after resolution
*Checking information is correct and all claims...
Overall Job Purpose:
To take responsibility for the running of a designated customer or customers to ensure sustained performance against SLA’s and KPI’s, customer satisfaction, revenue and profit.
The role of the Customer Services Manager (CSM) is to take full responsibility and accountability in order to meet SCC’s customer objectives, delivering a high quality and responsive service.
Success in the role will be demonstrated through being a positive and pro-active team player in the Customer Services Management Team, assisting the Head of Customer Services to deliver the business objectives. The role requires the ability to develop...
Customer Service Consultant
Attractive Salary Package
Shifts: Days, Nights and Weekends-Rotational (Nights paid as extra)
Our client is an award-winning global online money transfer business. Migrants and expats from over 50 countries can make online payments to families and friends in over 100 destinations. They offer a wide range of options to send and receive payments. Senders can make payments online, through smartphones or tablets, by debit or credit card, or via bank transfer. Recipients can get paid via bank deposit, direct transfers to mobile wallets, cash pickup or delivery, or airtime top-up for their mobile...
Customer Service Executive, London
A Customer Service Executive is required to provide excellent customer service at a pioneering online company.
At the forefront of their industry, the business provides a unique online service to the lettings industry, providing landlords with an effective lettings solution.
As a Customer Service Executive you will answer customer queries via phone, email and live chat. You will also advise customers on how to maximise their use of the website. This is a great opportunity for a dedicated Customer Service Executive, as you will get to see multiple areas of the business and there are good prospects...
Customer Service Advisor
Customer Service Advisor required for leading Distribution Company based in South East London.
Due to rapid growth within the organisation we are looking to recruit an experienced Customer Service Advisor for an immediate start!
Duties will include;
Answering calls from customers regarding deliveries
Calling drivers and organising drop-off
Uploading customer information onto the database
Look up information on the in-house system
Log all calls into the database
Respond to customer emails
Resolve any customer queries
Organise driver schedules
Liaise with head office customer service departments...
Customer Service Manager
My client are an extremely successful company specialising in both business to business (B2B) and business to consumer (B2C) telcoms markets with a proven track record of profitability and growth.
The Company is committed to giving the highest standards of customer service and achieve this through the on-going development of their employees. This is reflected in various awards including Investors in People, Customer First and Customer Excellence. Their continued expansion creates significant opportunities for promotion in a variety of roles and our excellent training means...
Hygiene Solutions are currently recruiting for Decontamination Engineers for the daily operation of Deprox Decontamination contracts at local NHS hospitals. This roles requires a high level of trust, confidentiality and experience in the handling of daily challenges that face busy NHS hospitals today.
Others already on the Hygiene Solutions team say:
- "Our work is just so important, after all we are reducing the risk of infection to patients which in turn can save lives"
- "It's nice to know you're doing something that is so important to the lives of so many"
- "It's busy but rewarding"
- "Being creative in a global business is...
An exciting opportunity has arisen for a number of Customer Service Advisors to join a Global company providing mobile phone protection insurance for their West London based Contact Centre. These are temporary to permanent roles and will suit applicants immediately available.
Working on a shift rota basis, the Customer Service Advisors will temp for 12 weeks with a view to going permanent or on to a 6 month FTC thereafter.
As a Customer Service Advisor your duties will be to:
• Ensure that all customer telephone claims are administered efficiency & effectively within the framework of the policy terms & conditions providing a straight...
This is a great opportunity for a Customer Service Administrator to join the team of a global leader in the world of IT. Based in Warrington this is a 6 month fixed term contract role to ensure that service to all customers and related organisations is first class. Due to the location of the company you must have your own transport.
As a Customer Service Administrator your duties will include:
• To ensure all calls are answered professionally, promptly and that first class customer care is offered at all times;
• Ensure all customer conversations are updated accurately on the in house computer system;
• Ensure that all collections...
We are currently recruiting for an enthusiastic Sales and Marketing person with excellent customer service skills for our City Centre location. Representing national high street and top brand clients with full product training provided, this could be the opportunity you have been looking for.
No previous Sales experience is required, as we have a team ready to coach and develop you in all aspects of our business and the clients, but previous customer service, or customer facing experience is an advantage.
Successful applicants will:
- Have great customer service skills
- Be a good team player
- Be looking for a new challenge...
Customer Services Representative (Manufacturing / Engineering Company)
£13,500 to £16,000 + Pension + Benefits Package
Kent - Commutable from Chatham, Dartford, Northfleet, Gillingham, Sittingbourne, Maidstone, Orpington, Sevenoaks areas
Customer Services Representative required for a fast growing and people focused organisation. The company are performing really well and this is another new role due to expansion.
The ideal candidate will have excellent organizational, administrative and communication skills, together with an ability to deliver high standards of customer service.
In this role you will be responsible for providing...
Sales and Customer Service Advisor
Salary £18,000 - £21,000
Hours 8.30 – 5.30 with one hour for lunch
My client is looking for a Sales & Customer Service Advisor to join their team. You will be responsible for processing orders taken by telephone and email and do other related sales, admin and customer services duties. You will be upselling products when taking orders, sorting customer service queries/ issues as well as dealing with printed and bespoke orders and specials which may involve product sourcing.
Although no experience of the industry is required the candidate must have a basic practical understanding and willingness to learn...
Job Title: Customer Service Coordinator
Location: Merton, Surrey
Salary: £23,000 per Annum - Dependent on Experience
Working Hours: Monday – Friday, 9.00am - 5.30pm
Customer Service Coordinator – The Company:
We are a Telecommunications company looking for a Customer Service Coordinator to join our busy and expanding Merton office on a permanent basis. It will be essential for the applicant to have a professional telephone manner as the role is predominately focused around telephone support to our client base. Relevant experience is essential. No more than 1 hour’s commute to the office preferred.
Customer Service Coordinator...
A Warrington based company is seeking Customer Service Agents to join their expanding team offering a salary of £15000 - £16000 depending on skills and experiences.
As a Customer Service Agent you will:
• Work in an Inbound Call Centre.
• Deal with customers, advising them of the products on offer.
• Generate new business.
• Cross selling products over the telephone.
• Guide customers through processes.
Full training will be provided.
The ideal Customer Service Agent will hold the following skills and experiences:
• Great customer service skills.
• Experience of supporting customer needs.
• Previous experience in a call centre...
Currently seeking an Experienced Customer Service Administrator for a fantastic company local to Romford! The position is on a temporary ongoing basis and will be working on a 8am - 5pm Monday to Friday basis. Due to location, the successful candidate must have own vehicle and license.
Duties will include;
- Processing customer orders into the system in an accurate manner
- Planning out customer orders and communicating effectively over the phone to understand specific requirements
- Reviewing customer feedback
- Liaising with other departments to ensure workload is understoof
- Reports and purchase orders