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Hours- Monday to Friday 9am till 17.30pm
Excellent benefits scheme
This is an exciting opportunity to work in a well established hotel in Coventry, you will be working as a reservations agent, you will have excellent customer service skills, dealing with customer enquiries, supporting reception,carrying out administrative tasks,dealing with the everyday reservations stages, taking opportunities to upsell any features.
Previous experience within a reservations position would be an advantage
This role is to start as soon as possible, please contact kayley on 02476256641 for more information or send…
Across the UK we employ 1,400 people with over 30 different nationalities and we're currently looking for a Customer Service Representative based at our Southampton Airport branch.
What is this…
We are recruiting for a large organisation who are looking to for a Reservations Executive to join them.
To ensure accurate processing of all reservations received through call centre.
To adhere to all reservation policies as stated in the terms and conditions.
To inform customers of all relevant procedures for each booking, including key and airport procedures.
To liaise with other operational areas of the business.
A fast paced environment within a rapidly growing organisation. The Reservations Team are a vital component to the successful delivery of our service to our client base; The Rental Operations department…
Our client, one of Europe’s leading hotel, golf & spa resorts is currently seeking a Reservations coordinator to join their team based in St. Andrews. As the Reservations Coordinator you will be responsible for contributing to the growth and profitability of the resort by providing a quality service to the guests and efficient handling of both transient and group travel accommodations. This position offers a salary of £13.5 - 14k per annum plus an excellent benefits package.
Reservations Coordinator - Person Specifications
•Previous experience in a similar position or as a receptionist would be considered advantageous but not essential as full…
Experienced Reservation Agent required for Unique, Prestigious Coventry Hotel.
The main responsibilities of the role are to supporting reservations and Sales team to achieve revenue goals, provide a high calibre service to the customer to ensure a memorable stay from booking to departure, support all area's and teams to ensure standards are maintained and assist guests in a courteous and friendly manner at all times.
Taking ownership of all reservation requests, ensure relevant information and paperwork is completed and given to other departments, convey information regarding offers and forthcoming events, confirm all bookings and special…
Would you like to join one of the most prestigious, independent car rental companies in the UK?
How about joining an organisation who offer luxury and specialist vehicles, including well-known brands such as, Bentley, Mercedes Benz, Jaguar, Maserati and Land Rover?
We are expanding our organisation and there are real opportunities to progress your career.
Due to our growth, the business are looking to recruit Reservation Agents at our busy Head Office in Leeds, who are passionate about delivering the highest levels of customer service.
Reporting directly to the Central Reservations Manager, you will be dealing with inbound calls and emails…
Job title: Reservation Agent (Maternity Cover)
Location: Central London
About the hotel:
Nestled in the heart of historic St. James, DUKES LONDON is a sophisticated, luxury hotel where you will arrive as a guest and leave as a friend.
Ever since King Henry 8th built his palace here in the 16th Century, St. James has been the exclusive retreat of writers, musicians, politicians and royalty. Awarded “AA London Hotel of the Year” and "England’s Leading Classic Hotel” at the World Travel Awards, it’s our privilege to be a part of this long tradition and to invite guests from around the world to experience the best of London with us.
You will be responsible for handling telephone enquiries and administering guest bedroom bookings from enquiry to confirmation, across the three hotels in the group. The ideal candidate will have a friendly warm personality, be enthusiastic about our beautiful hotels and keen to help guests with planning their stay and choosing the best options for them to ensure total satisfaction.
• Enquiry handling on the telephone
• Giving information on bedroom availability and rate structure across our three hotels
• Inputting reservations for bedroom, restaurant and lounge bookings
• Liaising with the Group Spa Reservations/Spa Reception…
Are you a personable, highly motivated and organised Customer Service superstar? If so then this could be the role for you.
What Are We Looking For?
We are currently looking for Inbound Reservations Advisor for our client based in Verwood.
The Company was founded in 1997 and now aims to be the leading customer centric service provider to the insurance, fleet & rental markets, and also dedicated claims management support.
