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Salary/Rate
£18000/annum 
Location
Swindon, Wiltshire  
Posted
20/05/2015 (15:38) 
Agency
Job Type
Permanent 
Description

A great opportunity has arisen for a driven and ambitious Team Leader/Supervisor, to join a well established company locally.

Duties include:

Leading the team on a day to day basis
�Deputise in the absence of the departmental manager
�Allocation of work to the team
�Assist in improving and developing the department
�Conduction inductions for new starters
�Training, coaching and developing team members
�Completion of performance reviews
�Conducting 1 -1 and year appraisals
�Follow company guidelines and procedures

The successful candidate

Strong management skills, with the ability to keep a level head
�Confident…

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Salary/Rate
£24000 - £27000/annum 
Location
Runcorn  
Posted
01/05/2015 (17:31) 
Agency
Job Type
Permanent 
Description

As customer service team leader you will be working in conjunction with the customer services manager to ensure the highest level of customer satisfaction. You will maintain, and demonstrate, the execution of "Best practice" within customer service and train/coach your team in the same.

On a daily basis you will be an integral part of the customer service team. You will be involved in processing the orders, ensuring that all logs are maintained and process, review and drive improvements within the current system.

You must have previous experience (recently) within a similar customer service and team leader role within a manufacturing…

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Salary/Rate
£17000 - £19000/annum 17000-19000 
Location
Gateshead  
Posted
12/05/2015 (12:29) 
Agency
Job Type
Permanent 
Description

An experienced French speaking Customer Service Team Leader is required to join this large international company based in SouthTyneside.

The successful candidate will be responsible for supporting; coaching; developing and supervising a team of new and existing staff.

This is a full time role office hours Monday - Friday with salary c£17-19,000pa plus benefits. The company has parking available and is close to public transport links.

Candidates must be fluent in spoken and written French and English

The team leader will be responsible for managing resource effectively to ensure that all service level agreements are achieved, whilst…

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Salary/Rate
£18000 - £21000/annum 20 days holiday plus 8 bank holida 
Location
E1 7NJ  
Posted
08/05/2015 (16:32) 
Company
Job Type
Permanent 
Description

MPS Ltd is a payroll company working in the recruitment agency sector.

We require a numerate, outgoing individual to work as part of a growing team in our London office. The role involves providing first class customer service through extensive telephone liaison with external recruitment agencies and temporary workers responding in detail to payroll queries.

Success in this role could lead to a team leader/management position.

Duties
• Liaising with relevant agency staff to ensure all information is relayed efficiently and within timescales
• Managing the candidate database, ensuring workers' personal data is up to date…

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Job Type
Permanent 
Applications
More than 10  
 
Related Searches
 
Salary/Rate
£25000 - £30000/annum 
Location
London  
Posted
28/04/2015 (16:43) 
Agency
Job Type
Permanent 
Description

Customer Service Team Leader, London

This multi-award winning digital start-up requires a results orientated Customer Service Team Leader to coordinate the activities of their customer service team.

The Customer Service Team Leader will join a company which has grown rapidly, and now welcomes over 5 million registered users to its fun and exciting shopping website. Based in the heart of London, their open planned office has a great international culture vibe.

This Customer Service Team Leader role will suit an energetic and passionate individual, who is not afraid to get stuck in with the team to achieve goals. You will need to be highly…

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Salary/Rate
£25830/annum 
Location
Halifax  
Posted
29/04/2015 (12:39) 
Agency
Job Type
Permanent 
Description

StepChange Debt Charity is seeking an innovative Customer Services Team Leader to join the team based in our Halifax City Centre office. The successful applicant will receive a salary of £25,830 per annum plus benefits.

Here at StepChange Debt Charity we provide a range of practical and effective services to help our clients get their finances back in shape and their lives back on track. This is what makes us the UK’s leading provider of life-changing debt solutions.

Working here is rewarding as you’re not just doing a job, you’re making a genuine positive difference to people when they need it most.

