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Job Title
Salary/Rate
£16000 - £22000/annum 
Location
Bristol  
Posted
08/07/2015 (09:15) 
Agency
Job Type
Permanent 
Description

1st/2nd line support helpdesk ticketing Hardware support

£16,000 - £22,000 Bristol

My client is a growing systems and software company serving to healthcare organisations and hospitals in the UK. They are looking for an individual who is highly computer literate with quality communication and interpersonal skills to join their thriving helpdesk team.

The responsibilities of the role include;

*Supporting the organisation's own bespoke software
*Logging user complications and resolving technical issues where applicable
*Escalating queries to 3rd line support where necessary
*Hardware and testing support
*Customer management…

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Job Type
Permanent 
Applications
More than 10  
 
Job Title
Salary/Rate
£20900 - £23600/annum 
Location
Cambridge  
Posted
21/07/2015 (11:28) 
Company
Job Type
Contract 
Description

Helpdesk Analyst x 2

Fulltime/ Permanent

Location: Cambridge

Salary: £20,900 to £23,600

We’re looking for an enthusiastic individual to join the Helpdesk team, based at our head office in the centre of Cambridge. The Helpdesk supports customers on a wide variety of issues, and as a Helpdesk Analyst you will be responsible for:

- answering general enquiries about our exams, products and services

- supporting our global network of exam centres in the administration of exams

- supporting customers in their use of our websites

It can be a high-pressured environment at times, and our success depends on our knowledgeable staff…

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Job Type
Contract 
 
Job Title
Salary/Rate
£25000 - £30000/annum Training + Progression 
Location
Cambridge  
Posted
13/07/2015 (16:50) 
Agency
Job Type
Permanent 
Description

Helpdesk Engineer

Cambridge

£25'000 - £30'000 + Training + Progression + Excellent Benefits

Excellent role on offer for a Helpdesk Engineer, looking to train and progress rapidly in to a senior role where they will be responsible for the management of an entire site.

Do you have experience troubleshooting and networking in a Windows environment? Do you have a degree in Computer Science/other relevant professional qualifications?

Established for the last 25 years, this company has been a market leader in developing equipment for use in the production of LED technology. Working with a range of blue chip clients across the World…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£17000 - £18000/annum 
Location
Posted
14/07/2015 (13:35) 
Agency
Job Type
Permanent 
Description

We are recruiting for a full time professional helpdesk administrator with previous experience in the building services, facilities management or building maintenance sector to work with a dedicated team providing contract helpdesk and asset support in the Manchester area. Salary is circa £17 - 19k dependent on experience.

Job Requirements:
A full time vacancy has arisen for a Helpdesk Administrator for the Commercial Contracts within the Manchester Office reporting to the Helpdesk Manager. The role will include:
- Inputting of reactive calls onto in-house & client systems
- Issuing jobs to Engineers
- Categorising & resourcing correct…

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Job Title
Salary/Rate
£7.69/hour 
Location
Birmingham  
Posted
15/07/2015 (15:42) 
Agency
Job Type
Temporary 
Description

We are recruiting for a full time professional FM Helpdesk Administrator with previous experience in the building services, facilities management or building maintenance sector to work with a dedicated team in the Birmingham area. Pay rate is £7.69ph dependent on experience.

Job Requirements:
A full time temporary vacancy has arisen for a FM Helpdesk Administrator within the Birmingham Office reporting to the Helpdesk Manager. The role will include:
- Inputting of reactive calls onto in-house & client systems
- Issuing jobs to Engineers
- Categorising & resourcing correct labour resource according to geographical need.
- Handling calls…

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Job Type
Temporary 
Applications
More than 10  
 
Job Title
Salary/Rate
£30000 - £35000/annum Car Allowance + OT + Callout 
Location
Manchester  
Posted
16/07/2015 (10:24) 
Agency
Job Type
Permanent 
Description

Helpdesk Analyst - Service Desk Analyst

The role will follow a proven successful development path, initially starting as a key individual supporting the end user enterprise and public sector customers, assisting our client in achieving contracted SLA’s and delivering our award winning managed services. A planned training program will ensure continued growth and development, initially within the Service desk environment, then moving into a more specialised role within a key technology vertical.
The primary function will be to ensure our client continues to deliver exceptional service to their end Customers.

