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Job Title
Salary/Rate
£10/hour 
Location
Chester, Cheshire
Posted
17/05/2016 (16:53) 
Company
Job Type
Temporary 
Description

On of our clients is looking for a Helpdesk worker.
Duties Include;
Helpdesk operation, scheduling work activity Positively respond to both internal and external customers through effective communication and personal accessibility.
To maintain and update both manual and computer records relating to areas of which the client are responsible.
Efficient handling of Helpdesk calls to achieve customer SLAs SAP and Concept Updates, Housekeeping and Reporting Understand Contract Scope Concept PPM and Reactive Jobs processing.
Committed to customer service delivery.
Reliable and committed.
Confidential and discrete approach.
Calm manner, able…

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Job Type
Temporary 
Applications
More than 10
 
Featured Jobs
Job Title
Salary/Rate
£18,000 - £20,000/annum 
Location
Leeds
Posted
23/05/2016 (08:53) 
Company
Job Type
Permanent 
Description

Are you an experienced help desk / administrator looking to pursue a career in Facilities Management? Do you flourish under pressure and enjoy working in a busy, lively environment?

Then look no further as we have the perfect opportunity for you!

Help desk Operator - £18,000 - £20,00 DOE + Parking and Benefits

My client, a leading facilities management provider is currently looking to expand their help desk facility in a busy office in Morley, Leeds. This is a fantastic opportunity to work for a global organisation in a thriving office and successful team.

Responsible for providing telephone support to a nationwide customer base.…

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Job Type
Permanent 
Applications
More than 10
 
Job Title
Salary/Rate
£8/hour 
Location
Leeds
Posted
26/05/2016 (09:11) 
Company
Job Type
Temporary 
Description

We are currently seeking an experienced Helpdesk / Service Controller to work at a prestigious site in Leeds. Excellent attention to detail is essential, and the successful candidate should be well organised, with good communication skills and have previous experience of working in the FM sector in a similar role. This is a temporary role for circa 1 month, working Monday to Friday, 08.30am - 5.00pm paying £8.00ph.

Duties:
Your main duties will be to log and respond to plane and organise the full life cycle of all FM work from customer enquiry to full job completion, meet all SLA's and KPI's and provide full admin support where required.

Fill…

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Job Type
Temporary 
Applications
Less than 10
 
Job Title
Salary/Rate
£13,000 - £15,000/annum + Benefits 
Location
Sheffield
Posted
10/05/2016 (12:05) 
Company
Job Type
Permanent 
Description

Helpdesk Advisor (Customer Services)

Sheffield, Yorkshire

Salary £13,000 - £15,000 per annum

Our client is a Computer Software and Services company providing high-end enterprise software solutions to Franchised and Independent

Car dealerships throughout the UK. Due to their continued success they are now looking for a Helpdesk Advisor to be based out of their

Sheffield office. The role is extremely varied and would suit anyone who is bright, switched on, enthusiastic and relishes a challenge!

Working on their busy customer helpdesk you will be action support issues via phone and email.

Main Responsibilities:

· Answer incoming…

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Job Type
Permanent 
Applications
More than 10
 
Job Title
Salary/Rate
£17,000 - £20,000/annum 
Location
Tadworth
Posted
03/05/2016 (15:03) 
Company
Job Type
Permanent 
Description

Helpdesk Assistant / Administrator wanted for our client, a specialist building maintenance and installation company, based in Surrey. The Helpdesk assistant will be working from the office which is based in Kingswood, Surrey.

Experience on working on helpdesk's previously preferred but not essential. General Admin skills, Word and Excel. Working on CAFM Software experience preferred but not essential. Will need to be organised and will assist the helpdesk supervisor organising engineers labour, ordering materials booking in sub-contractors etc.

Helpdesk Assistant Position Overview

* Working from the office based in Kingswood, Surrey
* General…

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Job Type
Permanent 
Applications
More than 10
 
Salary/Rate
£16,000 - £18,000/annum 
Location
Posted
26/05/2016 (16:52) 
Company
Job Type
Permanent 
Description

Helpdesk Coordinator

South Manchester

£16-£18k

SP/900507

Fantastic opportunity to work for a leading Business Travel Consultancy in the role of Helpdesk Coordinator.

Established in 1937 and based in South Manchester, this corporate travel specialist organisation have experienced superb growth over recent years, greatly expanding its' no. of employees and achieving an annual turnover of over £200 million.

The Helpdesk Coordinator role is a varied role which entails providing day to day telephone and e mail support to clients who use various versions of an in house Travel Agency back office system.

