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Salary/Rate
£35,000 - £38,000/annum 
Location
Gloucestershire
Posted
27/04/2016 (11:03) 
Company
Job Type
Permanent 
Description

We have an exciting opportunity for a 'Remote Software Support Engineer' to join our clients' Smart Services Team, a world leader in embedded digital security in return for a salary of up to £38K. The role is based at the clients' offices in North Gloucestershire however will involve frequent international travel.

What does the role involve?
The main task of the role will entail supporting the operation and use of our clients' hosted Smart Services. This will involve the resolution of software and hardware incidents, keeping an accurate log of these on the incidents database, the creation of software deployment packages as well as the validation…

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Location
City of London
Posted
21/04/2016 (17:24) 
Company
Job Type
Permanent 
Description

Job Title: Software Support Analyst/Developer
Location: Central London

We are currently recruiting for one of the largest NHS trusts in the UK with a long standing history dating back almost 900 years. My client is a leading provider of healthcare infrastructure design, build and maintenance with a focus of providing innovative efficiency improvements within the trust. The organisation provides an ethical approach with a focus on making a huge difference within the NHS. They combine exceptionally high standards and public sector values with commercial focus, innovative thinking and modern technology to create the best possible patient experience…

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Salary/Rate
£35,000 - £55,000/annum company benefits  
Location
City of London
Posted
18/04/2016 (15:21) 
Company
Job Type
Permanent 
Description

Software Support Analyst/Developer
Central London
£35,000 - £55,000 per annum + company benefits

We are currently recruiting for one of the largest NHS trusts in the UK with a long standing history dating back almost 900 years. My client is a leading provider of healthcare infrastructure design, build and maintenance with a focus of providing innovative efficiency improvements within the trust. The organisation provides an ethical approach with a focus on making a huge difference within the NHS. They combine exceptionally high standards and public sector values with commercial focus, innovative thinking and modern technology to create…

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Salary/Rate
£20,000 - £22,000/annum 
Location
Huddersfield, West Yorkshire
Posted
03/05/2016 (14:57) 
Company
Job Type
Permanent 
Description

With an excellence approach to customer service, this role revolves around the investigation and resolution of customer and internal support requests in relation to our accounting and payroll software. In doing this, you will be responsible for providing a high quality level of service to all our customers and be able to identify and solve queries as part of the wider Software Division.

With excellent communication skills, you need to be all-rounder who is driven by customer service and providing 1st/2nd line support for our range of software products. Responsibilities include, but not limited to, providing software support via telephone, remote…

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Salary/Rate
£19,845/annum 
Location
Wellington, Somerset
Posted
28/04/2016 (10:01) 
Company
Job Type
Permanent 
Description

Our client, successful developer of bespoke software packages is looking for technically minded people who are searching for new challenging career paths. Do you enjoy working with people and have customer service experience? Are you keen to learn new technologies? We are waiting for candidates like you.

Reporting to the Technical Support Manager, they are part of a 2nd Line Support team involved in all aspects of technical and customer support.

They will be tasked with identifying and resolving reported issues involving the bespoke code-set installed with each customer, or with enhancing this code-set in accordance with customer specifications…

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Salary/Rate
£19,845/annum 
Location
Wellington
Posted
14/04/2016 (14:26) 
Company
Job Type
Permanent 
Description

Our well established client is based in Wellington and are looking for a new Software Support Consultant to join their ever growing team. The company have developed and expanded over the last few years and looking for a dynamic addition to the team. Our client have developed their own software that is bespoke to client's needs.
The role is effectively 2nd line support by dealing with queries which cannot be resolved through the Customer Support team. They are looking for someone who does not necessarily have an IT background but who have an interest in IT and/or technology. This role will be beneficial to someone who is looking for a change…

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Job Type
Permanent 
Applications
Less than 10
 
Salary/Rate
£16,000 - £18,000/annum 
Location
Lincoln, Lincolnshire
Posted
19/04/2016 (09:56) 
Company
Job Type
Permanent 
Description

Due to continued expansion my client is now looking to recruit an experienced Software Support Consultant to be based from their Lincoln office.
Experience in the following areas is essential:

