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Salary: £18k - £24k + Bonus
Our Client is a successful Software House. Due to expansion they are now seeking a motivated and enthusiastic Software Support engineer to join their bright and dynamic team. They are looking for candidates with a good understanding of databases and an appreciation of the value of good customer service.
The role involves telephone technical support of their clients in their specialist software and extensive use of their contact management software to log details of the calls taken.
Candidates will be keen to learn and have the ability to work well in a team…
As a software developer your role will include:
Carrying out software developments to a high standard and within time constraints.
Working with end customers and other business partners to resolve software support issues.
Documentation of existing systems and new developments
Designing and specifying new systems and alterations to existing systems.
Provide out-of-hours end-user remote support on a rota basis
To apply for this position you must possess a degree with at least 2nd…
£25000 - £28000/annum
We have fantastic opportunities for graduate Software Developers to work on curriculum software products for schools and colleges using the latest Microsoft technologies.
RM Education is a leading provider of ICT solutions to schools and is certified as a Top Employer UK. You will be working on new and innovative technologies and continuing to develop products such as our network management solution used in over 6000 UK schools, as well as our RM Books and Easimaths solutions.
The role will suit someone who loves to discover new technologies and is passionate to explore how it can bring competitive advantage to RM, and make…
£50000 - £65000/annum
The breadth of technologies and markets our client serves involves working with most of the biggest and best semiconductor, consumer electronics, multimedia and App content developers and industry partners in the world.
This role is based in the informal environment of our comfortable and well-equipped office near Monmouthshire, initially working and interacting with a partner organisation based in Eastern Europe.
The role is to work on an Ensigma RPU…
£32406 - £39798/annum
We are looking for highly skilled and motivated Senior IT desktop support analyst (known at the University as Lead Field Support Engineer) to join our Service Management Division. You will play a vital role as the technical lead for one of our Field Support teams, providing a broad range of IT support to end users within the University, both remotely and desk-side. Taking responsibility for major or widespread issues, you will be the point of contact within the team, supervising and instructing colleagues in all aspects of current operational procedures. Working closely with the Lead Service Desk Analysts and other technical…
Up to £25k basic + excellent benefits package
Are you currently working as a Software Support Executive and looking for a progressive career opportunity with an innovative software company?
Do you have an understanding of SQL, Access and Oracle databases along with experience of using Microsoft packages?
If so this make me the career move you have been looking for.
We are recruiting on behalf of a progressive software company based in Newbury who due to continued growth are now seeking an experience Support person to assist in providing technical and non- technical support to customer and colleagues including…
Whether you're a budding, self-taught designer with the right mix of skills, a talented graduate, have prior experience within a design agency or a commercial environment and looking to progress your skills and career this could be the job for you.
- Have confidence, enthusiasm and an innovative approach to design
- Be adaptable, able to self-manage and have the ability to prioritise workload, working well under pressure
- Show great attention to detail and take pride in your work
- Oversee the full life…
Wooburn Green, Buckinghamshire
Salary £60,000 per annum
37 hours per week
A superb opportunity has arisen for an experienced Application Development Manager. Reporting to the Director of Business Transformation you will be responsible for the development and support of in-house and packaged solutions.
This is a hands-on role for an applications developer with extensive programming experience. In-house systems are developed using Lansa development environment, and training will be provided for the right candidate.
The key accountabilities for the role include:
Responsibility for the Group’s…
Milton Keynes Village
Main purpose of the job:
The standard desktop project will implement a standard desktop environment
- Same Operating System for everybody (Windows 7)
- Same general machine configuration and setup
- Same security setup/configuration based on new ePO platform and Wensense
- Standard set of applications for all users - including O365 and Lync (IM only)
- All local applications being centrally managed/published
- All mailboxes migrated onto O365 in the cloud
- All user and PC accounts migrated to global domain
- Basic but harmonized end user support solution to ensure support readiness from day 1…
City of London
£40000 - £55000/annum
- Developing an annual marketing plan
- Developing an annual marketing budget…
My client is a supplier of Software to the Aviation Industry. Airlines, Private Jet Operators, Maintenance Facilities, Training Providers and Passenger Terminals all enjoy the benefits of the Software.
A truly global business that is showing exciting expansion into other areas of Aviation as well as general industry.
1st line customer support agent (software)
Liaising with clients by telephone and email day-to-day, occasionally in person
Answering questions on how to use the software
Assisting with changes to system configuration
Investigating issues as reported by clients to identify whether user error or software bug
Zest Medical Recruitment is working in partnership with an ophthalmic industry leader in the manufacturer of practice software and diagnostic optical equipment who are currently recruiting a Software Support Analyst to provide technical support to their practice management system.
This role is based in Newbury and will ideally suit an experienced Dispensing Optician or Optical Assistant that has a keen interest or qualifications within IT. The successful candidate will be responsible for providing 1st line technical support to independent practices who are running the companies practice management system.