The applicant needs…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£21000/annum 
Location
Manchester  
Posted
01/07/2015 (15:16) 
Agency
Job Type
Permanent 
Description

Helpdesk Supervisor - 12month Fixed term contract
Up to £21,000
Manchester City Centre

A new job opportunity has become available to join my property management client as a Helpdesk Supervisor. You will be delivering first class helpdesk, facilities and tenant support whilst supervising a team.

Job duties:

* Supervising a small team of Helpdesk Assistants
* Being the first point of contact for tenants
* Delivering feedback and job updates across the property portfolio
* Tracking and monitoring calls
* Ensuring work is completed and closed down
* Providing information both internally and externally
* Updating the database
* Conducting…

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Salary/Rate
£22000 - £25000/annum 
Location
London  
Posted
09/07/2015 (13:29) 
Agency
Job Type
Permanent 
Description

Job Tittle: Facilities Helpdesk

Location: London

Hours: Monday - Friday 9am - 5pm

Salary: £22k - £25k depending on experience

Company Profile:
Listening to our customers and forming close working relationships with them allows us to bring together all the essential elements of facilities management and support services to deliver the most effective solution every time. With experience that spans a wide variety of built environments, our focus is on finding a better way of doing things that meets and exceeds your objectives from single disciplines to total facilities management. FM CORE is our mantra (cost, operators, risk and environment…

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Job Type
Permanent 
Applications
More than 10  
 
Job Title
Salary/Rate
£15000 - £17000/annum 
Location
Smethwick  
Posted
14/07/2015 (15:38) 
Agency
Job Type
Contract 
Description

We are currently recruiting for an experienced Helpdesk Advisor for a well established and expanding automotive organisation based in Smethwick. This is a long term temporary position offering an immediate start paying £8.00 per hour.
The purpose of the role is to support customers UK wide with an efficient helpdesk service and to ensure the timely arrival of engineers to their sites to resolve breakdowns or issues with the customers vehicles.

Daily duties will include:

- Taking volume inbound calls from business customers
- Logging all calls on the CRM system and detailing the fault or issue in detail
- Allocating breakdowns to 3rd…

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Job Type
Contract 
Applications
More than 10  
 
Job Title
Salary/Rate
£18000 - £20000/annum Plus additional overtime payment 
Location
Amersham  
Posted
13/07/2015 (15:01) 
Agency
Job Type
Permanent 
Description

We are currently looking for a Full Time Helpdesk Operator, you will be responsible for assigned tasks as part of a Helpdesk Team.
Please note, due to the remote location of the company a car is essential.

There is an on call element to the role, which will require you to carry out overtime 1 weekend in 5, working a Saturday or Sunday based from home. Hours will be 6.00pm through to 7:30am. During this time you will need be required to take emergency helpdesk calls and log these throughout your shift. A laptop and phone will be provided and an extra £150 is paid per shift.

The Role:

Taking incoming client & supplier calls within target…

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Job Title
Salary/Rate
£8/hour 
Location
Warrington  
Posted
22/07/2015 (17:01) 
Agency
Job Type
Contract 
Description

A Helpdesk Operator is required for 1 month (likely to be extended) based in Lingley Mere, Warrington

The Helpdesk Operator will be required to receive and action direct telephone, email requests for service in accordance with the Help Desk procedures, answering calls in a professional and personable manner. The Helpdesk Operator will monitor and record the response of EFS Technicians to Help Desk requests and to ensure customer satisfaction with the service as well as -
*Control the administration of Planned Maintenance system, in accordance with EFS standard procedures including the issuing and tracking of Planned Maintenance dockets…

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Job Type
Contract 
Applications
Less than 10  
 
Salary/Rate
£17000/annum 
Location
Amersham, Buckinghamshire  
Posted
13/07/2015 (14:14) 
Agency
Job Type
Permanent 
Description

We are currently looking for a Helpdesk Administrator to join a successful Property Management company, you will be working in a team of up to 8.
Please note, due to the remote location of the company a car is essential.

