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Salary/Rate
£28000 - £30000/annum + Bens  
Location
Birmingham, West Midlands  
Posted
Just Added!
Agency
Job Type
Permanent 
Description

Service Desk Team Lead - Birmingham

Managed Services, Cloud Services, Remedy, Service Now, Footprints, ManageEngine, ITIL.

My client are a leading IT Services provider with a major focus on Datacentre Services, Cloud Services, and Security Managed Services. Due to growth they have an urgent requirement for a Service Desk Team Lead.

As Service Desk Team Lead you will have a proven ISP/Managed Services background and be able to demonstrate your ability to lead a small team of Service Desk Analysts. The Service Desk Team Lead will have a proven knowledge of Service Desk tools (such as Remedy, Service Now, Footprints, ManageEngine…

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Salary/Rate
£35000 - £45000/annum 
Location
Bishops Stortford, Hertfordshire  
Posted
24/06/2015 (09:55) 
Agency
Job Type
Permanent 
Description

My client are a leading service provider of world class technology solutions across all industry sectors.

They are currently offering and exceptional opportunity for an experienced and passionate Team Leader to deliver new levels of performance and build a quality team focussed on delivering world class customer service.

You must have at least 2 years of proven and successful team leadership and 5 years in a customer services environment.

Energy, drive and enthusiasm are all key attributes you will need as well as a passion for delivering world class service

This is an exciting opportunity to join and grow with a hugely ambitious…

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Salary/Rate
£28000 - £30000/annum 
Location
Woking  
Posted
16/06/2015 (10:05) 
Agency
Job Type
Permanent 
Description

IT Service Desk Team Leader / IT Support Team Leader

Woking, Surrey - parking on-site

�28,000 - �30,000 + benefits

A managed services provider in Woking, Surrey is seeking a Service Desk Team Leader to join their successful team. This role will encompass managing the service desk and staff to provide 1st & 2nd level technical support; answering support queries via the telephone or email and deal with escalations.

Job Description:

Take overall responsibility for incident management and request fulfilment on the Service Desk.
Ensure staff take ownership of user problems and be proactive when dealing with user issues.
Ensure all calls…

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Job Title
Location
Milton Keynes  
Posted
16/06/2015 (15:12) 
Agency
Job Type
Permanent 
Description

Lead Desk Engineer - Specialist Maintenance Support

Tesco Maintenance have rapidly become one of the leading retail maintenance service providers in the UK. Today, they support over 3000 Tesco stores and 20 head office sites, across the UK. They work with their colleagues at Tesco to make sure all their sites operate properly. Ultimately, the work they do means their customers and colleagues have a comfortable and enjoyable environment to shop and work in. They are involved at all stages of a store lifecycle. From development through to the opening of a store, they make sure maintenance requirements are considered and delivered…

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Job Type
Permanent 
Applications
Less than 10  
 
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Location
Nottingham  
Posted
30/06/2015 (12:28) 
Company
Job Type
Permanent 
Description



An exciting opportunity has arisen for a 3rd Line Service Desk Engineer to join an award winning managed services provider based in Nottingham. In return we can offer a competitive salary plus benefits, full training with new and emerging technologies plus continual self-development and career progression.

The 3rd Line Service Desk Engineer role will involve working to support, administer, monitor, manage, maintain and troubleshoot technology to provide crucial support to a range of managed clients located locally, nationwide and overseas. Successful candidates will provide remote and telephone support for client infrastructure…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£30000 - £35000/annum Benefits 
Location
Trowbridge  
Posted
04/06/2015 (09:35) 
Agency
Job Type
Permanent 
Description

Technical Support Team Lead to work for a FTSE100 organisation. Being a leader in their field due to growth are looking for Technical Support team lead based in their Trowbridge office.

The nature of this role will be to provide day to day management of the Technical Helpdesk Team supporting customers with Technical queries. Be responsible for the management and distribution of help desk calls and managed service requests. Be responsible for training new help desk team members and keeping existing team members up to date. Continually improve standard operating procedures, ensure that they are documented and followed by all help desk team

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Salary/Rate
£22000 - £26000/annum 
Location
Milton Keynes, Buckinghamshire  
Posted
09/06/2015 (09:06) 
Agency
Job Type
Permanent 
Description

Do you share a passion for providing exceptional customer service. Do you fancy working for an expanding, high-potential IT company based in Milton Keynes.

