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Salary/Rate
£14,000 - £15,000/annum 
Location
Birmingham, West Midlands
Posted
21/04/2016 (13:45) 
Company
Job Type
Permanent 
Description

Are you a keen IT enthusiast? Do you desire a career in IT industry? Are you looking to work in a dynamic, progressing firm? We have an opportunity for a First Line IT Support to join a nationally established firm based in Birmingham City Centre.

Working in a fast paced environment, you will provide support in liaising with customers to resolve any IT support incidents and service requests, offer support to the technical team, and provide desktop hardware and software support. Keeping up to date with internal procedures, you will update the service desk system, undertake PC and laptop installation and configuration, and resolve any IT support

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Salary/Rate
£16,500/annum 
Location
Birmingham, West Midlands
Posted
27/04/2016 (17:25) 
Company
Job Type
Permanent 
Description

IT First Line Support

Nectere is one of the UK and Ireland’s leading and most experienced Office Products Dealer Services Company and we pride ourselves on our innovation and staff progression.

- Based in the city centre

- Close to transport links

- Friendly working environment

- On site break room facilities and kitchen

- Accessible parking

- Modern air conditioned offices

We continue to grow and are looking for a qualified IT First Line Support technician to support nectere and its Partners. The successful applicant, who could well be just out of University, will have strong working knowledge of:

- Windows and OSX

- TCP/IP Networking…

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Location
Leamington Spa
Posted
20/04/2016 (10:43) 
Company
Job Type
Temporary 
Description

Manpower are currently looking for a 1st Line Support Technician for our client based in Warwick. They are a leader in their industry and in need of support on a temp to perm basis within their IT department.

The following attributes are desired:

*Experience using CITRIX
*2 years previous experience in an IT Service Desk role
*Incident management experience

The right candidate will need to be available between Monday to Friday 9.00am - 5.30pm. The salary on the role is around £20,000 and will be paid on a weekly basis for the right candidate.

If you are interested in applying for this position and believe you have the right skills…

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Salary/Rate
£175 - £215/day 
Location
Winchester
Posted
19/04/2016 (14:35) 
Company
Job Type
Contract 
Description

IT Administrator / First Line Support Analyst - Winchester, Hampshire

An IT Administrator / First Line Support Analyst is required to provide advice, administration and monitoring for all IT account access to systems to ensure it is appropriate and secure.

Main responsibilities

As an IT Administrator / First Line Support Analyst you will work as a member of a small team to administer log-on accounts providing secure access to our systems using a variety of corporate and industry standard applications.

The IT Administrator / First Line Support Analyst will carry out the following:

- Deal with customers requests over the phone and via e…

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Salary/Rate
£18,000 - £20,000/annum 
Location
Bromsgrove
Posted
15/04/2016 (17:46) 
Company
Job Type
Permanent 
Description

A vibrant, dynamic and forward thinking company that develop and provide software solutions for customers across the UK are seeking an IT Support Analyst to join a growing team. This role has a direct career progression path through to a Software trainer.

Key Skills:

* Customer service
* Excel - spreadsheets
* Microsoft Windows
* Motivated / driven
* Fast - learner
Desirable

* Application Support

The Role:
My client is currently looking to recruit an Application Support Analyst to provide an excellent helpdesk support service to all customers. The successful candidate will log all helpdesk calls and emails, solve any issues that are possible…

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Salary/Rate
£16,000 - £18,000/annum 
Location
Cheltenham, Gloucestershire
Posted
06/04/2016 (18:02) 
Company
Job Type
Permanent 
Description

First Line Support Analyst – Cheltenham - £16,000-£18,000

My client based in Cheltenham are looking to add to their existing IT team with a First Line Support Analyst to provide infrastructure support to internal employees as well as external clients.

The role will involve working on an IT helpdesk and ensuring all calls and tasks are logged and assigned to relevant members of the IT team in line with pre-defined KPI targets. You will be required to look after desk based PC issues, printer and network problems as well as offering external support to clients when required which will involve software and hardware support over the phone…

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Salary/Rate
£15,500 - £16,000/annum 
Location
Fleet, Hampshire
Posted
08/04/2016 (16:05) 
Company
Job Type
Permanent 
Description

A great opportunity for a school or college leaver with some customer service or first line support experience to join a highly successful international software solutions provider.

