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Salary/Rate
£35000/annum + BONUS + PENSION + LIFE ASSURANCE + 25 DAYS  
Location
Alvechurch  
Posted
17/06/2015 (11:39) 
Agency
Job Type
Permanent 
Description

SOFTWARE SUPPORT ENGINEER
28-35K + BONUS + PENSION + LIFE ASSURANCE + 25 DAYS HOLIDAY + FULL TRAINING

THE COMPANY

Over the last 10 years this business has rapidly established themselves as one of the UK's premier providers of turnkey solutions for the UK's ever expanding network of automated distribution centres. With growth in excess of 15% each year the business continues to invest in new cutting edge products to help them stay ahead of the competition. Currently the software department are so inundated with enquiries that they need to add another Software Support Engineer to the team.

THE ROLE

As a Software Support Engineer…

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Salary/Rate
£18900/annum + Salary enhancment programme 
Location
Taunton  
Posted
06/07/2015 (14:35) 
Agency
Job Type
Permanent 
Description

Software Support Administrator

Taunton area, Somerset

Working hours Mon – Fri 8.30am-5.30pm

Starting Salary £18,900PA + Full Training provided and Salary Enhancement Structure

Due to year on year success and continued expansion, our client, a leading Document Management Company is looking to recruit a Software Support Administrator to add strength to their existing team.

The Role -

Reporting to the Implementation Manager, you will be part of a team delivering document design, processing and distribution requirements for a wide variety of customers, creating bespoke templates to capture, control and output customer’s documents…

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Salary/Rate
£18000 - £27000/annum excellent package & training 
Location
Northampton  
Posted
02/07/2015 (15:33) 
Agency
Job Type
Permanent 
Description

Bespoke software house seeks a motivated Support Analyst to join their successful business. This is an exciting time for the organisation as they continue to grow and begin the transition to the cloud, utilising Microsoft Azure. You would be part of this move, providing a face for the business and expanding your technical knowledge. If you are looking for your next challenge, working with technical people and the latest in technologies, this may be the next step for you.

ROLE: Support Analyst (Software)
SALARY: Up to £27,000 (depending upon experience)
BENEFITS:Include flexible working, private health care, pension, life assurance…

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Salary/Rate
£20000/annum Bonus + Benefits 
Location
Huddersfield  
Posted
03/07/2015 (11:34) 
Company
Job Type
Permanent 
Description

Mentor Business Systems Limited, part of United Technologies Corporation, are the experts in service management solutions for field service and mobile workforce solutions. Our reputation is built upon our first class support and service, as well the quality and functionality of the software itself.

We are now seeking to recruit a Technical Support Officer to join the talented and dedicated Mentor team based in Huddersfield.

 We are happy to provide in-depth training in our service management software and solutions but in return seek an enthusiastic, customer focused individual who is very comfortable around IT and who can demonstrate…

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Salary/Rate
£30000 - £40000/annum Benefits 
Location
City of London  
Posted
23/06/2015 (16:59) 
Agency
Job Type
Permanent 
Description

My client are a specialist forecasting solutions provider to the Energy sector, they develop a bespoke, niche product for worldwide names in the Energy sector. They require Software Support Engineer based in London to join their expanding team, they have offices in London and the United States.

Software Support Engineer role will be working as part of a development professionals, the speed and stability of the product is essential and you will be liaising with clients to supp rt their needs.

Software Support Engineer - Requirements
Knowledge of C#
Knowledge of SQL
Strong Analytical skills
Knowledge of the Oil and Gas…

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Salary/Rate
£20000 - £25000/annum circa £25,000 
Location
Birmingham  
Posted
16/06/2015 (09:47) 
Agency
Job Type
Permanent 
Description

We have a fantastic opportunity for a Software Support Analyst to join this growing Software House and become an essential part of their Product Support team.

As Software Support Analyst you’ll work closely with the Product Manager in ensuring that the service network is supported and spend your days liaising with clients (both internal and external) to scope out any amends needed to their bespoke software, advising whether the changes are possible and then assisting in the writing of technical specifications for the development team to action and needed amends.

