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Job Title
Salary/Rate
£18000 - £24000/annum + bonus 
Location
Canterbury, Kent Also in 2 other locations 
Posted
20/07/2015 (12:34) 
Agency
Job Type
Permanent 
Description

Software Support
Location: Canterbury
Salary: £18k - £24k + Bonus
VR/01537DR

Our Client is a successful Software House. Due to expansion they are now seeking a motivated and enthusiastic Software Support engineer to join their bright and dynamic team. They are looking for candidates with a good understanding of databases and an appreciation of the value of good customer service.
The role involves telephone technical support of their clients in their specialist software and extensive use of their contact management software to log details of the calls taken.
Candidates will be keen to learn and have the ability to work well in a team…

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Job Type
Permanent 
Applications
Less than 10  
 
Job Title
Salary/Rate
£20000 - £25000/annum +Benefits Package 
Location
Newbury, Berkshire  
Posted
21/07/2015 (17:33) 
Agency
Job Type
Permanent 
Description

Software Support
Newbury
Up to £25k basic + excellent benefits package

Are you currently working as a Software Support Executive and looking for a progressive career opportunity with an innovative software company?

Do you have an understanding of SQL, Access and Oracle databases along with experience of using Microsoft packages?

If so this make me the career move you have been looking for.

We are recruiting on behalf of a progressive software company based in Newbury who due to continued growth are now seeking an experience Support person to assist in providing technical and non- technical support to customer and colleagues including…

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Job Title
Salary/Rate
£18000 - £25000/annum 
Location
Bromley, Greater London  
Posted
27/07/2015 (14:30) 
Agency
Job Type
Permanent 
Description


My client is a supplier of Software to the Aviation Industry. Airlines, Private Jet Operators, Maintenance Facilities, Training Providers and Passenger Terminals all enjoy the benefits of the Software.
A truly global business that is showing exciting expansion into other areas of Aviation as well as general industry.

Job role:
1st line customer support agent (software)
Liaising with clients by telephone and email day-to-day, occasionally in person
Answering questions on how to use the software
Assisting with changes to system configuration
Investigating issues as reported by clients to identify whether user error or software bug
Writing…

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Job Title
Salary/Rate
£23000 - £25000/annum 
Location
Newbury  
Posted
14/07/2015 (11:28) 
Agency
Job Type
Permanent 
Description

Zest Medical Recruitment is working in partnership with an ophthalmic industry leader in the manufacturer of practice software and diagnostic optical equipment who are currently recruiting a Software Support Analyst to provide technical support to their practice management system.

This role is based in Newbury and will ideally suit an experienced Dispensing Optician or Optical Assistant that has a keen interest or qualifications within IT. The successful candidate will be responsible for providing 1st line technical support to independent practices who are running the companies practice management system.

The ideal candidate will…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£23000 - £25000/annum + benefits 
Location
Newbury, Berkshire  
Posted
23/07/2015 (14:40) 
Agency
Job Type
Permanent 
Description

This is a fantastic opportunity to work for a well established and successful Company who is an Ophthalmic industry leader in the manufacture of practice software and diagnostic optical equipment. They are looking to recruit a Software Support person to provide 1st line technical support to independent practices who are running their practice management system.

Title
IT Software Support, Software Support, Technical Support

Location
Suitable candidates could conveniently live in or near to: Newbury, Reading, Basingstoke

Duration
This is a permanent position for an IT Software Support person

Salary
The successful candidate will receive…

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Salary/Rate
£18900/annum + Salary enhancment programme 
Location
Taunton  
Posted
06/07/2015 (14:35) 
Agency
Job Type
Permanent 
Description

Software Support Administrator

Taunton area, Somerset

Working hours Mon – Fri 8.30am-5.30pm

Starting Salary £18,900PA + Full Training provided and Salary Enhancement Structure

Due to year on year success and continued expansion, our client, a leading Document Management Company is looking to recruit a Software Support Administrator to add strength to their existing team.

