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Salary/Rate
£19000 - £23000/annum 
Location
Corsham, Wiltshire  
Posted
28/05/2015 (13:03) 
Company
Job Type
Permanent 
Description

Ark Data Centres is a pioneering company whose passion and innovation is raising the bar for data centre services in the UK. As a high performance organisation which centres around committed, proud and creative staff, we seek an enthusiastic and dynamic service desk analyst to join our team, live our values and deliver great customer service.

Particulars

• Full-time position. Core hours; 09:00 am - 17:30 pm Monday – Friday.
• Location: Spring Park, Corsham.

Core responsibilities

• The day to day handling of Key service desk activities.
• Administration of client and business facing reports.
• To provide new clients with assistance…

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Job Type
Permanent 
Applications
Less than 10  
 
Job Title
Salary/Rate
£25000 - £28000/annum 
Location
Corsham, Wiltshire  
Posted
28/05/2015 (12:58) 
Company
Job Type
Permanent 
Description

Ark Data Centres is a pioneering company whose passion and innovation is raising the bar for data centre services in the UK. As a high performance organisation which centres around committed, proud and creative staff, we seek an enthusiastic and dynamic service desk professional to join our team, live our values and deliver great customer service.

Particulars

• Full-time position. Core hours; 09:00 am - 17:30 pm Monday – Friday.
• Location: Spring Park, Corsham.

Core responsibilities

• The day to day management of Key service desk activities.
• Customer liaison, monthly reports, incident reviews, etc.
Service Desk Analyst line…

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Job Type
Permanent 
Applications
Be First to Apply  
 
Salary/Rate
£20000 - £27000/annum plus competitive benefits  
Location
Hereford, Herefordshire  
Posted
17/05/2015 (20:42) 
Company
Job Type
Permanent 
Description

allpay Limited are one of the fastest growing technology companies in the UK and are experts in the payment and financial services arena and have also successfully diversified into a number of other sectors.

Working as part of the IT operations team the successful candidate will be responsible for providing day to day supervision of the Service Desk.

In this role you will be ensuring the continued development of the Service Desk and its processes with a focus on:

• Managing and coordinating urgent and complicated support issues and act as an escalation point for all requests and incidents
• Help develop and mature the phone/ticket…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£20000 - £100000+/annum 
Location
Newcastle upon Tyne Also in 1 other location 
Posted
14/05/2015 (12:41) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst
Newcastle
£20,000 - £25,000

A Service Desk Analyst is required to join part of a professional and commercially strong IT Service Desk team. The Service Desk Analyst will be responsible for providing support to their customers.

The Service Desk Analyst will be required to provide front line IT support to their customers via telephone, remote support applications and email. They will also be required to take responsibility of support incidents and tracking the process through to resolution.

The Service Desk Analyst will need technical skills as follows:
Experience of Network and Server Monitoring
Experience of ITIL…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£18000 - £22000/annum 
Location
High Wycombe Also in 1 other location 
Posted
22/05/2015 (17:41) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst - High Wycombe - up to £22,000 - An incredibly exciting opportunity has arisen for a service desk analyst to join an established but growing team in an exciting Healthcare provider.

Service Desk Analyst - High Wycombe - up to £22,000

- SLA - KPI - Windows - Desktop - Win 7 - Win 8 - Service - ITIL - PC Hardware

As a service desk analyst you will be responsible for the end to end management of incidents and service requests reported by the customer, achieving first time fix where possible.

This role is on a rota basis covering the hours of 7.30 to 20.00 alongside a 2 monthly on call rota for weekend support issues…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£17750/annum 
Location
Leeds  
Posted
18/05/2015 (16:00) 
Agency
Job Type
Permanent 
Description

StepChange Debt Charity is seeking an innovativeService Desk Analyst to join the team based in our Leeds City Centre office. The successful applicant will receive a salary of circa £17,750 per annum plus benefits.

Here at StepChange Debt Charity we provide a range of practical and effective services to help our clients get their finances back in shape and their lives back on track. This is what makes us the UK’s leading provider of life-changing debt solutions.

Working here is rewarding as you’re not just doing a job, you’re making a genuine positive difference to people when they need it most.

We have an exciting opportunity…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£21000/annum 
Location
Liverpool, Liverpool Also in 1 other location 
Posted
21/05/2015 (17:15) 
Agency
Job Type
Permanent 
Description

Working for a large international business, you will be responsible as a service desk analyst for monitoring all aspects of the system. This is a rota'd role e.g. one week 8-5, one week 8am-8pm, one week 8pm-8am. This is a hybrid role that involves service desk, incident management and event management. The role will further analyse and troubleshoot any issues that arise before deciding the best course of action.

