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Salary/Rate
£17,000/annum 
Location
Milton Keynes
Posted
18/05/2016 (16:03) 
Company
Job Type
Contract 
Description

Dynamic, focused and fun environment, my client are based in Milton Keynes. A 3 month contract, working as part of the First Line IT Support team, this role pro-actively co-ordinates the day to day delivery of all IT tasks by following documented policies and procedures.

Acting as 1st line for all Client IT issues across the business both internally and externally, ensuring all IT activities are picked up and responded to in a timely fashion. The ability to prioritise all incoming tasks and categorise accordingly or escalate as appropriate. These tasks include system checks, re-loading data, client communications and incident response…

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Featured Jobs
Salary/Rate
£120 - £180/day according to experience 
Location
Posted
06/05/2016 (13:16) 
Company
Job Type
Temporary 
Description

Do you have specific experience of supporting IT systems in a school or college setting? Do you have a current, clear DBS check? If so, read on.
A high achieving client school in the West of London require a First Line I.T. support technician to provide flexible and proactive support in a School network infrastructure. The role will be to offer swift and effective to teaching staff and other professionals within the classroom and school offices. As such you must be experienced working within fast moving Educational settings, and be familiar with industry standard Applications and Educational Hardware such as Interactive SMART Boards. An understanding…

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Featured Jobs
Salary/Rate
£18,000/annum 
Location
Stockton-on-Tees
Posted
26/05/2016 (14:59) 
Company
Job Type
Permanent 
Description

Are you an experienced IT First Line Support Analyst? Do you have experience in working in an IT Helpdesk Environment?

Baltic Recruitment Commercial Team are pleased to be recruiting for an IT First Line Support Analyst for a highly reputable client based in Teesside. Your main purpose will be taking first line support calls and respond to tickets raised by users. When a call is received the analyst will try to identify the problem and resolve it, if possible. If the problem requires escalation a ticket is raised and passed onto the next level. A ticket is to be raised even if the issue is resolved to provide future reference.

IT First Line

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Salary/Rate
£150/week 
Location
Leeds, Yorkshire
Posted
10/05/2016 (16:03) 
Company
Job Type
Permanent 
Description

First Line Support IT Apprentice

Shortcode: 1211-0001-00007253

Programme: IT systems and networking

Town: Leeds

Postcode: LS1

Salary: £150 per week

Closing date: 21 June 2016

Do you want a job? Apply today and find the ideal career for you. Apply now!

You will be working for...

An award-winning digital marketing agency that combines industry-leading insight, innovative technology and world class creative ideas. The business works with some of the world’s leading international brands, covering 17 languages, which earned the award of ‘Best Digital Agency’ at the UK Search Awards, the prestigious Econsultancy Innovation in Online PR award…

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Salary/Rate
£15,000 - £16,500/annum Benefits 
Location
Bradford, West Yorkshire
Posted
12/05/2016 (14:22) 
Company
Job Type
Permanent 
Description

Job Description:
You will join a team of 6 within our overall, expanding, Client Support department (currently 40 people), providing assistance to users of our Proclaim Case Management Software. The Support function provides a critical service for our demanding clientbase. Dealing with a varied level of IT user, from novice through to technical administrator, you will take enquiries and lead them through to a successful resolution. Enquiries will be mainly related to our bespoke Proclaim software, but will also involve Microsoft products (Windows, Office, etc).

Essential Skills / Qualifications / Qualities:
• Graduate in an IT related subject…

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Job Title
Salary/Rate
£21,500 - £37,000/annum 
Location
Nationwide
Posted
Just Added!
Company
Job Type
Permanent 
Description

Trainee IT Support

Are you looking for a first-class online IT training course? Are you technically minded and have a passion for technology? If so, you are ideally suited to train for an exciting career in IT Support. Become an IT professional with the IT Support Specialist training package and have the latest technology at your fingertips.

Average Annual Salaries for fully trained IT Support careers:

1st Line Support - £21 500

2nd Line Support - £26 000

IT Support Specialist - £35 500

3rd Line Support - £37 000

Whether you are new to IT or in the early to mid-level stage of your IT career, this carefully tailored IT Support Specialist…

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Job Type
Permanent 
 
Job Title
Salary/Rate
£9.00 - £10.00/hour Free parking Cafe on site 
Location
Basingstoke
Posted
20/05/2016 (11:55) 
Company
Job Type
Temporary 
Description

First Line/ Second Line IT Support
£9.00- £10.00 per hour
Basingstoke

Tate are currently recruiting for an First Line IT Technician to join an educational environment based near Basingtsoke. We are looking for someone with some previous experience in this role or who posses recent and relevant qualifications.