As Helpdesk Coordinator you will…

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Job Type
Permanent 
Applications
Less than 10
 
Job Title
Salary/Rate
£18,000 - £20,000/annum 
Location
Borehamwood, Hertfordshire
Posted
17/05/2016 (14:12) 
Company
Job Type
Permanent 
Description

We are currently recruiting for a Helpdesk Support role within our busy IT department at Head Office. This is a great opportunity to join a market leading and expanding organisation with great future prospects.
Our Helpdesk Support role involves:
• Answering all telephone calls that come through to the IT and CareNotes Helpdesk within agreed SLAs
• Logging all Helpdesk jobs that come through via the IT Helpdesk and CareNotes support phones
• Keeping users updated with all logged issues
• Any other duties that may be required
Shift Pattern: Monday to Friday, 8 hours per day, between 7:00AM – 7:00PM
To be successful as Helpdesk Support, you’ll…

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Salary/Rate
£15,000 - £18,000/annum 
Location
Lichfield, Staffordshire
Posted
13/05/2016 (16:41) 
Company
Job Type
Permanent 
Description

Helpdesk Administrator - I am looking for a Helpdesk administrator to join an ever expanding company, we are looking for somebody who as well as being strong at Admin duties, we need a helpdesk administrator who will be a very good communicator as the engineers will at times be problematic so the Helpdesk Administrator will need to be confident dealing with any issues or problems that come up.

Helpdesk Administrator duties would include;

• Answering telephone calls professionally
• Keeping the Maintenance System updated
• Ensuring all jobs are recorded with detailed notes and are processed efficiently
• Liaising with sub-contractors to ensure…

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Job Title
Salary/Rate
£10.5/hour Company Benefits 
Location
Basingstoke, Hampshire
Posted
24/05/2016 (15:52) 
Company
Job Type
Permanent 
Description

Our client are a leading Facilities Management Service Provider who are looking to recruit an experienced Helpdesk Operative based from their offices in Basingstoke, Hampshire.

You will be fully trained to handle all first line contact on the helpdesk for all external & internal customers, third parties & suppliers. If you have previously worked in a helpdesk environment this will be hugely advantageous.

Main Duties:

1. To co-ordinate the Helpdesk operation & coordinate efficient & timely communication responses
2. Deal promptly with all inbound telephone enquiries from internal & external customers at all levels
3. Log requisitions and distribute…

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Job Title
Salary/Rate
£20,000 - £24,000/annum 20 days holiday plus bank holidays 
Location
Hatfield, Hertfordshire
Posted
04/05/2016 (16:21) 
Company
Job Type
Permanent 
Description

We are seeking a Helpdesk Analyst to report to the Helpdesk Manager EMEA ensuring the delivery of high quality IT operational services globally. The salary is between £20,000 - £24,000. Fluent in German an advantage but essential.

Main duties/responsibilities:
• Provide customer focused Helpdesk and Desktop Support to the region
• Ensure that IT incidents, service and change requests are completed within business agreed Service Level Management Frameworks.
• Prioritise incidents based on their business impact.
• Follow escalation procedures to expedite incident resolution.
• Use Problem Management tools and techniques to identify the root…

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Salary/Rate
£18,000 - £20,000/annum £18-20k plus great bens 
Location
Borehamwood, Hertfordshire
Posted
27/05/2016 (10:49) 
Company
Job Type
Permanent 
Description

Helpdesk Administrator

Our Borehamwood based client is looking for a Helpdesk Administrator ideally living locally that has an IT background and a strong sense of articulation and drive to join their Helpdesk Team.

They are a great Company with over 1000 employees.

If you feel you have the drive and skills to join their team then apply now for this Helpdesk position now.
You will be well rewarded for your skills and contribution to the team salary ranges from £18-20k dependant on Helpdesk experience.

About our benefits
In return for your expertise and hard work, we offer a wide range of benefits:
• 25 days annual leave plus bank holidays…

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Get the latest Helpdesk jobs with Job Alerts

Salary/Rate
£8.50 - £10.00/hour 
Location
Warrington, Cheshire,
Posted
10/05/2016 (14:25) 
Company
Job Type
Contract 
Description

VAC-290197

The Position – Helpdesk Coordinator

Location – Warrington

Salary - £8.50 - 10ph

The Company

The company are a market leader within the social housing industry and have an enviable reputation for their delivery. Owing to the increased workload across the board, they are urgently seeking to appoint an experienced Helpdesk Coordinator.