We are now in need of a 1st Line Help Desk Team Leader whose role will be to ensure that all clients have continual exceptional operational service and that all support is performed with minimal business impact on the customer within agreed service levels.

Key responsibilities & duties:
-Day-to-day management of the 24/7 Service Desk.
-Monitoring and management of call queues to ensure tickets are being prioritised and progressed.
-To be the technical lead for the team, ensuring…

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Location
South West England  
Posted
26/06/2015 (14:18) 
Agency
Job Type
Contract 
Description

Service Desk Specialist/ Service Desk lead/ Service desk Change/ Service Desk Manager/contract

On behalf of a major client, I am recruiting for a Service Desk Specialist to join their team on a contract basis in the South West.

Proven previous experience:

*Delivering an enterprise class Service Desk
*Delivering safe and stable set of technical solutions
*Providing technology needs analysis
*Leading teams to roll out technology specific solutions
*Assisting with technology planning through ongoing research
*Influencing senior stake holders to drive best practise standards
*Working to tight time frames

My client is open to quote…

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Job Type
Contract 
Applications
Less than 10  
 
Salary/Rate
£32000 - £35000/annum Benefits 
Location
Salisbury  
Posted
24/06/2015 (12:03) 
Agency
Job Type
Permanent 
Description

IT Service Desk Manager

£32,000 - £35,000

Leading UK charity organisation based near Salisbury

We are working with one of the UK's most well-known and respected charity organisations. They are seeking an IT Service Desk Manager to work within their small and dynamic IT Support function. The suitable candidate will help to support the day to day IT Infrastructure as well as lead and manage the internal support team.

This candidate will own the incident, problem and change management processes whilst coordinating the Service desk resources to meet the organisation's needs. The ideal candidate will be proactive, self-driven with an eye…

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Salary/Rate
£40000 - £50000/annum 
Location
Posted
Just Added!
Agency
Job Type
Permanent 
Description

Helpdesk Manager - Service Desk Manager - Banking  
Brand new operation - Retail Banking Software Service
Ideally with some Change Management experience 

Helpdesk Manager required to lead a team of 4 helpdesk analysts supporting a software service provided to banking institutions. This is a greenfield opportunity working on a brand new service with a new team excellent opportunity to make an impact. Ideally we seek people who have experience of change management or managing through change given the nature of this new operation

Keywords: Helpdesk Manager. Support Manager, IT Support, Customer Support, Applications Support Manager. Technical…

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Salary/Rate
£25000 - £30000/annum 
Location
Woking, Surrey  
Posted
17/06/2015 (11:10) 
Agency
Job Type
Permanent 
Description

Our client based in Woking is looking for an IT Service Desk Agent to provide 1st and 2nd line support as well as manage the KPI's, SLA's and processes. Their clients include NHS and private organisations throughout the UK.

We are looking for candidates who have a proven background in technical support, excellent customer service skills and be able to assist in identifying and implementing improvements to the service process

Responsibilities:

Monitor of SLA’s and KPI’s
Managing prioritisation and allocation of work across the team as necessary
Liaise with customers and management to ensure any complaints or failures…

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Salary/Rate
£20000/annum +Commission 
Location
Dorcan, Swindon  
Posted
10/06/2015 (09:20) 
Agency
Job Type
Permanent 
Description

The Business Development Executive (TBDE) is an office based sales position that is responsible for generating leads for the Desk Based Business Development Managers.

The (TBDE) will generate their own leads from the internet, social media, the trade press and lists. The (TBDE) will qualify the broker can deal with us by checking their Interim or Full permission status. They will provide an outline of our products and services, and then hand the lead to the Desk Based Business Development Managers.

Products and services include:

Secured Loans

Buy to Let Mortgages

Commercial and Semi Commercial Loans

Residential Mortgages

Development…

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Salary/Rate
£15.00 - £15.50/hour 
Location
Romford  
Posted
Just Added!
Agency
Job Type
Temporary 
Description

We are recruiting for an award winning contact centre based in Romford at a large, international mailroom solutions company. The position is a temporary, supervisory role which will last for around 6 weeks within the Help Desk department supervising a team of 6 Analysts.

