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Sussex Recruitment are seeking a front line help desk IT technician for their busy client based in Hastings. The role is to provide technical support and maintenance as follows:
• Log and book in help-desk calls, issuing job numbers according to priority
• Provide IT help over the telephone resolving basic queries and issues
• Diagnose and resolve basic faults with hardware, software and the network
• Create, delete and up-grade user accounts and permissions as required
• Ensure IT security is maintained and not compromised
This is a temporary role for 3 months which would suit somebody with a keen interest in IT and a sound knowledge of…
There's always more to be done, no matter how high we reach or what we achieve. We never stop. We love what we do, and we're always working towards making ourselves even better at it.
Every role offers great opportunities. You will be involved in shaping the future of MULTIPLAY and work for a company that recognises the expertise and value of our people.
As a Support…
First Wessex staff play a critical role in the success of the business. It is our people who innovate, develop relationships with our stakeholders, promote our identity, deliver our services and find new ways to improve…
Newcastle upon Tyne
Balfour Beatty has an exciting opportunity for a Sharepoint Support Analyst to join our Enabling Functions team to work in either Newcastle or Linlithgow.
What you'll be doing
As, Sharepoint Support Analyst you will:
Ensure the timely resolution of incidents and requests as per agreed processes and within SLA's.
Display exceptional customer service skills and call ownership in communications across teams and end users.
Provide technical guidance and support on 2nd line incidents and problems
Identify knowledge gaps within the Service Desk and create/train against resulting knowledge base articles, providing support…
The Role: An exciting opportunity has arisen for a Deputy Manager to join our adult service based in Cheltenham. The service is supported by an established team of Support Workers and has 6 service users with…
1st Line IT Support Engineer Required!
1st Line Support / Service Desk / Helpdesk / 1st Level / IT Support / Microsoft / Located in Basingstoke / Windows XP/7 / MS Office / Active Directory / ITIL / Permanent
An exciting opportunity has arisen for an experienced IT 1st Line Support Engineer, to join a FTSE 100 company located in Basingstoke.
You will be responsible for providing IT Service Desk Support, responding to issues via email, web and telephone. You must be familiar with using call logging systems and be able to identify and prioritise your work load, adhering to all SLA's agreed. You will resolve enquiries whenever possible…
First Line Support Analyst
Retail Merchant Services is the fastest growing and largest independent merchant services provider in the UK. Over 36,000 businesses use our Chip & PIN Terminals every day to process over £2 billion credit & debit card transactions every year.
This is a fantastic opportunity to join at a time of rapid growth which could lead to great career opportunities in the future.
The first line support analyst will be responsible for managing incoming support requests from all over the business. The role will see 90% of fixes resolved within the first call. This role will also involve various other IT related activities…
Are you experienced in first line support within the IT or telecoms sector? If so, we have a role that has your name written all over it!
Our Greater Manchester based client - a communications provider - is looking for an outgoing, personable and organised individual to join them in the role of First Line Support. It will be your job to take inbound calls, log faults and organise visits for engineers to go out on site to resolve issues.
As you will be on the phone it is important that you have great communication skills and an exceptional phone manner. You will use your customer service and first line support experience in the IT/telecoms…
We are currently recruiting for a Service Support Analyst, to provide First line and Second line services across several sites.
To be considered for the role, previous experience within an IT Service Desk or Support Desk role is essential. You will be handling first line enquiries on the service desk, ensuring the desk operates as a single point of contact for all IT users. You will be recoding and prioritising all calls, according to their impact and urgency. Also, you will provide technical second line support on PCs, printers, peripherals, telecoms, and networks etc.
There is a requirement in this role, to highlight any support…
Are you looking for a fantastic First Line IT Support role with a excellent company?
Are you looking to work for a company with brilliant benefits?
Are you looking for a role in the centre of Reading near the Madejeski Stadium?
Then this brilliant opportunity is for you!
My client is looking for an First Line IT Support candidate to join their exciting team!
*To maintain motivation and focus within a highly technical team.
*To answer and resolve all customer enquiries and issues received at the front line
*To work closely with the other Technical Advisers within the team to ensure the smooth functioning of in-house…
Do you have previous experience working in the IT sector? If so, this 1st Line IT Support role could be for you...
Our client is a well established IT firm based in Pembury who provide recruitment software and professional services. With 16 years of experience, their professional services along side their product ensures they provide a market leading service.
