The position you are looking for is no longer available, but here are some similar jobs that might interest you
What: Help Desk Coordinator When: ASAP Where: City of London How much: £23-24k
My client is a leading Mechanical and Electrical Building services company based in the city; you will be a Help Desk Coordinator, working with a team of 12 in the London office. The ideal candidate will have an Engineering or Electrical background, extremely organised, fast paced and a problem solver.
*Customer service experience
*Excellent Communication skills
*Strong with delegation
*Good relationship building skills
This is an extremely important role within the company; delegating…
Full Time, Permanent � Night Shifts
Our client, a well known name in the transport & logistics industry in the UK, are looking for an experienced customer support advisor to join their team.
Warrington is a�commutable distance from: Altrincham, Partington, St Helens, Widnes, Lymm, Birchwood, Culcheth & Irlam
�Experienced in customer service you'll act as the point contact for the customer and drivers on the day delivery ensuring all queries are dealt with in a timely & professional manner.
Act as a first point of contact for all drivers adhering to KPI targets
Create & complete excel reports on daily figures…
£25340 - £26747/annum
Job Purpose and Summary
Working as part of a team, yet having your own responsiblities you will be providing 1st Line HelpDesk support to Canon business users. Identifying the problem and progressing to a solutions. You will be providing helpdesk support for all of Canon’s software solutions to all our contracted customers, Partner channel & internal support personnel, of which training will be given.
Individuals who have proven experience working in a Server based environment/Technical support/Administrator role, who are well versed in IT helpdesk industry standard practices.
Responsibilities and Tasks
£160 - £170/day
£35000 - £42000/annum
Fantastic opportunity to join a global leader in the formulation, manufacture and marketing of premium inks and consumables for the Inkjet, Screen, and Narrow Web print markets
The Technical Services Team, are responsible for the testing and validation of inkjet products and systems performance including hardware, software and ink.
As thier System Sales portfolio continues to expand, an opportunity has arisen for a Technical Support Specialist to join the team.
You will promote good working relationships with internal FSIS functional areas, external regional companies and OEM's and…
My client is a leading Building Maintenance company with a very strong foothold in the retail sector of the UK. They are looking for a Glasgow based Helpdesk Supervisor to work as part of their out-of-hours team. This is permanent contract at 38 hours per week working 5 days out of 7 with the hours being within the following parameters: Monday - Friday 14:00 until 22:00 and 08:30 until 16:30 over the weekends.
The successful candidate will be responsible for:
•Supervising the out-of-hours helpdesk team
•Reporting to the Helpdesk Manager
•Dealing with complaints
•Taking calls from the company's clients
Helpdesk Operator - Bristol
A leading construction and facilities company with a long history of delivering integrated solutions are looking to add a Helpdesk Operator to their existing team.
This role will see you joining the existing Helpdesk team, as a Helpdesk Operator you will be involved in supporting school projects throughout the South West, however this a static site role based in Henbury.
Your key responsibilities will be to;
* Issue work sheets to school site teams and monitor each task through to completion.
* Provide administration support to the project and local FM Management team.
* Produce and provide management…
Helpdesk Operator- Bristol- salary £16,829.48 + benefits
My client a leading Facilities Management Service provider is recruiting a permanent Helpdesk Operator to support school projects in the South West. This role reports into the Helpdesk Supervisor, your main responsibilities will be to operate the FM Helpdesk switchboard where you will be required to take calls and log the tasks requested onto a database system. You must be an excellent communicator, have previous experience working as a Helpdesk Operator within Facilities/ Construction industry would be an advantage but not essential.
Key responsibilities of this role include…
Temp to perm posiiton for a Helpdesk Operator Based in Morley, Leeds
Excellent opportunity Working with a Facilities Services provider the role is varied and offers development and training.
Answering of the helpdesk and dealing with general enquiries
Log calls/jobs on the helpdesk database utilising helpdesk software (QFM).
Allocating work orders to internal/ external contractors
Tracking job progress against rectification times and implementing escalation procedures.
Report back to clients and contract staff on job progress and close out including requesting extensions where applicable
Taking ownership of the PPM schedule & Reactive…
Circa £18K - Temp
Ref - 84923
Helpdesk Operator wanted!
Are you an experienced Helpdesk Operator? Do you have a background in Facilities Management or property Services? Then this could be the role for you!
As the Helpdesk Operator on this busy facilities management team within the education sector, your key responsibilities will be:
* Accurately co-ordinate the help desk service in line with the contract requirements including reactive tasks, assisting with PPM assignment, sub contractors, suppliers, premises staff and engineer task allocation
* Organise and monitor Help Desk delivery in relation…
IT Helpdesk / IT Support - Dudley
The company is one of the UK's leading independent IT service and software solution providers to the UK Corporate Hospitality market, it's Customers are groups including include pubs, clubs, restaurants and hotels.