The Position

Reporting to the Operations Manager, the successful Helpdesk Coordinator will be the first point of contact for any enquiries from outside sources Inc. but not limited to Reactive Repairs, Gas Installs, Repairs and Maintenance. The Coordinator will also be responsible for general data…

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Job Title
Location
Dunfermline
Posted
24/05/2016 (16:12) 
Company
Job Type
Permanent 
Description

Technical Support Advisors
Dunfermline
Permanent

£17,160 (plus bonus for call resolution)

Would you describe yourself as a technical thinker and love helping customers solve their problems? Do you have a keen interest in DIY or have experience in fixing boilers? Do you want to work for a growing company who give staff great training and learning opportunities?

If so I want to hear from you!

We're looking for Helpdesk and technical support advisors to work for a very well known utilities organisation in Dunfermline. With a great starting salary, the role of the helpdesk advisor would suit someone from either a plumbing, technical, mechanical…

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Salary/Rate
£17,200 - £172,000/annum 
Location
Bury
Posted
19/05/2016 (18:58) 
Company
Job Type
Permanent 
Description

Helpdesk Administrator
£17,200
Bury, Lancashire

Do you have Helpdesk experience? Do you want to work for a company that offers great prospects?

We are currently recruiting for a great job working as a Helpdesk Administrator based in Bury. The successful person will ideally have Helpdesk experience but if you have administration with customer service and a confident telephone manner then this will also be considered.

The Job:

* Liaising with customers and suppliers
* Data entry of important information
* Processing maintenance requests
* Dealing with queries
* Working to policies and procedures
* Delivering excellent customer service at…

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Salary/Rate
£22,000 - £25,000/annum + generous benefits 
Location
London
Posted
24/05/2016 (14:06) 
Company
Job Type
Permanent 
Description

We are currently working with a leading Construction and Facilities Management service provider to recruit for a Helpdesk and Events Administrator.

The Role:

- Responsible for receiving and logging calls from clients reporting emergency breakdowns on their sites nationwide.
- Booking in engineers to attend ppm and reactive breakdown works on various client sites.
- You will be responsible for managing and prioritising engineers and works.
- You will part of a busy and friendly office ensuring the smooth running and efficiency of the helpdesk team.

The Candidate:

- You will be an experienced helpdesk administrator - having had previous experience…

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Salary/Rate
£20,000 - £25,000/annum 
Location
London
Posted
13/05/2016 (15:53) 
Company
Job Type
Permanent 
Description

I am currently recruiting for a HELPDESK ADMINISTRATOR to join a large facilities management company.

You will be working as part of the team who carry out maintenance across the site and the successful Helpdesk Administrator will be responsible for the following:
-Taking calls regarding facilities and maintenance issues
-Logging all incoming calls/emails for the Helpdesk
-Providing a high level of customer service at all times
-Taking minutes for meetings
-Preparing reports and documentation for the Operations Manager
-Updating electronic records
-Ordering materials and parts for the engineers
-Quoting for engineering jobs
-Collating…

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Salary/Rate
£8.5/hour 
Location
Posted
25/05/2016 (09:49) 
Company
Job Type
Temporary 
Description

Job Title: Helpdesk Administrator FM

Pay Rate: £8.50 per hour

Location: Solihull

Job Type: Part Time (22.5 Hours)

The Role:

We are currently recruiting for a part time Helpdesk Administrator in the Solihull area. The candidate will be responsible for ensuring the facilities helpdesk is manned, jobs are logged and allocated to the relevant department, for any building maintenance issues. Will also be required to cover reception as and when needed, ensuring visitors sign in and out and are issued passes.

The Working Hours:

Monday to Friday (13:00 17:30) 22.5 hours a week.

The Candidate:

The ideal candidate will have previous experience…

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Job Title
Salary/Rate
£8.65/annum 
Location
Leeds
Posted
24/05/2016 (13:33) 
Company
Job Type
Temporary 
Description

Helpdesk Operator - Temp to Perm - £8.65 ph Leeds

I am looking for an experienced Helpdesk Operator to join a national facilities company. This role will see you working on a a major client of their, a national and well-known organisation. This role will see you taking calls from the clients various locations around the country and allocating engineers for call outs.

