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Capita Travel and Events is part of The Capita Group Plc and we are a UK leader specialising in business travel management. Founded in 1973 we strive to be the most flexible and reliable Business Travel Management Company in the UK, always delivering a high standard of quality and value to our customers.
As a result of growth we are in the process of recruiting a number of Hotel Consultants. As a Hotel Consultant you will be responsible for handling in coming requests via calls, emails, faxes or online requests for enquiries related to hotel bookings. You will directly liaise with the client in terms…
Part of CV-Library’s growing success is our relationships with some of the UK’s biggest corporate businesses and directly assisting them with ensuring their business and brands grow.
Our Corporate Sales Team work…
Doncaster, South Yorkshire (Commutable from Scunthorpe, Rotherham, Sheffield, Castleford, Pontefract and Selby)
Salary circa £17,000 + Benefits
Our client is currently seeking a credit controller who is a fluent French speaker. The credit control role will be based within the accounts department at the Doncaster office. Reporting to the European Credit Manager, you will process credit applications for all new customers located in France, ensuring all required documents are completed and appropriate credit checks are carried out.
The successful candidate will be an experienced…
Our client is looking for an experience Hotel Receptionist to work within their Hotels based side by side on the exclusive East Cliff in Bournemouth.
The hotels require a dedicated and confident hotel receptionist with the following experience, to work across the Group.
* Check guests in and out using the hotel reservation system (Hotel Perfect)
* Dealing with customers face to face in a polite and friendly manner; good customer service skills are essential
* Answering phone calls quickly and effectively along with taking messages for various departments
* Preparing and finalising guests bills and taking credit card payments
£21000 - £24000/annum
Leading waste management company is looking for a customer service / internal account manager
Salary: £21,000 – £24,000 plus bonus
The customer service / internal account manager’s role is a varied office based role to include keeping customers informed at all stages, booking Service visits for engineers, quoting for service and spares, arranging machine deliveries, data entry of actions on to CRM system, maintain the ISO 9001, 14001 and 18001 systems, maintain the training records, prepare/conduct internal audits, complete customer assessment forms, maintain…
City of London
£27000 - £29000/annum
A well-established International Hotel Company based near Barbican are seeking a Multi lingual Call Centre Manager, this is a challenging role that needs an enthusiastic professional that works well under pressure.
*Achieve sales and service goals set for the department
*Hire, coach and supervise the different contact centres in London
*Assist with troubleshooting IT and telecom issues
*Provide reservation training and support / appraisals for staff
Hotel Manager for the Euro Hotel Group
We are looking for an experienced Hotel Managers to undertake an Exciting opportunity to work for our group of Hotels located in the heart of London.
Scope and General Purpose:
To manage and deliver the financial performance; maximizing profitability and managing costs to achieve budget in accordance with standards and delivering excellent level of service. The candidate must possess strong managerial skills.
-Optimize profit potential and contribution through maximizing sales,
revenue and distribution activity
- Deliver quality service to meet and exceed guest expectations…
Port Lympne Reserve is fast on its way to becoming Europe’s first animal focused holiday destination and we’re currently seeking to recruit Chefs for our brand new Short Breaks accommodation offerings; the Treehouse Hotel & Pinewood pods, as well as our established multi award winning Lodges.
• Assist the Head Chef in the supervision of the overall kitchen operation including monitoring standards, cost control, stock rotation and general efficiency,
• Prepare dishes to the highest quality and standards,
• Be responsible for the kitchen operation in the absence of the Head Chef,
• Control costs without compromising…
Do you tend to work in service-oriented roles like hospitality, retail , leisure or customer service? Looking for something new in 2015?
Have you found that these roles aren't quite offering you the development and advancement you're looking for?
Fear Not! Alpha Gamma night be the place for you to learn, grow, earn and build lasting relationships with like-minded people!
Our openings are ideal for people that want to:
- Take the next step in your professional career
- Have fun (really!) while you are at work
- Represent UK top brands
- Travel throughout the UK
- Learn, Earn…
Our client is a prestigious Award Winning Hotel, based in gorgeous rural Sussex countryside.
To be a success in this role as a Hotel Receptionist you must be an experienced receptionist familiar with working in a busy, high profile hotel and events venue. Working as part of a busy guest services team this role will be on a shift/rota basis, as Receptionist you will be responsible for every aspect of the guest experience from reservations to check in, to arranging for special catering, or events. This is an extremely busy front of house, the hotel is open for guest and public dining therefore exceptional levels of presentaion and customer…
£16000 - £26000/annum
MANCHESTER CITY CENTRE, M1
We're growing our Retail Promotions team as we enhance and diversify our client portfolio. We're looking for a handful of people that can start immediately working full time hours in and around Manchester City Centre. If you enjoy working with customers and want to grow personally and professionally, we'd love to hear from you!