As our Customer Services Team Leader

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Salary/Rate
£22000 - £28000/annum 
Location
Bromley  
Posted
08/05/2015 (16:45) 
Agency
Job Type
Permanent 
Description

Customer Services Team Leader - £22,000-28,000 - Bromley

A well established business in Bromley is currently looking to expand their Customer Services division by taking on a Customer Services Team Leader. As the Team Leader you will be responsible for managing a team of 7 on a day to day basis. You will train and delegate work to a team of Administrators, monitor their performance, ensure processes are followed in order to meet standard service level agreements and to generally assist the team with customer service enquiries and administrative support. You will also be responsible for training your team and to regularly assess…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£20000 - £25000/annum 
Location
Caldecotte  
Posted
11/05/2015 (16:39) 
Agency
Job Type
Permanent 
Description

Banking Customer Service Team Leader
Milton Keynes
Call Centre Based
Permanent Full Time Position
Salary: £20,000 - £25,000 DOE
Hours of work: Fully-flexible shifts, Monday to Sunday between 8am to 10pm (working 5 out of 7 days)

APPLICANTS MUST HAVE PREVIOUS EXPERIENCE OF LEADING A TEAM WITHIN BANKING CUSTOMER SERVICES.

The Team Leader will be responsible for day to day management of a team of up to 15 advisors. They will also be responsible for the delivery of exceptional customer service. The Team Leader will be responsible for all inbound calls to be responded to the agreed SLAs. The Team Leader will also be responsible for advisor…

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Salary/Rate
£24000 - £26500/annum includes shift allowance & bonuses 
Location
Crawley  
Posted
21/05/2015 (08:02) 
Agency
Job Type
Permanent 
Description

Role: CUSTOMER SERVICE TEAM LEADER

Location: Crawley, West Sussex

Salary: Depending on experience - £24,000 - £26,500

THE ROLE OF CUSTOMER SERVICE TEAM LEADER:

To effectively and professionally lead and manage a team of customer service advisors and claims schedulers who will be dealing with all inbound/outbound telephone calls relating to claims handling, the processing of new applications, policy information, mid-term changes and resolving customer queries.

SKILLS AND EXPERIENCE REQUIRED:

- Ability to motivate and unite a team of customer service advisors to deliver targets

- Previous Customer Service Team Leader experience…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£20000 - £27000/annum 
Location
Thame  
Posted
21/05/2015 (15:59) 
Agency
Job Type
Permanent 
Description

Secondsite Recruitment has just registered a Fantastic Opportunity for a Customer Service Team Leader on behalf of their client based in Thame to join their fast expanding team on a Full Time Permanent Basis

Salary: £27,000 OTE
Hours: 37.5 Hours - Monday - Friday 8:00 - 22:00 and Saturday 8:00 - 17:30 on a rota basis.

Purpose of the Customer Service Team Leader Position:
*As the Team Leader for Sales and Marketing Division you will be responsible for managing a team of inbound and outbound Customer Service Executives.
*You will be responsible for ensuring key performance measures are met along with coaching, developing and mentoring…

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Salary/Rate
£30000 - £37000/annum Excellent Package 
Location
Camberley, Surrey  
Posted
01/05/2015 (17:26) 
Agency
Job Type
Permanent 
Description

Our client is a global leader in the development of cutting edge health care products. They are currently seeking a passionate Customer Service Team Leader to lead a team of highly professional Customer Service Representatives in the delivery of an outstanding customer experience.
The Customer Service Team Leader is responsible for building, developing and retaining an exceptional customer care team through a program of careful selection, comprehensive training, development initiatives and inspirational management. The role will manage a team of Customer Service Representatives delivering industry leading professional customer service

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Salary/Rate
£30863/annum 
Location
Yeovil, Somerset  
Posted
05/05/2015 (14:47) 
Agency
Job Type
Contract 
Description

Customer Service Team Leader
Yeovil, Somerset
Temporary up to 12 months
Full time
£30,863

Our client is so much more than a provider of affordable homes. Everything that they do is to ensure a better future for their residents, their communities and their business.