The Role -

Reporting to the Implementation Manager, you will be part of a team delivering document design, processing and distribution requirements for a wide variety of customers, creating bespoke templates to capture, control and output customer’s documents…

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Salary/Rate
£20000 - £25000/annum 
Location
Tonbridge  
Posted
06/07/2015 (13:53) 
Agency
Job Type
Permanent 
Description

This vacancy for a Software Support Technician offers the right candidate a great opportunity to start on an exciting career as part of a professional IT business, based primarily around Payroll and Accounting software. Full Training will be provided.

As a Software Support Technician your responsibilities will include:
• Ensure new support calls are logged within reasonable time and the customer is kept up to date with progress.
• Categorise and escalate queries and monitor their path through to resolution.
• Resolve helpdesk queries over the phone or via email where possible and take individual responsibility for keeping up to date with…

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Salary/Rate
£40000 - £45000/annum benefits 
Location
Birmingham  
Posted
07/07/2015 (16:40) 
Agency
Job Type
Permanent 
Description

Infrastructure / Software Support Analyst - Birmingham

Infrastructure / Software Support Analyst - £40k - £45k

Windows Server, Hyper-V, VMWare, Scripting, PowerShell

Infrastructure / Software Support Analyst required by a successful, global software company based at their Birmingham offices. Due to continued success and expansion they are looking to hire an additional Infrastructure / Software Support Analyst for their highly skilled distributed Service Support team in a Software a Service environment.

The successful Infrastructure / Software Support Analyst will provide service, support and incident management to an extensive client…

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Salary/Rate
£22000/annum 
Location
Leatherhead  
Posted
24/07/2015 (14:28) 
Agency
Job Type
Permanent 
Description

Software Support Technician – (Growing business – Excellent training)

Job Description:

Providing frontline technical support
Resolving any queries immediately where possible or managing through to resolution
Raising and maintaining all necessary and relevant internal records
Mixture of hands on customer IT support and occasional on-site work
Building client relationships
Undertaking training to ensure a high level of technical knowledge is maintained
Ability to eventually conduct and participate in client meetings / system demonstrations
Remote support for clients regardless of location
Communicating effectively with customers…

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Salary/Rate
£25000/annum 
Location
Crawley  
Posted
14/07/2015 (11:06) 
Agency
Job Type
Permanent 
Description

Software Support Engineer - Crawley - £25k

Excipion are offering a fantastic opportunity on behalf of one of our clients in the South East. The company are a Microsoft Gold Partner and are a leading provider of Manufacturing Execution Systems (MES) working with high profile clients on a global scale. They have further offices in Europe, Asia and the USA and have worked with international companies such as Nissan, Toyota, KP Snacks and Airbus.

The successful candidate will join the group as a Software Support Engineer offering the opportunity to be part of a highly skilled and dedicated team. An eight week structured training programme…

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Salary/Rate
£20000 - £30000/annum 
Location
Luton, Bedfordshire  
Posted
20/07/2015 (11:01) 
Agency
Job Type
Permanent 
Description

SQL Software Support Engineer

VR/01539DRL

Location: Luton

Salary £20k - £30k DOE

+ Excellent benefits including pension, healthcare, bonus, etc.

Established 20 years ago, our client employs over 100 members of staff as its offices in Luton.

We are looking to recruit a Data Support Analyst to work within our Software Application Support Team.

The Role:

Applications are invited from candidates either with relevant work experience or from recent graduates whose courses comprised a significant element of data and development together with hands-on experience of sql. A good understanding of ASP.net would also be desirable. For this role…

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Salary/Rate
£18000 - £20000/annum 
Location
Gillingham, Kent  
Posted
10/07/2015 (13:37) 
Agency
Job Type
Permanent 
Description

Software Support Technician

Location: Gillingham
Salary: £18k - £20k

Flexibility to meet shift requirements from 8am to 6pm

VR/01529R

With over 20 years experience, our client is a global leader in their field of delivering industry specific Software. Based in Maidstone they are now looking to recruit a Software Support Technician to join their busy team.

Maybe you are already have experience in a Helpdesk / Support role and are now looking to join a larger company where you can grow. Or perhaps you are a recent Graduate keen to join a forward thinking company in a Software Support role.

