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Salary/Rate
£14000/annum 
Location
Fife
Posted
15/01/2016 (09:42) 
Agency
Job Type
Permanent 
Description

We currently have an opportunity for a permanent Reservations Coordinator to work within our clients Reservations and Events Team. Our client is a highly recommended and awards winning hotel and spa.

The successful applicant will report to the Reservations Team Leader and will be responsible for:
- Providing a quality service to all guests
- Handling group travel and accommodation
- Reservations for all hotel rooms
- Promoting of resort facilities and functions

The ideal applicant will have:
- strong IT and communication skills
- proven organisational skills
- Similar experience from a previous position or as a receptionist would be advantageous…

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Job Type
Permanent 
Applications
More than 10
 
Salary/Rate
£18000 - £19000/annum 
Location
Borehamwood
Posted
02/02/2016 (15:10) 
Agency
Job Type
Permanent 
Description

Are you a travel reservations consultant who loves the great outdoors? If you are then this excellent opportunity could be right up your street! This leading specialist travel company have an immediate opening for an experienced Reservations consultant at their offices in Borehamwood.

Responsibilities:
This Sales Position involves the selling and handling of reservations and enquiries for Special Interest holidays and communicating with all levels of staff. You will ideally have an appreciation for the great outdoors and have a solid background in holiday sales.

Person specification:

- Confident and proactive sales experience
- Administrative…

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Job Type
Permanent 
Applications
Less than 10
 
Job Title
Salary/Rate
£14000 - £15000/annum + incentives + excellent benefits 
Location
Sussex
Posted
08/02/2016 (13:44) 
Agency
Job Type
Permanent 
Description

You will be responsible for handling telephone enquiries and administering guest bedroom bookings from enquiry to confirmation, across the three hotels in the group. The ideal candidate will have a friendly warm personality, be enthusiastic about our beautiful hotels and keen to help guests with planning their stay and choosing the best options for them to ensure total satisfaction.

Main Duties:

• Enquiry handling on the telephone
• Giving information on bedroom availability and rate structure across our three hotels
• Inputting reservations for bedroom, restaurant and lounge bookings
• Liaising with the Group Spa Reservations/Spa Reception…

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Job Type
Permanent 
Applications
More than 10
 
Job Title
Salary/Rate
£25000/annum 
Location
London
Posted
10/02/2016 (09:37) 
Agency
Job Type
Permanent 
Description

The purpose of the role is to manage room reservations for the hotel, liaise between Sales & Marketing and Front Office and liaise with external stakeholders.

Duties include:-

To ensure that room reservations are being recorded accurately in the internal system from all external sources, including the website and various other portals
To ensure that availability is constantly under review to maximise occupancy and achieved average room rate
To amend availability and rates according to the current market trends
To ensure that the decisions on availability and rate are communicated to all sources of booking simultaneously and accurately…

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Job Type
Permanent 
Applications
 
Salary/Rate
£7.22/hour plus Com,  
Location
Barnoldswick, Yorkshire
Posted
Just Added!
Agency
Job Type
Temporary 
Description

ROLE PURPOSE
To convert incoming calls in to confirmed bookings (with appropriate add-ons) and achieve pre set targets, whilst ensuring all new and existing customers receive an informative, courteous and quality standard of customer service.

KEY TASKS/RESPONSIBILITIES/ACCOUNTABILITIES
a) Sales and call handling performance
- Consistent implementation of company sales call structure
- Achieve pre-set weekly sales and insurance targets and quality scores
- Knowledge and use of company procedures, systems and promotions
- Priorities incoming calls and pass relevant calls on to other department
b) Training & Development
- To be coached to…

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Salary/Rate
£19000/annum Overtime available 
Location
Elstree, Hertfordshire
Posted
26/01/2016 (17:47) 
Agency
Job Type
Permanent 
Description

ARE YOU AN EXPERIENCED RESERVATIONS CONSULTANT LOOKING FOR A NEW CHALLENGE?

This local, well established holiday company are looking for people like you!
Working as part of a team you will be selling and handling all reservations and enquiries, communicating with all levels of staff

You will need bags of energy, a proactive and confident phone manner, ability to multi task with a professional and friendly attitude

The role is based on a 37.5 hour week with overtime including two evenings and some Saturdays

Starting salary is £19,000 NEG

This would suit someone who has travel experience and is able to start ASAP

Good luck with your application…

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Job Type
Permanent 
Applications
Less than 10
 
Job Title
Location
St Columb Major
Posted
04/02/2016 (17:01) 
Agency
Job Type
Permanent 
Description

Reservations Agent
£8ph.