The role of Junior Support Consultant sits within a team of consultants answering calls from customers, logging the calls, passing the details onto a consultant and learning about the software. Training on the software will be provided but the ability to deliver excellent customer service to businesses will be the key skill needed.

If you are keen, adaptable and willing to listen and learn, our client would be delighted to have you on board and develop your career…

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Salary/Rate
£18,000 - £23,000/annum 
Location
Cambridge
Posted
19/04/2016 (11:16) 
Company
Job Type
Permanent 
Description

Position: Graduate First Line Support Analyst / Service Desk Analyst
Location: Cambridge
Type: Permanent
Salary: £18,000 - £23,000 p/a

A fantastic opportunity has arisen with Cooper Lomaz for a bright and enthusiastic Graduate First Line Support Analyst to further their career in IT Support within an outstanding, Cambridge-based company.

This is an excellent chance for an entry level candidate to become part of a customer-service focussed, Service Desk Team who provide a high standard of first line support to the organisation's users.

You will primarily be responsible for the following:

- Working amongst First Line Team to provide…

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Job Type
Permanent 
Applications
Less than 10
 
Salary/Rate
£20,000 - £25,000/annum 
Location
Ipswich
Posted
25/04/2016 (17:36) 
Company
Job Type
Permanent 
Description

The Just Recruitment Group Ltd are currently looking to recruit for First Line Support for our client based near Ipswich.

3 years min experience
As well as IT they would like someone with a telecoms background as they do mobile and fixed
Only 1st line support, passing 2nd line queries through
Desk top support
Need to have experience in system virtualisation, setting up new users, logging queries etc
10/15 key customers but up to 140 customers can call if the BT line drops out.
Working in a team of 6.

Lots of room for career progression.

Hours 8.30am-6.00pm on a rota.
Salary £20,000 - £25,000

Benefits:
Gym onsite, parking onsite, canteen…

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Salary/Rate
£8.65/hour 
Location
Exeter
Posted
11/04/2016 (11:12) 
Company
Job Type
Temporary 
Description

The Company:

Experienced in IT Service Desk Support?

Can you demonstrate a high level of customer service?

Do you have a good technical knowledge and experience of Microsoft Operating systems and applications, hardware and software support?

This on-going temporary role could be for you and has the opportunity to go permanent for the right Candidate!

Job Responsibilities:

The successful candidate will provide a customer centric service providing first line IT support to clients, providing timely resolution or escalation for resolution by other team members in a busy multi-user organisation.

Preferred Skills:

Demonstrable knowledge…

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Salary/Rate
£20,000 - £25,000/annum 
Location
Manchester, Greater Manchester,
Posted
21/04/2016 (17:06) 
Company
Job Type
Permanent 
Description

IT Officer
£20-25,000 per annum
Monday to Friday 9am to 5pm
Manchester

The Role

Your main roles and responsibilities will include…

* Creation, monitoring and upkeep of the company IT policy in line with regulatory standards and expectations.
* Maintain and update the company website including SEO
* Manage the company network of printers and computers including remote access, virus protection, user licences and purchasing IT consumables.
* Manage the company software and be the first point of contact with our software provider for support
* Manage the company telephones and Wifi network, negotiate supplier contracts and recommend…

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Salary/Rate
£16,000 - £18,000/annum 
Location
Manchester, Lancashire
Posted
18/04/2016 (12:11) 
Company
Job Type
Permanent 
Description

1st line Support Engineer
Manchester
Up to £18,000 plus bonus

PH Media Group is currently recruiting for a 1st line support coordinator to join our IT support team. In this varied role, you'll help to maintain our systems with both helpdesk and desktop support, while learning new skills and gaining exposure to emerging technologies. This is a great opportunity to gain valuable commercial experience and develop and widen your skill set at one of the UK's fastest growing company and a World leader in Audio Branding.