Role Purpose

To provide timely and accurate…

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Salary/Rate
£35000 - £40000/annum Excellent benefits 
Location
Crawley, West Sussex  
Posted
27/07/2015 (16:00) 
Agency
Job Type
Permanent 
Description

System Support Engineer (Electronic Hardware & Software Systems)

Would you like an opportunity to work with a leading global technology solutions specialist? My client has recently been awarded an Engineering programme worth over £600M to add to its order book! This is the perfect time and opportunity to take on this role, with many new and exciting projects coming up over the foreseeable future.

We are looking for a System Support Engineer that has demonstrable experience in supporting a high technology integrated system, incorporating hardware, software, communications, Electronics and remotely operated networked devices. You will…

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Salary/Rate
£30000 - £36000/annum 
Location
Wetherby  
Posted
23/07/2015 (12:01) 
Agency
Job Type
Permanent 
Description

Pegasus Accounts Software Support Consultant

Wetherby

£20,000 - £36,000

Have you got experience of Pegasus Software?

I would like to hear from you as my client based near Wetherby is looking for a ERP/ Accounts Software Support Consultant who has exceptional knowledge of Pegasus.

You will be providing telephone and remote assistant

Pre-sales requirements discussed and analysis

System installation and implementation

On-site and remote training and support

You will need an understanding or experience with Pegasus Opera, Sage 50, Exchequer Enterprise on Intact would be useful.

You must have a good knowledge and understanding…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£25000/annum 
Location
Newbury  
Posted
24/07/2015 (14:25) 
Agency
Job Type
Permanent 
Description

Our client is looking for an IT Software Support employee to support the Product Managers. The position is office based in Newbury and they are offering a salary of £25,000 per annum, along with company benefits.

Ideally looking for candidate with experience with IT hardware/software and operating systems. Have good customer relation/ communication skills essential as lots of telephone contact. Good knowledge of MS office and a basic understanding of databases. An ideal candidate would be someone that has worked in an Optometric environment.

Your duties will include:
*Remote implementations of Practice Management software
*Provision of…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£16000 - £21000/annum 
Location
Sheffield, South Yorkshire  
Posted
20/07/2015 (14:19) 
Agency
Job Type
Permanent 
Description

Graduate Software Support
Location Sheffield
Salary: £16k - £21k DOE
VR/01540RdrG
We would very much welcome applications from recent IT Graduates with some form of customer service experience looking to join one of the fastest growing, but equally well established Software House.
We are looking to recruit as a matter of some urgency as some existing team members have just been promoted to other areas of the business. This is very much a long term career for the right candidate
As Support Engineer you will provide telephone and remote support for their business software product.
You will respond to enquiries from their customers received…

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Salary/Rate
£18000 - £20000/annum 
Location
Wellington  
Posted
14/07/2015 (08:51) 
Agency
Job Type
Permanent 
Description

Reporting to the Technical Support Manager this role will form part of a 1st line Software Support team involved in all aspects of technical and customer support. The main priorities for this role will be to identify and resolve issues that have been reported on a bespoke in house suite of software. The software is based upon a template and part of this role will be to work with the customer to enhance the templates to meet the customers needs. Working closely with the Customer Support team your objective will be to resolve all fault calls in an efficient and timely manner. This is a fast paced role which is often time critical…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£25000/annum c£25K, Excellent Benefits! 
Location
Cambridge, Cambridgeshire  
Posted
22/07/2015 (21:35) 
Agency
Job Type
Permanent 
Description

Software Support Engineer, Cambridge, £25K
Due to recent acquisition, dynamic growth with on-going success, our client, a global & leading provider of software solutions into SME’s and the UK Top 100’s.
You will enjoy a fast paced support centre environment supporting over 2400 sites across the world.
You will provide inbound phone support for clients with excellent customer service focus and ability to resolve technical issues, provide implementation assistance, workarounds and solutions via telephone, remote support and email.
This is a great opportunity to work with a talented support team who deal with multiple software

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Salary/Rate
£25000 - £27000/annum 
Location
Salford, Greater Manchester  
Posted
02/07/2015 (09:37) 
Agency
Job Type
Permanent 
Description

Our client are a global engineering firm who are looking to recruit a software support developer who will be involved in the building of scientific instrument control software.

The software is used for clinical identification machinery that can detect microbes like E-Coli and MRSA.