The ideal candidate will…
This is a fantastic opportunity to work for a well established and successful Company who is an Ophthalmic industry leader in the manufacture of practice software and diagnostic optical equipment. They are looking to recruit a Software Support person to provide 1st line technical support to independent practices who are running their practice management system.
IT Software Support, Software Support, Technical Support
Suitable candidates could conveniently live in or near to: Newbury, Reading, Basingstoke
This is a permanent position for an IT Software Support person
The successful candidate will receive…
Software Support Administrator
Taunton area, Somerset
Working hours Mon – Fri 8.30am-5.30pm
Starting Salary £18,900PA + Full Training provided and Salary Enhancement Structure
Due to year on year success and continued expansion, our client, a leading Document Management Company is looking to recruit a Software Support Administrator to add strength to their existing team.
The Role -
Reporting to the Implementation Manager, you will be part of a team delivering document design, processing and distribution requirements for a wide variety of customers, creating bespoke templates to capture, control and output customer’s documents…
This vacancy for a Software Support Technician offers the right candidate a great opportunity to start on an exciting career as part of a professional IT business, based primarily around Payroll and Accounting software. Full Training will be provided.
As a Software Support Technician your responsibilities will include:
• Ensure new support calls are logged within reasonable time and the customer is kept up to date with progress.
• Categorise and escalate queries and monitor their path through to resolution.
• Resolve helpdesk queries over the phone or via email where possible and take individual responsibility for keeping up to date with…
Infrastructure / Software Support Analyst - Birmingham
Infrastructure / Software Support Analyst - £40k - £45k
Windows Server, Hyper-V, VMWare, Scripting, PowerShell
Infrastructure / Software Support Analyst required by a successful, global software company based at their Birmingham offices. Due to continued success and expansion they are looking to hire an additional Infrastructure / Software Support Analyst for their highly skilled distributed Service Support team in a Software a Service environment.
The successful Infrastructure / Software Support Analyst will provide service, support and incident management to an extensive client…
Software Support Technician – (Growing business – Excellent training)
Providing frontline technical support
Resolving any queries immediately where possible or managing through to resolution
Raising and maintaining all necessary and relevant internal records
Mixture of hands on customer IT support and occasional on-site work
Building client relationships
Undertaking training to ensure a high level of technical knowledge is maintained
Ability to eventually conduct and participate in client meetings / system demonstrations
Remote support for clients regardless of location
Communicating effectively with customers…
Software Support Engineer - Crawley - £25k
Excipion are offering a fantastic opportunity on behalf of one of our clients in the South East. The company are a Microsoft Gold Partner and are a leading provider of Manufacturing Execution Systems (MES) working with high profile clients on a global scale. They have further offices in Europe, Asia and the USA and have worked with international companies such as Nissan, Toyota, KP Snacks and Airbus.
The successful candidate will join the group as a Software Support Engineer offering the opportunity to be part of a highly skilled and dedicated team. An eight week structured training programme…
SQL Software Support Engineer
Salary £20k - £30k DOE
+ Excellent benefits including pension, healthcare, bonus, etc.
Established 20 years ago, our client employs over 100 members of staff as its offices in Luton.
We are looking to recruit a Data Support Analyst to work within our Software Application Support Team.
Applications are invited from candidates either with relevant work experience or from recent graduates whose courses comprised a significant element of data and development together with hands-on experience of sql. A good understanding of ASP.net would also be desirable. For this role…
Software Support Technician
Salary: £18k - £20k
Flexibility to meet shift requirements from 8am to 6pm
With over 20 years experience, our client is a global leader in their field of delivering industry specific Software. Based in Maidstone they are now looking to recruit a Software Support Technician to join their busy team.
Maybe you are already have experience in a Helpdesk / Support role and are now looking to join a larger company where you can grow. Or perhaps you are a recent Graduate keen to join a forward thinking company in a Software Support role.
To provide timely and accurate…
System Support Engineer (Electronic Hardware & Software Systems)
Would you like an opportunity to work with a leading global technology solutions specialist? My client has recently been awarded an Engineering programme worth over £600M to add to its order book! This is the perfect time and opportunity to take on this role, with many new and exciting projects coming up over the foreseeable future.
We are looking for a System Support Engineer that has demonstrable experience in supporting a high technology integrated system, incorporating hardware, software, communications, Electronics and remotely operated networked devices. You will…
Pegasus Accounts Software Support Consultant
£20,000 - £36,000
Have you got experience of Pegasus Software?
I would like to hear from you as my client based near Wetherby is looking for a ERP/ Accounts Software Support Consultant who has exceptional knowledge of Pegasus.
You will be providing telephone and remote assistant
Pre-sales requirements discussed and analysis
System installation and implementation
On-site and remote training and support
You will need an understanding or experience with Pegasus Opera, Sage 50, Exchequer Enterprise on Intact would be useful.
