The position you are looking for is no longer available, but here are some similar jobs that might interest you
We have a vacancy for a Software Support Engineer to join a technology company specialising in developing energy management solutions for business, and their clients include household names across the globe.
As a Software Support Engineer, you will be joining a team of 10 other engineers providing support and technical advice for the entire range of the company’s products. Your role as a Software Support Engineer will involve providing technical support via telephone calls and email to the company’s clients. This support will also involve a few site visits which will add another dimension to your work. The range of technology you will…
Epsom, Surrey Commutable from Dorking, Croydon and Sutton
Our client has been an established provider of services to the building industry for the last 30 years. Since 2000 they have undergone rapid expansion, becoming a key player in the UK building services market.
They are now looking for an experienced IT technician to provide technical 1st - 3rd line support and assistance in project work, as well as infrastructure maintenance when required. This will include the maintenance of Windows server 2008/12 and Exchange 2007, as well as the installation…
We are seeking an experienced Desktop Support Analyst to work for our well-known client in their Manchester City Centre headquarters.
Working within the Corporate I.T department of the large organisation, you will be responsible for:
-Producing technical expertise, remote and localised technical fault resolution.
-Providing a high level of Desktop Analysis throughout the department.
- Supporting and implementing the hardware / software and delivery of projects throughout the United Kingdom.
The ideal candidate will have previous experience as a Desktop Analyst, 2nd Line or 3rd Line…
£17000 - £18000/annum
Are you looking for a new opportunity to build a career in an office based role?
This role would suit a bright individual that has the ability to naturally learn quickly so you can advise customers on operating and trouble shooting on a bespoke software .
This role does not require exact experience as the job and IT system is unique and our client is willing to train you.
The role will involve looking into possible problems that customers are experiencing and where possible offering a solution on how to find or fix problems.
There may be times…
Whether you're a budding, self-taught designer with the right mix of skills, a talented graduate, have prior experience within a design agency or a commercial environment and looking to progress your skills and career this could be the job for you.
- Have confidence, enthusiasm and an innovative approach to design
- Be adaptable, able to self-manage and have the ability to prioritise workload, working well under pressure
- Show great attention to detail and take pride in your work
- Oversee the full life…
Helpdesk Engineer - Software Support
An experienced Software Application Support Analyst is required to join a team providing 1st class software support to an international client base and internal staff. Hours covered 8.00am to 6.00pm Monday to Friday in two shifts - 8.00am to 5.00pm & 9.00am to 6.00pm.
Job Type: Permanent
Location: Kettering, Northamptonshire
Benefits: Pension, Healthcare, Profit Share, Free Parking
Start Date: ASAP
A successful, high profile company in the enterprise software sector is now seeking to recruit an experienced Helpdesk Engineer - Software Support…
£15000 - £16000/annum
CF Roberts began over 80 years ago and has grown to be a real force in the construction industry working on projects all over the UK. We take tremendous pride in our achievements and are delighted to include some of the World’s best known companies as clients.
We are currently recruiting an exceptional and unique opportunity for a Team Administrator to join one of our busiest teams.
The Administrator will be key in maintaining project support and assisting the day to day business needs of the team whilst also offering a high level of secretarial skills as required…
£20 - £23/hour
Excellent communication & presentation skills. Leadership skills, managing complex tasks and providing aligned solutions across a cross functional team Strong Engineer with an ability to understand the fundamentals of a wide range of Automotive systems
Experience of Automotive Controls Systems and familiarity with C or Model Based Software Development.
To succeed in this role, candidates will have a background within a complex Engineering organisation and experience of…
£25000 - £55000/annum
The roles offered, at varying levels of experience, will touch on all aspects of software engineering, integration, APIs, and DevOps practices, building, maintaining and supporting the software applications and tools that our client and their customers depend on.
For the junior roles this is an ideal opportunity for the graduate with a couple of years of relevant industry experience who wants to progress to the next level, immerse themselves in technology, working with and learning from some exceptional peers.
For those with more experience and wanting more responsibility, you will take a lead role in the entire…
You must have excellent communication skills and 1st Line Support experience.
For this role you will need proven experience of -
- 1st Line Support
- Excellent communication skills
- Excellent technical knowledge
- Experience of supporting IT software such as Windows, Microsoft Office packages
You must be polite and professional with an excellent telephone manner and able to work without close supervision.
Any experience gained within a local authority would be highly advantageous.
Apply with an updated CV ASAP…
Asendia UK Ltd have an opportunity for a Developer & Software Support Engineer to join the team based in at the Heathrow site. Working 37.5 Hours per week Mon-Fri, the successful applicant will receive a competitive salary.
We provide high quality, dynamic and innovative customer solutions for the worldwide distribution of mail, publications and parcels.
Asendia is a dynamic organisation with continuous change in a very competitive market both globally and in the UK. Asendia UK Ltd, a circa £100m Turnover Company requires a Developer & Software Support Engineer to develop & support software applications. This is a new position…
Software Support Specialist
Up to £20,000 depending on experience
We seek a Software Support Specialist to provide technical support to clients and resellers for our software applications used in the education sector. If you enjoy working with users to solve puzzles and working closely with developers and trainers to improve our clients’ experience, we would like to talk with you.
