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Salary: £18k - £24k + Bonus
Our Client is a successful Software House. Due to expansion they are now seeking a motivated and enthusiastic Software Support engineer to join their bright and dynamic team. They are looking for candidates with a good understanding of databases and an appreciation of the value of good customer service.
The role involves telephone technical support of their clients in their specialist software and extensive use of their contact management software to log details of the calls taken.
Candidates will be keen to learn and have the ability to work well in a team…
As a software developer your role will include:
Carrying out software developments to a high standard and within time constraints.
Working with end customers and other business partners to resolve software support issues.
Documentation of existing systems and new developments
Designing and specifying new systems and alterations to existing systems.
Provide out-of-hours end-user remote support on a rota basis
To apply for this position you must possess a degree with at least 2nd…
We are seeking an experienced Desktop Support Analyst to work for our well-known client in their Manchester City Centre headquarters.
Working within the Corporate I.T department of the large organisation, you will be responsible for:
-Producing technical expertise, remote and localised technical fault resolution.
-Providing a high level of Desktop Analysis throughout the department.
- Supporting and implementing the hardware / software and delivery of projects throughout the United Kingdom.
The ideal candidate will have previous experience as a Desktop Analyst, 2nd Line or 3rd Line…
Whether you're a budding, self-taught designer with the right mix of skills, a talented graduate, have prior experience within a design agency or a commercial environment and looking to progress your skills and career this could be the job for you.
- Have confidence, enthusiasm and an innovative approach to design
- Be adaptable, able to self-manage and have the ability to prioritise workload, working well under pressure
- Show great attention to detail and take pride in your work
- Oversee the full life…
Newton-le-Willows, Merseyside Commutable from St Helens, Wigan and Warrington
Salary in line with NMW
Our client sell rugged, mobile devices for use in retail, logistics, education and field service. They offer a comprehensive managed service for those devices, and this is provided by their Service Desk.
They provide total support of their customer’s entire mobility solution including mobile devices and printers, application and device software , servers, mobility platform, wired/wireless and structured cabling infrastructure.
They now have a fantastic…
Software Support Engineer (Audio)
£30,000 + On-the-job training + Progression + Pension
Are you a software support engineer from a professional audio background looking for the opportunity to join a forward thinking company that will invest in you through on-the-job training and development?
On offer is the chance to join a small dedicated team within which you will develop through product training and long-term progression. Within this role you will be tasked with both the software testing of audio products and supporting customers with understanding the products and software.
This niche SME…
Main purpose of the job:
The standard desktop project will implement a standard desktop environment
- Same Operating System for everybody (Windows 7)
- Same general machine configuration and setup
- Same security setup/configuration based on new ePO platform and Wensense
- Standard set of applications for all users - including O365 and Lync (IM only)
- All local applications being centrally managed/published
- All mailboxes migrated onto O365 in the cloud
- All user and PC accounts migrated to global domain
- Basic but harmonized end user support solution to ensure support readiness from day 1…
£36000 - £42000/annum
A VMware/MS Server 2008/2012/SAN focused Hosting Infrastructure Engineer to join an enterprise scale ISP & Hosting business unit within one of the UK's top IT employers.
With nearly 2000 staff and a rich legacy of over 40 years, RM Education is the leading provider of software & services to the Education sector. The Hosting Infrastructure Engineer will work within a large Network Operations Centre environment (25 data centres / 4000 servers / 8000 Cisco devices / 3m users) providing 3rd line support , proactive systems management and related project work.
£25000 - £27000/annum
Location: St Neots, Salary: £25,000-£27,000
Our client is an independent, family owned hospitality business, looking for an experienced HR candidate with hospitality experience to join their team and support the Director of HR.
- Sourcing good people for the team, helping them grow and develop within the business.
- Support director of HR, resolving issues and supporting assistant managers with their people management.
- Coordination of company training.
- Ensuring that the company follows good HR practices.
- Handling recruitment and performance management.
- Ensure effective…
Newcastle upon Tyne
£30000 - £35000/annum
Work closely with internal product and design teams to work on the on-going support and maintenance of current systems as well as the development of new applications including the design, writing and testing process alongside our Product and QA team.
Work with other team members and QA to identify defects and resolve where necessary.
Work alongside other Engineering Team members in an Agile…
This unique opportunity offers you the chance to join a global company, powering to the top of their industry as a Software Support Analyst. Working on business critical projects, you will be an integral part of the team delivering applications and systems nationwide.
Role: Software Support Analyst
Salary:£28,500 + excellent package to include 33 days holiday, death in service, life assurance, pension scheme and outstanding personal and career development.
This is a fantastic opportunity to join a market leading organisation as a Software Support Analyst. You will be providing support on international applications…
My client are a specialist forecasting solutions provider to the Energy sector, they develop a bespoke, niche product for worldwide names in the Energy sector. They require Software Support Engineer based in London to join their expanding team, they have offices in London and the United States.
Software Support Engineer role will be working as part of a development professionals, the speed and stability of the product is essential and you will be liaising with clients to supp rt their needs.