Responsibilities of 1st line support Engineer:

Taking responsibility for first-line desktop support
Answering and resolving queries…

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Salary/Rate
£16,000 - £18,000/annum Up to £18,000 plus bonus 
Location
Manchester, Lancashire
Posted
07/04/2016 (00:07) 
Company
Job Type
Permanent 
Description

1st line support coordinator
Manchester
Up to £18,000 plus bonus

PH Media Group is currently recruiting for a 1st line support coordinator to join our IT support team. In this varied role, you'll help to maintain our systems with both helpdesk and desktop support, while learning new skills and gaining exposure to emerging technologies. This is a great opportunity to gain valuable commercial experience and develop and widen your skill set at one of the UK's fastest growing company and a World leader in Audio Branding.

Responsibilities of 1st line support coordinator:
1. Taking responsibility for first-line desktop support
2. Answering and resolving…

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Salary/Rate
£10 - £14/hour 
Location
London
Posted
04/04/2016 (15:22) 
Company
Job Type
Contract 
Description

IT Helpdesk Support / 1st Line - Citrix / Active Directory / Windows
3-6 Months Contract 
£10-14ph 

Marcus Donald People are looking for a First Line / 1st line Support with experience to work for charity company in London. We are looking for someone who has experience working within an IT environment.

You will be providing hands on IT technical support on site and over the phone, resolving faults and desktop assistant covering core apps.  

Lead responsibilities:

-Supporting Windows
-Troubleshooting 
-Call Logging 
-PC Builds  
-Exchange / Active Directory 
-Citirx adavantageous   

If you feel this role sounds suitable…

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Salary/Rate
£14,000 - £19,000/annum 
Location
Blackburn, Lancashire
Posted
27/04/2016 (19:49) 
Company
Job Type
Permanent 
Description

Ellisonpeople are recruiting for a French Speaking Customer Service / 1st Line Support Engineer to join a manufacturing company based in Blackburn Lancashire.

Your role will involve providing customer service support and first line support to customers, recording support calls, answering help desk, basic investigation and fact finding. You will have the oppotunity to progress into second line investigation, SQL scripting, working independently on project with customers and testing systems.

You will need to have proven communiaction skills with min A- Level in French and an interest in IT / Software gained via school or work experience…

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Salary/Rate
£7.50 - £7.85/annum 
Location
Bracknell
Posted
15/04/2016 (16:13) 
Company
Job Type
Permanent 
Description

First Line Service Desk Agents - Fujitsu - Temp to Perm

Bracknell - Day shifts - 40 hours per week - £7.50 - £7.85 per hour

Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x 7, for fault reporting and providing end-to-end operational service. We are looking for reliable and enthusiastic desk agents to join our expanding team and kick start their career in IT.

You will be a key team member responsible for taking support calls and resolving technical queries. Candidates should have excellent communication and customer service skills.

Due to the environment candidates must be able to demonstrate…

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Job Type
Permanent 
Applications
Less than 10
 
Salary/Rate
£20,000 - £22,000/annum 25 Days Holiday, Healthcare 
Location
Southampton
Posted
20/04/2016 (11:06) 
Company
Job Type
Permanent 
Description

IT Support Analyst / 2nd Line Support Engineer / IT Analyst

2nd Line Support Analyst required on a Permanent basis for a globally known Managed Service Provider based in Southampton.

The successful 2nd Line Support Engineer will have experience supporting the Microsoft Office suite in a Windows Environment. This is a fantastic opportunity for an IT Support Analyst to have full exposure to all things infrastructure in an active, vibrant work place.

Role Responsibilities:

* Provide 2nd line user support to my client's staff via the Service Desk
* Log incoming IT incidents
* Provide first diagnosis and resolve issues when possible
* Escalation…

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Job Title
Salary/Rate
£24,000 - £25,000/annum 
Location
London
Posted
08/04/2016 (16:00) 
Company
Job Type
Permanent 
Description

PERM IT 2ND LINE SUPPORT SPECIALIST - SHOREDITCH - £25k

My client based in Shoreditch is looking for an experienced and professional 2nd line support engineer to join their IT team.

The purpose of the role will be to field calls/emails/tickets from clients with issues; to provide day to day resolution of customer's problems as well as implement remedial action and provide fruther recommendations.

