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Job Title
Salary/Rate
£19,000/annum pension 
Location
York
Posted
09/05/2016 (11:52) 
Company
Job Type
Permanent 
Description

Customer Service / Software Support
£19,000
York

About the Company:

A highly successful national organisation is expanding their customer support base due to the high demand of their products and services. The company have an exceptional senior management team and market leading technology, the business offer exceptional first class customer service for their clients. This company places their customers at the heart of everything they do and by having this ethos have become very successful. Joining the organisation at this stage of growth will provide excellent opportunities for both earnings potential and career progression.

The role…

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Job Type
Permanent 
Applications
Less than 10
 
Featured Jobs
Location
Chester
Posted
18/05/2016 (10:14) 
Company
Job Type
Permanent 
Description

Shortlist Recruitment have an exciting opportunity for an experienced Software Support Engineer to join a well-established software house near Chester.

We are currently looking for an experienced Software Support Engineer who has software support experience within either an IT support provider or a large software house.
Required Skills for the Software Support Engineer
* Self-driven and innovative individual.
* Broad technical knowledge of software systems and processes
* IT systems
* Java J2EE
* VMware or Hyper-V
* Tomcat
* REST web services

Desirable Skills for the Software Support Engineer;
* JavaScript
* DevOps
* AWS
* Any development…

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Featured Jobs
Location
Exeter, Devon
Posted
25/05/2016 (16:24) 
Company
Job Type
Permanent 
Description

Accounts Software Support Manager
Exeter or Torquay
£ Competitive + great package

Your role as Accounts Software Support Manager will be providing help and training both externally to clients and internally to your colleagues, across a network of offices in the South West. You will have a base at either the Exeter or Torquay office but there will also be travel involved so you must have access to a car.

This is a role that will allow you to use your technical knowledge on accounting technicalities as well as software packages.

What will the role as Accounts Software Support Manager involve?

- Providing support and training to both clients…

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Salary/Rate
£19,500/annum 
Location
Wellington
Posted
09/05/2016 (12:54) 
Company
Job Type
Permanent 
Description

IT Software Support Consultant

A growing organisation on the outskirts of Taunton is currently looking for candidates with an enthusiasm for technology to join them in a unique position, offering training and development opportunities.

As a Software Support Consultant you will be responsible for proving existing customers with technical and customer support, on resolving reported issues with a bespoke code-set installed with each customer.

As a Software Support Consultant you will be responsible for a range activities, including implementing customer requirements, carrying out any enhancements to a "customisation" code-set. Investigating…

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Job Type
Permanent 
Applications
Less than 10
 
Salary/Rate
£0 - £18,000/annum Pension  
Location
Southampton
Posted
16/05/2016 (17:58) 
Company
Job Type
Permanent 
Description

Our client are looking for a Customer Software Support to join our established client in Southampton on permanent bases.

Job Description:

* Key position within the support team
* Answering customer support calls and giving technical advice
* Performing remote installs and upgrades
* Testing new releases of software
* Investigation of software bugs
* Issuing new licences and monthly serial codes
* Assisting with the on-going development of the software
* Administration duties
* Perform additional duties as required

Full Software & SQL training will be provided

Person Specification:

* Good IT Knowledge - specifically MS Office applications…

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Salary/Rate
£20,000 - £22,000/annum 
Location
Huddersfield, West Yorkshire
Posted
03/05/2016 (14:57) 
Company
Job Type
Permanent 
Description

With an excellence approach to customer service, this role revolves around the investigation and resolution of customer and internal support requests in relation to our accounting and payroll software. In doing this, you will be responsible for providing a high quality level of service to all our customers and be able to identify and solve queries as part of the wider Software Division.

With excellent communication skills, you need to be all-rounder who is driven by customer service and providing 1st/2nd line support for our range of software products. Responsibilities include, but not limited to, providing software support via telephone, remote…

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Salary/Rate
£25,000 - £30,000/annum 
Location
Tolworth, Greater London
Posted
19/05/2016 (15:54) 
Company
Job Type
Permanent 
Description

Salary: £25,000- £30,000pa, DOE
Type: Permanent
Location: Epsom

Cassidy Crane Recruitment are proud to be working in partnership with a growing provider of IT Support Services, recruiting for a Software Support Consultant to join their team in Chessington.

Working with a wide range of clients from large, public sector organisations based around the UK, to SMEs operating across a number of industries. This reputable business have significant experience of developing and delivering tailored IT and CRM solutions to meet varying business requirements.