The Role:

Chase outstanding order requests & quote requests with suppliers
Various filing/data sorting
Compile reports for the Helpdesk Manager
Ensure all orders are up to date and proactively managed to completion
1st line Backup for call answering for overflow calls
Be prepared for reactive requests from the Helpdesk Manager

The Candidate:

Good work ethic, able to concentrate on a single task for a period of time
Self…

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Salary/Rate
£22000 - £24000/annum 
Location
City of London  
Posted
23/07/2015 (15:59) 
Company
Job Type
Permanent 
Description

Helpdesk Administrator
Location: London
FTC positions: 3 month and 6 month contracts
Salary: £24,000 basic salary
Closing date: ASAP

My client is one of the UK's largest engineering and building services companies who operate across a variety of sectors. Working on site at a leading legal company, you are expected to take full ownership of your working environment and maintain consistently high standards across all Facilities Management services.

The responsibilities include:

*Answer the telephone and address enquiries from different client offices
*Raise reactive call outs on Maximo / Concept along with quotations to the client…

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Job Title
Salary/Rate
£22000 - £24000/annum 
Location
Canary Wharf  
Posted
24/07/2015 (16:55) 
Agency
Job Type
Contract 
Description

We are recruiting for a 6 month position for a large Facilities and Maintenance service provider

The role is £22-24k

The duties of the job will be:

* Using Maximo to administer all helpdesk calls in line with site specific SLA’s.
* Working with the Engineering team to sign off tasks once complete.
* Escalating outstanding jobs.
* Providing administration assistance to the Engineering team.
* Working with Head of Engineering to allocate, issue and close PPM’s on time.
* Assisting any Service Desk Teams & Team Leaders where necessary and provide general contract administration to the team.
* Overseeing items produced in Maximo and Oracle…

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Job Title
Salary/Rate
£22000 - £28000/annum 
Location
Egham, Surrey  
Posted
27/07/2015 (09:08) 
Agency
Job Type
Permanent 
Description

An exciting opportunity has arisen for a Technical Helpdesk Support person to provide helpdesk, technical and field service support. You will be working for a hardware and software consultancy dealing with contract maintenance calls from clients based all over the UK. The role provides variety and occasional visits to clients and you will be part of an on-call rota system one week in four for which overtime and a £100 fee is payable.

Candidates should have previous industry experience, good customer service skills and experience/knowledge of networking and servers. The company is located in Egham town centre within easy walking distance…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£18500 - £21000/annum BENEFITS 
Location
Posted
Just Added!
Agency
Job Type
Temporary 
Description

Helpdesk Coordinator

My client, a market leading organisation within their field are seeking a Helpdesk Coordinator, initially on a temporary basis with a view to go permanent after 8-12 weeks. This role is subject to shift pattern so you will be required to work a rota which will be created in advance to give you prior warning. After training you will be required to work 1 weekend in every 5 from home. A company laptop and mobile will be provided and you will be paid extra overtime. The ideal candidate will have previous administration and call handling/dispatching experience, familiar with working in a pressurised service environment…

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Job Type
Temporary 
Applications
 
Job Title
Salary/Rate
£10 - £10.79/hour 
Location
Reading  
Posted
20/07/2015 (12:00) 
Agency
Job Type
Permanent 
Description

Helpdesk Administrator- £10-£10.79ph- Reading

Helpdesk Administrator required to act as the first point of contact for all customer enquiries, in a busy hospital environment.

Providing professional and courteous customer communications and organisational skills by answering incoming and making outgoing calls to allocate job tasks, your main job duties will be:

To log reactive tasks and providing updates to existing tasks.
Take ownership by allocating and co-ordinating the day to day reactive and planned preventative maintenance tasks.
Answer customer enquiries
Liaise with sub-contractors and hospital staff with regards to the job orders…

More
Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£12000/annum 
Location
Milton Keynes  
Posted
21/07/2015 (11:53) 
Agency
Job Type
Part Time 
Description

We are currently recruiting on behalf of our client, who are looking for a part-time Helpdesk Advisor.