Who we are
 
Retallack is a five star luxury resort and spa in Cornwall, Set in 100 acres of peaceful lakes and Cornish countryside the resort has plenty going on and offers much more than your average holiday home. From indulging in dinner, to relaxing in the spa, working up a glow in the health club, having fun on the FlowRider or splashing around at Retallack Wake Park, we have it all going on.
 
The Position
 
We are looking currently looking for a Reservations Agent to join our team. Our focus is to provide a welcoming and informative service to all potential guests who are enquiring about our resort…

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Job Type
Permanent 
Applications
Less than 10
 
Salary/Rate
£19000 - £22000/annum £19k-£22k+comm+benefits 
Location
Hertfordshire
Posted
18/01/2016 (10:44) 
Agency
Job Type
Permanent 
Description

Our client is a well-established, dynamic and leading tour operator that offer adventure holidays throughout Europe, Asia, Africa, Caribbean, America, and the Middle East. Due to success and expansion, they are now seeking an experienced travel consultant to join their friendly team. This exciting role entails a wide range of tasks in which no day will be the same, this includes:

• This Travel Consultant position involves the selling and handling of reservations and enquiries for various holiday types throughout the world.
• Booking flights, tours, adventure trips, spa holidays, tailormade travel, cultural tours, walking trips, car hire, excursions…

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Location
Burton Upon Trent
Posted
09/02/2016 (08:55) 
Agency
Job Type
Contract, Permanent 
Description

Our well established client based in Burton is looking for reservation administrators to work on part-time basis.

Hours: Saturdays & Sundays - 10:00am - 4:00pm
(They can also offer 2 additional evening shifts 3-7pm in the week also)

Salary: £7.50 p/h

You must be able to start immediately and have good attention to detail, with well-developed communication skills and a strong commitment to great customer service. Customer service/administration experience is preferable.

Duties Include:

- Handling incoming calls from clients in a timely and professional manner.
- Providing information about tours and destination.
- Entering bookings…

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Job Title
Salary/Rate
£18000/annum plus Sales Commission 
Location
Central London
Posted
01/02/2016 (16:37) 
Company
Job Type
Permanent 
Description

Reservations Agent - Hotel Café Royal

Location: Central London
Salary: Competive Base Starting at £18000 + Sales Commission
Closes: 28 Feb 2016
Job Type: Full Time

Offering exceptional hospitality since 1865, Hotel Café Royal is an iconic London landmark, showcasing a magnificent blend of elegant heritage with chic contemporary edge. This 5 star luxury hotel is a member of the ‘Leading Hotels of the World’ featuring 160 exquisite guestrooms, including 49 suites and 6 signature suites, as well a unique selection of bars, restaurants, event spaces, private members club and the Akasha Holistic Wellbeing Centre. Prominently gracing it’s presence…

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Job Type
Permanent 
Applications
More than 10
 
Salary/Rate
£25000/annum + benefits 
Location
Chichester
Posted
05/02/2016 (13:34) 
Agency
Job Type
Permanent 
Description

We have an excellent opportunity for a Full-Time Reservations Manager to join our client’s stylish family-owned restaurant in the centre of Chichester, West Sussex.

The Role
The owners are passionate about hospitality and great service and want to make their restaurant ‘The Best Restaurant in the Area’. That service begins with the customer’s first contact, so the booking experience must be a very positive one - friendly, professional and efficient.

The owners recognise that an expertly managed diary is essential for customer satisfaction and business success, so they regard this as a senior and extremely important role.

The main responsibilities…

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Job Type
Permanent 
Applications
Less than 10
 
Job Title
Salary/Rate
£15000/annum 
Location
Glasgow
Posted
02/02/2016 (15:18) 
Agency
Job Type
Temporary 
Description

Pertemps Sales & Marketing Division is currently looking for a full-time Sales Agent to join a prestigious client based in Glasgow City centre.

This is a contract position for two weeks to cover a busy period within the business, however this will be reviewed.

You will be responsible for taking Inbound calls, speaking to clients and promoting services and discounts. Your main objective is to close the sale and you must be able to prove your previous track record within a targeted environment.

