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Dating back to 1865, The Chester Grosvenor is owned by and named after the family of The Duke of Westminster. Located in the heart of the historic city of Chester, The Chester Grosvenor is one of the finest Hotels in the north-west of England and one of a handful of Hotels outside London to be awarded five AA Red Stars. An outstanding Michelin-starred restaurant, a vibrant Parisian-style bistro, an ultra-chic spa and modern, bespoke meeting rooms, it is the ideal city sanctuary.
An opportunity has arisen at The Chester Grosvenor to become our
We have a fantastic opportunity to join our Reservations Department…
£15000 - £17000/annum
SALARY: £15,000 - £17,000 + Bonus
JOB TITLE: Trainee Customer Service Advisor – Waste Management & Recycling
REGION: High Wycombe
Red Kite Waste are working with a leading waste management company, who provide a renowned service covering all waste streams. The Customer Services role has come about through the expansion of the company and the progression of personnel. Our client offer exciting…
RESERVATIONS MANAGER - CENTRAL LONDON - 4* HOTEL - £25000
Platinum Recruitment's Front of House Division is currently representing a 4* hotel in central London and we have a fantastic opportunity for a Reservations Manager to join their team.
4* hotel in central London, amazing access to all London attractions.
As the Reservations Manager you will be responsible for the smooth running of the reservations department ensuring every call is maximized and there is accuracy with every reservation taken. Reservations Manager must lead and develop the team whilst maintaining the highest customer service standards at all times…
Salary – TBC
This is an exciting role with one the regions newest hotels. My client is looking to recruit an experienced Reservations Manager with a sparkling personality and a can do attitude. The role will be to lead and develop the reservations team, manage the effective operation of the reservations department and deliver exceptional customer service. The successful candidate will maximise revenues through effective management of all rooms inventory, systems and resources.
The ideal candidate will:
Have previous reservations experience
Strong guest relation and sales experience…
£18,000 per annum (pro-rata)
28 hours per week, Mon -Thurs 9am-3pm Fri 9am-1pm
Leicester's leading conference and events venue. Guests are able to benefit from a wide range of different conference spaces, perfect from 2 to 160 delegates, fine dining in the on site Restaurant and a restful and relaxing stay in their 123 bedroom Hotel.
Located just minutes from Leicester's vibrant City Centre, the centre is a haven of tranquillity, surrounded by established trees, landscaped gardens and quiet residential streets.
To be responsible for maximising revenue and occupancy…
RESERVATIONS MANAGER - LARGE CORPORATE PROPERTY - £25,000
My client is a large corporate property in Central London who is recruiting for a Reservations Manager.
You will support the Revenue Manager in yield management through adherence to selling strategies and yield management techniques as directed.
Be responsible for handling all telephone calls, email, fax and letter enquiries/bookings to the required standard.
Be responsible for developing and maintaining the Hotel's relationship with GDS Provider.
Be responsible for maintaining and developing knowledge of our competitors to make sure the hotel upholds its competitive edge…
My busy client, hotel based in West Sussex is currently looking for Reservation Manager to join their team.
You will be reporting to a General Manager and will be responsible for day to day management of the Reservations and Conference department in order to maximise Room Occupancy and Revenue in line with company procedures. You will be dealing with completing reservations, supporting development and delivering effective pricing to all market segments, recommend appropriate action within Sales and Revenue, making sure all telephone calls are responded to in accordance with Company standards and many more.
Sussex Recruitment are seeking a Reservations Coordinator for this prestigious four star hotel to make the difference between a reservation being won or lost!
You will be managing telephone/internet enquiries for room reservations and also directing bookings for the extensive faculties available.
You will need to have a commercial edge to your customer service in order to understand and negotiate rate strategies and be quick to spot opportunities to up sell.
A keen eye for detail you will be able to record bookings accurately and provide a personal service by noting any customer requirements to optimise their experience…
Reservations Account Executive
We are a vibrant and dynamic company seeking a Reservations Account Executive with experience within the Travel and Tourism Industry. The successful candidate will possess strong organisational skills and have a keen eye for detail along with the determination to produce results in a pressurised work environment. An outgoing personality coupled with a good sense of humour will see you fitting into a team of experienced professionals.