~ POTENTIAL FOR RAPID ADVANCEMENT INTO TEAM LEADERSHIP & TRAINEE MANAGEMENT ~
As a Retail Promotions & Sales Assistant, you'll begin by learning how help our clients gain more long-term customers or sponsors by promoting their products, services,…
Location: London (City)
***This role is suitable for someone from the travel industry who has experience of group reservations and Negotiating so please only apply if you match these requirements***
Purpose of the role:
The role involves negotiating rates and conditions for large and long stay groups and for Tours.
carefully analyse each request received by the sales offices and be able to prioritise the workload according to deadlines.
select appropriate hotels according to requirement.
contact hotels and complete strong rates negotiations to guarantee competitiveness on the market
provide more than one hotel…
We are looking for an experienced Hotel Manager to undertake an exciting opportunity to work for a our clients luxury country house hotel located in the heart of the Cotswold's. This a wonderful opportunity to work with great people in beautiful surroundings.
The successful candidate will be required to oversee the running of the property on a day to day basis reporting into the General Manager.
The candidate must possess strong managerial skills.
The role requires leading from the front and by example at all times, managing and inspiring the team to deliver the highest standard of servce with excellent communication skills and eye…
We have an excellent opportunity for a Hotel Receptionist with our client in York city centre.
You will be the first point of contact for guests visiting the hotel and over the phone.
Your duties will include:
" Taking bookings
" Checking guests in/out
" Taking payments by cash/card
" Answering queries
" Cashing up on an evening
" Helping out in other departments, eg. restaurant, during quiet periods
You will work 5 days out of 7 which will include some weekends. The shift patterns are 7am to 3pm and 3pm to 11pm.
Previous Hotel Reception experience is essential.
If you would like to know more information, or to apply please contact…
We have an exciting opportunity available in Taunton for a Receptionist working in a busy hotel in the town centre.
This position will initially be temporary with a view to go permanent.
The role will be working on a shift pattern which will include earlier starts and later finishes.
Main responsibilities will include:
Meet and Greet visitors
Answer all incoming phone calls
Accept bookings and process onto computer system
Assist with any other reasonable duties as directed by management
Salary – c.£15k per annum
We are acting as an employment business in relation to this vacancy.
Time 4 Recruitment Solutions…
Specialise in the recruitment of temporary and permanent office, commercial and business support professionals in the UK.
Receptionist who must have experience working in Hotels.
The successful candidate will be required to work within reception, answering the phones, processing orders and filing.
•Telephone answering and taking orders
•Answering e-mails and dealing with a variety of requests
•Dealing with money
•And many other basic administration duties as necessary
•Ensure compliance with Health & Safely, Fire and First Aid requirements.
We are seeking a Receptionist…
Reservationist required to join a hard working friendly team in a hotel in Newquay.
You will be required to take incoming enquiries on the telephone and via email, selling all departments of the hotel and carrying daily admin tasks.
Experience in sales or the hospitality industry is preferred; however full training will be given. This is a full time, permanent position that includes some evenings and weekends on a rota basis.
Our client based in Esher are looking for an experienced Receptionist to maintain their Hotel front desk offering a 1st Class service to cover one year maternity leave.
The position is Monday through to Friday 8am until 4pm and will involve answering the phone, greeting customers, making room bookings and other general duties.
There is also the option to work overtime on occasions if you wish to help other departments.
A luxury hotel in Newquay is currently recruiting a full-time receptionist to join their team, this is a great opportunity for someone with previous experience to join this international hotel group.
Previous experience is advantageous along with a knowledge of Hotel Perfect and high standard of work ethos.
The position involves flexibility, both early and late shifts and weekends and bank holidays.
Our client is a prestigious private residences based in Mayfair. They are currently recruiting for two porters to start next week.
The first porter position will require a driving licence while the other position does not.
Responsibilities will include:
-providing exemplary 5* customer service
Candidates who will be considered for this position will:
-have previous experience as a porter ideally in a five star establishment
-have excellent communication skills
-take great pride in appearance
-have a proactive and helpful approach
-ideally have a driving licence
This a great…
Hotel and Travel Accounts Assistant
Hours: Full Time
Position: Accounts Administrator
Hotel and Travel Solutions – Hotel and Travel booking Agents
HTS are looking to recruit a person ready to strive in a fast growing and changing environment. You will be expected to work within a small team assisting with daily tasks within the accounts department. The role involves extensive Excel work, generating client invoices on a weekly basis, and working with Sage Line 50 and assisting the team with the daily and weekly duties to ensure the service delivery to our clients and hotels are met to the highest standard…
HOTEL CONSULTANT FOR LEADING BUSINESS TRAVEL COMPANY!!
My client is a leading business travel company looking to recruit an experienced Hotel Consultant to work on key business travel accounts, servicing all hotel/accommodation and car hire needs for their clients'. If you have worked in a hotel, making reservations or have retail travel expereince then this is the perfect opertunity to step into business travel!
HOTEL CONSULTANT MAIN DUTIES:
* Working in a friendly team, within a large office of business travel consultants.
* Taking accommodation enquiries over the phone and via e-mail from business travel clients
* Sourcing hotel…
HOTEL CONTRACTOR FOR LONDON
London Hotel Contractor based in the City. A great opportunity has arisen to work for a leading Travel Organisation to work as a London Hotel Contractor. If you have experience within hotel contracting and strong negotiating skills then please read on. This is an excellent opportunity to work for a leading travel company based in London.