· Remote and telephone support of software applications
· General IT support
· Excellent verbal and written English communication skills
· The ability to work in a reactive and sometimes stressful environment
· Be part of a bright and enthusiastic team who genuinely work together
· Stock and/or product pricing knowledge would also be an advantage

This company offer a progressive environment to work…

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Salary/Rate
£221/week 
Location
Oldham, Greater Manchester
Posted
08/04/2016 (14:44) 
Company
Job Type
Contract 
Description

Software Support Consultant Apprentice

Shortcode: 1211-0001-00007265
Programme: IT systems and networking
Town: OLDHAM
Postcode: OL1
Salary: £221 per week
Closing date: 22 June 2016

This is a fantastic opportunity for an ambitious individual to join an exciting and vibrant company. Apply now and don't delay!

You will be working for...

Our client is an Accounts and Business Software company based in Lancashire. This is a fantastic opportunity for the right candidate to gain exposure to industry.

Be part of QA’s 10k in Tech and add yourself to the UK’s tech explosion!

In this job you will...

- Be directly responsible for incoming support

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Salary/Rate
£17,000 - £25,000/annum 
Location
Leicester
Posted
29/04/2016 (10:55) 
Company
Job Type
Permanent 
Description

Our client is an innovative software company that works with a range of customers in the financial services industry. Due to an internal promotion they are looking to recruit a Software Support Technician to assist with day to day client support enquires.

Duties and responsibilities:

* Provide telephone and email support ensuring that cases are logged and fully actioned to the company standards.
* Work closely with the Technical Support Manager to assist in the testing and updates of software.

Skills and experience required:

* Knowledge and experience of the insurance and financial services market would be advantageous, although it…

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Job Type
Permanent 
Applications
More than 10
 
Salary/Rate
£25,000/annum Plus Significant Bonus, Pension 
Location
Cirencester, Gloucestershire
Posted
08/04/2016 (10:36) 
Company
Job Type
Permanent 
Description

Software Support Engineer
Cirencester - £25,000 Per Annum

We are looking for enthusiastic and experienced individuals to fill a vacancy within the Technical Support team of a rapidly expanding Network Management Applications company based in Cirencester.

Duties to include:

Answering customer support emails and calls in a positive and friendly manner

Taking ownership of support requests ensuring they are resolved to the customers’ satisfaction

Fulfilling tasks scheduled by other technical team members

Recording each customer problem on the help desk system and identifying trends when applicable

Escalation of issues to senior technical team…

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Salary/Rate
£20,000 - £28,000/annum 
Location
Stafford, Staffordshire,
Posted
27/04/2016 (09:00) 
Company
Job Type
Permanent 
Description

SLQ Database Analyst / Support Engineer Staffordshire £25-28,000

A high growth, dynamic and entrepreneurial, software house and services business moving at 100mph.

Do you enjoy interrogating databases (SQL) and devising complex queries, digging around to solve faults and issues? Can you handle large complex data sets?

If this sounds a bit like you, we would like to hear from you.

We are looking for the following experience / skills:

SQL Server - querying, manipulating data, extracting data - creating complex SQL queries

ITL - knowledge and ideallt experience working within an ITIL governed team

SDLC - experience working within the full…

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Salary/Rate
£22,000 - £26,000/annum 
Location
Sutton, Surrey
Posted
29/04/2016 (16:27) 
Company
Job Type
Permanent 
Description

Key Words: Business Systems Support. Customer Support. Training. Documentation. User Manuals. Software Support. Applications Support. Technical Support. UML.

Are you passionate about technology, with outstanding customer service skills and a desire to help others?

We have a fantastic opportunity available within a hugely successful organisation with a £25m turnover. We are looking for a candidate with previous experience of supporting business systems, or a real interest in working in this area.
Sound interesting? Do read on….
Our Perfect Software / Applications Support Consultant:

Let’s start with the basics:
• You will ideally have previous…

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Job Type
Permanent 
Applications
Less than 10
 

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Location
Llanelli
Posted
15/04/2016 (17:11) 
Company
Job Type
Permanent 
Description

Overview

Control System specialist to manage and support all plant equipment, these include software of PLC systems, Robots, Process controls, Power Presses, Hydraulic Presses and the introduction of Plant machinery. To be able to develop software programmes on a variety of PLCs and Robots modify and update as necessary. The successful candidate will also be required to have a high level of knowledge and understanding of machine safety systems, schematic drawings and have the ability to create and modify. Control systems include pneumatic and hydraulic circuits.