The role will include providing first line support for their customers within Kent. Your duties will include; answering customer queries quickly and efficiently, performing initial problem determination on assigned cases, provide remote support and change management…
Position: First Line Support Analyst / Service Desk Analyst
Salary: £18,000 - £22,000 p/a
A fantastic opportunity has arisen with Cooper Lomaz for a bright and enthusiastic First Line Support Analyst / 1st Line Support Analyst / Service Desk Analyst to further their career in IT Support within an outstanding, Cambridge-based company.
This is an excellent chance for an entry level candidate to become part of a customer-service focussed, Service Desk Team who provide a high standard of first line support to the users within the Cambridge, European and other global offices.
You will primarily…
Temporary ongoing role Customer Service /Service Desk/First Line Support MK-£8.50-£9.53 PER HOUR -Full time
" Are you IT literate and have a good level of mathematical ability.
" Do you have excellent customer focus and an ability to clearly communicate (written and verbally) with people at all levels.
" Are you able to multi-task, switching from task to task and are a flexible fast learner
" Are you able to work on your own and also as part of a team
We are looking for a temp for an ongoing position in Milton Keynes.
This role is a Customer Service Role with a strong IT background needed.
Our client is a fast growing IT solutions business specialising in software solutions for multi sector manufacturing and financial services companies. Their market-leading product continues to attract a worldwide and growing customer base of blue chip and large accounts organisations.
We are recruiting for a first Line Manager to manage the teams of our Clients' Uxbridge agency.
This role contributes to our Clients' success by managing their MES support team and development team.
You will be in charge of the global support team (15 people in charge of the level 2 & 3 support activity for their customers on 24/7) and of the development…
DO YOU HAVE A DEGREE IN I.T (2:1 or above)
DO YOU HAVE A PASSION FOR I.T, SYSTEMS, TROUBLESHOOTING?
ARE YOU KEEN TO DEVELOP YOUR SKILLS WITHIN AN I.T ROLE?
DO YOU HAVE EXCELLENT COMMUNICATION SKILLS?
DO YOU HAVE A GOOD BASIC UNDERSTANDING OF PC, SERVER AND NETWORK OPERATIONS?
DO YOU DRIVE (SOME 'ON-LOCATION' BASED WORK NEEDED)
If so... then the following position might just be the role you have been looking for!
Based in a fantastic and unique setting, our client is known throughout the world and are keen to take on a fresh new individual at Degree level to join their UK I.T team and provide an I.T First Line Support Function…
A First Line Service Analyst (Security Cleared) is required by a globally recognised IT Services client. The First Line Service Analyst will be responsible for supporting on a basic service desk.
The role will initially be a contracting position with the opportunity to be a permanent employee after.
.To be considered for the First Line Service Analyst role you must be able to demonstrate the following skills and expertise:
* Candidates must be security cleared in order to be considered for this role
* Ability with active search and active directory
* Candidates must be able to demonstrate excellent customer service skills
Helpdesk Analyst / 1st Line IT Support Engineer
20k to 25k base + bens
Retail / Logistics
This role is to work for a well-established company based in Hertfordshire; this is a great opportunity for a Helpdesk Engineer / Service Desk Analyst with first line support skills to join a growing IT team. As an established IT recruitment partner we have been asked to assist them in the recruitment of an appropriate individual to perform as part of the team within the Technical Service Desk, providing 1st line IT support and excellent customer service
Skills / Environment
-1st Line Support
1st Line Support - Ashford, Kent - £14,000 plus career progression, training and a great benefits package.
I am currently looking for a 1st Line Support Analyst to join my client's large team based Ashford, Kent. You will be taking in bound calls from clients dealing with any IT related issues they have escalating the call to the correct IT team. Your first 3/4 months will be on the service desk answering calls and learning on the job with training in between improving your technical knowledge on systems and applications. When you are at a suitable level technically you will then be promoted to the Service Desk Team dealing with customers…
A 1st/2nd line Support Analyst is required for 3 months (likely to be extended) based in Leeds.
The 1st/2nd line Support Analyst will be required to provide customer support and help on all IT related queries. The 1st/2nd line Support Analyst will also log of all IT request into the service desk tool from emails and telephone calls, process first time fix calls for AD & telephone systems and update user and asset information within the service desk tool.
The following experience/skills are required -
*User Account Administration
*Active Directory Administration
*Familiar with the use of IT Service Desk Tools.
*Basic IT Support Skills…
A 1st Line Support Engineer is sort by a leading aviation organisation based in the East Midlands area. The role will suit a down to earth IT professional who is happy to undertake a variety of remote and hands - on, 1st and 2nd line tasks in a dynamic fast moving environment. The 1st Line Engineer will undertake first line hardware and software technical support to all UK AVI system users and be able to diagnose and report all basic and common software errors. The IT 1st Line Engineer will need to perform all IT housekeeping tasks as per work instructions. You will be the type of person who takes pride in ensuring that all IT calls and jobs…More
1st Line Support Technician
As part of our continued growth plans we now seek to appoint a number of individuals to continue with the on-going success and development of this recognised leading edge technically company.
