Register CV

132,046 jobs from 10,254 companies

 
Get the latest Jobs by Email

Service Desk Analyst jobs

X

Get the latest Service Desk Analyst jobs with Jobs by Email

Displaying 1-25 of 237 Service Desk Analyst jobs matched

Jobs Per Page:

Order by:

Refine Job Search

The position you are looking for is no longer available, but here are some similar jobs that might interest you

Register CV
 
Salary/Rate
£10 - £14/hour 
Location
Manchester  
Posted
05/06/2015 (16:55) 
Agency
Job Type
Part Time 
Description

Service Desk Analyst - Manchester
�10-�14 per hour

A Service Desk Analyst is required to join part of a professional and commercially strong IT Service Desk team. The Service Desk Analyst will be responsible for providing support to their customers.

The Service Desk Analyst will be required to provide front line IT support to their customers via telephone, remote support applications and email. They will also be required to take responsibility of support incidents and tracking the process through to resolution.

The Service Desk Analyst will need technical skills as follows:
-Experience of Network and Server Monitoring
-Experience…

More
Job Type
Part Time 
Applications
More than 10  
 
Salary/Rate
£18000 - £21000/annum 
Location
Basingstoke  
Posted
16/06/2015 (14:39) 
Agency
Job Type
Permanent 
Description

SERVICE DESK ANALYST - BASINGSTOKE - £18-21k - 9 month Fixed term contract initially.

A FTSE 250 company are currently recruiting for a Help Desk/Service Desk analyst to provide end user clients with PC and Phone support based at their site in Basingstoke.

The Service Desk analyst will provide a first time fix where possible and troubleshoot problem areas (in person, by telephone or via email) in a timely and accurate manner and provide end user assistance where required.

The Help Desk/Service Desk analyst will be part of a busy team dealing with approximately 80 calls and 120 emails per day and record, log and track all incidents…

More
Salary/Rate
£16000 - £18000/annum corporate package 
Location
Cirencester  
Posted
24/06/2015 (08:56) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst

Our client is a leading marketing organisation and are looking for a Service Desk Analyst with excellent verbal and written communication skills to support a range of customer support calls. Their head office is in Cirencester and the role has the opportunity to develop your skills and experience.

Company Details

A leader in their field, the client is a household name and continues to grow. The Service Desk Analyst is a key IT support opportunity within the company and requires someone with a proven track record in working in either a customer service or IT support environment. This is an ideal opportunity to build…

More
Salary/Rate
£18000 - £20000/annum 
Location
Posted
24/06/2015 (17:26) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst - Leeds - £18,000 - £20,000

Introduction

An incredibly exciting opportunity has arisen for a Service Desk Analyst to join an established organisation based in Leeds.

Service Desk Analyst - Leeds - £18,000 - £20,000

As a service desk analyst you will work within the UK technology team and will be responsible for providing quality remote first line support to colleagues within an established but growing business.

The role of a service desk analyst will entail:

-Working on a rotational shift basis covering the core hours of 8:00am to 18:00pm
-Answering the support phone number and logging helpdesk calls
-Update un…

More
Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£18000 - £20000/annum 
Location
Luton  
Posted
26/06/2015 (17:41) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst job based near Luton. A large multinational services business require a Service Desk Analyst on a permanent basis. The role will support a number of high profile brands within the organisation covering a mix of 1st and 2nd Line issues.

As the Service Desk Analyst duties will include;
· Resolving queries from internal Customers.
· Ensuring that requests progress and are resolved in an appropriate manner.
· Escalate procedures to ensure that high priority issues are managed within the desired timeframe.
· Assist in the delivery of specific Service Desk projects
· Provide management information and make recommendations…

More
Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£25000 - £33000/annum Benefits 
Location
London  
Posted
12/06/2015 (12:43) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst - Law Firm
Location: London
Salary: Up to £33,000
Skills: Service Desk, Law Firm, 1st line, 2nd line, Windows, MS Office, Active Directory, BES, Blackberry, Active Directory, Mimecast, SCCM, Desktop, Document Management System, Expert, Interaction, CMS

A highly regarded International Law Firm requires an experienced IT Service Desk Analyst to work at their Central London offices. The Service Desk Analyst is required to provide proactive 1st and 2nd line support across the London office as well as other international locations. The Service Desk Analyst will act as the first point of contact for all IT queries, log…