The company is one of the UK's leading suppliers of Mailroom Solutions. They have just one main competitor therefore generate a huge amount of business and are a well known name throughout large and small business across the country.

Key Responsibilities for the Help Desk Supervisor

To develop, lead and motivate the Helpdesk Analysts in order to provide outstanding…

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Job Title
Salary/Rate
£55548 - £67805/annum + pension 
Location
South East England  
Posted
11/06/2015 (21:24) 
Agency
Job Type
Permanent 
Description

Adamine are working on behalf of one of the largest hospital trusts in the country, which has a strong reputation for excellence and innovation in medical progress and patient care. Right now, they are seeking to strengthen their IT management team with an imaginative, highly qualified and dedicated professional who can provide inspirational leadership as IT Service Manager

The IT Service Manager will be required to lead the IT service management team in driving the use of best-practice across the whole IT organisation, improving maturity through process improvement, and delivering higher levels of service and user satisfaction.

The IT…

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Job Type
Permanent 
Applications
More than 10  
 
Location
Fareham  
Posted
29/06/2015 (14:36) 
Agency
Job Type
Permanent 
Description

Service Desk Team Leader required to work for growing Telecommunications provider in Fareham, Hampshire. Must be a proactive and enthusiastic individual with previous experience of leading a service desk. Excellent opportunity offering a competitive salary of up to £33,000 + benefits. 

Key Skills & Background

- ITIL & Prince2 certifications are highly desirable

- Service Management background and experience

- Experience of managing direct reports within a service desk environment

- Technical knowledge of customer IT environments

- Technical understanding of fixed line & data connectivity solutions- desirable

- Excellent…

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Salary/Rate
£21000/annum Salary negotiable dependent on experience 
Location
Bedford  
Posted
04/06/2015 (15:04) 
Agency
Job Type
Permanent 
Description

Service Desk Team Leader
Bedford
Salary circa £21k although negotiable for the right candidate
To start ASAP

Job Description
Working for a leading education company this role involves the supervision of a team of 1st and 2nd line analysts. You will focus on ensuring they perform to their maximum ability and follow standard operating procedures - working in an SLA environment you will hold operational responsibility for incident management through to satisfactory resolution.

Your key tasks and responsibilities revolve around customer satisfaction, business operations and line management and involve communicating with customers, ensuring…

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Salary/Rate
£25000 - £26000/annum No Commision  
Location
Aylesbury  
Posted
15/06/2015 (14:41) 
Agency
Job Type
Permanent 
Description

A small and profitable business that has been around for over 40 years are looking for a Internal Sales/ Telesales/New Business/Lead Generation/ to be working in the exciting industry which is Mailing, Postal and Print industry paying £25-£26k there is no commission in this role but a annual bonus.

This is a great opportunity for someone who wants to be a big fish in a small pond & really be valued in the team! Great package Not only do they work with the top publishing houses who use them for mailing and subscription post but they are so niche in the market & highly valued on the service they provide, rather than fighting…

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Job Type
Permanent 
Applications
Less than 10  
 
Related Searches
 
Salary/Rate
£25000 - £26000/annum No Commision  
Location
Aylesbury  
Posted
19/06/2015 (13:32) 
Agency
Job Type
Permanent 
Description

A small and profitable business that has been around for over 40 years are looking for a Internal Sales/ Telesales/New Business/Lead Generation/ to be working in the exciting industry which is Mailing, Postal and Print industry paying £25-£26k there is no commission in this role but a annual bonus.

This is a great opportunity for someone who wants to be a big fish in a small pond & really be valued in the team! Great package Not only do they work with the top publishing houses who use them for mailing and subscription post but they are so niche in the market & highly valued on the service they provide, rather than fighting…

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Location
BD5 7JW  
Posted
25/06/2015 (10:58) 
Company
Job Type
Permanent 
Description

Bodyshop Administrator/ Customer Service Advisor- Bradford

Part Time / Permanent (20hours per week)

To Start - ASAP

Bodyshop Administrator

Q: Are you hungry to earn a competitive basic salary with an opportunity to earn bonuses?