We are currently seeking a Helpdesk Analyst to join our team who will be responsible for:
* Ensuring that all Customer calls are answered promptly and handled professionally
* Being responsible for logging and resolving calls within the relevant service level agreement timescales
* Taking a structured problem solving approach to resolving helpdesk faults and SQL queries for our Customers
Job Title: Helpdesk Specialist
Job Type: Permanent
Job Reference: VAC-21182
My client a global fashion and lifestyle business have an exiting opportunity for an experienced Helpdesk Specialist to join the existing Infrastructure Team.
As Helpdesk Specialist you will be responsible for providing technical support to the servers, network and desktop computing environment for users in the EMEA region. You will maintain the efficient running of the helpdesk and will have the opportunity to work on some exciting projects. Primary duties will include:
- Function as 2nd and 3rd line…
Job Title: Helpdesk Operator
Location: Surrey, Guildford
Hours: 40 hours a week, 8 hours a day Monday - Friday 8am - 5pm.
Duration: 3 - 4 weeks temporary
Salary: £11ph Limited
Together with our partners and clients we deliver award-winning construction, development and regeneration projects to the most exacting standards across public and commercial private sectors.
We have offices and sites across the UK and which operates in over 80 countries spanning construction, civil works, energy, services, telecommunications and media.
The successful applicant MUST have previous experience working with Maximo…
My client is a leading Building Maintenance company with a very strong foothold in the retail sector of the UK. They are looking for a Glasgow based Helpdesk Operator to work as part of their out-of-hours team. There are two part-time positions available at 16 and 20 hours per week with the hours being within the following parameters: Monday - Friday 14:00 until 22:00 and 08:30 until 16:30 over the weekends.
The successful candidate will be responsible for:
•Reporting to the Helpdesk Supervisor
•Taking a high volume of calls from the company's clients
•Allocating jobs to the company's Engineers
•Ensuring service level agreements are adhered…
Are you an experienced Facilities Helpdesk Administrator looking for a great new opportunity in Bristol?
My client is looking to recruit an experienced Helpdesk Administrator to join their Facilities team on a full time basis
The main responsibilities will be to operate the FM Helpdesk switchboard where you will be required to take calls and log the tasks requested onto a database system.
You will be covering a number of their projects in the South West but based in Henbury in Bristol.
Key responsibilities of this role include:
*To operate the Helpdesk
*Log calls onto the in-house system
*Issue work sheets to site teams and monitor…
Helpdesk Operator Permanent Position - £8/hour + holiday + Package
A leading HVAC maintenance contractor currently has a key requirement for Helpdesk Operatior at the Bristol Branch. The position is to service all incoming calls from clients and to allocate the jobs accordingly to the Site Managers.
Helpdesk Operator duties and responsibilities:-
Be the first point of contact for incoming calls and emails from clients
Take bookings from all internal and external clients
Allocate jobs to site managers and monitor each task through to completion
Administration support to the projects and Management teams
Produce and provide management…
Temporary to Permanent Role
Temporary Salary £8 per hour
Permanent Salary £17,000 per annum
Are you organised, proficient in Microsoft packages and have a keen eye for detail?
Do you enjoy working in a team, have a flexible attitude and have the ability to work to prioritise your own work load?
My client based in Central Bristol has a new opportunity for a Helpdesk Administrator who can help support the South West Team.
As a Helpdesk Administrator your main duties will be to provide efficient administration support to the Helpdesk operation.
* Have excellent communication skills…
My client a highly reputable and rapidly growing organisation based in Chessington. We are seeking an experienced and enthusiastic Supervisor to join the helpdesk team of 6-8. The role will be providing effective leadership and supervision of the team to ensure the high quality of service is consistently delivered within the Helpdesk team.
Day to day line management responsibilities for the Helpdesk operators (6-8)
Create rotas and produce reports
Ensure team are completing work activities within agreed time frames and to the required standard
To maintain a high level of customer service knowledge…
Helpdesk Supervisor - 12month Fixed term contract
Up to £21,000
Manchester City Centre
A new job opportunity has become available to join my property management client as a Helpdesk Supervisor. You will be delivering first class helpdesk, facilities and tenant support whilst supervising a team.
* Supervising a small team of Helpdesk Assistants
* Being the first point of contact for tenants
* Delivering feedback and job updates across the property portfolio
* Tracking and monitoring calls
* Ensuring work is completed and closed down
* Providing information both internally and externally
* Updating the database
1st/2nd line support helpdesk ticketing User support
£16,000 - £19,000 Bristol
My client is a rapidly expanding, cutting edge organisation based on the M5 corridor in the Bristol area. They are looking for an individual who is highly computer literate with quality communication and interpersonal skills to join their thriving helpdesk team.