We are currently seeking enthusiastic 1st Line Support Technician to come and join the support team.
As a first point of contact for all support calls, internal and external you will be responsible logging all requests into the IT helpdesk and supporting the customer with their queries over the telephone and/or by email.
You will have an excellent telephone manner and good communications skills and have experience…
First / Second Line Support - I am currently recruiting for a First / Second Line Support to join a leading aviation organisation based in the East Midlands area.
This opportunity is an immediate requirement with the opportunity for a long fixed term contract opportunity afterwards.
THERE IS A HIGH SECURITY REFERENCE CHECK THAT IS NEEDED IN ORDER TO PROVIDE YOUR LAST 5 YEARS OF EMPLOYMENT.
This will also be based on a Shift Pattern Hours (Rotational, Flexibility required) From Monday - Friday to be in the region of:
06:00 - 14:30
14:00 - 22:30
The First / Second Line Support you will provide first line hardware and software technical…
1st Line Support Engineer (telecoms) required to work for growing Telecommunications provider in Fareham, Hampshire. Must be a proactive and enthusiastic individual with previous experience of supporting fixed and leased line products. Excellent opportunity offering a competitive salary of up to £20,000 + benefits.
As a 1st Line Support Engineer you will possess the following skills:
- Previous 1st line support experience
- Technical understanding of fixed line & data connectivity solutions
- Fault or incident experience
- Good understanding of customer IT environments
- Good communication and organisational skills…
Junior IT Support
A fantastic entry level opportunity has arisen to join SmithCorp’s growing IT team.
SmithCorp is a South West based recruitment group encompassing 5 different brands working predominantly in the education and manufacturing sectors.
We are currently looking to recruit an enthusiastic member to our helpdesk team.
This perhaps will be your first full time role working within IT, or perhaps you have just left college with a desire to work with hardware, networks and software. On a day to day basis you will be delivering 1st line support to our IT users around the business.
As you can tell we don’t necessarily need…
Our Client a leader within their industry is seeking a enthusiastic and dynamic individual to join our forward thinking and proactive Business Services Team. The role will involve working as the 1st line IT support analyst that supports our internal customers and users with all desktop and application issues and faults.
You will be responsible for:
•As first point of contact, you will be providing 1st line technical support; answering support queries via phone, email and face to face.
•Maintain a high degree of customer service for all support queries and adhere to all service management principles.
•Take ownership of user problems…
First Line IT Support Technician Reading Windows Server Active Directory Exchange generous package
My client is a major UK design consultancy we several offices spanning Great Britain. They are looking for a 1st line support technician to join their growing, successful business and sit in their competent IT department. Catering to 320 users, you will be the 1st point of contact for all IT needs within the business aiding your colleagues on their technological needs. You may be required to travel to various different regional offices, allowing you to further integrate yourself within the business.
Main day to day responsibilities:
IT Support Engineer - 2nd Line - Up to £27k + benefits
Greater London (West)
A well established and highly successful business within the automotive industry is looking to add a professional individual to their support team in Uxbridge. This is an excellent opportunity for an experienced IT Support Engineer to join a friendly and vibrant team and working environment on a permanent basis.
Skills / Environment
1st/2nd Line Support
This role requires an experienced and determined 2nd Line Support Engineer with an excellent understanding of all enquiries within a Head…
IT Support Analyst ( 1st and 2nd line )
Location : Sheffield
Inn Group are recruiting for a client in Sheffield for an IT Support Analyst .
This role will include first and second line support and is a permanent and full time role based in Sheffield.
The IT Support Analyst delivers a range of IT services including both telephone and face-to-face technical customer support. In addition to this, the IT Support Analyst will provide 1st & 2nd line administration, maintenance and support for all areas of the business IT - systems, servers, telecommunications, end points and the network.
IT Support Engineer
ISR are looking to attract suitable IT Support candidates to join our household named client based in the Stockport area of Cheshire. The role is paying c£25,000 per year (plus excellent company benefits and bonuses). The successful candidate will be responsible for supporting the IT Manager in providing IT and Desktop support to the business and for assisting with the delivery of internal IT projects.
Skills and Experience:
• General day-to-day IT Support for all internal employees
• Commercial experience providing desktop, network and in-house application support
• All site specific IT Support (LANs…