About the role:
To be the primary point of contact for designated customer, either directly or indirectly, delivering a high quality and effective service by ensuring processes…
Hours: Mon - Fri 09:00 - 5:30
Location: London (City)
This company is a Hotel Wholesaler and due to expansion they are looking for Reservations Agents with FIT Reservations experience.
Completing hotel accommodation bookings for individual clients and small groups by telephone and email.
Communicate with the hotels in a professional, clear and effective manner and provide the worldwide sales team with up-to-date booking information.
Negotiate prices and conditions with some hotels as well as resolving booking issues and complaints directly with hotels and negotiate compensation or refunds as and when required…
An exciting opportunity has arisen for a Reservations and Administrator with one of our clients based in the city centre of Aberdeen. This position would give the successful candidate a faced paced working environment and variety in their new role.
We are looking for candidates who have 1 years experience within a reservations department of a hotel/serviced apartment operator. A driving license is essential for this role as the position will involve driving to and from the different locations in Aberdeen.
Experience of cold calling to generate sales for the business would be advantageous.
The hours of work are 9.00-5.30pm Monday to Friday…
A recognised travel company specialising in holiday lets in the UK and Ireland. A family run business in central Chester targeted on the customer experience offered to holiday makers and owners. Ideal candidates will have customer service and sales experience.
Opening hours are Monday to Sunday from 9am to 10pm, so you must be able to work some evenings and weekend shifts.
The company wish for successful candidates to begin in their roles on 23rd November, candidates must be able to attend three weeks of full time training Monday to Friday 9am to 4.30pm before starting on your part time shifts.
Team of 6
Your responsibilities will include:
·To be responsible for the overall Reservations Sales function whilst maximising room revenue and room occupancy.
·To manage the hotel’s rooms business through historical, current, and forecast information in order to maximise occupancy, revenue and yield in line with the company procedures.
·To encourage and develop the team, to ensure that all legal and company standards are being met.
·To maintain a good relationship with existing customers and LCR’s through regular contact and follow up calls.
·To achieve a consistently high standard…
Location: Leeds City Centre
Sector: Professional Services
Pay Rate: £20,000-£22,000
The role of the Business Services Operator is to record and enter information on Datacraft Hospitality Suite and the Support works System based on the calls received and email requests. Liaising with the relevant Facilities departments, Clients and members of the team to provide the highest levels of client care and service to all visitors, clients, employees, partners and directors in line with agreed service level agreements and laid down procedures. The role will also encompass operating the switchboard providing an efficient and professional greeting…
Our client, one of Europe’s leading hotel, golf & spa resorts is currently seeking a Reservations & Events Manager to join the team in St. Andrews, Fife. As the Reservations & Events Manager you will be responsible for contributing to the growth and profitability of the Resort by proving quality service to the guests with efficient handling of both residential and non-residential conference & events reservations. This position offers a salary of 25k DOE, plus an excellent benefits package.
The successful Reservations & Events Manager you will aid the Revenue Manager in the coaching of staff to maintain high levels of guest service, assist…
An exciting opportunity has arisen to join the management team as the Reservations & Sales Manager.
The objective is to facilitate smooth-running Reservations and Sales team, whilst ensuring staff work together as a team in providing outstanding customer service in an operationally efficient manner.
As the team’s Manager you will have full accountability for their performance and be responsible for their training and development. Your duties and responsibilities will include (but not be limited to):
• Responsible for hotel reservations and allocating daily tasks to reservations staff
• Monitoring telephone manner and general performance…
Is this exciting Reservations of Events Manager (Hotel) opportunity for you?
- 5 AA Star Hotel Resort
- Leading Hotel
- Location - Scotland East Coast
- Salary Negotiable DOE
An exciting opportunity has arisen to join our clients Luxury Hotel in the position of Manager of Reservations of Events.
As Reservations of Events Manager the successful candidate will act as the essential link between the hotel and event reservation (conference and events as well as handle group bookings of 8 rooms or more and wholesale travel)
Leading the way to ensure the smooth running of his/her department, handling customer enquiries and complaints and assisting…
Our client, a car leasing company based in Crowthorne, are looking to recruit a Reservations Executive to join their growing, friendly team. This is a fantastic opportunity if you are passionate about Customer Service and love providing great service to customers. The starting salary would be £17,850, and you would benefit from free parking and other company perks such as discounted gym membership.