Software Support Engineer - Requirements
Knowledge of C#
Knowledge of SQL
Strong Analytical skills
Knowledge of the Oil and Gas…
Are you software support engineer who is interested in storage? Are you looking to work weekends Sat – Mon, 12 hour shifts?
Role: Software Support Engineer
Salary: Circa £60k plus Healthcare and pension
We have an excellent opportunity for a Software Support Engineer who will be responsible for providing telephone based Technical Support for all customer and service partners on a weekend basis. An additional language would be a bonus.
You will be responsible for providing technical support for data management software products and backup products. You will resolve high complex issues in a variety…
Accounts Software Support Consultant
£20,000 - £36,000
Have you got experience of Accounts Software support?
I would like to hear from you as my client based near Wetherby is looking for a ERP/ Accounts Software Support Consultant who has exceptional knowledge of either Pegasus, Sage or Exchequer.
You will be providing telephone and remote assistant
Pre-sales requirements discussed and analysis
System installation and implementation
On-site and remote training and support
You will need an understanding or experience with Pegasus Opera, Sage 50, Exchequer Enterprise on Intact would be useful.
You must have a good…
SQL Software Support Engineer
Salary £20k - £30k DOE
+ Excellent benefits including pension, healthcare, bonus, etc.
Established 20 years ago, our client employs over 100 members of staff as its offices in Luton.
We are looking to recruit a Data Support Analyst to work within our Software Application Support Team.
Applications are invited from candidates either with relevant work experience or from recent graduates whose courses comprised a significant element of data and development together with hands-on experience of sql. A good understanding of ASP.net would also be desirable. For this role…
Reporting to the Technical Support Manager this role will form part of a 1st line Software Support team involved in all aspects of technical and customer support. The main priorities for this role will be to identify and resolve issues that have been reported on a bespoke in house suite of software. The software is based upon a template and part of this role will be to work with the customer to enhance the templates to meet the customers needs. Working closely with the Customer Support team your objective will be to resolve all fault calls in an efficient and timely manner. This is a fast paced role which is often time critical…More
Our client are a global engineering firm who are looking to recruit a software support developer who will be involved in the building of scientific instrument control software.
The software is used for clinical identification machinery that can detect microbes like E-Coli and MRSA.
Candidates will be expected to provide application support to internal and external users to ensure fast resolution to customer issues.
Candidates must have a computer science/software engineering degree or 2 to 3 years experience of software development in C#, C OR Java.
The role is challenging and we are looking for candidates who love to solve problems…
We have an exciting opportunity for a Support Developer to join my clients busy and dynamic technology team. This role offers an exciting opportunity for a recent software or computer science graduate to join a successful and vibrant team. The primary focus is to ensure customer requirements are met and solutions delivered are fit for purpose across a variety of high profile projects. Key responsibilities will include:
Implementing robust and fit for purpose solutions that meet specified customer requirements
Perform and complete unit testing engaging with senior developers as required
Developing commercial Web solutions to defined…
Software Support Analyst - SQL
Salary: £16k - £23k
The successful candidate will be providing second line product/solution support to our customer base; they will be required to prioritise day to day incidents, resolve customer queries and promote excellent customer service both internally and externally.
Key Responsibilities and Accountabilities
• Second point of contact for all customers for product/solution support.
• Accurately updating and maintaining internal records and systems.
• Supporting the business by ensuring excellent Customer service internally and externally
Technical / Software Support, French Speaking - Southampton
Technical / Software Support
French Speaking, Software Support, Technical Support
£25k - £40k
Technical / Software Support Engineer required by a successful software company located in Southampton. The successful candidate will work in a technical support capacity dealing with issues and queries from customers located in France and potentially other French speaking countries.
Customer queries are predominantly raised via email, but occasionally telephone. The successful Technical / Software Support Engineer will therefore need to be fluent…
Pegasus Opera Accounting Software Support Consultant - why not work for one of the most highly regarded, friendly and professional resellers in the North East with a great team spirit and a strong client base? If you have Pegasus Opera Support experience or Accounting Software Support skills you won't find a better company to work for in this area. Salary to £34k for the right candidate plus good benefits.
As part of a larger group of companies, our client has a successful 20 year track record in the accounting, ERP and CRM software market. They work extensively in the Pegasus Opera II and 3 market and solutions can be sold as on-premise…
Web Software Support Executive
Working in the Web / digital arena the support tasks you undertake will be varied, ranging across the digital landscape from rectifying issues to project managing new technology installations onto live websites.
You will need to become an indispensable part of a large team, working together to support, advise and guide their ever-increasing client base on their digital journey.
Driven, hardworking and ambitious, you will be eager to improve within your role by providing ever-greater levels of service to customers. An excellent telephone manner along with…
1st Line Software Support - Farnborough - £18,000 - £20,000 + Benefits
Our client, an established IT services provider based in Farnborough Hampshire have a requirement for an enthusiastic and committed individual to join their Software Support team.
The opportunity is open to 1st Line Engineers with at least 1 year’s helpdesk experience.