Q: Do you want to work for a forward thinking, innovative industry leader?

Q: Do you want to work for a company who invest in you and provide career support and training?

If the answer to all of these is YES then read on…

We offer:
- Competitive basic salaries
- Excellent Customer Service Bonus and Retail Sales Bonus to boost your monthly take home pay further
- Group Bonus Scheme
- Retail Discount…

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Job Type
Permanent 
Applications
More than 10  
 
Related Searches
 
Salary/Rate
£50000 - £55000/annum 
Location
London  
Posted
15/06/2015 (10:26) 
Agency
Job Type
Permanent 
Description

Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently looking for an IT Operations Manager with experience of managing Applications, Infrastructure & Service Desk teams for a respected organisation in London, an organisation committed to employee development and achievement.

The main purpose of the role will be to manage, develop and lead both the Infrastructure & Applications teams, as well as the IT Service Desk, and promote high levels of customer service. Your day-to-day responsibilities include the continual development, availability & improvement…

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Location
PL7 4BA  
Posted
26/06/2015 (16:46) 
Company
Job Type
Permanent 
Description

in Service

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Job Type
Permanent 
Applications
More than 10  
 
Related Searches
 
Salary/Rate
£30000 - £35000/annum 
Location
Birmingham, West Midlands  
Posted
26/06/2015 (17:42) 
Agency
Job Type
Permanent 
Description

Are you a current Recruitment Branch Manager or a Senior Recruitment Consultant looking for a step up in your career? Do you have a successful track record of billing and managing a sales team? Want to take on a new challenge in education recruitment? If this is you then read on….

Connex Education are a leading teaching supply agency, and we’re offering an exciting opportunity for a talented individual to join us as Branch Manager.

The Branch Manager will be responsible for successfully running and motivating the sales office, using effective techniques to get the best out of your team.

You will be rewarded with the following…

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Salary/Rate
£28000 - £70000/annum OTE/BENEFITS 
Location
Liverpool  
Posted
Just Added!
Agency
Job Type
Permanent 
Description

BRANCH MANAGER

Location: Liverpool City Centre

Salary / OTE: £30,000 to £35,000 basic, OTE uncapped (Double of basic salary)

Benefits: 25 days holiday, parking, excellent bonuses & incentives

The Company:

Get Recruited is a privately owned and independent recruitment business that operates as a multi-sector consultancy providing temporary and permanent recruitment services to organisations throughout the region and nationally via our office network.

The business has experienced exceptional growth and continues to increase staff headcount, win new clients, increase revenues and add new vertical sectors.

We have developed a strong…

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Salary/Rate
£18000 - £30000/annum OTE £50k - £80k 
Location
Rotherham  
Posted
17/06/2015 (16:05) 
Agency
Job Type
Permanent 
Description

Elevation Recruitment are currently looking for experienced recruitment consultants and managers to join our market leading brands.

A bit about us…

Elevation Recruitment was established in 2010 and has quickly grown to become the largest independent recruitment partner in Yorkshire. We employ 50 staff across 2 fantastic sites, with our head office at the heart of South Yorkshire just off junction 33 of the M1 and our Leeds City Centre office at the heart of West Yorkshire.

We are specialists in permanent, temporary and interim recruitment with market leading divisions in Accountancy & Finance, Engineering & Manufacturing, Procurement &…

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Location
Banbury  
Posted
10/06/2015 (14:47) 
Agency
Job Type
Permanent 
Description

Job Role: New Business and Marketing Consultant

Reporting to: Cameo Directors

Purpose of Role:

To proactively seek all sales opportunities from new and lapsed clients. Representing Cameo across all services to ensure the Cameo brand continues to be recognised as the leading recruitment consultancy

Cameo Values: Practicing adherence to the Cameo values on a daily basis - Communication, Quality, Service and Consideration

Responsibilities:

Develop an in depth knowledge of Cameo to enable you to promote Cameo to prospective companies
Managing a successful business sales desk
Lead generation from social media, competitors, research engines…

More
Job Type
Permanent 
Applications
Less than 10  
 

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