Our client’s customer service/contact team is responsible for dealing with all internal and external customer contact, this could be by phone, email, face to face, web or post. They are currently seeking a Team Leader to join this team based in Yeovil, Somerset. The main purpose of this role is to manage a team of Customer Service Advisors ensuring that all customer

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Salary/Rate
£21500 - £23000/annum 
Location
Leicester, Leicestershire  
Posted
14/05/2015 (14:16) 
Agency
Job Type
Permanent 
Description

Maloy & Flynn Recruitment Limited are currently looking for a Customer Service Team Leader for a successful retail company based in Leicester.

The successful applicant must have a strong customer service background with previous team leading experience.

Main duties:-
Lead, manage, develop and motivate a team of customer service advisors
Monitor the quality of the customer service.
Work with the call centre team to achieve customer satisfaction levels.
Lead by example
Deal with disciplinary, attendance, lateness and appraisals.

The successful applicant must have a strong customer service background and be experienced in managing a team

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Location
Corsham, Wiltshire  
Posted
14/05/2015 (10:10) 
Agency
Job Type
Permanent 
Description

Our client based in Corsham seeks an experienced customer service team leader to join their team. The ideal candidate with have a plethora of high level problem solving (through to resolution) experience and be used to dealing with high value clientele.

To efficiently manage a small team ensuring effective resourcing, accuracy and completion of activities within agreed time frames.
To monitor reporting tools ensuring KPIs achieved and a high level of customers service is being maintained.
To drive process improvements and cross training to effectively manage and improve work flow and customer experience.

1.To manage and motivate team

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Salary/Rate
£18000 - £24000/annum 
Location
Poole, Dorset  
Posted
18/05/2015 (11:23) 
Agency
Job Type
Contract 
Description

Customer Services Team Leader

Due to our clients continued success they are currently looking to recruit an experienced customer service team leader on a 6 month fixed contract.

You will need to demonstrate previous experience of effective performance management of a team through focus on learning, coaching and development in order to deliver outstanding customer support and service in accordance with contractual SLA.

The Role

• Manage, motivate and develop employees through effective performance management
• Generate a learning, coaching and feedback culture within the team, ensuring absolute honesty and fairness
• Conduct monthly…

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Salary/Rate
£18000 - £19000/annum 
Location
Crawley  
Posted
21/05/2015 (16:43) 
Agency
Job Type
Permanent 
Description

Customer Services Team Leader

Crawley

Sunday to Thursday 12-8pm

£18,000

You will support the Customer Service Manager to deliver the operational service levels. This role will see you managing the team's performance on a day to day basis by ensuring KPI's are achieved and improving working practices to encourage productivity and efficiency within the department.

Duties and responsibilities:

Monitoring team performance.
Working with the contact centre management team to help reduce customer contact and escalated complaints.
Support management with leading and managing front end customer activities.
Undertake one to ones, return…

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Job Type
Permanent 
Applications
Be First to Apply  
 
Salary/Rate
£19000 - £23000/annum 
Location
Poole  
Posted
19/05/2015 (14:45) 
Agency
Job Type
Contract 
Description

Our client based in Poole, Dorset are looking for a Team Leader to join a fast paced well established organisation on a 6 Month Fixed Term Contract. Your role will be to manage, motivate and develop your staff through effective performance management, encourage a learning/coaching and feedback culture working closely with your manager to drive performance.

You will support your team with monthly and annual reviews, monitor customer service levels to ensure they are met and monitor team productivity. In addition, you will monitor sickness and you will focus on project work and process improvements to prevent problems arising.

The ideal…

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Job Type
Contract 
Applications
Less than 10  
 
Salary/Rate
£25000 - £31000/annum OTE £35,000 
Location
Epsom  
Posted
06/05/2015 (09:18) 
Agency
Job Type
Permanent 
Description

Customer Service Team Leader

New & exciting role with well established company, based in Epsom.