Key Tasks/Responsibilities

Mitsubishi GX Developer -GX Works - GX Configurator…

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Salary/Rate
£28,000 - £34,000/annum pension + benefits 
Location
Scunthorpe
Posted
28/04/2016 (12:28) 
Company
Job Type
Permanent 
Description

Pegasus Opera Accounting Software Support Consultant - why not work for one of the most highly regarded, friendly and professional resellers in the North East with a great team spirit and a strong client base? If you have Pegasus Opera Support experience or Accounting Software Support skills you won't find a better company to work for in this area. Salary to £34k for the right candidate plus good benefits.

As part of a larger group of companies, our client has a successful 20 year track record in the accounting, ERP and CRM software market. They work extensively in the Pegasus Opera II and 3 market and solutions can be sold as on-premise…

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Job Type
Permanent 
Applications
More than 10
 
Location
Llanelli
Posted
15/04/2016 (17:04) 
Company
Job Type
Permanent 
Description

Overview of the Technical Software Support Engineer

Control System specialist to manage and support all plant equipment, these include software of PLC systems, Robots, Process controls, Power Presses, Hydraulic Presses and the introduction of Plant machinery. To be able to develop software programmes on a variety of PLCs and Robots modify and update as necessary. The successful candidate will also be required to have a high level of knowledge and understanding of machine safety systems, schematic drawings and have the ability to create and modify. Control systems include pneumatic and hydraulic circuits

Key Tasks/Responsibilities of the Technical…

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Location
Blackpool, Lancashire   Also in other locations
    Posted
    Just Added!
    Company
    Job Type
    Contract 
    Description

    Autosys Software Support role

    A 3-6 month contract, and the salary is negotiable at this stage. There is the option to be based in either their Blackpool, Manchester or Birchwood offices.

    Primary duties will be Configuring, Managing, and Maintaining the software, with some batch scheduling.

    A full job description will be available shortly.…

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    Location
    Blackpool, Lancashire   Also in other locations
      Posted
      Just Added!
      Company
      Job Type
      Contract 
      Description

      Autosys Software Support role

      A 3-6 month contract, and the salary is negotiable at this stage. There is the option to be based in either their Blackpool, Manchester or Birchwood offices.

      Primary duties will be Configuring, Managing, and Maintaining the software, with some batch scheduling.

      A full job description will be available shortly.…

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      Salary/Rate
      £20,000 - £25,000/annum 
      Location
      Horsham, West Sussex
      Posted
      22/04/2016 (14:11) 
      Company
      Job Type
      Permanent 
      Description

      Accounting Software Support
      Horsham
      £20-25k
      VR/01742R

      We're looking for candidates who have experience supporting Accounting/ERP, i.e. Sage, Great Plains, Infor, Pegasus, Iris, SunAccounts and Xero, to join our client - a software house established for 35 years.

      We need an experienced 1st Line Support technician to join their friendly team. The role will involve answering and resolving software support requests received from our customers via telephone and email.
      This role is ideal for an experienced, customer-focused candidate with strong IT skills who is seeking their next challenge in the business management software sector. This is a fantastic…

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      Location
      Llanelli
      Posted
      18/04/2016 (09:56) 
      Company
      Job Type
      Permanent 
      Description

      RMS is acting as an Employment agency on behalf of our client based in Stockton. We are currently looking for an experienced Technical Software Support Engineer to join the team on a permanent basis.

      Overview
      Control System specialist to manage and support all plant equipment, these include software of PLC systems, Robots, Process controls, Power Presses, Hydraulic Presses and the introduction of Plant machinery. To be able to develop software programmes on a variety of PLCs and Robots modify and update as necessary. The successful candidate will also be required to have a high level of knowledge and understanding of machine safety systems…

      More
      Salary/Rate
      £25,000 - £30,000/annum 
      Location
      Poole
      Posted
      29/04/2016 (11:04) 
      Company
      Job Type
      Permanent 
      Description

      Software Support Analyst - £25k - £30k - Poole.