There will be some outbound calling required to chase leads and generate new business. This role would suit a self starter, self motivated, target…

More
Job Type
Temporary 
Applications
More than 10
 

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Salary/Rate
£8.50 - £11.50/hour 
Location
Reading
Posted
29/01/2016 (11:14) 
Agency
Job Type
Contract 
Description

The successful candidate will have:
- Good organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident and effective telephone manner
- High level of IT skills
- Professional grooming standards and mannerisms
- Demonstrated previous experience working in the Conference & Events function, a plus

The FRCE Recruitment Group is committed to equality and value diversity. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We are committed to…

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Location
Leeds
Posted
Just Added!
Agency
Job Type
Permanent 
Description

Reservations Office Manager - Leeds Based

** It is essential that you have a reservations back ground, with at least 1 years experience.

I am currently recruiting for an experienced Reservations Office Manager, to work within a busy office.

Main Duties:
* To adhere to all company and statutory health & safety requirements.
* Working with the Revenue Manager, compile and instigate rate and selling strategies across the estate including.
1. Availability
2. LOS Restrictions
3. Enquiry Summary & Conversion Analysis
4. Over Booking Policy
5. Competitor Analysis
6. Event Pricing
* Daily revenue briefing with the reservations team.
* Maximisation…

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Salary/Rate
£15600/annum 
Location
Cheltenham, Gloucestershire
Posted
02/02/2016 (17:02) 
Agency
Job Type
Permanent 
Description

We are offering the opportunity to work with one of our great clients, a lakeside Georgian Manor House near the beautiful Cotswolds. They are currently seeking two Reservations Sales Agents to join their established team to help keep on top of reservations and the hotel database. The chosen candidate must have an eye for details and good customer service skills.

Responsibilities:
· Processing reservations by mail, telephone, email or central reservation systems referral, as well as sales office, hotel departments and outside agents.
· Maintain a good knowledge of the establishment, room availability, location and rates.
· Creating and maintaining…

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Job Type
Permanent 
Applications
Less than 10
 
Salary/Rate
£22000/annum 
Location
Oxfordshire
Posted
27/01/2016 (10:01) 
Agency
Job Type
Permanent 
Description

RESERVATIONS AND REVENUE MANAGER OXFORD £22,000

Platinum Recruitment's Front of House Division is currently recruiting for a beautiful three star hotel located near Oxford, we have a fantastic and exciting opportunity for an experienced Reservations and Revenue Manager to join a fantastic team.

Situated within a quaint market town in the heart of Oxfordshire with its wide range of activities and places to see and enjoy.

Role:

Our client is looking for a Revenue and Reservations Manager on a full-time permanent basis. The successful candidate will need previous reservations and revenue management experience and have had some exposure to meeting…

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Job Type
Permanent 
Applications
Less than 10
 
Location
Verwood
Posted
18/01/2016 (10:16) 
Agency
Job Type
Permanent 
Description

Job Title: Outbound Reservations Advisor
Location: Verwood, Dorset
Salary: Negotiable

A well organised, hardworking and proactive Outbound Reservations Advisor is required to join the team of a national growing company based in Verwood. Applicants should have professional communication skills, a confident telephone manner, high level of attention to detail and excellent knowledge of MS Office.

Job Purpose

To be the primary point of contact for designated customer, either directly or indirectly, delivering a high quality and effective service by ensuring processes are followed resulting in the smooth delivery of vehicles ensuring all client…

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Salary/Rate
£15500 - £17500/annum 
Location
Verwood
Posted
18/01/2016 (09:24) 
Agency
Job Type
Permanent 
Description

Job Title: Specialist Reservations Advisor
Location: Verwood, Dorset
Salary: £15,500 - £17,500

A well organised, friendly and approachable Specialist Reservations Advisor is required to join the team of a national growing company based in Verwood. Applicants should have strong customer service experience, preferably within a call centre environment, along with a good understanding of MS Office and exceptional communication skills. Experience in the Insurance Industry would be ideal.

Job purpose:

To be the primary point of contact for designated customer, either directly or indirectly, delivering a high quality and effective service by ensuring…

More
Job Type
Permanent 
Applications
Less than 10
 
Salary/Rate
£18000/annum based on experience OTE £21000 
Location
Swindon
Posted
09/02/2016 (17:35) 
Agency
Job Type
Permanent 
Description

A new and exciting prospect has arisen with our client a growing travel company, they are looking for a Senior Travel Consultant.

As a Senior Travel Consultant you will undertake an array of tasks and responsibilities including:

Taking customers trip details, accurately pricing and delivering a prompt quote via phone and email.