Job Specification

Responsible for the day to day supervision of the Order Management team to ensure the efficient and smooth running of the team

Ensuring a high standard of customer support is maintained and that the targets are achieved

Dealing with customers in both the UK & Europe

Person specification

Educated to A-Level standard (or equivalent)

SAP experience would be an advantage

Good knowledge of MS Office

A background in science / pharmaceutical sector would be an advantage

Team leader experience (team of 8 or more)

Additional…

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Salary/Rate
£18000/annum £18k 
Location
Leicester  
Posted
14/05/2015 (14:23) 
Agency
Job Type
Permanent 
Description

Our client is an award winning and market leading manufacturer, distributor and service provider of daily living aids and rehabilitation equipment

The Customer Service Team Leader (CSTL) is responsible for the operational/commercial management, development and delivery of Customer Care within their designated depot(s). Responsibilities include customer relations, commercial, operational and employee management.

The role of CSTL is to ensure that the departmental operation complies with, and where possible, exceeds the company’s quality management system, customer expectations, contractual arrangements, service levels and overall company…

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Job Type
Permanent 
Applications
Less than 10  
 
Location
Huntingdon  
Posted
05/05/2015 (15:32) 
Agency
Job Type
Permanent 
Description

Our client a part of a franchised dealership network require a Customer Services Team Leader. You will be overseeing and energising a team of Customer service advisors to work to a high standard of maximising customer retention and commercial opportunities. You must be naturally confident be able to lead coach and train other team members. This position would suit someone that has maybe worked in a call centre environment team leading where there is great importance on customer satisfaction as well as upsell. Automotive/motor trade experience would be useful but not essential for this role. This role would require an assessment as part…

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Salary/Rate
£25000 - £32000/annum 
Location
Farnborough  
Posted
07/05/2015 (09:20) 
Agency
Job Type
Permanent 
Description

Would you like to join one of the UK's most experienced credit solution providers; which helps millions of customers across the UK?

We invest in our colleagues, and we are looking for passionate and dedicated people who want to help us make a difference to both our customers and our growing business.

An opportunity has arisen for a Customer Service Team Manager based at our offices in Farnborough.

The purpose of this role is to ensure the Collections Support Team process all correspondence received in every form, ensuring quality and accuracy and services levels are met. To ensure the company is adhering to relevant statutory compliance…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£25000 - £28000/annum Plus Benefits 
Location
Bristol, Gloucestershire  
Posted
18/05/2015 (13:42) 
Agency
Job Type
Permanent 
Description

Customer Service Team Leader
Bristol
£25,000 - £28,000 pro rata Plus Bonus, Pension Scheme, Free Breakfast Every Morning, Free Refreshments, 25 Days’ Holiday + Extra Day off for Birthdays (plus 5 extra days for employees getting married), Online Discounts and Voucher Programme

Our client is leading a new generation of energy providers with a fresh outlook and a unique way of doing business. An exciting opportunity has now arisen for a Customer Service Team Leader to join their team. For the right candidate, there is also the opportunity to undertake this role on a part time basis for 20 hours per week.

If you’re an enthusiastic team

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Location
Salford, Greater Manchester  
Posted
07/05/2015 (14:31) 
Company
Job Type
Permanent 
Description

Customer Services Team Leader

Star Global Trading is looking to recruit a Customer Services Team Leader who will have both strategic and operational management skills within an ecommerce retail environment. This is an exciting opportunity to play a key role in the future success of Star's web business. The role is ideal for a dynamic, ambitious and positive individual looking to progress their career within a fast growing ecommerce business. The candidate must be passionate about customer service and always strive to offer the best service possible.

Reporting to Group Head of Web & Online Trading you will be responsible for the following…

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Salary/Rate
£21000 - £24000/annum 
Location
Luton  
Posted
24/04/2015 (15:19) 
Agency
Job Type
Permanent 
Description

Adecco, are recruiting for a Customer Service team Leader for a fantastic Company based here in Luton

The Consumer Care Team Leader performs a key role in managing, coaching, developing and motivating a consumer-focused team. The role holder will continuously drive productivity, ensuring maximum operational efficiency in the contact centre, providing an outstanding consumer experience. The role will provide proactive support with a clear aim to increase the service provided across all levels of the department. The Consumer Care Team Leader is expected to be a role model for staff working in the contact centre.

KEY OPERATIONAL…

More
Job Type
Permanent 
Applications
More than 10  
 

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