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Customer Service / Software Support
About the Company:
A highly successful national organisation is expanding their customer support base due to the high demand of their products and services. The company have an exceptional senior management team and market leading technology, the business offer exceptional first class customer service for their clients. This company places their customers at the heart of everything they do and by having this ethos have become very successful. Joining the organisation at this stage of growth will provide excellent opportunities for both earnings potential and career progression.
We now have the opportunity for an experienced and skilled Senior IT Support Engineer to help with the continuing expansion of the UK's fastest growing job board.
Managing a small team, you will be expected to:
Balfour Beatty has an exciting opportunity for a Junior Systems Engineer to join our Measurement Systems team to work in Derby.
What you'll be doing
As, Junior Systems Engineer, you will:
To contribute to measurement system projects within Balfour Beatty Rail Measurement Systems by undertaking analysis, design, and development activities in line with the business hardware and software development process, quality plans, and all other internal quality processes.
To develop robust maintainable hardware and software for projects allocated by the business.
To carry out work in accordance with our ISO-9001 and TickIT quality system…
£28,424 - £32,690...
Cardiff Commutable from Swansea, Newport and Port Talbot
Salary £28,424 - £32,690
12 Month Fixed Term Contract
Our client is the UK’s 6th largest building society with 53 branches and 18 agencies across Wales and the Borders. They are a mutual building society, founded in 1860. Being a mutual means that they are owned by and run for the benefit of the 500,000 Members – the savers and borrowers. Their key priority is to keep the Members’ money safe – and their consistently good financial performance reflects this.
As a Change & Release Coordinator, you will…
£17,000 - £19,000...
At present we are looking to recruit a Service & Maintenance Coordinator to work in our Marston Green office supporting the Service & Maintenance Manager and Supervisor with the daily running of the department
The main responsibility of the Coordinator will be inputting incoming customer service requests / reactive calls and organizing / prioritising schedules for field engineers…
Shortlist Recruitment have an exciting opportunity for an experienced Software Support Engineer to join a well-established software house near Chester.
We are currently looking for an experienced Software Support Engineer who has software support experience within either an IT support provider or a large software house.
Required Skills for the Software Support Engineer
* Self-driven and innovative individual.
* Broad technical knowledge of software systems and processes
* IT systems
* Java J2EE
* VMware or Hyper-V
* REST web services
Desirable Skills for the Software Support Engineer;
* Any development…
We need someone with experience of general desktop second line support , working within defined service levels across multiple business areas for our well-known client in their Manchester City Centre headquarters. Knowledge of Citrix XenDesktop, active directory, Exchange, mobile device support , antivirus and encryption required. You may also be asked to help support business project activities.
Working within the Corporate I.T department of the large organisation, you will be responsible for:
-Producing technical expertise, remote and localised technical fault resolution.
City of London
£60,000 - £80,000...
The ideal candidate will have knowledge in build management techniques and have 6+ years managing software development teams.
To be considered for this role you will need the following Skills, Knowledge & Experience:
* Strong technical credentials, with at least 6 years' experience managing software development teams, ideally with some hands-on architectural…
£36,000 - £40,000...
The successful Senior 2nd/3rd Technical Support Analyst will have a proven background in providing 2nd and 3rd line troubleshooting/fault resolution to internal users across the business. You should have experience in supporting as many as the following technologies as possible; Windows OS, Active Directory, networking (LAN and WAN), hardware and software issues and also VmWare/Hyper-V/Azure Cloud.
As the Senior 2nd/3rd line Technical Analyst…
£19,845 - £22,050...
+ £19,845 - £22,050 + Permanent + Pension + Bens
0830 - 1730 Monday to Friday
* Rapidly expanding IT solutions business - multiple sites across the UK
* You will be given full product training
* Open plan, very modern environment
* A friendly warm open-door atmosphere
* Structured career development & regular incremental salary gains based on performance
Once an order has been placed, the Project Support Advisor will co-ordinate directly with the clients IT department to ensure a timely installation of the bespoke software package required. From inception to completion the Project Support…
Accounts Software Support Manager
Exeter or Torquay
£ Competitive + great package
Your role as Accounts Software Support Manager will be providing help and training both externally to clients and internally to your colleagues, across a network of offices in the South West. You will have a base at either the Exeter or Torquay office but there will also be travel involved so you must have access to a car.
This is a role that will allow you to use your technical knowledge on accounting technicalities as well as software packages.
What will the role as Accounts Software Support Manager involve?
- Providing support and training to both clients…
IT Software Support Consultant
A growing organisation on the outskirts of Taunton is currently looking for candidates with an enthusiasm for technology to join them in a unique position, offering training and development opportunities.
As a Software Support Consultant you will be responsible for proving existing customers with technical and customer support, on resolving reported issues with a bespoke code-set installed with each customer.
As a Software Support Consultant you will be responsible for a range activities, including implementing customer requirements, carrying out any enhancements to a "customisation" code-set. Investigating…
Our client are looking for a Customer Software Support to join our established client in Southampton on permanent bases.