Candidates will be expected to provide application support to internal and external users to ensure fast resolution to customer issues.

Candidates must have a computer science/software engineering degree or 2 to 3 years experience of software development in C#, C OR Java.

The role is challenging and we are looking for candidates who love to solve problems…

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Salary/Rate
£18000 - £22000/annum + benefits 
Location
Aberdeenshire Also in 2 other locations 
Posted
24/07/2015 (10:23) 
Agency
Job Type
Permanent 
Description

We are currently recruiting a dynamic Software Support Analyst to join our busy Customer Care Team.The ideal candidate will be accomplished in bespoke software application support analysis with strong SQL skills and have a flair for IT, preferably software.

You will need to be a natural problem solver with a highly analytical mind to identify and solve technical issues to support our external clients.This is a customer facing role so first rate communication skills are essential as well as the ability to take ownership of a call through to final resolution.

As an employer we are committed to cultivating a friendly and exciting…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£24000 - £27000/annum 
Location
Chessington  
Posted
08/07/2015 (15:16) 
Agency
Job Type
Permanent 
Description

Software Support Analyst - Chessington - £24,000-27,000pa

Huntress Group are currently recruiting for a brand new role within a small family owned establishment in Chessington. The role will consist of ensuring the organisations software in place is being utilised to its full potential, and providing training within the organisation on the software packages to ensure best use. Full training will be given on the software package, however we are looking for those who are IT savvy with excellent analysis and reporting skills. This is a new role where for the right candidate will provide an excellent exposure within the IT field and enable…

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Location
London  
Posted
19/07/2015 (20:25) 
Agency
Job Type
Permanent 
Description

We are currently looking for a software support engineer to work with a client who specialises in models for energy traders. As a small company employing an international team, our client is looking for a multi skilled person who will thrive in a role that offers both variety on a day to day basis and a chance to grow professionally.
Working as part of a group of other IT professionals, the successful candidate will be assisting a team focusing on country demand models and forecasts tailored to assist energy traders with their demand forecasting requirements.
Essential Skills
• Results focused, determined and conscientious mind-set…

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Salary/Rate
£16000 - £23000/annum 
Location
Colchester, Essex Also in 1 other location 
Posted
20/07/2015 (15:35) 
Agency
Job Type
Permanent 
Description

Software Support Analyst - SQL
Location: Colchester
Salary: £16k - £23k

Ref: VR/1541RDA

Job Purpose
The successful candidate will be providing second line product/solution support to our customer base; they will be required to prioritise day to day incidents, resolve customer queries and promote excellent customer service both internally and externally.

Key Responsibilities and Accountabilities
• Second point of contact for all customers for product/solution support.
• Accurately updating and maintaining internal records and systems.
Supporting the business by ensuring excellent Customer service internally and externally
• Logging…

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Salary/Rate
£18000 - £27000/annum excellent package & training 
Location
Northampton  
Posted
02/07/2015 (15:33) 
Agency
Job Type
Permanent 
Description

Bespoke software house seeks a motivated Support Analyst to join their successful business. This is an exciting time for the organisation as they continue to grow and begin the transition to the cloud, utilising Microsoft Azure. You would be part of this move, providing a face for the business and expanding your technical knowledge. If you are looking for your next challenge, working with technical people and the latest in technologies, this may be the next step for you.

ROLE: Support Analyst (Software)
SALARY: Up to £27,000 (depending upon experience)
BENEFITS:Include flexible working, private health care, pension, life assurance…

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Salary/Rate
£13500 - £19500/annum £13,500 - £19,500 depending on exper 
Location
Sheffield  
Posted
24/07/2015 (17:01) 
Agency
Job Type
Permanent 
Description

Position: Software Support Consultant      
Location: Sheffield, South Yorkshire
Salary: £13,500 - £19,500 depending on experience - Plus £3k shift allowance

The Company:
Our client provides key marketing and technology tools on an international scale catering to over 3000 customers in our 10 countries, with offices in UK, USA and Canada.   

Their UK office specialises in media, marketing and technology solutions for the development of the promotional product and print industries, offering a market leading and internationally acclaimed collection of technology tools and marketing/publishing services designed to help grow sales…

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