What you need for this position:
Ability to interact effectively with both non-technical users and highly technical users
Ability to prioritise and balance multiple tasks
Willingness to research and figure out complex software and IT…
Accounts Software Support Consultant
£20,000 - £36,000
Have you got experience of Accounts Software support?
I would like to hear from you as my client based near Wetherby is looking for a ERP/ Accounts Software Support Consultant who has exceptional knowledge of either Pegasus, Sage or Exchequer.
You will be providing telephone and remote assistant
Pre-sales requirements discussed and analysis
System installation and implementation
On-site and remote training and support
You will need an understanding or experience with Pegasus Opera, Sage 50, Exchequer Enterprise on Intact would be useful.
You must have a good…
A software support and training executive with project management experience is required for a media comany based in central London.
Based in our modern Central London office, they will be dealing directly with UK publishing and exhibitions customers.
We are a worldwide supplier of application software to the publishing and exhibitions/conference industries, with offices in London, Los Angeles, Connecticut USA and Toronto. The software covers sales/CRM, advertising, exhibitions, conferences accounting, circulation, books, rights and royalties.
The role will include responsibility for the telephone/email support of our customers…
We have a fantastic opportunity for a software / application support analyst to join an expanding blue chip organisation and support team based in Bristol. With an increase in business applications and user base, you will contribute by providing telephone and remote application support to various users across the UK.
Working within agreed service levels you will take full ownership to resolve incidents wherever possible and escalate high priority incidents appropriately. This role will suit an experienced 1st / 2nd Line support analyst, or a more junior Analyst with a strong knowledge of Microsoft products.
The ideal candidate will…
Software Support / Customer Service
£17,500 - £19,000
About the Company:
A highly successful national organisation is expanding their customer support base due to the high demand of their products and services. The company have an exceptional senior management team and market leading technology, the business offer exceptional first class customer service for their clients. This company places their customers at the heart of everything they do and by having this ethos have become very successful. Joining the organisation at this stage of growth will provide excellent opportunities for both earnings potential and career progression…
This well established software provided requires someone to work on the helpdesk to respond to customer support requests. Candidates will be trained on company products but you must be a quick learner and a good communicator with excellent IT Support / Helpdesk experience.
Responsibilities will include:
Log and respond to customer support requests whether received by telephone or email
Help customers with ‘how to` type queries on their use of hardware and software
Use remote system tools to monitor the performance of customer systems. Use remote system access to access customer systems to help with the diagnosis and resolution of…
Software Support Engineer
£22,000 - £35,000
I am currently recruiting for a Software Support Engineer to join an ambitious and recognised team of engineers. You will play a crucial role in the software development of the companies next generation of products.
The successful candidate will be responsible for:
Maintaining complex applications
Providing application support to our internal and external users to ensure fast resolution to customer issues.
Working as part of the development teams to recommend and agree technological solutions
Take responsibility for the full lifecycle of some software products…
Software Support Analyst
Salary: c. £27,000
Location: Milton Keynes
I am currently recruiting for a Software Support Analyst for a leading SaaS Software house in Milton Keynes. A world leader in their field but still offering a “family feel”, a greatly collaborative and driven working ethos throughout this firm. This approach to empower employees is evangelised from the top of management down with strong values instilled across the company. A truly engaging business to work for. The successful candidate will have a global remit to deliver the highest standards of customer service and support. Day to day you will be dealing with…
This is an excellent opportunity to join a global IT Services Provider at their Fareham office. The role will involve providing support, troubleshooting and expertise on the company's Emarketing software solution to clients in the UK/Europe and working with the company's teams across the globe.
The ideal candidate will have an understanding of CRM and Email Marketing, an understanding of SQL or coding structure and experience and knowledge in XML, HTML, CSS, IIS.
Candidates will ideally have some or all of the following
- Experience in both Desktop and Server software support (2nd or 3rd line)
- Interest and experience in database…
Software Support Specialist.
Our well established technology company based in Guildford is looking for a Software Support Specialist to join their team.
Provide support to end-users and internal staff.
Respond to emails and telephone support requests in a timely manner.
Update and create knowledge base articles.
Analyse support requests for the root cause, determine if changes are possible and outline any change recommendations.Experience required:
Able to interact effectively with a range of users with a range of technical understanding.
Willingness to research and figure…
Software Support Developer - Cambridge
An experienced Software Support Developer is required to join a global software house in Cambridge.
The successful candidate will work closely with the development team and test team, as well as clients. You will be responsible for helping to implement technology into existing client applications, investigating bug reports, bug fixing.
To be considered you will need to demonstrate:
* Proven commercial experience with C programming
* Strong diagnostic & troubleshooting skills
* Strong academic background
* Excellent communication skills
This is a fantastic opportunity to become a key part of…
Due to expansion in their vibrant head office site our client is hiring additional teams to join them as part of their technical customer support department.