*Processing all reservations received either by telephone, facsimile, e-mail or support system
*To provide prompt confirmation of bookings in compliance with client specific service agreements
*To process any changes to reservations…
Reservations & Ticketing Agent. My client based just outside Marlow are looking for an Reservations & Ticketing Agent for a 1 year plus fixed term contract with a view to go permanent. I am looking for someone with substantial previous or present experience of operating an airline reservation system. The role will involve training and supporting customers on airline reservation and ticketing system in house and customers abroad – this vacancy does include travelling. Please send your CV ASAP and I will get back to you. …More
Reception and Reservations Manager
Priority Recruitment are recruiting for a strong Reception and Reservations Manager for one of the finest Country House Hotel and Spa’s in the Lake District.
As Reception and Reservations Manager you will have had previous experience in a similar role within a 4 or 5 Star hotel.
This 4 Star 2 Rosette Luxury property stands in acres of private woodland and deer park close to Keswick and was one of England’s original stately homes.
This is a Guest facing role, successful candidates will have excellent customers service skills and will have had experience using Hotel PMS Systems.
Reservations Team Leader required for our client in Poole.
As the Team Leader you will be responsible for supervising and monitoring the Reservations Consultants. This will include ensuring that the processes in the Reservations team run smoothly and that all team members are kept up-to-date on training. You will oversee all incoming and outgoing communication within your team. Also monitoring administrative tasks and ensuring that these are completed within the given time frames.
Previous reservations and customer service experience is essential.
Paying £8-8.25 per hour.
The hours for this vacancy will work on a rotational shift pattern…
RELIEF RESERVATIONS AGENT - TEMPORARY ASSIGNMENT - CENTRAL LONDON - IMMEDIATE START!!
I am looking for experienced Reservations Agents to join our team of professional hospitality temporary workers.
You will have experience with Opera and a good knowledge of all aspects of Reservations, including groups.
Roles are long term and may lead to further opportunities.
All positions advertised are for immediate start unless otherwise stated.
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented…
Working within a call centre setting and as part of a team. You must be able to provide a friendly service, whilst booking advanced services for non-emergency patient transport users.
Your role will involve:
Receiving and / or extracting all requisite information, by telephone, in writing or electronically for ambulance transport; accurately validate and process the information in accordance with service instructions.
Maintaining the PTS computer system database; adding, cancelling or updating patient booking information as appropriate.
To accurately process Extra Contractual Referral (ECR) requests, including obtaining payee…
Do you have previous travel sales experience within a retail travel or tour operator background? My client is a reputable travel company based in London who are looking for an enthusiastic Travel Consultant to join their team. You will be working in a sales environment with the opportunity to earn fantastic commission.
- Answering telephone calls in a confident and professional manner.
- Booking package holidays to Europe and beyond using an in house reservation system
- Being aware of the Company's brochures and all products on offer for sale to the public.
- Dealing with general and holiday booking enquiries…
Job Role: Turkish speaking Reservations Clerk
Salary : £18,000
Office Hours: 09:00 - 17:30 / Monday - Friday
We are looking for a person who has very good administration skills, can organise themselves very well, is a real team player but who can also work on their own initiative, good with deadlines, good communication skills, negotiation experience is an advantage. The ideal candidate would be fluent / native in Turkish - Written and Oral.
The right candidate in this position could expect to further develop their career, into a full-time contracting role as we continue our expansion.
Great communication skills…
Reservations Advisors - Temporary
We are looking for another 2 Advisors to join our on-site Temporaries Team providing proactive advice and support to this clients customers. This is a 40 hour week which will be split 4 days of standard office hours between Monday and Friday totalling 32 hours and 8 hours on either a Saturday or Sunday. There is additional over time if you want to earn additional money.
This role is initially all about Customer service. You will be answering inbound calls from customers and potential customers (members of the public and businesses) who are looking to book rental vehicles. They will be enquiring about price…