The purpose of this role is to contract hotels within London and to assume full responsibility for negotiating rates and terms and conditions with hotels. You will be based in the City with around 12-15 weeks travel in contract areas to visit hotels, negotiate…
Our client is a well-established, prestigious hotel. Innovative and dynamic, they are constantly pursuing new ways to improve the services and products they offer. An opportunity has arisen for a Front of Hotel Reception Manager to join their team.
This is the ideal role for a Hotel Reception Manager looking to develop their career with an award-winning company.
As a Hotel Reception Manager, you will be responsible for the smooth operation and control of the reception area.
Your duties will include:
- The review and control of all reception procedures of work to the required standard
- The review and control procedures of accounts…
An experience Maintenance Manager required for this beautiful hotel in West Sussex- set in the South Downs.
*To ensure that the Hotel and Grounds, including all plant, fixtures and fittings, are maintained to the highest standard through both planned and reactive maintenance, adhering to Health, Safety and other legal requirements, and supporting the needs of the clients and services offered.
*Some of the work will involve the following and so experience in this is essential- Plumbing, Electrical work, Door hanging, Painting and decorating and boiler maintenance. The person must be an all rounder and put his/her hand to maintenance tasks…
Our client urgently requires a Sales Manager for their busy City Centre hotel.
Reporting to the General Manager, you will manage the hotel sales and marketing activities in order to produce the required levels of business to achieve the anticipated revenue projections. You will drive business through proactive sales within the local & regional market place, conference, incentive & social events markets, and will oversee all hotel specific marketing activity.
To achieve all revenue targets for conference, dining covers and rooms business segments for the unit ongoing.
The on target generation of new business…
LOCATION: EAST LONDON / KENT
BASIC SALARY: £40`000 to £50`000 (only negotiable on experience)
BONUS: 45-60% SALARY BONUS LINKED TO KPI`S
A unique opportunity has arisen for a passionate Hotel Manager / General Manager to join one of the areas fast paced Hotel Venues.
With the opportunity to not only manage the very busy hotel operation but develop the business further. We are seeking an experienced Hotelier that can successfully operate a fast paced hotel but the No 1 hotel in the brand for the UK.
Hotel Manager / General Manager
The customer experience is key - we are seeking a well balanced manager who can lead…
Hotel Sales Manager
A fantastic Sales Manager position has arisen, with a well established 4* property based in Leeds City Centre.
The ideal candidate will drive hotel revenue, by effectively marketing and selling the hotel within the local and national market place. To increase the share and profitability of existing accounts, and secure new business across all market segments.
* Actively seek/identify, secure and contract new and repeat business for the hotel, across all market segments.
* Research potential new accounts, conduct telesales calls, plan appointments
* Prepare account development plans to ensure maximum…
Our client is a theme park, zoo and sea life centre, offering a wild adventure to its visitors! The park includes 10 themed lands and over 40 rides and attractions.
We are looking for an experienced Hotel Food and Beverage Manager to lead the team at their safari-themed hotel, overseeing the restaurant, bar, room service and conference and events.
You will be responsible for the whole of the Food and Beverage function, to deliver the strategy and focus on the total customer experience. This role reports to the Head of Hotel Operations.
As Hotel Food and Beverage Manager, you will have previous experience in a high volume environment…
Trainee Assistant Restaurant Manager
£18-20k PA DOE
Will need your own transport to get to the location
40 hours per week may be longer during busy periods
Hours are 5 days over 7, early and late shifts 7.00am-3.30pm and 3.00pm - 11.00pm
My Client is a 51 bedroom hotel, based in Haywards Heath, with a restaurant that caters for approximately 45 covers, this does increase for functions, the role is mainly on the Food and Beverage side.
This is the ideal role for someone with in the Hotel industry that would like to move up to an assistant manager role, that feels they have what it takes to be an assistant manager…
An opportunity has arisen for an experienced Hotel General Manager to take the reins of a small, top-rated seaside hotel offering quality fine dining. This is a responsible role offering variety and challenge while giving you the opportunity to work in beautiful surroundings and really make an impact on the organisation.
In the Hotel General Manager job you will be responsible for:
* overseeing day to day operations of the hotel, 30 cover restaurant and function rooms
* managing a team of 19 full and part time staff
* ensuring a high standard of customer care and quality of service
* driving new business and development of the brand…
Are you an enthusiastic hard working individual with a passion for great customer service?
Do you want to work in a beautiful rural location in a fantastic part time opportunity?
If so, I have the perfect role just for you!
I am recruiting for a small well established hotel near Banbury, with history dating back to the 16th century for a general assistant.
The role will be versatile covering all aspects of the hotel, including:
Serving Tea & Coffee to Guests of the hotel.
Helping during breakfast service.
Occasionally assisting with housekeeping.
Hostessing during conference events.
This role is ideal for someone who is flexible and hard…
£21000 - £24000/annum
City of London
£27000 - £29000/annum
£16000 - £26000/annum