Main Responsibilities of Position:
* Helpdesk Monitoring & Co-ordination
* Third Party software assistance
* Desktop Support (remote and onsite)
* Printer Support (remote and onsite)
* MS Office queries
* Active Directory Administration
* PC Rebuilds
* New PC builds
Skills and Experience
We are looking for a First line customer support person.
The role involves receiving requests from customers and internal users to solve issues they may have with the product set. Requests may be received by telephone and/or email so excellent communication skills are essential.
To support overseas customers the hours of work will alternate between working on days and nights. You will be working on days from 9.00am - 5.30pm for 1 month and then on nights for 1 month from 11pm to 7.30am.
After full training, you will be expected to be able to handle a high proportion of any issues directly and where things become more complex, ensure…
Graduate SQL Software Support Engineer
Location Hemel Hempstead
Salary: £16k - £22k DOE
We would very much welcome applications from recent IT Graduates with some form of customer service experience looking to join one of the fastest growing but equally well established Software House.
We are looking to recruit as a matter of some urgency as some existing team members have just been promoted to other areas of the business. This is very much a long term career for the right candidate
As Support Engineer you will provide telephone and remote support for their business software product.
You will respond to enquiries…
Excellent opportunity for a Software Support Consultant (from Junior to Senior) based near Ingatestone in Essex - if you are bright, enthusiastic with plenty of initiative and have some previous experience supporting ERP software or Accounting software, you will get full training in our client's range of ERP, Billing and Accounting software.
Your proximity to their office is important - they are looking for a local candidate as this is a Monday - Friday office based role. You will be mentored by a Team Leader who will teach you all you need to know about their ERP software. Salary from £24 - £30,000 plus benefits, depending on your level…
We are recruiting for an IT Support role to work in Software and Hardware Support providing 1st line assistance to internal users.
This is a great opportunity to work for a well established company in Brighton that really look after their employees
•Provide Software and Hardware support to internal users
•Upgrade and repair of Hardware
•Installation of new PC’s, monitors and devices
•Other technical support, data manipulation, database admin and software installation tasks as required
•Document all processes and procedures
You’ll need excellent communication and customer facing skills teamed with…
Software Sales Support Executive
Salary: £20,000-£25,000 + Benefits +Bonus
My client is looking for an experienced Software Sales Support Executive to join their London office. My client is a leading IT reseller who operates on a global scale, selling the latest IT services and products in over a 100 countries.
As a Software Sales Support Executive you will be working directly with and supporting the software licensing team. This role will involve producing quotes for software licensing, preparing invoices as well as liaising directly with suppliers and vendors.
We are looking for individuals…
Software Support Analyst - ERP / Accounting - Circa £27k
Software Support, ERP, Accounting, Application Support
Circa £27,000 & benefits
We are seeking a Software Support Analyst, skilled across ERP, Integrated Business Management Software, Accounting and Application support to offer Technical support and assistance to our prestigious client's customer base
You will be part of a team of software support consultants and analysts who provide support and implementation services to our client's customer base throughout the UK and Ireland. This vacancy focuses on the delivery of telephone software support and is an office based…
Position: Software Development Support Engineer
Location: Eastbourne, East Sussex
Hourly Rate: £50.00 p/h
Contract: 6 - 12 months
This is a temporary role (6-12 months) with responsibility for establishing, maintaining and supporting the development infrastructure and toolset used by the development team, including source code and configuration management, continuous automation and builds, automated testing, setting up test equipment and simulators.
• Issue Tracking Applications (Axosoft, Jira, StarTeam)
• Version/Source Control systems (SVN)
• Automated Builds (TeamCity)
• Test Management (TestRails)
• PC Imaging (Paragon, Ghost…
Applications Support Consultant required with accounting software skills. This is a terrific chance to learn the Sage 200 product in a support role with one of the longest established Sage Partners. Excellent opportunity - full cross training provided if you have strong support experience on other accounting software packages such as Sage Line 500, Pegasus Opera, COA OpenAccounts, Coda, SAP Business One, Access Dimensions, Infor, Dynamics NAV, SunSystems, PS Financials, Iris Exchequer or any other accounting software solution. Salary to £30k plus benefits.
This is an award winning Sage solutions centre based in the West Midlands…
Business Applications Software Support Engineer
Our client is a leading author of fully integrated business management software. The portfolio spans solutions for ERP, finance, HR, Payroll, warehousing, business intelligence, professional service automation and manufacturing.
They are one of the top five fastest growing UK software developers in The Sunday Times Buyout Track 100 2012 and featured in last year’s Profit Track 100. On-going commitment to excellence, customers and employees has also placed the company among the UK’s top employers in The Sunday Times’ 100 ‘Best Companies…
Application Support Analyst, Voice Processing, Bespoke Software, Technical Support Help Desk, 1st line, 2nd line support, Service Desk, Customer Service, Microsoft O/S, Active Directory, Citrix Go to Assist, CRM / Service Desk Software user experience. You will be supporting a suite of bespoke software applications.
A leading edge technology company is looking for a proactive and diligent Voice Support Analyst to join their small but friendly team to cover their Voice Processing business which covers the EMEA, Asia and the US.
You will be providing 1st/ 2nd line Software Application Support to clients in the healthcare, financial and legal…