More
Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£25000 - £27000/annum + Excellence Benefits Package 
Location
Posted
10/06/2015 (17:43) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst- Windows, Server, Microsoft Office 365, Citrix, WAN, LAN

My client is a multi award winning IT Services company based in Slough. They are currently looking to recruit an experienced Service Desk Analyst (Windows, Server, Microsoft Office 365, Citrix, WAN, LAN) to work on their highly technical and fast paced helpdesk team. The ideal Service Desk Analyst (Windows, Server, Microsoft Office 365, Citrix, WAN, LAN will have the following skills:

* Knowledge and experience of ITIL based Service Management / Helpdesk software (Service-Now would be ideal).
* Knowledge and experience of MS Server technologies
* Experience…

More
Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£23000 - £25000/annum + Excellence Benefits Package 
Location
Slough  
Posted
17/06/2015 (17:05) 
Agency
Job Type
Permanent 
Description

MIS Service Desk Analyst- Windows, Server, Microsoft Office 365, Citrix, WAN, LAN

My client is a multi award winning IT Services company based in Slough. They are currently looking to recruit an experienced Service Desk Analyst (Windows, Server, Microsoft Office 365, Citrix, WAN, LAN) to work on their highly technical and fast paced helpdesk team. The ideal Service Desk Analyst (Windows, Server, Microsoft Office 365, Citrix, WAN, LAN will have the following skills:

* Knowledge and experience of ITIL based Service Management / Helpdesk software (Service-Now would be ideal).
* Knowledge and experience of MS Server technologies…

More
Salary/Rate
£0 - £20000/annum 
Location
Southampton  
Posted
05/06/2015 (16:18) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst (level 2) - Southampton - up to £20,000

Introduction

An incredibly exciting opportunity has arisen for a service desk analyst to join an established but growing team in an exciting managed service provider.

Introduction

Service Desk Analyst - Southampton - up to £20,000

As a service desk analyst you will be responsible for the end to end management of incidents and service requests reported by the customer, achieving first time fix where possible.

This role is on a shift pattern basis and therefore you will receive a 15% uplift of your basic annual salary. Please do contact us directly for shift pattern times…

More
Salary/Rate
£24911 - £35169/annum 
Location
London  
Posted
09/06/2015 (10:16) 
Company
Job Type
Permanent 
Description

Peabody has an exciting opportunity and is looking for an Service Desk Analyst to join our team based in London. The successful applicant will join us on a full time and permanent basis and will receive £24,911- £35,169 per annum.

When you join Peabody, you join an extensive and growing business. One with 27,000 homes, 70,000 residents and a 150-year history. As a major housing association we have outstanding challenges for people with talent and motivation. But we also have a strong commitment to the ideals of our philanthropist founder: George Peabody. That means you’ll have every chance to achieve – while making a difference…

More
Salary/Rate
£0.00 - £23000/annum Benefits 
Location
Chichester  
Posted
23/06/2015 (14:39) 
Agency
Job Type
Permanent 
Description

IT Support Analyst - Full Time - Permanent - West Sussex- Up to £23k + Benefits

Are you a Support Desk/Service Desk Analyst / 1st Line Support / Helpdesk Analyst looking for a new opportunity with a clear progression path? Do you lack career development opportunity in your current role?

This is a fantastic opportunity for an IT Support Analyst that will provide first line technical support to internal staff. You will undertake analysis, diagnosis and resolution of staff problems, which may range from straightforward to more complicated technical issues. There is also a range of IT systems administration duties within this role…

More
Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£20000 - £22000/annum plus excellent benefits 
Location
Bournemouth, Dorset  
Posted
06/06/2015 (23:00) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst

Business Unit - Information Technology - Operations

Location - Bournemouth

Reporting to - Service Desk Team Leader

Our client is a global insurance business experiencing great success. They are currently looking for a Service Desk Analyst to provide user support and customer service on company-supported IT applications and platforms. Principle role is to troubleshoot problems and advise on the appropriate action, as well as monitoring assistance tickets raised and ensuring closure of issues in a timely fashion.