To be considered you’ll need to have superb communication skills…

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Salary/Rate
£40000 - £45000/annum benefits 
Location
Birmingham  
Posted
Just Added!
Agency
Job Type
Permanent 
Description

Infrastructure / Software Support Analyst - Birmingham

Infrastructure / Software Support Analyst - £40k - £45k

Windows Server, Hyper-V, VMWare, Scripting, PowerShell

Infrastructure / Software Support Analyst required by a successful, global software company based at their Birmingham offices. Due to continued success and expansion they are looking to hire an additional Infrastructure / Software Support Analyst for their highly skilled distributed Service Support team in a Software a Service environment.

The successful Infrastructure / Software Support Analyst will provide service, support and incident management to an extensive client…

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Salary/Rate
£12000 - £14000/annum 
Location
Ashford, Kent  
Posted
29/06/2015 (15:34) 
Agency
Job Type
Permanent 
Description

IT Software Support
Ashford
£14k

Ref: VR/01517R

Due to our clients rural location you must have your own transport

Are you enthusiastic, friendly and hard-working? Due to the continuing growth of our client a position has become available for a Support Technician role.

Our client is the leading software and Smartphone app technology company working with over 1,000 clients across the World, with offices in the UK and United States.

Our award-winning team is driving rapid growth, providing exceptional service levels to our clientele, through developing cutting edge technology backed with first class support and building excellent client…

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Salary/Rate
£18000 - £20000/annum 
Location
Wellington  
Posted
17/06/2015 (08:37) 
Agency
Job Type
Permanent 
Description

Reporting to the Technical Support Manager this role will form part of a 1st line Software Support team involved in all aspects of technical and customer support. The main priorities for this role will be to identify and resolve issues that have been reported on a bespoke in house suite of software. The software is based upon a template and part of this role will be to work with the customer to enhance the templates to meet the customers needs. Working closely with the Customer Support team your objective will be to resolve all fault calls in an efficient and timely manner. This is a fast paced role which is often time critical…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£25000 - £27000/annum 
Location
Salford, Greater Manchester  
Posted
02/07/2015 (09:37) 
Agency
Job Type
Permanent 
Description

Our client are a global engineering firm who are looking to recruit a software support developer who will be involved in the building of scientific instrument control software.

The software is used for clinical identification machinery that can detect microbes like E-Coli and MRSA.

Candidates will be expected to provide application support to internal and external users to ensure fast resolution to customer issues.

Candidates must have a computer science/software engineering degree or 2 to 3 years experience of software development in C#, C OR Java.

The role is challenging and we are looking for candidates who love to solve problems…

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Salary/Rate
£25000 - £30000/annum Benefits 
Location
Manchester  
Posted
11/06/2015 (17:02) 
Agency
Job Type
Permanent 
Description



An exciting opportunity exists for an Software Support Developer to join a team who are building the next generation of scientific analysis and instrument control software.

Clinical identification of microbes (i.e. E-Coli, MRSA)
Imaging of tissue samples to find variations between patients or between healthy/diseased tissues.
Analysis of complex proteomic samples

The successful candidate will be responsible for:

Maintaining complex applications
Providing application support to our internal and external users to ensure fast resolution to customer issues.
Working as part of the development teams to recommend and agree technological…

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Salary/Rate
£18000 - £20000/annum Company benefits 
Location
Wellington, Somerset  
Posted
06/07/2015 (15:54) 
Agency
Job Type
Permanent 
Description

Smart is working closely with a growing bespoke software company based in Wellington, Somerset in their search for a Software Support Consultant.

The team you would join makes changes within the company's bespoke software as part of service requests or fault submissions.
Please note: this isn’t a classic helpdesk environment as consultants do not take the calls from the customers directly. Faults and service requests are submitted to them via our Customer Support team in a call log.
The consultants then work through each call to diagnose the fault/service request, make the change using procedures available to them and inform the customer…

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Salary/Rate
£30000 - £40000/annum 
Location
Northamptonshire  
Posted
23/06/2015 (14:09) 
Agency
Job Type
Permanent 
Description

I am looking to recruit a Software Support Engineer. As part of the highly skilled Software Team, you will be developing software and commissioning EV systems.