If you have a current DBS clearance this would put you at an advantage.

The Job:

· Unlocking and creating user accounts
· Moving IT equipment
· Unblocking Web Sites
· Installing Software and Re-Imaging Hardware
· General Support of MS Office 2013
· Diagnosing Printer Faults and Installing Printer Toners
· Troubleshoot Interactive Device…

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Salary/Rate
£15,000 - £20,000/annum Fantastic Benefits Package  
Location
Cambridge
Posted
11/05/2016 (11:28) 
Company
Job Type
Permanent 
Description

First Line Support Engineer - Cambridge - Up to £20,000 + Benefits

My market leading client based in Cambridge are looking for a passionate First Line Support Engineer to join their technical operations and support team. This role would ideally suit a recent graduate or IT apprentice.

This is a unique opportunity to deepen your technical expertise, progressing your career with a combination of internal and external training and gain priceless experience in a fast moving and innovative environment.

Your day to day responsibilities will include;

*Undertaking first line diagnosis of technical incidents, to address and resolve problems.
*Monitors…

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Job Type
Permanent 
Applications
Less than 10
 
Salary/Rate
£18,000 - £22,000/annum + excellent benefits 
Location
Horsham, West Sussex
Posted
06/05/2016 (17:00) 
Company
Job Type
Permanent 
Description

First Line Support Technician

Location: Horsham, West Sussex
Salary: £18-21k, DOE
Contract: Permanent,

Our fantastic telecoms and IT client who are based in Sussex are currently recruiting First Line Support Technicians for their Horsham helpdesk team.

The Role:

To maximising revenue and meeting targets by providing customers with a courteous and efficient technical support service either by telephone, remote access or on site, if necessary.

Key areas of responsibility include but not limited to:

Following technical support procedures as per ISO standard.
Following remote installation and training procedures as per ISO standard.
Providing…

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Salary/Rate
£8.5/hour 
Location
Thatcham
Posted
17/05/2016 (11:40) 
Company
Job Type
Temporary 
Description

Our client based in Thatcham is looking for a temporary member to join their team and assisting with their helpdesk.

As a successful candidate you will be required to answer incoming calls, log IT queries/cases, assisting with queries and providing advice when needed and general support whilst providing excellent customer satisfaction.

If you have a passion for IT, excellent communication and people skills and experience working in a First Line Support role apply now!

Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.…

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Salary/Rate
£17,000 - £18,000/annum benefits, car park, progression 
Location
Reading
Posted
19/05/2016 (09:28) 
Company
Job Type
Permanent 
Description

Are you looking for a fantastic First Line IT Support role with a excellent company?

Are you looking to work for a company with brilliant benefits?

Are you looking for a role in the centre of Reading near the Madejeski Stadium

Then this brilliant opportunity is for you!

My client is looking for an First Line IT Support candidate to join their exciting team!

Duties:

*To maintain motivation and focus within a highly technical team.
*To answer and resolve all customer enquiries and issues received at the front line
*To work closely with the other Technical Advisers within the team to ensure the smooth functioning of in-house database…

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Salary/Rate
£18,000 - £23,000/annum 
Location
Cambridge, Cambridgeshire,
Posted
11/05/2016 (17:08) 
Company
Job Type
Permanent 
Description

Position: Graduate First Line Support Analyst / Service Desk Analyst
Location: Cambridge
Type: Permanent
Salary: £18,000 - £23,000 p/a

A fantastic opportunity has arisen with Cooper Lomaz for a bright and enthusiastic Graduate First Line Support Analyst to further their career in IT Support within an outstanding, Cambridge-based company.

This is an excellent chance for an entry level candidate to become part of a customer-service focussed, Service Desk Team who provide a high standard of first line support to the organisation's users.

You will primarily be responsible for the following:

- Working amongst First Line Team to provide…

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Salary/Rate
£17,000 - £20,000/annum 
Location
Rochester
Posted
12/05/2016 (11:51) 
Company
Job Type
Permanent 
Description

1st Line IT Support
Rochester
£17,000 - £20,000 DOE

Our client a leading business within their sector are currently seeking a 1st Line Support Technician to join their team.

As the 1st Line Helpdesk Agent will be responsible for providing first class, helpdesk style, technical support and service to your client base. This will include providing support and advice to clients for all queries and ensure the highest levels of customer service are adhered too.