Core Responsibilities
•Respond to requests for technical assistance in person, via phone…

More

Get the latest Service Desk Analyst jobs with Jobs by Email

Salary/Rate
£12000 - £13000/annum Benefits 
Location
Ruddington  
Posted
04/06/2015 (09:28) 
Agency
Job Type
Permanent 
Description

Trainee Service Desk Analyst Job - Ruddington

Due to growth, Capita, FTSE 100 and leading Business Process Outsourcer, is NOW seeking more Trainee Service Desk Analyst to join their team in Ruddington, South of Nottingham.

Full on the job training will be provided so any customer service experience background is welcome. Seeking applicants who are interested in IT and that have good customer service skills that are happy and willling to learn new skills and want a career in IT.

Although this is an initial fixed term contract for 3 months there is high potential to go permanent afterwards depending on performance. Hours varies between 7am…

More
Salary/Rate
£20000 - £25000/annum benefits 
Location
Bournemouth  
Posted
02/06/2015 (10:11) 
Agency
Job Type
Permanent 
Description

Senior Service Desk Analyst - Helpdesk, IT Support, Windows, Hardware, Software, 1stline / 2ndline - Bournemouth - a senior member of the IT support team providing technical support a large mixed userbase helping to resolve faults and technical issues.

In this fast paced environment you will join a busy IT support team taking ownership of problems and providing excellent customer service to a userbase ranging from IT experts to complete novices. You will investigate problems thoroughly, talk through possible fixes and escalate more complex issues to the appropriate technical teams.

As a senior member of the team you will mentor and help…

More
Salary/Rate
£14.03 - £17.80/hour 
Location
Hackney, Greater London  
Posted
26/06/2015 (17:01) 
Agency
Job Type
Contract, Temporary 
Description

Main duties

Use initiative to provide prompt and effective response to users across the Council, through proactive and creative resolution of incidents and service requests in line with agreed SLAs and provision of direct professional advice and guidance on ICT matters.

Ensure processing and coordination of appropriate and timely responses to incidents and service requests, including channelling requests to appropriate functions for resolution, monitoring resolution activity, and keeping clients appraised of progress towards service restoration.

Provide and develop technical and process expertise covering all aspects of delivery…

More
Salary/Rate
£20000 - £22000/annum 
Location
Bournemouth, Dorset  
Posted
08/06/2015 (09:12) 
Agency
Job Type
Permanent 
Description

My client, founded in 1927 is one of the largest risk management and insurance broking companies in the world. With its corporate headquarters in Itasca, Illinois, US, it employs nearly 13,000 insurance professionals in 17 countries and has total assets in excess of $3.5 billion.

As a Service Desk Analyst you’ll provide user support and customer service on company-supported IT applications and platforms. The principle role is to troubleshoot problems and advise on the appropriate action, as well as monitoring assistance tickets raised and ensuring closure of issues in a timely fashion.

The following skills are essential…

More
Salary/Rate
£18000 - £20000/annum 
Location
Ipswich  
Posted
18/06/2015 (12:00) 
Agency
Job Type
Permanent 
Description

JOB: IT Service Desk Analyst - 1st Line, Active Directory, Windows Server, Exchange
LOCATION: Ipswich
COMMUTABLE FROM: Bury St Edmunds, Stowmarket, Colchester, Manningtree, Woodbridge, Felixstowe
JOB TERM: Permanant
SALARY: up to £20,000

My client operates a busy service desk in Ipswich that supports a large internal userbase with general 1st/2nd line IT issues and now have an immediate opening on the team.

In this role you will be working to pre-defined SLAs to ensure that IT Support is provided consistently at all times. You will be dealing with a variety of issues and using the broad Microsoft stack to resolve…

More
Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£9.80/hour 
Location
Leicester  
Posted
10/06/2015 (17:42) 
Agency
Job Type
Temporary 
Description

Our Leicester based client is currently recruiting for an experience IT Service Desk Analyst to join their team on a 3 month temporary contract.

Location: Enderby
Pay rate: £9.80 Per Hour
Contract: 3 Months
Hours: 37 Per Week

Duties:

To provide an IT Service Desk function in accordance with the organisations Information Security Policy.