Key responsibilities include:-
-To act as a 1st line service desk analyst.
-Answering the telephone, emails and also taking face to face enquiries.
-logging incidents, chasing and escalating incidents about to breach SLA and acting…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£17000 - £19000/annum + benefits 
Location
Gloucester  
Posted
08/05/2015 (15:43) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst

£17000 - £19000/annum

Gloucestershire

This is a fantastic opportunity for you, an experienced, Service Desk Analyst to join a world class, leading IT Support company, Working on client Site The Service Desk First Line Analyst is the primary point of contact for a customer's IT users and provides a focal point for the capture, end to end tracking, and closure, of IT related incidents. The First Line Analyst is a low level technical position that requires a technician to resolve calls within minimum timescales according to fully documented scripts and procedures. The First Line Analyst will escalate incidents…

More
Job Type
Permanent 
Applications
More than 10  
 

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Salary/Rate
£35000 - £37000/annum 
Location
Leicestershire  
Posted
06/05/2015 (17:20) 
Agency
Job Type
Permanent 
Description

An opportunity for a Service Desk Manager to join a leading organisation based in Leicestershire on a permanent basis. This particular organisation is going through rapid growth where you will have the opportunity to grow and expand within the organisation.

As the Service Desk Manager you will be the face of the IT operation where you will support customers and a user base of 6000 users. You will provide a dynamic and proactive operational management support to the Service Desk.

As the Service Desk Manager you will be responsible for the following day to day responsibilities;
-Be responsible for the management and maintenance…

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Job Type
Permanent 
Applications
More than 10  
 
Related Searches
 
Salary/Rate
£35000/annum 
Location
Bristol  
Posted
11/05/2015 (14:06) 
Agency
Job Type
Permanent 
Description

Service Desk Manager - Bristol

My established client are looking for a Service Desk Manager to join their growing company. There is a good working environment and varied infrastructure to manage. The successful Service Desk Manager will be managing a small team of UK based Service Desk technicians within an ITIL environment.

The Service Desk Manager should have skills and experience in the following:

* A Service Desk / Team Management background
* Technical Support experience with Windows 7, Office 2010, Exchange, Terminal Services, Citrix etc.
* PC and Laptop Hardware
* Knowledge of Document Management Systems
* ITIL
* Knowledge…

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Job Type
Permanent 
Applications
Less than 10  
 
Related Searches
 
Salary/Rate
£15000 - £25000/annum company benefits, subject to skills  
Location
Stockport  
Posted
08/05/2015 (12:43) 
Agency
Job Type
Permanent 
Description

Position: Service Desk Analyst
Location: Stockport, Cheshire
Salary: £15,000 to £25,000 plus company benefits, subject to skills and experience.

The Company:
CDL is a leading supplier of software solutions to the UK insurance sector, providing our clients with the competitive edge in an increasingly aggressive marketplace. Our success is down to our people and with an expanding headquarters, this is an exciting time to join CDL. 

The Service Desk Analyst Role:
We are looking for enthusiastic individuals to work in our Service Desk Team within our busy Service Management department.

As a Service Desk Analyst you will be confident…

More
Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£0 - £11/hour 
Location
Newcastle upon Tyne  
Posted
12/05/2015 (17:11) 
Agency
Job Type
Contract 
Description

A Junior Service Desk Support Analyst is required for 3 months (likely to be extended or go perm) based in Newcastle Upon Tyne.

The Service Desk Support Analyst will be required to work in the Service Desk team as part of a 24 hours support model consisting of 37.5 hours per week. In this capacity the Service Desk Support Analyst will be responsible for all of the activities associated with dealing with customer queries and system stability from the time a call is raised until it is closed with the customer's agreement.

These activities include:

*Receiving calls, first line customer liaison

*Recording and tracking incidents…

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Job Type
Contract 
Applications
More than 10  
 
Salary/Rate
£21000 - £25000/annum 
Location
Leeds  
Posted
01/05/2015 (13:41) 
Agency
Job Type
Permanent 
Description

I am currently recruiting for an experienced Service Desk Analyst to work for my leading client based in central Leeds. This is a fantastic opportunity to work for a company that make an impact on most people's lives. Please see below for details about the role:

Role: Service Desk Analyst

Salary: £25k per annum (may consider slightly more for the righ experience)

Location: Leeds

Role Description:

The successful candidate must be motivated to oversee and deliver IT services within documented processes and timeframes. This will typically include:

Service Management skills
Liaising with external customers and third-party providers…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£10 - £13/hour 
Location
Stockport  
Posted
18/05/2015 (16:37) 
Agency
Job Type
Contract 
Description

Service Desk Analyst - Stockport, Manchester
£10-£13 per hour

A Service Desk Analyst is required to join part of a professional and commercially strong IT Service Desk team. The Service Desk Analyst will be responsible for providing support to their customers.

The Service Desk Analyst will be required to provide front line IT support to their customers via telephone, remote support applications and email. They will also be required to take responsibility of support incidents and tracking the process through to resolution.