      A Software Support Analyst is required by our prestigious client, a growing, market leading Software Company. As a Software Support Analyst, you will have proven experience of software support preferably with finance, ERP or Integrated Business Management Software.

      You will be part of a team of software support consultants and analysts who provide support and implementation services, focusing on the delivery of telephone software support to end user customers.

      Experience required:

      * 1+ years in a role using or supporting Business Management/ERP/Accounting software together with an understanding…

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      Salary/Rate
      £18,000 - £25,000/annum + benefits inc pension 
      Location
      Loughborough, Leicestershire
      Posted
      25/04/2016 (17:03) 
      Company
      Job Type
      Permanent 
      Description

      Application Support/Helpdesk analyst/Bespoke software support

      Key skills:
      -IT helpdesk experience
      -Application support/bespoke software support
      -Excellent customer service skills
      -Problem solving
      -ERP (desirable)

      The key responsibilities are:
      Deliver high level of customer satisfaction
      Work to understand customer issues within the context of their business
      Prioritise issues and manage customer expectations
      Communicate with customers at multiple levels
      Provide support, feedback and escalation during priority incidents
      Gather relevant information about issues
      Test & deliver software fixes
      The right candidate must be:
      A team player
      Self driven…

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      Salary/Rate
      £20,000 - £25,000/annum + Bonus + Benefits 
      Location
      Bedford, Bedfordshire
      Posted
      29/04/2016 (16:09) 
      Company
      Job Type
      Permanent 
      Description

      Software Support Analyst/1st Line Support – Bedford
      Permanent role paying up to £25,000 per annum + Bonus + Benefits

      Job summary
      Provide 1st line support for Application Development products used by the business.

      Duties
      • To provide first line support for products including:
      o Reporting
      o Bespoke Software
      o LANDesk
      o CMDB
      o Development Operations
      o Testing
      • To resolve issues or escalate to second line support with the required level of information obtained from the product user
      • To gather accurate and complete information pertaining to the raised issue for resolution or escalation
      • Update and maintain the support queue in the Application…

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      Salary/Rate
      £25,000 - £30,000/annum Benefits  
      Location
      Poole
      Posted
      21/04/2016 (09:08) 
      Company
      Job Type
      Permanent 
      Description

      Software Support Analyst / Application Support Analyst - ERP / Accounting
      Software Support, ERP, Accounting, Application Support
      Poole, Dorset
      Circa £30,000 & benefits

      We are seeking a Software Support Analyst, skilled across ERP, Integrated Business Management Software, Accounting and Application support to offer Technical support and assistance to our prestigious client's customer base

      You will be part of a team of software support consultants and analysts who provide support and implementation services to our client's customer base throughout the UK and Ireland. This vacancy focuses on the delivery of telephone software support

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      Job Type
      Permanent 
      Applications
      Less than 10
       
      Salary/Rate
      £25,000 - £32,000/annum 
      Location
      Leicester, Leicestershire
      Posted
      22/04/2016 (17:47) 
      Company
      Job Type
      Permanent 
      Description

      Software Implementation and Support Consultant (ERP) - Leicester

      Our client is a multiple award winning software development company based in Leicester. They create software that provides practical solutions to real business problems – helping businesses to reduce their environmental impact, cut costs and bad debt, and improve cash flow. Through expansion, they are seeking an additional, enthusiastic and ambitious Software Implementation and Support Consultant to join the team. Effectively, we are looking for someone with ERP knowledge (MS Dynamics, NAV, Sage, Great Plains for example).

      You will be responsible for providing software implementations…

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      Location
      Wallingford   Also in other locations
        Posted
        19/04/2016 (10:58) 
        Company
        Job Type
        Permanent 
        Description

        Our client (a global leader in its field) require an experienced software support engineer to work as part of a small but highly technical team responsible for the implementation and day-to-day support of their in-house developed software products. The role will require interaction with users within their customer base as well as communication with users of the software from a wide range of technical backgrounds. You will ideally (although not essential) have knowledge of general modelling concepts and be prepared to travel to a customer’s location (both in the UK and EMEA) to install, implement and train users in the use of their software

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