Register CV

120,320 jobs from 10,762 companies

 
Get the latest Jobs by Email

Team Leader Customer Service jobs

X

Get the latest Team Leader Customer Service jobs with Jobs by Email

Displaying 1-25 of 3036 Team Leader Customer Service jobs matched

Jobs Per Page:

Order by:

Refine Job Search

The position you are looking for is no longer available, but here are some similar jobs that might interest you

Register CV
Location
Loughborough, Leicestershire  
Posted
01/09/2015 (16:38) 
Agency
Job Type
Permanent 
Description

JR Personnel is an employment agency, acting on behalf of a client who is looking for a Customer Service Team Leader to support the Customer Service Manager and customer service team on a daily basis in all customer related activity.

Role profile:
•Responsible for ensuring the customer service team deliver excellent service and support to customers
•Take responsibility of certain key customer accounts
•Ensure the team process orders and respond to enquiries within 24 hours of receipt
•Attend customer visits and project meetings when appropriate and required
•Responsible for seeking every opportunity to gain extra business
•Ensure…

More
Location
Birmingham, West Midlands  
Posted
02/09/2015 (17:29) 
Company
Job Type
Permanent 
Description

We’re looking for a Customer Service Team Leader who can coach and develop our team but can also do a little bit more – take on new challenges, learn new skills and suggest and implement process improvements.  

What would you be doing?

You will be responsible for leading, coaching and motivating a team of Customer Service Co-ordinators.  The team is currently ten-strong and they are responsible for providing outstanding customer service to all our customers.  They deal with a wide range of enquiries such as billing issues and technical, working with colleagues from across the business as required.  You will ensure your team have the skills…

More
Salary/Rate
£19000 - £20000/annum 
Location
Welwyn Garden City  
Posted
02/09/2015 (16:01) 
Agency
Job Type
Permanent 
Description

Customer Service Team Leader
Salary depending on experience
Welwyn Garden City

My client a manufacturer of lighting products is recruiting for a Customer Service Team Leader to join their growing team in Welwyn Garden City.
This is an exciting job to work for a global company that prides itself on its quality products.
The successful Customer Service Team Leader in Welwyn Garden City will be responsible for assisting the Customer Services Manager with a variety of tasks designed to ensure the delivery of a first class service to customers and the Sales team. You will also assist with the motivation and development of the Customer Services

More
Salary/Rate
£28000 - £30000/annum 
Location
Milton Keynes  
Posted
27/08/2015 (14:23) 
Agency
Job Type
Permanent 
Description

Customer Services Team Leader
Milton Keynes
£28,000 - £30,000 DOE

My Client is looking for a Customer Services Team Leader with good leadership skills and a determination to get to the root cause of problems. A natural creative solution provider with a true passion for wanting to make the customer experience pleasant and efficient. You will have great reporting skills and solid Excel knowledge. A working knowledge of SAP advantageous

Your role will be to manage, enthuse and motivate the team on a daily basis. Promoting unconditional team work, a positive and happy working environment and role model behaviour at all times.

PRINCIPAL…

More
Salary/Rate
£19000 - £22000/annum excellent benefits package 
Location
Northampton Also in 1 other location 
Posted
20/08/2015 (12:07) 
Agency
Job Type
Permanent 
Description


We currently have a great opportunity for an experienced Customer Service Team Leader to join a well-established company based in St. James, Northampton.

In this hands-on role the Customer Services Team Leader will oversee and direct a team of Customer Service Coordinators to ensure they work together in a collaborative way to provide the highest level of customer service that is prompt, efficient and accurate.

Main Duties & Responsibilities
*Oversee and manage the customer service team, monitoring performance on a daily basis
*Ongoing training and coaching to continually improve the efficiency of the processes and the quality of service

More
Salary/Rate
£23000 - £28000/annum 
Location
Posted
19/08/2015 (10:56) 
Agency
Job Type
Permanent 
Description

Do you have customer service team leader experience and the ability to train a brand new customer service team from scratch? Are you looking to develop your career to the next level? Our client will be entering the energy retail market in September, with a vision to build a trusted energy supplier by offering their customers unprecedented simplicity and transparency. You will be leading a team who share their big ambitions, enthusiasm and are intent on making a change in the energy industry. Could you be our new customer service team leader? If so, apply now.