This role will be to provide help and support to clients and carry out development and customisation…

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Salary/Rate
£20,000 - £28,000/annum 
Location
Stafford, Staffordshire,
Posted
27/05/2016 (09:39) 
Company
Job Type
Permanent 
Description

SLQ Database Analyst / Support Engineer Staffordshire £25-28,000

A high growth, dynamic and entrepreneurial, software house and services business moving at 100mph.

Do you enjoy interrogating databases (SQL) and devising complex queries, digging around to solve faults and issues? Can you handle large complex data sets?

If this sounds a bit like you, we would like to hear from you.

We are looking for the following experience / skills:

SQL Server - querying, manipulating data, extracting data - creating complex SQL queries

ITL - knowledge and ideallt experience working within an ITIL governed team

SDLC - experience working within the full…

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Salary/Rate
£30,000 - £31,000/annum 
Location
Bournemouth, Dorset
Posted
17/05/2016 (14:44) 
Company
Job Type
Permanent 
Description

A leading software house specialising in Financial Systems have an immediate requirement for an internal application software support executive to join them at their offices in Hampshire./ Dorset borders.

Key Skills: Software Support Analyst, Software implementation, financial systems, Exchequer, Access accounts, SAP Business 1, Dynamics

Location: Hampshire / Dorset border, Southampton, Bournemouth,

Salary: Circa £30,000

As application support executive your role will be to provide support to my clients customers via telephone and email support. Liaise with customers on issues as well as consultants, developers, other support staff to ensure…

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Salary/Rate
£18,000 - £24,000/annum + bonus 
Location
Canterbury, Kent
Posted
10/05/2016 (13:12) 
Company
Job Type
Permanent 
Description

Application Software Support Engineer- SQL
Location: Canterbury
Salary: £18k - £24k + Bonus
VR/01706R

Our Client is a successful Software House. Due to expansion they are now seeking a motivated and enthusiastic Software Support engineer to join their bright and dynamic team. They are looking for candidates with a good understanding of databases and an appreciation of the value of good customer service.
The role involves telephone technical support of their clients in their specialist software and extensive use of their contact management software to log details of the calls taken.
Candidates will be keen to learn and have the ability to work…

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Salary/Rate
£30,000 - £40,000/annum £30,000 - £40,000 pa DOE 
Location
Manchester
Posted
06/05/2016 (11:37) 
Company
Job Type
Permanent 
Description

FRENCH SELECTION UK
French Speaking Software Support Consultant
IT support, Support Engineer, Technical Customer service, CRM, Fluent in French, Software support, Business software, Benchmark software, Frontline Support, Software Trainer, Software implementation, Client implementation support, Benchmarking, IT project, Account Management, Travel, Fluent in English, Fluent in French, Manchester, France, Europe
Salary: £30,000 - £40,000 pa DOE
Location: Manchester, Greater Manchester
At commutable distance from Manchester, Cheetham Hill, Salford, Droylsden, Salford, Swinton, Prestwich, Stretford, Prestwich, Failsworth, Oldham, Stockport, M60 Corridor…

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Salary/Rate
£450 - £550/day 
Location
Birchwood, Cheshire   Also in other locations
    Posted
    04/05/2016 (10:35) 
    Company
    Job Type
    Contract 
    Description

    Autosys Software Support role

    Expert specialist resource is required to build, configure and manage the CA Workload Automation AE (Autosys Edition) job scheduling tool. Initially the solution will only be used to monitor the new Crown Hosting environment that is being built to host the CIS-R application, but all objectives should align with the overall goal to deliver a job scheduling solution for all remediated applications. Specific objectives include:
    • Determine the Autosys system build requirements and ensure that the design is operationally fit for purpose.
    • Collaborate with other partners (IOS functions, Technology Platforms and suppliers…

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    Get the latest Software Support jobs with Job Alerts

    Salary/Rate
    £18,000 - £23,000/annum benefits 
    Location
    Maidstone
    Posted
    09/05/2016 (15:42) 
    Company
    Job Type
    Permanent 
    Description

    Trainee Accounts Software Support Consultant

    **Accountancy qualifications are essential

    Salary: £18k - £23k per annum

    Benefits include 23 day's holiday, life assurance, non-contributory pension scheme

    Location: Maidstone, Kent

    Ref: 1371230

    This new vacancy has arisen due to company expansion. Excellent career progression available for graduates

    * The successful applicant will be part of a growing, busy telephone support team, which is headed up by a fantastic Manager. You would be assisting the company's corporate and professional client base in a non call centre environment, with a range of software queries.