The responsibilities of the role include;
* Supporting the organisation's internal software
* Logging user complications and resolving technical issues where applicable
* Escalating queries to 3rd line support where necessary
* Hardware troubleshooting and support
* Customer management…
Job Tittle: Helpdesk Operator x3
Location: Amersham, Buckinghamshire
Company Profile:We provide FM helpdesk and procurement solutions exclusively to the property management and asset management sector.
We work with companies that want to improve the care and attention given to their properties and tenants. We pride ourselves on taking responsibility, being pro-active in our approach and developing effective business partnerships with our client
Hours: Monday-Friday 5pm - 12am, 11:30 - 8am, 8;30am - 5:30pm.
The successful candidate will be working as part of the Helpdesk team taking calls and logging all information on to the system…
I am currently looking to recruit Experienced Customer Service and Helpdesk Advisors for a large client in Cwmbran.
This role is temporary and will run until the end of August 2015.
You will need the following skills and experience for this role:
Excellent attention to detail
Proficient in multiple systems
Good customer service experience
Competent in excel (able to use functions)
Able to work as part of a team
Willing to learn information for multiple client helpdeskThese roles will require an immediate start for the succesful candidate after interview.
£7.69 per hour
Job: Helpdesk Engineer (permanent)
Commutable from: Chelmsford, Romford, Brentwood, Billericay, Harlow, Basildon
I have an immediate need for an enthusiastic individual to join a large and growing Helpdesk team. Candidates need to have brilliant customer facing skills with plenty of customer service experience. Previous experience in a 1st line support role would be advantageous, as would sound technical knowledge. The successful candidate will be a committed and hard working team player with brilliant communication skills. The ability to listen and learn is imperative.
If you are interested in this role, please…
My client, a market leading organisation within their field are seeking a Helpdesk Coordinator, initially on a temporary basis with a view to go permanent after 8-12 weeks. The ideal candidate will have previous administration and call handling/dispatching experience, familiar with working in a pressurised service environment and able to multi-task and prioritise workload on a daily basis.
Answering up to 100 inbound calls from internal and external customers which will be of a service nature
Dealing with enquiries both on the phone and via email effectively and efficiently
Allocate service visits…
We are recruiting for experienced helpdesk coordinator for a large facilities management company.
It is essential that you have customer service experience and excellent organisation skills. You must be fluent in at least one of the following languages Dutch, German or Italian. Experience of working on a helpdesk for a facilities management company would be preferable.
This role is a full time permanent role working for one of the largest facilities management companies in the UK. This role offers great progression opportunities.
Given the location of the site having your own transport would be an advantage as public transport…
Our client are a market leading national Construction & Facilities Management Group who are looking to recruit two Helpdesk Advisors with customer service experience to work on a new contract taking inbound & outbound calls from all external & internal customers. You will work from their offices in Sittingbourne, Kent.
General responsibilities will include:
• Answer calls within agreed performance measures, ensuring polite and professional telephone manner at all times
• Log each call effectively ensuring correct data is captured and the system reflects up to date customer information
• Build and maintain excellent relationships…
Bailey Finch Associates have pleasure in assiting our client for the role of Helpdesk Engineer in Oldham.
The role is a combination of telephone/email support.
You will be involved in the installation and support of hardware/software. Must be comfortable working with PC's. Provide regular feedback to users and keep Incidents updated
Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems over the phone.
Key Skills Required:
Excellent Communications Skills
Excellent Organisation Skills
Working with customers to identify computer problems and advising…
Lloyd Recruitment’s client, a world leading manufacturing and software organisation with offices in Surrey and London seeks a Graduate Helpdesk Analyst to join their busy Service Centre team. You will be required to provide quality support with a high degree of customer satisfaction, technical expertise and timeliness.
This position offers the opportunity to work at the cutting edge of technology within the transportation sector. With an extensive list of high profile projects you will be exposed to all areas of transportation technologies including the latest innovations in automated fare collection and contactless payments. Continuous…
A market leading Digital Agency is looking for a Helpdesk Developer to join their team in Harrogate.
The successful candidate will be responsible for providing ongoing support and development maintenance activities to existing clients and will also be involved in the sales and account management cycle from time to time.
Duties and Responsibilities:
Undertaking web-based development work for contract delivery services.
Ensure updates, additions and other work on client websites are performed on time
Ensure clients are kept up to date throughout the maintenance request cycle
Logging all calls regularly with necessary details and correct…