Key responsibilities:

Be the first point of contact for Advisors needing support…

More
Location
Lancing, West Sussex  
Posted
Just Added!
Agency
Job Type
Permanent 
Description

We are seeking an experienced Team Leader who, working under the Customer Service Team Manager will lead a team of 6 who are responsible for efficiently managing queries and complaints from customers experiencing breakdowns of technical equipment. This is a demanding role working to tight deadlines where you will;
• Supervise and co-ordinate the Service Support team
• Ensure that staffing levels are maintained in order to provide an efficient service to the customer
• Be responsible for investigating and resolving difficult customer problems
• Monitor the performance of the team members
• Develop and introduce new working procedures…

More
Location
Kettering  
Posted
28/08/2015 (11:03) 
Agency
Job Type
Permanent 
Description

We have an exciting opportunity for a Customer Service/Call Centre Team Leader to join a well established company based in Kettering. Main responsibilities are to supervise, lead and support the day to day activities of a team of Customer Service Advisors, ensuring that customer calls are dealt with efficiently and effectively.

Your main duties will include:

*Ensure that there is adequate staff available to cover peaks and troughs
*Control timekeeping, absence and holidays within the team ensuring adequate cover is available
*Monitor and maintain department service level goals by ensuring customer service advisors meet phone accessibility…

More
Salary/Rate
£20000 - £25000/annum 
Location
Norwich  
Posted
02/09/2015 (13:41) 
Agency
Job Type
Permanent 
Description

Customer Service Team Leader - Norfolk

A brand new role has arisen within a company that specialises in Digital Content within the Retail Sector. They have supported a number of industries including; Supermarket, Pharmaceutical, Wholesalers, Alcohol and Baby Care retailers. They operate UK wide and also throughout Europe. My client is looking to appoint a Team Leader to manage their customer service team within Norfolk.

As Team Leader you will be responsible for managing a team of 9 staff and will motivate, incentive and encourage your team to achieve business targets and company expectations. You will be capable of managing your teams

More
Salary/Rate
£22000 - £27000/annum 
Location
Wetherby, North Yorkshire  
Posted
26/08/2015 (09:23) 
Agency
Job Type
Permanent 
Description

Our client has an opportunity for an experienced Team Leader to provide excellent guidance and support to individual team members within their Order Processing department.

Motivating the team will form part of your role, as you create a positive environment that will ensure team objectives are met and exceeded. You’ll work closely with individuals, understanding their strengths and helping them to improve on specific areas, through a multitude of training mediums. With a customer focused approach, you’ll develop the team to ensure individuals also provide fantastic service and that they meet set individual KPI’s.

You’ll be proactive…

More
Salary/Rate
£14 - £15/hour 
Location
Northampton, Northamptonshire  
Posted
20/08/2015 (18:05) 
Agency
Job Type
Temporary 
Description

Our client is looking to recruit a customer service team leader, on a temporary basis initially, to work within a large organisation.

The ideal candidate will have a call centre background and have experience managing a team. The role will require the candidate to listen to and monitor calls, conduct 1:1s and reviews and completing team rotas to support the team and adhere to company and legislative policies including SLAs.

Some calls in the contact centre may be of a sensitive nature so the candidate should be able to either provide support or provide a solution should calls need to be escalated.

Management experience…

More
Salary/Rate
£20000 - £23000/annum PARKING  
Location
Aylesbury  
Posted
24/08/2015 (16:31) 
Agency
Job Type
Permanent 
Description

A fantastic opportunity for a great company based in Aylesbury who are looking for a team leader who will be Responsible for the effective management of the UK Control Centre by coordinating operations to ensure that the unit meets its financial, quality and customer service targets, this role is to support the Customer Services Manager. Candidates must have perfromance management skills along with relationship building background and excellent attention to detail. There is a great opportunity to progress and increase of salary also. You must have a car for this role as 75% office based role with travel to client's offices required…

More

Get the latest Team Leader Customer Service jobs with Jobs by Email

Salary/Rate
£21000 - £25000/annum OTE 30k, Plus Benefits 
Location
Leeds  
Posted
24/08/2015 (11:43) 
Agency
Job Type
Permanent 
Description