•Pro-actively develop and maintain a sufficient knowledge of our product ranges
•Processing of group and FIT reservations
•Handling customers and suppliers…
My Client is looking for Reservation Agents to join their expanding team in High Wycombe. Candidates must have excellent Customer service and communication skills. You need to have the ability to enter data proficiently into a variety of systems.
The key purpose of the role is to provide all National Account customers (non-Implant customers with a dedicated vehicle hire reservation service. 4 x week rota have introduced 1 week of early 6.30am - 1.30 / 1 week of lates 2.30-1.30 / 2.30 -10 /8.30 - 5.30
22 days - plus bank holiday
A fantastic opportunity has arisen to work for a leading tour operator in London. Our client is seeking an experience Travel Consultant, to be responsible for pre travel queries and making amendments to existing bookings over the phone.
*Answering telephone calls, emails and faxes.
*Being aware of the Company's brochures and all products on offer for sale to the public.
*Dealing with general enquiries from direct customers and travel agents.
*Amending, changing and cancelling holidays using a computer and in-house computerised reservation system.
*Taking payment for changes and amendments over the telephone and entering…
A leading business based in Crowthorne is looking to recruit a Reservations Executive to join their team.
A fast paced environment within a rapidly growing organisation. The Reservations Team are a vital component to the successful delivery of service to the client base; The Rental Operations department is a close and vibrant team who often have to work under pressure to ensure that the service is delivered over and above our customer’s expectations. The team supports all of the business where rental is required and the Rental Department which includes Major Accounts Team, Allocations and Damage, Customer Service…
We are currently looking for a Groups Reservation Co-Ordinator for this company based in Telford.
You will have worked within a hotel environment before and worked on reception with a Opera system. You will be IT literate, have excellent customer service and organisational skills.
You will pride yourself on ensuring all guests are dealt with effectively and efficiently, whilst always remaining friendly and professional at all time.
If you are interested in this position, please click apply or contact Leah
Hours: Monday to Friday 9am - 5pm. Working 2 Saturdays - 4th July and 11th July 9am - 2pm with a day off in the week to compensate.
Location: Burton Upon Trent
This role requires you to provide excellent customer service to inbound phone enquiries.
Answering phone enquires and email enquiries effectively and efficiently
Amending bookings if people need to change times
Ability to work unsupervised
Responsible for maintaining accurate records of all paper transactions
Effective communications and customer service skills
Self-motivation and a strong work ethic
Great people skills and a…
An opportunity has arisen for a Reservations Stock Procurement and Inventory Executive to join our growing team here at Computers Unlimited. We are Europe’s No1 distributor for everything Apple, the Digital Home and Creative Professionals, handling leading brands including MakerBot, B&O Play, Parrot, Adobe, Philips, Wacom and many more.
Our new team member will be responsible for stock allocation across all of our territories - monitoring stock levels and escalating potential issues, reviewing forecasts to ensure no overstocking, liaising with internal customers to receive information regarding allocation, reservations and customer held…
GROUPS RESERVATIONS CO-ORDINATOR - SHROPSHIRE - 3* CORPORATE HOTEL - £15500 - £16000
Platinum Recruitment's Front of House Division is currently representing a 3* corporate hotel in Shropshire and we have a fantastic opportunity for a groups reservations co-ordinator to join their team.
Business hotel perfect for conference and events.
To control all group reservations, maintaining room rate contracts for clients and ensuring correct completion of paperwork to ensure they are legally binding. To produce function sheets for all arriving groups to the hotels and ensure these are communicated to all relevant departments…
JUICE are actively recruiting for experienced Reservations Consultants to join an expanding company, based in Newbury town centre.
The role involves assisting the Reservations & Revenue Manager at all stages of the enquiry and booking process, from initial enquiry stage right through to the guests` arrival, ensuring that all enquiry, booking and guest information is properly, efficiently and accurately communicated to our clients and all members of the team.
Key Tasks include:
- Enquiry handling plus rate negotiations in line with the rate strategy and rate table, set by the Reservations & Revenue Manager…
RESERVATIONS OFFICE MANAGER - MATERNITY COVER CONTRACT - £20000 - £22000
Platinum Recruitment's Front of House Division is currently representing a 3* hotel in South Essex and we have a fantastic opportunity for a Reservations Office Manager to join their team to assist with Maternity cover.