The role of Software Support Consultants is to provide 1st line support to a customer base of public and private sector companies to identifying and resolving issues reported from the bespoke suite of software's customer configuration templates. You will work closely with the customer and the Customer Support team.
Candidates will have a good telephone manner and customer service/ support experience.
Be able to 'own' problems and issues and identify a quick and swift resolution…
TRAINEE POSITION SUIT COLLEGE OR SCHOOL LEAVER WITH A LEVELS OR BTEC
Description Templa is an established Software House with 30 years experience in the development and installation of business systems. Due to a departmental restructure, we are looking to recruit a first line Helpdesk Administrator.
Key responsibilities • To be the first point of contact (via phone & e-mail) for all customer support queries.
• Ensure that all support requests from clients are logged and escalated through to resolution.
• Categorise support incidents and set priority levels for call allocation following company call escalation procedures.
• Manage customer…
Software Support Technician – (Growing business – Excellent training)
• Providing frontline technical support
• Dealing with any queries immediately where possible or managing through to
• Raising and maintaining all necessary and relevant internal records
• Mixture of hands-on customer IT support and occasional on-site work
• Building client relationships
• Undertaking training to ensure a high level of technical knowledge is
• Ability to eventually conduct and participate in client meetings / system
• Remote support for clients regardless of location…
Field Installation and Software Support Engineer
Salary: £18,000 - £23,000 plus company car
Currently looking for a Field Installation and Software Support Engineer for a family run business based on the outskirts of Leeds.
As the Field Installation and Software Support Engineer you will be required to travel around the UK installing electronic hardware and software products as well as training the customer on the operational usage of the system. The second part is telephone software support based in the Leeds office, to provide customers with a helpdesk operational support and fault find any problems.
Outstanding career opportunity for a Software Support Technician at a well-established software company specialising in the sale, installation and support of advanced business software systems,
This vacancy offers the right candidate a great opportunity to start on an exciting career as part of a professional IT business. Full Training will be provided.
• Ability to work under pressure and prioritise the workload.
• Excellent internal & external communication skills.
• Proactive customer-focused approach.
• Self-motivated but also capable of working as part of a team.
• PC literate and competent with MS Windows…
My client is and innovative, high performing and market-leading company provider of business critical software and services to the UK accountancy and payroll sectors, with over 53,500 client companies.
With people being their most valuable asset this company are proud of their employee's talents, enthusiasm and achievements and they make it a priority to encourage and recognise their every success.
The jobholder will answer inbound support calls via varying channels including telephone, email and live chat, log them and diagnose problems relating to the Company Practice Software Suite and associated systems.
A wide range of technologies…
1st Line Software Support - Farnborough - £18,000 - £20,000 + Benefits
Our client, an established IT services provider based in Farnborough Hampshire have a requirement for an enthusiastic and committed individual to join their Software Support team.
The opportunity is open to 1st Line Engineers with at least 1 year’s helpdesk experience.
Main Responsibilities of Position:
* Helpdesk Monitoring & Co-ordination
* Third Party software assistance
* Desktop Support (remote and onsite)
* Printer Support (remote and onsite)
* MS Office queries
* Active Directory Administration
* PC Rebuilds
* New PC builds
Skills and Experience
A well established IT Company in Milton Keynes are looking for an IT Graduate to join their Support Services division. This is an excellent opportunity and a brand new role, thus offering somebody with the right aptitude and dynamic personality, a chance to really make the role their own. …More
This is an excellent opportunity to join a leading IT Solutions provider to the legal sector. The main purpose of the role is to provide technical support to clients.
- Accurately Logging all support calls in Support Database
- Responding by phone/email to client issues in accordance with the agreed SLA
- Escalating in a timely fashion to reduce customer impact
- Monitor critical support calls to ensure we meet our SLA
- Providing support to other consultants when requested.
- Ensuring that any problems, return visits, escalations are well documented.
- Communicating effectively with all members of support and other departments…
We are looking for a First line customer support person.
The role involves receiving requests from customers and internal users to solve issues they may have with the product set. Requests may be received by telephone and/or email so excellent communication skills are essential.
To support overseas customers the hours of work will alternate between working on days and nights. You will be working on days from 9.00am - 5.30pm for 1 month and then on nights for 1 month from 11pm to 7.30am.
After full training, you will be expected to be able to handle a high proportion of any issues directly and where things become more complex, ensure…
Excellent opportunity for a Software Support Consultant (from Junior to Senior) based near Ingatestone in Essex - if you are bright, enthusiastic with plenty of initiative and have some previous experience supporting ERP software or Accounting software, you will get full training in our client's range of ERP, Billing and Accounting software.
Your proximity to their office is important - they are looking for a local candidate as this is a Monday - Friday office based role. You will be mentored by a Team Leader who will teach you all you need to know about their ERP software. Salary from £24 - £30,000 plus benefits, depending on your level…