Elevation Office Support are currently recruiting for a number of experienced Customer Service Team Leaders to work for a modern and innovative business in central Leeds. Based close to transport links with discounted parking available this is working for a dynamic and fast paced organisation who value Customer Service above all else. As such they provide an excellent working environment for their customer service team including break out zones, games rooms and an outstanding benefits package. Your role will be managing and motivating a team of up to 15 advisers to provide a fantastic customer experience. The successful candidate will…

More
Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£10 - £12/hour 
Location
Rugby, Warwickshire  
Posted
12/08/2015 (15:50) 
Agency
Job Type
Temporary 
Description

Temporary Customer Service Supervisor, Rugby £10.00-12.00p/h

This role is an ongoing temporary position, which is likely to last at least 3 months.
Candidates must have previous supervisory/team leader experience within a customer focussed role.

Duties:
• Supervise a small team as required
• Processing equipment
• Ordering equipment from suppliers
• Managing data on Excel – must have intermediate level Excel
• Production of reports
• Supplier liaison
• Attending team meetings
• Assessment of individual training requirements
• Annual staff reviews

More
Salary/Rate
£18500 - £20500/annum Pension, free parking 
Location
Rotherham  
Posted
14/08/2015 (09:45) 
Agency
Job Type
Permanent 
Description

Customer Service Team Leader Insurance

Manvers, Rotherham

Full Time, Permanent

Monday to Friday 8am - 5pm 1 in 5 Saturdays

A leading company based at Manvers in Rotherham who have been established over 200 years are looking to recruit an experienced Customer Service Team Leader to join their busy team.

As a Customer Service Team Leader you will be managing a team of 10-14 customer service agents on a day to day basis and MUST have previous experience as a Customer Service Team Leader.

Your day to day duties will include managing the daily work loads and be reactive to change these throughout the day, performance management, 121's, call…

More
Salary/Rate
£18720/annum 
Location
Huddersfield, Yorkshire  
Posted
21/08/2015 (13:57) 
Agency
Job Type
Permanent 
Description

Customer Service / Sales Team Leader
£18,720 per annum

OVERVIEW:

A fantastic opportunity at our well recognised and established Huddersfield based client are now looking for a Full time Customer Service / Sales Team Leader on a Temporary to Permanent basis. You will be supporting, encouraging and leading a small team.

The hours of work are 40 per week; Monday – Friday: 9am - 5pm however you must be flexible for overtime.

The key purpose of the Sales & Customer Service Team Leader role will be;
Handle customer complaints and returns professionally and efficiently
Ensure all our products are listed on all possible platforms
Constantly…

More
Salary/Rate
£25000 - £30000/annum 
Location
Middlesex  
Posted
10/08/2015 (15:47) 
Company
Job Type
Permanent 
Description

Printerpix is a digital photo and communication ecommerce business, where we strive on a daily basis to revolutionize the way companies engage with the world. With 2 million users in 20 countries, we have a unique, truly diverse culture of talented employees committed to making a difference in their communities and in the work that they do.

The Role

The Customer Service Supervisor is responsible for leading a team of top performing, goal oriented Customer Service Representatives. Responsibilities include overseeing the Customer Service department and monitoring the performance of Customer Service Representatives.

The ideal candidate…

More
Salary/Rate
£15 - £20/hour 
Location
Rugby  
Posted
02/09/2015 (16:08) 
Agency
Job Type
Contract 
Description

*** Team Leader / IT Customer Service Desk / Supervisor / Manager ***

Global FTSE company are looking for someone to join them for a six month period initially. They are looking for someone who has supervisor / Team Leader experience ideally in a technical environment.

The role will include leading a small team of five, ensuring all orders are fulfilled as per internal SLA, delivering monthly statistics, escalation point for queries, Process improvements/ Mapping. Orders could be laptops, PC, mobiles, phones, tablets, cameras, geographical equipment. You will work with suppliers, quality checking products and ensuring prices are aligned…

More
Salary/Rate
£23000/annum 
Location
Birmingham  
Posted
26/08/2015 (16:10) 
Agency
Job Type
Permanent 
Description

An exciting opportunity has arisen for a Customer Service Team Leader to join one of the largest providers of independent healthcare in the UK. Alliance Surgical delivers bespoke specialist healthcare solutions to private and corporate patients throughout the UK with a membership of approximately 1500 Senior NHS/Private Consultants and has an enviable portfolio of clients that includes prominent global businesses.