To be considered for this role you must have worked in a customer service environment, have a genuine interest in IT & Technology, have excellent customer service skills and be highly…

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Salary/Rate
£17,000 - £19,000/annum Great  
Location
Milton Keynes, Buckinghamshire
Posted
26/05/2016 (15:03) 
Company
Job Type
Permanent 
Description

Fantastic opportunity has arisen for a first line support analyst with one of the fasted growing SMEs in the whole of the UK at present, Due to rapid growth my client has an outstanding opportunity for a switched on individual to join their well established successful team of professionals. Preferably you will have had at least 18 months to 2 years experience. within a service provider environment having experience of providing Remote and onsite support. the key duties will include;
Inbound calls for IT support,
PC & Software configuration,
Firewall & network Configuration and troubleshooting,
Proactive server monitoring and rapid fixing…

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Salary/Rate
£21,000/annum Salary Up to, DOE 
Location
Thornton-Cleveleys, Lancashire
Posted
16/05/2016 (11:29) 
Company
Job Type
Permanent 
Description

1st Line IT Support Technician
Thornton-Cleveleys, UK (FY5)
Salary Up to £21,000 DOE

Our client is a world-leading manufacture of Fluoropolymers, with a head office in Thornton-Cleveleys. Due to an expansion of the IT Department, they are currently looking for a 1st Line IT Support Technician to help support operations across the UK Site and European offices.
The key responsibilities of this role are to provide a first point of contact for all IT and Telecom systems issues, concerns and requirements. The role will require the job holder to undertake both remote and face-to-face support and will include occasional travel to our European offices…

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Salary/Rate
£22,000/annum 28 days holiday, pension scheme 
Location
Doncaster
Posted
13/05/2016 (15:34) 
Company
Job Type
Permanent 
Description

1st Line IT Support / Helpdesk Engineer

Location: Doncaster
£20-22K Basic
Pension Scheme
20 days holiday + Bank Holidays
Hours: 7am-4pm / 10am-7pm (alternate weeks)

RH Recruiting are currently working in partnership with our client to recruit a 1st Line IT Support Engineer. The successful candidate must have previous experience in a similar role and will be supporting staff throughout the business.

Responsibilities:

* Provide first line support and incident management.
* Escalate issues as necessary to 2nd or 3rd line support
* Offer advice on areas for improvement with IT processes
* Order and configuration of new equipment
* Log all requests…

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Salary/Rate
£9 - £10/hour  
Location
Glasgow
Posted
27/05/2016 (17:51) 
Company
Job Type
Contract 
Description

Customer Support/1st Line IT Support Analyst
Lanarkshire
4 - 6 Months Initially
£9 Per Hour

Syntax Consultancy have excellent opportunities for Customer Support/1st Line IT Support Analysts to be based in Lanarkshire for a 4 - 6 month initial contract to start on 6th June 2016.
The successful candidate will have the following key skills and experience:

- Excellent communication skills
- 1st line service desk experience
- Strong IT knowledge and experience in a phone based role.
- Good keyboard skills
- Computer literate - user knowledge of Microsoft Excel, Outlook and Word.
- Organised and self-motivated
- Flexibility in working…

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Salary/Rate
£14,000 - £19,000/annum 
Location
Blackburn, Lancashire
Posted
17/05/2016 (14:38) 
Company
Job Type
Permanent 
Description

Ellisonpeople are recruiting for a French Speaking Customer Service / 1st Line Support Engineer to join a manufacturing company based in Blackburn Lancashire.

Your role will involve providing customer service support and first line support to customers, recording support calls, answering help desk, basic investigation and fact finding. You will have the oppotunity to progress into second line investigation, SQL scripting, working independently on project with customers and testing systems.

You will need to have proven communiaction skills with min A- Level in French and an interest in IT / Software gained via school or work experience…

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Salary/Rate
£24,000 - £26,000/annum 
Location
London
Posted
11/05/2016 (10:25) 
Company
Job Type
Permanent 
Description

IT Helpdesk Support / 1st Line / 2nd Line Support - Windows 

Marcus Donald People are looking for a keen IT Support / 1st line / 2nd line Support to work for an estate agency in South West London. 

You will be the first point of contact for an ambitious business that is leading in its sector and will be prodivding hands on support inlcuding the following. 