The role is 30 hours a week, Monday to Friday, either between the hours 8.30am to 3.00pm or 9.00am to 3.30pm, you will be entitled to all school holidays off, with only having to work 10 days during the holiday periods, which are negotiable.

The role is to provide support and periodic updates on the client issues and maintenance to the Property Support Advisor, who you will be working closely with. You will be the first point of contact for client with regards to all their maintenance issues, technical queries, health and safety queries…

More
Job Type
Part Time 
Applications
More than 10  
 
Job Title
Salary/Rate
£8.00/hour 
Location
Warrington  
Posted
22/07/2015 (16:51) 
Agency
Job Type
Contract 
Description

We are looking for a Helpdesk Operator for a contract role until 7th of August in Lingley Mere, Warrington.The successful candidate will assist and manage all aspects of the Helpdesk systems including Planned Preventative Maintenance, Reactive Works and Project Works. You will receive and action direct telephone, email requests for service in accordance with the Help Desk procedures, control the administration of sub-contractors and suppliers, receive and make welcome all visitors, compile and distribute data and other duties in line with the role.The successful candidate will have previous experience within a similar role, experience of SLA…

More
Job Type
Contract 
Applications
More than 10  
 
Salary/Rate
£18000 - £20000/annum 
Location
Worksop  
Posted
10/07/2015 (12:01) 
Agency
Job Type
Permanent 
Description

Elevation Office Support is currently recruiting for a Helpdesk Coordinator to work for one of my key clients based in the Worksop area. This is a fantastic opportunity to join a choice employer in its industry that can offer progression and career development for the right candidate.

Elevation Office Support are keen to speak with candidates with the following skills and experience:

-Acting as the first point of contact for customers; dealing with enquires in a professional and friendly manner
-Opening new accounts and checking credit worthiness
-Coordinating logistics to ensure maximum efficiency
-Ensuring job packs are created…

More
Job Type
Permanent 
Applications
More than 10  
 
Job Title
Location
City of London  
Posted
16/07/2015 (08:49) 
Agency
Job Type
Permanent 
Description

I am currently looking for a 1st line Helpdesk Assistant for a specialist top law firm based in the city.

This would be ideal for someone who is a graduate looking to get some experience in an IT support environment or someone who has 1-2 years experience looking to gain experiece in a legal company.

My client is looking to pay around 18-22k

The main duties of the role include:

Maintenance of printers, desk phones and PC's
Logging IT queries and resolving issues when possible
Providing desk side assistance when required
Completing maintenance tasks
Testing new software apps

We offer up to £500 referral reward, so if you know…

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Job Type
Permanent 
Applications
More than 10  
 
Job Title
Salary/Rate
£16000 - £20000/annum 
Location
West Drayton, Greater London  
Posted
15/07/2015 (15:30) 
Agency
Job Type
Temporary 
Description

Yellow Bricks are working with a fast moving helpdesk who are going through a high growth phase, they are looking for experienced advisors to join the on a temp to permanent basis. The role involves taking inbound calls from customers with service related issues, you will log the call and organise for a resolve, updating the customer regularly as per the agreed SLA. We require an excellent communicator who has bundles of common sense and a wealth of experience delivering customer service over the telephone.

Duties:

Answering inbound calls
Providing the customer with relevant information
Creating a case on the internal system
Ensuring cases…

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Job Type
Temporary 
Applications
More than 10  
 
Job Title
Salary/Rate
£18000/annum 
Location
St. Albans  
Posted
23/07/2015 (14:23) 
Agency
Job Type
Permanent 
Description

A rapidly expanding company, leader in the field of customer self-order kiosks, is looking for a helpdesk analyst.

The role would suit someone who enjoys working in a small company and offers the opportunity for progression as the company grows.

Your responsibilities would include:

" Responding to end users' computer issues
" Respond to help desk calls and e-mails
" User creation and maintenance
" Minimise downtime by rapidly diagnosing and resolving problems
" Provide phone support
" Classify and prioritise incoming requests
" Provide status updates when requested

You will possess a friendly, outgoing, customer service support attitude…

More
Job Type
Permanent 
Applications
Less than 10  
 

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