We are looking for a strong leader who is dynamic, proactive and innovative with proven experience of leading a team to success. We want a target driven individual who understands how to motive and lead a team in a professional…

More
Salary/Rate
£45000 - £55000/annum Excellent Benefits  
Location
w6 7ap  
Posted
01/09/2015 (16:29) 
Agency
Job Type
Permanent 
Description

Job Type: IS Customer Service Team Leader
Salary: £45,000 - £55,000 plus GREAT benefits package
Location: London
Sector/Industry: FMCG
Job Reference: 21318

Package: Basic salary up to £55,000 plus a substantial benefits package

Introduction: We are currently working with one of our key global FMCG clients to recruit a IS Team Leader to join their London head office. This is a great opportunity to join a global business that operate on an international scale and offer a fantastic opportunity for long-term career progression and development.

The Company: Based in London, my FMCG client has a true global offering and are market leading…

More
Job Type
Permanent 
Applications
Less than 10  
 
Related Searches
 
Location
Basildon  
Posted
14/08/2015 (15:00) 
Agency
Job Type
Permanent 
Description

Our client, a leading global company is looking for an experienced Customer Services Team Leader for their Basildon office.

The Team Leader will provide leadership and delivery of customer service to customers enrolled in Stock Management Services primarily in UK & IRL. The Team Leader will be responsible for all aspects of services delivery as well as support to the regional sales team winning new contracts. The Team Leader will also be responsible for recruiting and retaining an analyst team and will set the objectives of that team in meeting the overall strategic objectives of the Stock Management business unit.

Working with the team

More
Salary/Rate
£22000 - £25000/annum 
Location
Swindon  
Posted
20/08/2015 (14:05) 
Agency
Job Type
Temporary 
Description

Key Duties :

Supervising a team of Helpdesk Operators
Understanding of FM, Helpdesk and Hospital would be advantageous
Previous Call Centre/Customer Service managerial experience would be beneficial
Dealing with the allocation of jobs to the team
Monitoring the jobs from start to finish which will include dealing and chasing jobs and taking the completed job inputting engineers detail and closing out jobs
Logging reactive issues in to our internal system ensuring as much detail is captured to assist the estates team to rectify the problems efficiently
General Administration and customer service skills.
Flexibility and dedication is key…

More
Job Type
Temporary 
Applications
More than 10  
 
Salary/Rate
£17500 - £22000/annum 
Location
Southend-On-Sea  
Posted
01/09/2015 (09:48) 
Agency
Job Type
Permanent 
Description

Long established company in Southend are seeking an experienced Customer Service Team Leader to lead, coach, motivate and develop a team of customer service call handlers to ensure that individual, team and department call handling targets are met and that agents deliver an exceptional level of customer service at all time.

Duties will include:

Lead and motivate a team of up to 20 agents to ensure all call handling and sales objectives are achieved
To supervise the work load to the team, allocating team members to optimise service provision and admin support across the hours operation of the contact centre
Coach team members and provide…

More
Salary/Rate
£22500/annum 
Location
Stockport, Greater Manchester  
Posted
02/09/2015 (12:50) 
Agency
Job Type
Permanent 
Description

Fantastic opportunity for a customer focused and motivated Team Leader with motor insurance experience to join an expanding company based in Cheadle.

Duties

• Training, guiding and supporting members of team
• Overseeing work allocation to team
• Ensuring that required quality is maintained by performing quality audits - file/call. And quality of audits under taken by seniors
• Ensuring customers are kept updated by the team on the progress of work
• Handle customer complaints and escalate necessary issues to the Management Team
• Manage performance of team and individual level in the areas of productivity and quality
• To actively drive…

More

Get the latest Team Leader Customer Service jobs with Jobs by Email

Jobs Per Page:

1 2 3 4 5 ... 122 next »