High end 3* hotel with around 100 rooms, perfect location to get into London City centre.
Manage the reservations & M&E team members and executes training plans, coaches and mentors employees. Actively works on improving conversion of booking enquiries, for both M&E & Room Reservations by monitoring productivity within the office…
Sales & Reservations Consultant
£15,000 - £17,000 + Benefits
Full Time - Permanent
Dynamite Recruitment is currently recruiting for an award winning business in Portsmouth that are looking for a Sales and Reservations Consultant to join their team.
Handling incoming calls from customers who are enquiring about a specific holiday destination or package deal
Taking incoming calls from customers who have been on to the website and wish to discuss a service or deal in more detail
Taking customers payments over the phone and handling sensitive information
Liaising with business representatives in specific holiday destinations…
Juice Hospitality are actively recruiting for a Reservations and Revenue Manager to join an expanding accommodation provider with high number of specialised luxury venues.
This role will take overall responsibility for a thriving reservations and revenue management departments, ensuring the best possible revenue is achieved by closely managing incoming enquiries, applying strategic rates, monitoring occupancy levels and responding to periods of high and low demand. You will be managing a team of 6-10 people and take responsibility for the operational smooth running of the reservations department, training and developing the team to meet…
Sales and Reservations Agent – Opportunities to work with Award-winning Company
As a growing Company, The Lucky Onion are now searching for talented Sales and Reservations Agents to join our friendly and highly regarded staff team.
Our ideal candidates will have outstanding interpersonal skills and a passion for delivering exceptional guest service. You will thrive in a fast-paced and dynamic environment whilst retaining a sense of calm under pressure. With a natural ability to build rapport and an excellent telephone manner, you will be confident taking reservations, liaising with departments and dealing with guest queries.
Cargo Operations & Reservations Co-ordinator
You will provide cost effective service solutions to clients, ensuring profitable returns to the company. Responsible for the timely responses to clients, accurate bookings with service providers, and interaction with internal departments
Responsibilities & Accountabilities
-Working within a team, as well as under own initiative, ensure that Operations & Reservations Team and individual pre-defined targets are achieved, processes are followed and high quality standards maintained.
-Ensure that relevant and competitive rates are provided to clients in a timely and accurate manner…
Visit The 5 * hotel, Hertfordshires spectacular 5 star hotel resort, for a real breath of fresh air. Central London quality - and benefits - without the hassle.
From a vibrant hotel with 227 guest rooms and suites to a totally unique venue for meetings, weddings (and championship golf), we offer a contemporary reinterpretation of a country estate. To continue exceeding our guests expectations, we need to rely on, and develop, every member of the team.
As a Reservations Agent you will draw on all your Hospitality know-how and organisational/administrative skills to keep this ultra-professional operation running smoothly. You will need…
Position: Reservations Agent
Job Type: Permanent
Salary: £16,000 pa basic plus company bonus scheme
Revive Recruitment are supporting an expanding travel company in Chester with the recruitment of a Reservations Consultant
To effectively price and book flights for travel organisations either via the telephone, email or internet. To provide excellent service levels to external and internal customers, thus helping to drive sales, hit budgets and deliver profits for the business.
• Understanding agents/operators flight needs and advising appropriate solutions.
Our client a leading travel company are looking to recruit a hardworking, enthusiastic and reliable Reservations/Admin Coordinator to join their expanding operations team. You will be responsible for the arranging of accommodation reservations for the UK & Europe. Duties will include:
Liaise with hotel suppliers and Agents to request, amend, and confirm hotel bookings on behalf of our customers
Ensure all accommodation requests from customers are sourced within agreed timeframes and service levels
Monitor, and promote the use of contracted rates and allocations providing feedback as and when required
Maintain up to date knowledge…
Fantastic opportunity to work for an instantly recognisable, national retail business in the heart of Birmingham. They are looking for bright, switched on and personable individuals to support their Reservations Team for 4 – 5 months.
You will be the first point of contact for customers: dealing with enquires, taking bookings, administering cancellations and working with the operations teams in the lodges. You will work within a very friendly, close knit team who will make you feel welcome the moment you join. They are extremely hard working and very focused, but they also understand the importance of balance and have regular team lunches…