The Service Desk Analyst will need technical skills as follows:
-Experience of Network and Server Monitoring…

More
Job Type
Contract 
Applications
More than 10  
 
Salary/Rate
£121/day 
Location
Wandsworth, Greater London  
Posted
18/05/2015 (17:19) 
Agency
Job Type
Contract 
Description


Service Desk Analyst, 1st Line support, Active Directory, LANDesk, MS windows, MS office, Exchange, Public Sector

Service Desk Analyst required for a 3 month rolling contract based with my client in South-West London. My client is looking for someone to provide a high level of administrative support at senior manager level. You will have telephone contact with members of the public, Councillors, both Hampshire County Councillors and local district/borough Councillors as well as with partner organisations.

Essential Experience

• Experience of working to and achieving results within defined Service Level agreement
• ITIL foundation…

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Job Type
Contract 
Applications
More than 10  
 
Salary/Rate
£18000 - £28000/annum 
Location
Winchester  
Posted
06/05/2015 (17:46) 
Agency
Job Type
Permanent 
Description

IT Support Administrator - Working for a rapidly growing organisation in central Winchester. Administering the IT processes and ensuring an effective service desk alongside management. Understanding of technical issues, KPI's and SLA's of IT Service Desk.

IT Support Administrator - ITIL - ISO27001 - Helpdesk - SLA - KPI - Administration - Documentation

As IT Support Administrator you will responsible for managing all IT Resources for one of Winchester fastest growing organisation. Your role will be key in working alongside the IT Manager, IT Support Manager (Service Desk) and IT Director in order to achieve effective triage of support…

More
Salary/Rate
£20 - £25/annum 
Location
Posted
12/05/2015 (17:40) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst 1st Line Support Helpdesk Windows Epos

Service Desk Analyst

My huge client in Croydon is currently looking for a solid Service Desk Analyst to come on board on a permanent basis. The candidate will be joining the IT help desk and dealing with support for all users within the company. The role will he heavily focused around Windows, Office and Active Directory. You must have previous experience in a help desk and any experience in EPOS is desirable.

Key Skills:

1st/2nd line IT support
EPOS
Windows
Microsoft
Excellent customer service skills
Previous experience in a help desk environment This is a permanent role…

More
Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£18000 - £22000/annum 
Location
Chertsey  
Posted
14/05/2015 (17:10) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst/ IT Support required for an excellent opportunity, providing technical support working for one of the world's leading technology companies. Working with a talented team, this is a genuinely interesting role to further your career.

Service Desk Analyst / IT Support - Surrey, Weybridge - £18,000 to 22,000 pa - This position is for an 11 month FIXED TERM CONTRACT (Maternity Cover)

Specification

We are seeking a Service Desk Analyst / IT Support Person with proven ability in providing help desk support in a fast moving, challenging environment where processes and procedures are constantly changing. Speaking…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£20 - £25/annum 
Location
Posted
12/05/2015 (13:39) 
Agency
Job Type
Permanent 
Description

Service Desk Analyst Helpdesk 1st line Support 2nd line Support Windows Exchange Active Directory ITIL

Service Desk Analyst

My fantastic global client in Beckenham is currently looking for a solid Service Desk Analyst to come on a permanent basis. The role will be to offer 1st Line Support via telephone and email as well as offering remote desktop support. The role will include supporting all internal users focused on Windows, Active Directory, Citrix, and Office applications. The client is also looking for someone who either has an ITIL certification or has experience of working within an ITIL environment.

Service Desk Engineer needs…

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Job Type
Permanent 
Applications
More than 10  
 
Related Searches
 
Salary/Rate
£20000 - £22000/annum 
Location
Leamington Spa, Warwickshire  
Posted
18/05/2015 (11:20) 
Company
Job Type
Permanent 
Description

IT Service Desk Officer

As a key member of the IT support team, you’ll provide first-line support to all our end users. Working in a Citrix environment primarily with Microsoft products and our business systems, you’ll provide high quality technical support with strong customer service skills. You’ll receive queries via telephone and email, dealing with issues ranging from access to systems, hardware and user setup and configuration, printing and account maintenance. You’ll initiate fault diagnosis, call logging and resolution, escalating to the next level when necessary.

As this is a hands on diverse role, you’ll be a team player…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£10000 - £11000/annum 
Location
Redditch, Worcestershire  
Posted
19/05/2015 (17:40) 
Agency
Job Type
Part Time, Permanent 
Description

Job Title: Service Desk Co-ordinator (Part -Time)
Location & Post code: Redditch, Worcestershire (B98)
Salary: £10,000 - £11,000 per Annum + Pension, Private Health Care, 15 Days Annual Leave

Networks First are recruiting for a Service Desk Co-ordinator to work part-time as part of a job share, working 22.5 hours per week Monday – Wednesday.

The role of the Service Desk Co-ordinator is to serve Networks First customers by logging and managing their incidents and service requests through to completion, managing third party Engineers activities and delivery excellent customer service, through regular communication with customers…

More
Job Type
Part Time, Permanent 
Applications
More than 10  
 

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