To facilitate all initial communications to the Department through the IT Service Desk including:
*Queries
*Incidents to be reported
*Requests
*Tasks

First line resolution of faults and tasks as appropriate. Logging, prioritisation and management of all calls. Perform daily health checks…

More
Job Type
Temporary 
Applications
More than 10  
 
Salary/Rate
£20000/annum 
Location
Swindon, Wiltshire  
Posted
08/06/2015 (09:53) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst 1st line personnel at a 24/7 site in the Swindon area.

You Will be required to support Managed Service customers by providing event & alert monitoring, ticket management. technical diagnostics, root cause analysis. systems management and configuration; ensuring the company meets or exceeds their contracted Service Level Agreements.

Looking for:
* Previous experience workin within a customer service/service desk environment (ITIL experience highly desirable.)
* Excellent communication skills (both verbal & written)
* Ability to obtaini Government Security Clearance (SC) with no restrictions
* General IT awareness…

More
Salary/Rate
£17000 - £20000/annum Basic Salary £17,000 - £20,000 
Location
Harrogate, North Yorkshire  
Posted
09/06/2015 (14:29) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst – Graduate opportunity

Our client has an exciting graduate opportunity to join their Service Desk and progress into a Support Analyst and Consultancy role on their two year graduate training scheme.

Our client is based in Harrogate and is looking for recent graduates to join their scheme. The successful candidate will join the Service Desk initially where you will undergo full training on their software solution and carry out first line investigation for this.

You will then move to a Software Application Support Analyst role, responsible for investigating and devising solutions to issues raised on the product…

More
Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£18000 - £20000/annum 
Location
Birstall, West Yorkshire  
Posted
02/06/2015 (17:53) 
Agency
Job Type
Permanent 
Description

Our client is currently looking to recruit a Service Desk Analyst to join their expanding business.

The successful candidate will be required to provide technical remote support diagnosing and resolving customer issues. You will have previous 1st/2nd line or Service Desk experience with past experience supporting Windows XP-7, Active Directory, Exchange, MS Office Applications and VPN's.

It would also be advantageous to have Windows Server 2008, Citrix and/or VMWare experience however this is not essential. In addition to technical skills you will also have excellent customer service, communication and problem solving skills.

Preference…

More
Salary/Rate
£100 - £130/day 
Location
City of London  
Posted
19/06/2015 (08:52) 
Agency
Job Type
Contract 
Description

Are you a talented and on-the-ball Service Desk Analyst with 9-18 months experience? I have an exciting opportunity with one of my top clients within the Media industry!

Skills/Knowledge Required

Active Directory
Exchange 2010
Windows 7 - 8.1
Citrix administration
Excellent communication skills, both written and verbal
Experience within the Media industry is beneficial The Service Desk Analyst would be required to work in a 6 month contract but there would be a high possibility of the role extending. If you are looking for a role in a fun and quirky environment and have all the above mentioned experience, then please apply…

More
Salary/Rate
£25000 - £30000/annum 
Location
West London  
Posted
25/06/2015 (16:53) 
Agency
Job Type
Permanent 
Description

1st & 2nd Line Service Desk Analyst | Mac OSX | Media | Windows 7

 
Marcus Donald People are currently recruiting a 1st and 2nd line Service Desk Analyst with mac experience, for a multinational media company based in West London. This is a permanent position paying up to £30000 per annum.

Key Responsibilities for 1st and 2nd line Service Desk Analyst;

- 1st/2nd line support providing support to the users within the London office.
- Telephone and email support, Install and test new IT equipment, Assist with application of service pack, upgrades and maintenance of security files on all systems, Hardware and Software installations…

More
Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£100 - £120/day 
Location
Manchester  
Posted
05/06/2015 (13:01) 
Agency
Job Type
Contract 
Description

Service Desk Analyst Level 1 - Manchester - Contract - 3 Months - Start Immediate - Rate Flexible

My client are a large IT company looking for a service desk analyst level 1 to be based in Manchester. This is a 3 month contract with a view to start immediately. The rate is flexible depending on experience.

Responsibilities

· Resolution of incidents at 1st line.

· To act as the single point of contact for all IT related requests and incident reporting, using our call logging system, logging calls with 3rd parties, incident management managing queues.

· Ensuring timely progression of all incidents and requests to ensure agreed…

More
Job Type
Contract 
Applications
More than 10  
 

Get the latest Service Desk Analyst jobs with Jobs by Email

Jobs Per Page:

1 2 3 4 5 ... 10 next »