    * Full training will…

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    Salary/Rate
    £300 - £500/day 
    Location
    Manchester   Also in other locations
      Posted
      04/05/2016 (10:39) 
      Company
      Job Type
      Contract 
      Description

      Zabbix Software Support role

      Expert specialist resource is required to build, configure and manage the Zabbix infrastructure monitoring solution. Initially the solution will only be used to monitor the new Crown Hosting environment that is being built to host the CIS-R application, but all objectives should align with the overall goal to deliver a Systems Management solution for all infrastructure and applications. Specific objectives include:
      • Determine the Zabbix system build requirements and ensure that the design is operationally fit for purpose.
      • Collaborate with other partners (IOS functions, Technology Platforms and suppliers) to build…

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      Location
      Llanelli
      Posted
      16/05/2016 (09:42) 
      Company
      Job Type
      Permanent 
      Description

      RMS is acting as an Employment agency on behalf of our client based in Stockton. We are currently looking for an experienced Technical Software Support Engineer to join the team on a permanent basis.

      Overview
      Control System specialist to manage and support all plant equipment, these include software of PLC systems, Robots, Process controls, Power Presses, Hydraulic Presses and the introduction of Plant machinery. To be able to develop software programmes on a variety of PLCs and Robots modify and update as necessary. The successful candidate will also be required to have a high level of knowledge and understanding of machine safety systems…

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      Salary/Rate
      £20,000 - £23,000/annum BUPA and on-site parking 
      Location
      Crowthorne, Berkshire
      Posted
      10/05/2016 (09:44) 
      Company
      Job Type
      Permanent 
      Description

      Our client is looking for an energetic and enthusiastic Support Administrator to take up a new and exciting opportunity within their team. As a Support Administrator, you will need to be well spoken and polite, with a flexible approach to daily tasks. You must be able to converse appropriately with customers across all levels. This is a unique position which requires a thirst for learning, a desire to help, and long term commitment.

      A professional yet relaxed working atmosphere with excellent dynamics.

      Key Skills

      • Excellent telephone manner and enjoy helping existing customers on the phone and via email.
      • Working knowledge of Windows…

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      Salary/Rate
      £25,000 - £35,000/annum healthcare + pension 
      Location
      Poole
      Posted
      05/05/2016 (11:00) 
      Company
      Job Type
      Permanent 
      Description

      ERP or Accounting Software Support Analyst - based in Poole with top employer.

      This is an excellent role with a leading software solutions company located in Poole in Dorset. They are looking for an Application Support Consultant / Support Analyst with previous experience in a helpdesk or software support environment, working with either ERP software or accounting software. You would be joining a professional, busy and fun team, giving excellent service to their UK client base, and on offer is a base salary from £25 - 35k (depending on your level of skills) with benefits including pension, private health care and 5 weeks holiday.

      With a history…

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      Job Type
      Permanent 
      Applications
      More than 10
       
      Salary/Rate
      £25,000 - £30,000/annum 
      Location
      Poole
      Posted
      10/05/2016 (10:55) 
      Company
      Job Type
      Permanent 
      Description

      Software Support Analyst - £25k - £30k - Poole.

      A Software Support Analyst is required by our prestigious client, a growing, market leading Software Company. As a Software Support Analyst, you will have proven experience of software support preferably with finance, ERP or Integrated Business Management Software.

      You will be part of a team of software support consultants and analysts who provide support and implementation services, focusing on the delivery of telephone software support to end user customers.

      Experience required:

      * 1+ years in a role using or supporting Business Management/ERP/Accounting software together with an understanding…

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      Job Type
      Permanent 
      Applications
      Less than 10
       
      Salary/Rate
      £20,000 - £25,000/annum + Bonus + Benefits 
      Location
      Bedford, Bedfordshire
      Posted
      27/05/2016 (14:53) 
      Company
      Job Type
      Permanent 
      Description

      Software Support Analyst/1st Line Support – Bedford
      Permanent role paying up to £25,000 per annum + Bonus + Benefits

      Job summary
      Provide 1st line support for Application Development products used by the business.