The responsibilities for the role will be dealing with IT issues, troubleshooting and being the first point of contact for any server or network issues. You will also be setting up email addresses and user profiles on client servers as well as office…

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Job Type
Permanent 
Applications
More than 10
 
Job Title
Salary/Rate
£20,000/annum 
Location
Exeter
Posted
21/04/2016 (13:36) 
Company
Job Type
Permanent 
Description

We are currently recruiting for a candidate to provide IT Support to our client. The role will involve being responsible for providing support to the business information systems and its users on a daily basis.

We are looking for candidates who are naturally conscientious and logical thinker
with excellent Communication skills, at all levels.

KEY ACCOUNTABILITY'S & RESPONSIBILITIES

* Provides IT support in line with the company's standards and processes
* Provide first point of contact for user and system issues
* Provide assistance where able and appropriate; reports back to line manager for further guidance if necessary
* Works with…

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Job Type
Permanent 
Applications
More than 10
 
Salary/Rate
£150 - £200/annum 
Location
Newcastle upon Tyne
Posted
12/04/2016 (17:23) 
Company
Job Type
Contract 
Description

Location: Colbalt Business Park, Newcastle Upon Tyne 
Hours: 37.5 Mon-Fri 
Contract: 3/5/16 - 31/12/16 with possibility of exension 
Daily Rate: £150 -£200  

The successfull candidate
Will join a highly skilled team of Support engineers providing 2nd line technical support to multiple accounts. The role will require a flexible working ethic and a pragmatic approach to IT Support, they will have first/second line support background, and have good customer service and communication skills along with methodical troubleshooting techniques.

Responsibilities 

-  The group are responsible for providing Remote 2nd Line Support within a cloud environment…

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Job Title
Salary/Rate
£8.00/hour Parking on site 
Location
Leicester
Posted
20/04/2016 (09:23) 
Company
Job Type
Temporary 
Description

Title: IT/First Line Assistant

Location: South Leicestershire

Pay rate: £8.00

Immediate start.

Our client is looking for a candidate to work in their busy offices based in South Leicester.

The client is well established and has a requirement due to expansion.

The role is expected to last for 6 months but has the possibility to convert to a permanent role.

The Role:

They are looking for a candidate to work closely with the IT Team providing first line support to the Head Office Staff and their many stores nationwide.

You will be the focal point in the office for the staff on site and the contact on the telephones for external staff…

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Job Type
Temporary 
Applications
More than 10
 
Salary/Rate
£30,000 - £35,000/annum 
Location
London, Middlesex
Posted
06/04/2016 (18:39) 
Company
Job Type
Permanent 
Description

JOB PURPOSE:

As a 3rd line support engineer, you are the primary a point of escalation for customer IT support tickets raised by the first and second line engineers. You are responsible for progressing and updating tickets that have been sent to the 3rd line team and ensuring projects are planned and updated within service-level agreement. On occasion, you may be required to visit customer sites and take part in the out-of-hours rota.

REQUIREMENTS:

• Working knowledge of:
o Microsoft Windows server (2008 to 2012 R2)
o Virtualisation technologies (Hyper-V ,VMware)
o Microsoft Exchange server (2007, 2010. 2013 and Office 365)
o Anti-Virus…

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Salary/Rate
£20,000 - £26,000/annum Benefits 
Location
Wolverhampton   Also in other locations
    Posted
    28/04/2016 (16:45) 
    Company
    Job Type
    Permanent 
    Description

    3rd Line IT Technician / Infrastructure Support / 3rd Line Support

    Job Type: Permanent
    Location: Wolverhampton
    Start Date: ASAP
    Salary: £20,000 - £26,000

    A 3rd Line IT Technician / Infrastructure Support / 3rd Line Support with strong IT Support experience across 1st 2nd and 3rd line is required to join a growing IT company based in Wolverhampton.

    Essential Skills:

    * Relevant experience and/or Certifications in Microsoft Technologies
    * Good understanding of Microsoft Exchange, Server, Networks
    * Microsoft Windows Operating systems
    * SQL Servers, Office 365
    * Good experience as a 3rd Line IT Technician
    * Minimum 4 years' IT Infrastructure…

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