Skills Required:

- MS Office 
- Windows 7 & 8
- Active Directory
- Great Communication Skills 
- Passion for IT, new technologies and a willingness to learn

Experience:

- Previous experience of Helpdesk environment
- Previous experience in a multi-department organisation (desirable…

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Salary/Rate
£80 - £100/day 
Location
London
Posted
09/05/2016 (12:51) 
Company
Job Type
Contract 
Description

1st Line / 2nd Line Support Analyst / IT Support - Windows

Marcus Donald People are looking for an IT Support / 1st line / 2nd line Support to work for a Charity firm in London. 

You will be providing hands on IT technical support and resolving faults and desktop assistant covering core apps.  

Skills/knowledge:

- IT Customer service based
- Windows 7 & 8
- Active Directory
- Working knowledge of Microsoft Office suite of products
- Desktop/laptop hardware technologies and common fault finding techniques is desirable
- Passion for IT, new technologies and a willingness to learn

Experience:

- Hands on experience with different desktop…

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Salary/Rate
£0 - £17,000/annum benefits 
Location
Fareham
Posted
20/05/2016 (14:38) 
Company
Job Type
Permanent 
Description

1st Line IT Support Technician - c. £17k base + good benefits package
Fareham, Hampshire

An exciting opportunity has arisen to work for a market leading software development house that deliver solutions predominately to the retail sector; a highly established organisation (over 30 years) with a strong client portfolio. Our client is looking to recruit a 1st Line IT Support Technician to join their Support Team based in Fareham. This IT Technician role may suit a graduate, a gifted college leaver or an individual looking for their first or second IT role.

Skills / Environment
IT support - 1st line / First line / Helpdesk / Service Desk
Microsoft…

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Salary/Rate
£19,000 - £25,000/annum 
Location
Peterborough, Cambridgeshire,
Posted
12/05/2016 (16:34) 
Company
Job Type
Permanent 
Description

HIRING NOW IN PETERBOROUGH

IT SUPPORT TECHNICIAN

My client in Peterborough are currently recruiting for a 2nd Line IT SUpport Technician.

The role is to deliver IT support to customers with first class customer service. You will be supporting a wide variety of businesses with hardware and software by telephone, remotley and onsite.

Experience is essential along with Laptop & Desktop support, Networking (Lan & Wan) Support, Routers & Internet Technologies, Back-up Configuration and exposure to a support environment.

A full job spec is available so if you have the relevant experience then please apply now and one of our consultants will contact…

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Salary/Rate
£10.25 - £13.25/hour 
Location
Fareham
Posted
11/05/2016 (09:49) 
Company
Job Type
Contract 
Description

A 1st Line Support / Customer Services Technician is required for a 6+ month initial contract (likely to be long term) based near Fareham, Portsmouth, Hampshire.

Working within the central helpdesk team of a busy IT and Customer Services Department, you will be providing general telephone support including 1st Line Support (Hardware & Software).

Responsibilities will include providing a high level of Customer Services including call logging / basic trouble-shooting - remote fixes and escalating more complex issues to the 2nd line support team. Call numbers are around 35 per day with a 60% first time fix rate.

This is an ideal position…

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Salary/Rate
£0 - £22,000/annum depending on experience 
Location
Frome
Posted
20/05/2016 (11:28) 
Company
Job Type
Permanent 
Description

1st Line IT Support Technician in lovely Somerset town of Frome - up to £22,000 p.a. d.o.e

The Role

The IT Support Technician will support existing customers through the helpdesk and offer first line support and information to potential new clients. The role is a combination of customer service and technical support for this digital solutions company - and an interest and passion for IT is required.

The Company

Our Frome based client provides specialist support to companies wishing to centralise their document information and make it immediately available. They provide solutions for digital mailrooms, accounts payable automation and document…

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Salary/Rate
£18,000 - £22,000/annum 32days hols,bonus,training 
Location
Bournemouth   Also in other locations
    Posted
    16/05/2016 (15:48) 
    Company
    Job Type
    Permanent 
    Description

    2nd Line Support Engineer

    Are you an experienced IT Support Engineer keen to join a company that really values its employees and will continually give you the tools to progress throughout your IT career? Would you like to feel appreciated for your hard work and have his reflected in salary reviews, annual bonuses and career progression opportunities?

    We are seeking an ambitious and technically minded IT Support Engineer who is skilled in providing 2nd Line Support across an infrastructure ranging from servers and networks, to operating systems and software, to desktops and remote access.

    You will be offered a competitive salary up to £22,000…

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