      Duties
      • To provide first line support for products including:
      o Reporting
      o Bespoke Software
      o LANDesk
      o CMDB
      o Development Operations
      o Testing
      • To resolve issues or escalate to second line support with the required level of information obtained from the product user
      • To gather accurate and complete information pertaining to the raised issue for resolution or escalation
      • Update and maintain the support queue in the Application…

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      Salary/Rate
      £25,000 - £30,000/annum Benefits  
      Location
      Poole
      Posted
      26/05/2016 (13:52) 
      Company
      Job Type
      Permanent 
      Description

      Software Support Analyst / Application Support Analyst - ERP / Accounting
      Software Support, ERP, Accounting, Application Support
      Poole, Dorset
      Circa £30,000 & benefits

      We are seeking a Software Support Analyst, skilled across ERP, Integrated Business Management Software, Accounting and Application support to offer Technical support and assistance to our prestigious client's customer base

      You will be part of a team of software support consultants and analysts who provide support and implementation services to our client's customer base throughout the UK and Ireland. This vacancy focuses on the delivery of telephone software support

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      Location
      Barnstaple, Devon
      Posted
      22/05/2016 (18:08) 
      Company
      Job Type
      Permanent 
      Description

      MRP End User Software Support

      An exciting opportunity has arisen within a successful expanding company in Barnstaple for a MRP end user software support.

      Location Barnstaple

      Salary DOE

      Flexi Hours Monday to Friday Core hours of 9:30am to 4:30pm

      Holiday 21 days Plus Bank Holidays

      MAIN DUTIES:
      • To assist end users with the use and functions of MRP software by the clients at their sites by both telephone and email on a day to day basis.
      • Options for remote assistance is also available to some key clients.
      • Ensure that all client enquiries are answered promptly and within specified SLAs.
      • There will be a requirement to advance on site…

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      Salary/Rate
      £35,000 - £45,000/annum £30-45k pa + benefits  
      Location
      Bedford, Bedfordshire
      Posted
      23/05/2016 (09:51) 
      Company
      Job Type
      Permanent 
      Description

      Our client is a dynamic £100m turnover Company with both global and UK clients. continuous change in a very competitive market both globally and in the UK. This is a new position which has been created due to the growing need for both internal and external applications to support the UK business.

      The person

      The person will be a highly motivated individual with at least 2 years� experience in programming with C# - ASP.NET and software support. You will need to be able to work efficiently & independently with strong communication skills. You should be creative but objective as well as forward thinking when it comes to developing new solutions…

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      Job Type
      Permanent 
      Applications
      More than 10
       
      Salary/Rate
      £23,000 - £30,000/annum Excellent company benefits 
      Location
      Hemel Hempstead, Hertfordshire
      Posted
      21/05/2016 (19:05) 
      Company
      Job Type
      Permanent 
      Description

      SystemCare Consultant (Hemel Hempstead, Office Based)
      To provide product and technical service to our customers around the UK, predominately South East England, who use Pegasus accounting software products (Opera 3, Opera II, Operations, Capital Gold Accounts, Capital Gold Payroll). This role is exciting and dynamic, with continual customer contact, in a lively environment, providing help and guidance to customers with questions of a product and technical nature. A key requirement will be to carry out thorough investigation and analysis on all issues and to put forward ideas for improving the services offered by the Help Centre team.

      • In-depth…

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      Salary/Rate
      £206/week 
      Location
      Rochester, Kent
      Posted
      12/05/2016 (11:30) 
      Company
      Job Type
      Contract 
      Description

      Software Tester And Support Apprentice

      Shortcode: 1211-0001-00007515
      Programme: Software and web development
      Town: Rochester
      Postcode: ME2
      Salary: £206 per week
      Closing date: 26 July 2016

      You will be working for...

      Our client is a leading education company based in Kent .It is a large company that has had unprecedented growth since its inception and is involved in many different sectors within the education industry. This is a fantastic opportunity for the right candidate to gain exposure to industry!

      Be part of QA’s 10k in Tech and add yourself to the UK’s tech explosion!

      In this job you will...

      - Report to the Development Manager…

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      Location
      Watford, Hertfordshire,
      Posted
      10/05/2016 (09:08) 
      Company
      Job Type
      Permanent 
      Description

      Role Software Developer and Support
      Location Watford
      Commutable from - Watford, Potters Bar, Hemel Hempstead, St Albans, Hatfield and Harpenden, Rickmansworth
      Salary - £dependant on experience

      My client is a leading manufacturer of electrical products for export to national and international markets. They are expanding and looking to expand their development team.

      The role will be will consist of two parts, development and internal infrastructure support. The bulk of this role will be the development of Greenfield products. This is mainly coded in C/C++ and C# (VB) and experience in any of these languages with a willingness to learn…

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