Skills needed -

*Good working knowledge of DC circuits

*Microprocessor control systems experience

*Ability to program in a high level Language such as C

Responsibilities -

*Development of VCL software

*Development of C+ and graphics software for Instrumentation products

*Technical evaluation of system products

*To understand the operation, specification and application of all company products.

This is a fantastic opportunity to join a rapidly growing company in an exciting…

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Location
Matlock  
Posted
24/06/2015 (16:01) 
Company
Job Type
Permanent 
Description

About the role
Balfour Beatty Technologies produce engineering software and products for the railway industry. A vacancy has arisen for a Software Support Technician, based in Matlock; the role is to provide a support service to the company's external and internal customers.

What you'll be doing

The successful candidate will be;

Dealing with customers queries by email and telephone. Queries may be about operation of the software or product, software installation, engineering queries relevant to the software or product, software licenses or sales.
Ensuring that customer telephone and email queries are dealt with in a proactive…

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Location
London  
Posted
29/06/2015 (13:15) 
Agency
Job Type
Permanent 
Description

We are currently looking for a software support engineer to work with a client who specialises in models for energy traders. As a small company employing an international team, our client is looking for a multi skilled person who will thrive in a role that offers both variety on a day to day basis and a chance to grow professionally.
Working as part of a group of other IT professionals, the successful candidate will be assisting a team focusing on country demand models and forecasts tailored to assist energy traders with their demand forecasting requirements.
Essential Skills
• Results focused, determined and conscientious mind-set…

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Salary/Rate
£20000 - £25000/annum 
Location
Tonbridge  
Posted
06/07/2015 (13:53) 
Agency
Job Type
Permanent 
Description

This vacancy offers the right candidate a great opportunity to start on an exciting career as part of a professional IT business, based primarily around Payroll and Accounting software. Full Training will be provided.

Key Requirements:
• Ability to work under pressure and prioritise the workload.
• Excellent internal & external communication skills.
• Proactive customer-focused approach.
• Self-motivated but also capable of working as part of a team.
• PC literate and competent with MS Windows & Office and experience in an IT based role.
• Logical approach to problem solving.
• A-level qualifications or equivalent, plus a minimum of grade…

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Salary/Rate
£28000 - £32000/annum bonus, pension, training!  
Location
London  
Posted
10/06/2015 (10:00) 
Agency
Job Type
Permanent 
Description

My London based client are an incredibly exciting, and innovate technology company searching for a super high calibre Graduate Software Support to join their bright future! Paying a whopping £28,000 - £32,000 PA + package, located in their central London offices, this innovative company is growing massively and offers marvellous career potential for the lucky, and successful candidate.

Graduate Software Support duties and responsibilities:
* Building and keeping up to date with your knowledge on our products and their development
* Use that knowledge to act as one of the first points of call for all customer issues and queries
* Triage…

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Salary/Rate
£0 - £30000/annum 
Location
West Midlands  
Posted
26/06/2015 (16:41) 
Agency
Job Type
Permanent 
Description

Calling all Software Support Coordinators!!! I have an exciting opportunity to work with a successful and growing company in the West Midlands who can offer a competitive salary and a chance to build a career with the company.

This permanent position will involve organizing and coordinating the software support team to deliver a first-class software support service to our customers. This role would suit a candidate with commercial experience leading a team of software technicians, working closely with internal stakeholders and customers to resolve software issues.

Essential skills required for this role are:

Around 3 year's commercial…

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Salary/Rate
£27000 - £30000/annum bonus + benefits 
Location
Tring  
Posted
12/06/2015 (09:36) 
Agency
Job Type
Permanent 
Description

We are recruiting for a Software Support Consultant / Application Support Consultant with Accounting, ERP or Finance Software Support expertise or someone with knowledge of IT Support and an accounting background and / or AAT qualification.

This is a new opportunity to work for a well-established software consultancy near Tring in Hertfordshire, who are authors of their own ERP, business management and financial software which is an extremely successful product in their niche market. Starting salary to £30k plus bonus and benefits.