* Key position within the support team
* Answering customer support calls and giving technical advice
* Performing remote installs and upgrades
* Testing new releases of software
* Investigation of software bugs
* Issuing new licences and monthly serial codes
* Assisting with the on-going development of the software
* Administration duties
* Perform additional duties as required
Full Software & SQL training will be provided
* Good IT Knowledge - specifically MS Office applications…
With an excellence approach to customer service, this role revolves around the investigation and resolution of customer and internal support requests in relation to our accounting and payroll software. In doing this, you will be responsible for providing a high quality level of service to all our customers and be able to identify and solve queries as part of the wider Software Division.
With excellent communication skills, you need to be all-rounder who is driven by customer service and providing 1st/2nd line support for our range of software products. Responsibilities include, but not limited to, providing software support via telephone, remote…
Salary: £25,000- £30,000pa, DOE
Cassidy Crane Recruitment are proud to be working in partnership with a growing provider of IT Support Services, recruiting for a Software Support Consultant to join their team in Chessington.
Working with a wide range of clients from large, public sector organisations based around the UK, to SMEs operating across a number of industries. This reputable business have significant experience of developing and delivering tailored IT and CRM solutions to meet varying business requirements.
This role will be to provide help and support to clients and carry out development and customisation…
SLQ Database Analyst / Support Engineer Staffordshire £25-28,000
A high growth, dynamic and entrepreneurial, software house and services business moving at 100mph.
Do you enjoy interrogating databases (SQL) and devising complex queries, digging around to solve faults and issues? Can you handle large complex data sets?
If this sounds a bit like you, we would like to hear from you.
We are looking for the following experience / skills:
SQL Server - querying, manipulating data, extracting data - creating complex SQL queries
ITL - knowledge and ideallt experience working within an ITIL governed team
SDLC - experience working within the full…
A leading software house specialising in Financial Systems have an immediate requirement for an internal application software support executive to join them at their offices in Hampshire./ Dorset borders.
Key Skills: Software Support Analyst, Software implementation, financial systems, Exchequer, Access accounts, SAP Business 1, Dynamics
Location: Hampshire / Dorset border, Southampton, Bournemouth,
Salary: Circa £30,000
As application support executive your role will be to provide support to my clients customers via telephone and email support. Liaise with customers on issues as well as consultants, developers, other support staff to ensure…
Application Software Support Engineer- SQL
Salary: £18k - £24k + Bonus
Our Client is a successful Software House. Due to expansion they are now seeking a motivated and enthusiastic Software Support engineer to join their bright and dynamic team. They are looking for candidates with a good understanding of databases and an appreciation of the value of good customer service.
The role involves telephone technical support of their clients in their specialist software and extensive use of their contact management software to log details of the calls taken.
Candidates will be keen to learn and have the ability to work…
FRENCH SELECTION UK
French Speaking Software Support Consultant
IT support, Support Engineer, Technical Customer service, CRM, Fluent in French, Software support, Business software, Benchmark software, Frontline Support, Software Trainer, Software implementation, Client implementation support, Benchmarking, IT project, Account Management, Travel, Fluent in English, Fluent in French, Manchester, France, Europe
Salary: £30,000 - £40,000 pa DOE
Location: Manchester, Greater Manchester
At commutable distance from Manchester, Cheetham Hill, Salford, Droylsden, Salford, Swinton, Prestwich, Stretford, Prestwich, Failsworth, Oldham, Stockport, M60 Corridor…
Autosys Software Support role
Expert specialist resource is required to build, configure and manage the CA Workload Automation AE (Autosys Edition) job scheduling tool. Initially the solution will only be used to monitor the new Crown Hosting environment that is being built to host the CIS-R application, but all objectives should align with the overall goal to deliver a job scheduling solution for all remediated applications. Specific objectives include:
• Determine the Autosys system build requirements and ensure that the design is operationally fit for purpose.
• Collaborate with other partners (IOS functions, Technology Platforms and suppliers…
Trainee Accounts Software Support Consultant
**Accountancy qualifications are essential
Salary: £18k - £23k per annum
Benefits include 23 day's holiday, life assurance, non-contributory pension scheme
Location: Maidstone, Kent
This new vacancy has arisen due to company expansion. Excellent career progression available for graduates
* The successful applicant will be part of a growing, busy telephone support team, which is headed up by a fantastic Manager. You would be assisting the company's corporate and professional client base in a non call centre environment, with a range of software queries.
* Full training will…
Zabbix Software Support role
Expert specialist resource is required to build, configure and manage the Zabbix infrastructure monitoring solution. Initially the solution will only be used to monitor the new Crown Hosting environment that is being built to host the CIS-R application, but all objectives should align with the overall goal to deliver a Systems Management solution for all infrastructure and applications. Specific objectives include:
• Determine the Zabbix system build requirements and ensure that the design is operationally fit for purpose.
• Collaborate with other partners (IOS functions, Technology Platforms and suppliers) to build…
RMS is acting as an Employment agency on behalf of our client based in Stockton. We are currently looking for an experienced Technical Software Support Engineer to join the team on a permanent basis.