What I am looking for

* Experience of working in a helpdesk environment

* Experience of receiving a large volume of calls

* Experience of working with Microsoft packages

* A team player with a "can do" attitude

* Flexible approach to work

Please note that this role requires…

More
Job Type
Temporary 
Applications
Less than 10
 
Salary/Rate
£20,000 - £22,000/annum 
Location
Posted
11/05/2016 (09:23) 
Company
Job Type
Permanent 
Description

Job Title: Facilities Helpdesk

Location: Maidstone, Kent

Salary: £20k - £22k

We are working on behalf of a client who is a leading property, residential, construction and services group which invests in, builds, maintains and renews the places where we work, live and play. They operate across a range of sectors including defence, education, housing, industrials, power, transport and utilities. They are now seeking an experienced Facilities Helpdesk to join their growing and busy offices based in Maidstone.
The successful candidate MUST have worked in a similar role, be able to work well under pressure and be able to hit the ground running…

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Job Type
Permanent 
Applications
Less than 10
 
Job Title
Location
London
Posted
27/05/2016 (12:22) 
Company
Job Type
Permanent 
Description

Job Title: Helpdesk Analyst

Location: London

The company is an IT managed services and support organisation with a client base consisting primarily of financial service clients, including Hedge Funds and Private Equity firms. These clients demand the very best levels of support and the company require someone who can augment their existing help desk team.

The ideal candidate will be capable of interacting with clients at a high level, as well as being technically competent and highly motivated, with the ability to prioritise tasks on a busy and fast paced help desk. The company's multi-cultural team prides itself in providing extremely high…

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Salary/Rate
£18,000/annum 
Location
Welwyn Garden City, Hertfordshire
Posted
10/05/2016 (16:36) 
Company
Job Type
Permanent 
Description

An exciting opportunity has arisen for an experienced Helpdesk Administrator to work with a not for profit organisation on a permanent contract.

This expanding and inspiring company offers a friendly environment to work in. Reporting directly to the Operations Manager, this role would suit an experienced individual looking to build their career.

Duties and Responsibilities:
•Provide an effective Helpdesk service, responding to requests and assisting with outstanding enquiries
•Coordinate maintenance operatives and contractors
•Overseeing and coordinating the scheduling and onsite delivery of responsive repair, planned maintenance and out of…

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Job Title
Salary/Rate
£16,000 - £16,500/annum 
Location
Nottingham
Posted
24/05/2016 (14:37) 
Company
Job Type
Permanent 
Description

We are currently recruiting for an experienced Helpdesk Advisor for a well established, nationwide emergency repair services organisation, offering a permanent opportunity, a salary of £16,128 + shift allowance and an immediate start for the successful candidate in addition to excellent company benefits.

The purpose of the role is to provide out of hours support during the evening hours of 20:00 - 08:00 to customers and policy holders that are reporting home emergencies and scheduling engineers to attend the property within the agreed timescale to undertake the necessary repairs.

Daily duties will include:

- Taking inbound and making outbound…

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Job Type
Permanent 
Applications
More than 10
 
Job Title
Salary/Rate
£10.77/annum 
Location
Bristol
Posted
19/05/2016 (13:40) 
Company
Job Type
Permanent 
Description

Carillion / Skyblue are looking for a helpdesk operative to work on the night shifts at Southmead hospital in Bristol. We are looking for candidates with great customer service skills and want to get into a role that is dynamic and fast paced.

Pay rate - 10.77 per hour
Contract type - Temp to perm
Hours per week 37.5
Shift pattern - 4 on 4 off 10 hour shifts (including a hour for lunch)
Shift hours - Starting at 7pm or 9pm ending at 5am or 7am.

Duties will be taking calls from helpdesk user (staff, patients, visitor) and logging reactive issues in to our Geneva cafm system ensuring as much detail is captured to assist the estates team…

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Job Type
Permanent 
Applications
Less than 10
 
Job Title
Salary/Rate
£9.23/annum 
Location
Bristol
Posted
19/05/2016 (15:31) 
Company
Job Type
Temporary 
Description

Carillion / Skyblue are looking for a helpdesk operative to work on the day shifts at Southmead hospital in Bristol. We are looking for candidates with great customer service skills and want to get into a role that is dynamic and fast paced.

Pay rate - 9.23 per hour
Contract type - Temp to perm
Hours per week 37.5
Shift pattern - 5 days out of 7, (if you work weekend days you get a weekdays off)
Shift hours - 07:00/09:00/10:30 AM till 15:30/17:30/19:00

Duties will be taking calls from helpdesk user (staff, patients, visitor) and logging reactive issues in to our Geneva cafm system ensuring as much detail is captured to assist the estates…

More
Job Type
Temporary 
Applications
Less than 10
 

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