Using your personal travel experience to assist the customer in product selection

Up sell of other products that complement the customer's trip during the lifecycle of the reservation - all products commissionable

Building relationships with customers to aid repeat bookings
Making reservations on various internal…

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Job Type
Permanent 
Applications
 
Salary/Rate
£16000/annum + Bonus 
Location
Suffolk
Posted
Just Added!
Agency
Job Type
Permanent 
Description

A fantastic opportunity to be part of a leading Suffolk hospitality group, as part of their newly formed reservations team.

Key Duties
•To handle all reservations effectively and efficiently
•To manage customer enquiries and provide excellent customer service
•To maintain accurate records in the reservations system
•To develop an in depth understanding of the product

Key Skills and experience
•Excellent interpersonal and sales skills
•Excellent understanding and commitment to customer service
•Good analytical and numerical skills
•Excellent listening skills

Salary: £16,000pa plus bonus

20 days holiday

For more details please contact Sue…

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Salary/Rate
£16000/annum 
Location
Aldeburgh
Posted
08/02/2016 (12:45) 
Agency
Job Type
Permanent 
Description

Reservations Sales Executive
Aldeburgh
£16,000 + Commission

We are currently representing one of our clients based in Aldeburgh who are seeking a new member to their Sales Team within the Reservations department. This is a great opportunity to join a new and developing team and become a part of a great group of Hotels.

The ideal person for this role will have previous experience working within a hotel ideally within the bookings/reservations/reception team. You will need to have sales experience preferably over the phone and be a good communicator. You will be working to targets with a generous commission structure and need to be motivated…

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Salary/Rate
£22000 - £26000/annum 
Location
Fife
Posted
20/01/2016 (16:08) 
Agency
Job Type
Permanent 
Description

Are you an experienced senior event coordinator looking to take the next step in your career?

Are you looking to work for a leading hotel and spa?

If the answer is yes! We may have the role for you.

Our client, a leading resort and spa in Fife, are currently seeking an Events and Reservations Manager to join their team on a permanent contract.
The ideal candidate will be -
*Available to work shifts (including weekends)
*Experienced in an events and sales roles in a supervisory capacity
*Efficient in handling advance reservations for all available hotel space, including events and bedrooms.
*Professionally presented with excellent verbal…

More
Job Type
Permanent 
Applications
More than 10
 
Salary/Rate
£18000/annum + Bonus 
Location
Suffolk
Posted
Just Added!
Agency
Job Type
Permanent 
Description


A fantastic opportunity to be part of a leading Suffolk hospitality group, as part of their newly formed reservations team.

Key Duties
To ensure all reservations are serviced effectively
To manage customer enquiries
To monitor call quality and propose improvements
To promote a robust sales and service culture
To manage the team of sales agents including rotas, shifts, training, performance management

Key Skills and experience
Excellent interpersonal and sales skills
Excellent understanding and commitment to customer service
Good analytical an numerical skills
Proven management skills

Salary: £18,000pa plus bonus
20 days holiday…

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Salary/Rate
£19000 - £23000/annum 
Location
London
Posted
08/02/2016 (14:01) 
Agency
Job Type
Permanent 
Description

JOB ROLE: Reservations Assistant
JOB TYPE: Permanent
COMPANY TYPE: Luxury Boutique Hotel
HOURS: 48 hours per week and may include weekends
SALARY: £19,000 - £23,000
LOCATION: Kings Cross
CULTURE: Friendly, professional and customer focused
BENEFITS: 28 days holiday, Staff meals, Childcare vouchers
WOW FACTOR: Opportunity to work for a stylish boutique hotel in the heart of Kings Cross

Key Duties:

Answer telephone inquiries from a variety of guests and potential guests seeking to reserve rooms at the hotel - receiving calls, ascertaining the caller's needs and provide appropriate responses
Work with callers to address their questions…

More
Job Type
Permanent 
Applications
More than 10
 
Salary/Rate
£18000/annum Commission 
Location
Aldeburgh
Posted
08/02/2016 (15:36) 
Agency
Job Type
Permanent 
Description

Reservation Sales Team Leader
Aldeburgh
£18,000 + Commission

We are currently seeking an experience sales Team Leader to join our client based in Aldeburgh. This role is within a successful and well known Hotel Group, you would therefore need experience working within a Hotel environment.

The role will include motivating and supporting the team, disciplinary actions/meetings, holding 121 meetings, training and new techniques. You will be responsible for setting and ensuring KPIs and targets are understood and met by team members.

If you have experience managing a team and working within the hospitality environment and feel you match…

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