Control System specialist to manage and support all plant equipment, these include software of PLC systems, Robots, Process controls, Power Presses, Hydraulic Presses and the introduction of Plant machinery. To be able to develop software programmes on a variety of PLCs and Robots modify and update as necessary. The successful candidate will also be required to have a high level of knowledge and understanding of machine safety systems…
Our client is looking for an energetic and enthusiastic Support Administrator to take up a new and exciting opportunity within their team. As a Support Administrator, you will need to be well spoken and polite, with a flexible approach to daily tasks. You must be able to converse appropriately with customers across all levels. This is a unique position which requires a thirst for learning, a desire to help, and long term commitment.
A professional yet relaxed working atmosphere with excellent dynamics.
• Excellent telephone manner and enjoy helping existing customers on the phone and via email.
• Working knowledge of Windows…
ERP or Accounting Software Support Analyst - based in Poole with top employer.
This is an excellent role with a leading software solutions company located in Poole in Dorset. They are looking for an Application Support Consultant / Support Analyst with previous experience in a helpdesk or software support environment, working with either ERP software or accounting software. You would be joining a professional, busy and fun team, giving excellent service to their UK client base, and on offer is a base salary from £25 - 35k (depending on your level of skills) with benefits including pension, private health care and 5 weeks holiday.
With a history…
Software Support Analyst - £25k - £30k - Poole.
A Software Support Analyst is required by our prestigious client, a growing, market leading Software Company. As a Software Support Analyst, you will have proven experience of software support preferably with finance, ERP or Integrated Business Management Software.
You will be part of a team of software support consultants and analysts who provide support and implementation services, focusing on the delivery of telephone software support to end user customers.
* 1+ years in a role using or supporting Business Management/ERP/Accounting software together with an understanding…
Software Support Analyst/1st Line Support – Bedford
Permanent role paying up to £25,000 per annum + Bonus + Benefits
Provide 1st line support for Application Development products used by the business.
• To provide first line support for products including:
o Bespoke Software
o Development Operations
• To resolve issues or escalate to second line support with the required level of information obtained from the product user
• To gather accurate and complete information pertaining to the raised issue for resolution or escalation
• Update and maintain the support queue in the Application…
Software Support Analyst / Application Support Analyst - ERP / Accounting
Software Support, ERP, Accounting, Application Support
Circa £30,000 & benefits
We are seeking a Software Support Analyst, skilled across ERP, Integrated Business Management Software, Accounting and Application support to offer Technical support and assistance to our prestigious client's customer base
You will be part of a team of software support consultants and analysts who provide support and implementation services to our client's customer base throughout the UK and Ireland. This vacancy focuses on the delivery of telephone software support…
MRP End User Software Support
An exciting opportunity has arisen within a successful expanding company in Barnstaple for a MRP end user software support.
Flexi Hours Monday to Friday Core hours of 9:30am to 4:30pm
Holiday 21 days Plus Bank Holidays
• To assist end users with the use and functions of MRP software by the clients at their sites by both telephone and email on a day to day basis.
• Options for remote assistance is also available to some key clients.
• Ensure that all client enquiries are answered promptly and within specified SLAs.
• There will be a requirement to advance on site…
Our client is a dynamic £100m turnover Company with both global and UK clients. continuous change in a very competitive market both globally and in the UK. This is a new position which has been created due to the growing need for both internal and external applications to support the UK business.
The person will be a highly motivated individual with at least 2 yearsï¿½ experience in programming with C# - ASP.NET and software support. You will need to be able to work efficiently & independently with strong communication skills. You should be creative but objective as well as forward thinking when it comes to developing new solutions…
SystemCare Consultant (Hemel Hempstead, Office Based)
To provide product and technical service to our customers around the UK, predominately South East England, who use Pegasus accounting software products (Opera 3, Opera II, Operations, Capital Gold Accounts, Capital Gold Payroll). This role is exciting and dynamic, with continual customer contact, in a lively environment, providing help and guidance to customers with questions of a product and technical nature. A key requirement will be to carry out thorough investigation and analysis on all issues and to put forward ideas for improving the services offered by the Help Centre team.
Software Tester And Support Apprentice
Programme: Software and web development
Salary: £206 per week
Closing date: 26 July 2016
You will be working for...
Our client is a leading education company based in Kent .It is a large company that has had unprecedented growth since its inception and is involved in many different sectors within the education industry. This is a fantastic opportunity for the right candidate to gain exposure to industry!
Be part of QA’s 10k in Tech and add yourself to the UK’s tech explosion!
In this job you will...
- Report to the Development Manager…
Role Software Developer and Support
Commutable from - Watford, Potters Bar, Hemel Hempstead, St Albans, Hatfield and Harpenden, Rickmansworth
Salary - £dependant on experience
My client is a leading manufacturer of electrical products for export to national and international markets. They are expanding and looking to expand their development team.
The role will be will consist of two parts, development and internal infrastructure support. The bulk of this role will be the development of Greenfield products. This is mainly coded in C/C++ and C# (VB) and experience in any of these languages with a willingness to learn…