You must have a good knowledge and understanding…
Our client is looking for an IT Software Support employee to support the Product Managers. The position is office based in Newbury and they are offering a salary of £25,000 per annum, along with company benefits.
Ideally looking for candidate with experience with IT hardware/software and operating systems. Have good customer relation/ communication skills essential as lots of telephone contact. Good knowledge of MS office and a basic understanding of databases. An ideal candidate would be someone that has worked in an Optometric environment.
Your duties will include:
*Remote implementations of Practice Management software
Graduate Software Support
Salary: £16k - £21k DOE
We would very much welcome applications from recent IT Graduates with some form of customer service experience looking to join one of the fastest growing, but equally well established Software House.
We are looking to recruit as a matter of some urgency as some existing team members have just been promoted to other areas of the business. This is very much a long term career for the right candidate
As Support Engineer you will provide telephone and remote support for their business software product.
You will respond to enquiries from their customers received…
Reporting to the Technical Support Manager this role will form part of a 1st line Software Support team involved in all aspects of technical and customer support. The main priorities for this role will be to identify and resolve issues that have been reported on a bespoke in house suite of software. The software is based upon a template and part of this role will be to work with the customer to enhance the templates to meet the customers needs. Working closely with the Customer Support team your objective will be to resolve all fault calls in an efficient and timely manner. This is a fast paced role which is often time critical…More
Software Support Engineer, Cambridge, £25K
Due to recent acquisition, dynamic growth with on-going success, our client, a global & leading provider of software solutions into SME’s and the UK Top 100’s.
You will enjoy a fast paced support centre environment supporting over 2400 sites across the world.
You will provide inbound phone support for clients with excellent customer service focus and ability to resolve technical issues, provide implementation assistance, workarounds and solutions via telephone, remote support and email.
This is a great opportunity to work with a talented support team who deal with multiple software…
Our client are a global engineering firm who are looking to recruit a software support developer who will be involved in the building of scientific instrument control software.
The software is used for clinical identification machinery that can detect microbes like E-Coli and MRSA.
Candidates will be expected to provide application support to internal and external users to ensure fast resolution to customer issues.
Candidates must have a computer science/software engineering degree or 2 to 3 years experience of software development in C#, C OR Java.
The role is challenging and we are looking for candidates who love to solve problems…
We are currently recruiting a dynamic Software Support Analyst to join our busy Customer Care Team.The ideal candidate will be accomplished in bespoke software application support analysis with strong SQL skills and have a flair for IT, preferably software.
You will need to be a natural problem solver with a highly analytical mind to identify and solve technical issues to support our external clients.This is a customer facing role so first rate communication skills are essential as well as the ability to take ownership of a call through to final resolution.
As an employer we are committed to cultivating a friendly and exciting…
Software Support Analyst - Chessington - £24,000-27,000pa
Huntress Group are currently recruiting for a brand new role within a small family owned establishment in Chessington. The role will consist of ensuring the organisations software in place is being utilised to its full potential, and providing training within the organisation on the software packages to ensure best use. Full training will be given on the software package, however we are looking for those who are IT savvy with excellent analysis and reporting skills. This is a new role where for the right candidate will provide an excellent exposure within the IT field and enable…
We are currently looking for a software support engineer to work with a client who specialises in models for energy traders. As a small company employing an international team, our client is looking for a multi skilled person who will thrive in a role that offers both variety on a day to day basis and a chance to grow professionally.
Working as part of a group of other IT professionals, the successful candidate will be assisting a team focusing on country demand models and forecasts tailored to assist energy traders with their demand forecasting requirements.
• Results focused, determined and conscientious mind-set…
Software Support Analyst - SQL
Salary: £16k - £23k
The successful candidate will be providing second line product/solution support to our customer base; they will be required to prioritise day to day incidents, resolve customer queries and promote excellent customer service both internally and externally.
Key Responsibilities and Accountabilities
• Second point of contact for all customers for product/solution support.
• Accurately updating and maintaining internal records and systems.
• Supporting the business by ensuring excellent Customer service internally and externally
Bespoke software house seeks a motivated Support Analyst to join their successful business. This is an exciting time for the organisation as they continue to grow and begin the transition to the cloud, utilising Microsoft Azure. You would be part of this move, providing a face for the business and expanding your technical knowledge. If you are looking for your next challenge, working with technical people and the latest in technologies, this may be the next step for you.
ROLE: Support Analyst (Software)
SALARY: Up to £27,000 (depending upon experience)
BENEFITS:Include flexible working, private health care, pension, life assurance…
Position: Software Support Consultant
Location: Sheffield, South Yorkshire
Salary: £13,500 - £19,500 depending on experience - Plus £3k shift allowance
Our client provides key marketing and technology tools on an international scale catering to over 3000 customers in our 10 countries, with offices in UK, USA and Canada.
Their UK office specialises in media, marketing and technology solutions for the development of the promotional product and print industries, offering a market leading and internationally acclaimed collection of technology tools and marketing/publishing services designed to help grow sales…