This is a real opportunity for a Support Consultant / Support Analyst with accounting, finance, payroll…

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Salary/Rate
£18000/annum 
Location
Bracknell, Berkshire  
Posted
17/06/2015 (11:58) 
Agency
Job Type
Permanent 
Description

Our Client in Bracknell operates in the networking space in the IT industry.

The business is fast moving, entrepreneurial and creative and is experiencing strong growth. As part of our growth plans they are recruiting a trainee software support person to develop their software business and to assist with the development of new services.

The key responsibilities will include:-

Becoming an expert in their software and its use within their customers
•To support the development effort including attending all meetings with the development team, testing of the product prior to its release. This will also include an element of project management…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£28000 - £34000/annum pension + benefits 
Location
Scunthorpe  
Posted
12/06/2015 (09:36) 
Agency
Job Type
Permanent 
Description

Pegasus Opera Accounting Software Support Consultant - why not work for one of the most highly regarded, friendly and professional resellers in the North East with a great team spirit and a strong client base? If you have Pegasus Opera Support experience or Accounting Software Support skills you won't find a better company to work for in this area. Salary to £34k for the right candidate plus good benefits.

As part of a larger group of companies, our client has a successful 20 year track record in the accounting, ERP and CRM software market. They work extensively in the Pegasus Opera II and 3 market and solutions can be sold as on-premise…

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Salary/Rate
£28000 - £32000/annum 
Location
Leatherhead  
Posted
01/07/2015 (11:06) 
Agency
Job Type
Permanent 
Description

A competent, organised individual needed who enjoys talking to customers, for support of its packaged software and to assist our Sales team with prospect opportunities. A good telephone manner and positive attitude are essential.

Duties include:

*Consultancy and pre-sales work using our SQL product; developing SSIS packages to implement customer matching solutions.
*Accurate Logging and dealing with phone calls and emails, ensuring efficient response to calls from customers and prospective customers evaluating the software.
*Answering standard enquiries.
*Passing other enquiries to second level support and monitoring progress.
*Following…

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Salary/Rate
£34000/annum 
Location
Brighton, Sussex  
Posted
12/06/2015 (11:53) 
Agency
Job Type
Permanent 
Description

Applications Software Support Team Leader
Location: Brighton
Salary: Up to £34k
VR/01439R

Ideally we are looking for an experienced Applications Support Engineer who already has some Team Leading experience even if not currently in a Team Leader role.

This is a fabulous role with great opportunities as this role is expected to progress into a Support Manager role in 3 years (or less) You will manage the Support Engineers within your Team with the assistance of the support director. You will conduct monthly one to one’s with all members of your Team and annual reviews in conjunction with your Line Manager. Identify individuals who require…

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Salary/Rate
£14000 - £16000/annum Includes shift allowance 
Location
Telford, Shropshire  
Posted
01/07/2015 (11:19) 
Agency
Job Type
Permanent 
Description

We are looking for a First line customer support person.

The role involves receiving requests from customers and internal users to solve issues they may have with the product set. Requests may be received by telephone and/or email so excellent communication skills are essential.

To support overseas customers the hours of work will alternate between working on days and nights. You will be working on days from 9.00am - 5.30pm for 1 month and then on nights for 1 month from 11pm to 7.30am.

After full training, you will be expected to be able to handle a high proportion of any issues directly and where things become more complex, ensure…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£18000 - £23000/annum 
Location
Maidstone  
Posted
06/07/2015 (11:23) 
Agency
Job Type
Permanent 
Description

Trainee Software Support Consultant with Accountancy qualifications.

£18000 - £23000 per annum

Benefits include 23 day's holiday, life assurance, non-contributory pension scheme.

Maidstone, Kent

Ref: 1369229

The successful applicant will be part of a growing telephone support team, assisting the company's corporate and professional client base with a range of software queries. Full training will be provided, not just as you start but as you continue to develop your technical knowledge and customer service skills.

Suitable candidates will already have experience of working with accounting and audit software and also hold an accountancy…

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