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** Team Leader - Customer Services within Finance company ***
*** Watford ***
*** Salary £competitive ***
Our client a leading local Finance company is looking to recruit a Team Leader to motivate, coach and develop a team of Customer Service Advisors.
The ideal candidate will have solid experience of leading a team, with experience within a financial organisation preferred.
Encouraging your team, ensuring productivity is in line with KPIs. Holding regular one-to-one meetings, managing individual performance, evaluating against objectives.
Able to delegate efficiently and promote innovation. With solid management experience able…
£3000 - £50000/annum
• Work From Home.
• Flexible Hours.
• No Experience Necessary.
• Full Training And Support.
• Career Progression Available.
• Luxury Car & Foreign Travel Incentives.
Retail Sales Assistants and Team Leaders are required to work from home full or part time with one of the UK's most established home shopping businesses, trading successfully for over 90 years.
We train and coach individuals from all walks of life to benefit from an array of opportunities, working flexible hours to fit around a busy family life, or other work commitments. You can be your own boss, earn an unrestricted…
We now have the opportunity for an experienced Customer Support Supervisor to help with the continuing expansion of the UK’s fastest growing job board. The Customer Service team is integral to our continued success…
£33000 - £40000/annum
Would you like to lead a team that manages relationships with up to 30,000 Audi UK customers per year?
As the Team Leader , you will be responsible for leading, motivating and developing a team of four account managers to drive incremental improvement in finance renewals across the Audi Centre network and to continually improve the service and experience given to our customers .
The team will achieve this by contacting customers with Contract Hire Agreements with Audi Finance, building relationships and discussing renewal of their agreement.
The successful candidates will ideally posses…
North West England
£38000 - £50000/annum
The role involves working in a fast paced environment and is focused on ensuring that products meet the correct specification and are of the highest standard prior to dispatch to the customer . The successful candidates will be capable of developing a high performance and service orientated culture within the team through the use of excellent communication skills…
Are you passionate about delivering outstanding customer service and do you love the natural world?
Would you like to work for the UK's leading conservation organisation?
Supporter Services Team Leader
Reference number: A3421015
Salary: £22,000 to £26,000 per annum
Hours: Full time
As Supporter Services Team Manager you will provide daily support, line management and leadership for one of three Supporter Services teams, ensuring that enquiries are responded to and resolved in a way that delivers the desired Supporter Experience and contributes to the full range of Fundraising & Communications…
£20356 - £25445/annum
You will supervise and monitor a team of approximately 10, to ensure all the Sales Orders are processed in a timely and efficient manner, making sure they adhere to all customer lead times and business cut off times. You will carry out all general administration duties relating to the sales administration team…
£35000 - £45000/annum
Effective Management of team resources and processes to ensure delivery of service excellence. Building and maintaining effective internal client relationships whilst leading and developing a team of people.
* Day to day management of the team…
£16000 - £26000/annum
No Sales or Customer Service Experience Needed
Sales and Customer Service Training Offered
Apply Today and Start Tomorrow
Bravington Capital in Southampton has multiple customer service and sales trainee openings for people that are looking to do the following:
* Work in a fun environment
* Improve your communication skills
* Learn to adapt and overcome challenges
* Enhance your customer service & sales skills
* Receive recognition and earn based on your results
* Travel throughout the UK, Ireland and Europe
* Strengthen your organisational techniques
* Become a better…
Successful candidates will become part of a Sales, Cash and Collections team within our client’s Domestic Operation Department. Your role will be to maximise cash collection through effective negotiation and issue resolution via all communication channels. You will be required to provide excellent customer service to domestic customers , including owning problems through to resolution…
We are recruiting for a Customer Service Team leader for our complaints department in Harlow
Are you a customer services professional?
Do you have knowledge of FCA and FOC procedures and expectations?
Have you ever led a team to success?
Do you want to join a growing, highly successful employer?
We are looking for a customer services professional to lead the team dedicated to supporting and developing the management of customer concerns and complaints. Operating within the financial and insurance service sector our client is focused on not only Treating Customers Fairly but constantly striving to provide the very highest…
CUSTOMER SERVICE TEAM LEADER - WELWYN GARDEN CITY £19,000-£20,000
A fantastic opportunity has arisen for a Customer Service Team Leader to join a prestigious company based in the Hertfordshire Area. This is a busy and fast paced Customer Service Position.
As a Customer Service Team Leader you will be assisting the Customer Services Manager. You will be delivering a First Class Service to all Customers and the Sales Team.
The role will involve:
Dealing with Clients over the phone, order processing
General Administrative Duties
The ideal candidate would have at least 2 years Customer Service Team…
Customer Services Team Leader – South East Suffolk - £16500k – Permanent
We are seeking a Customer Services Team Leader to join this highly successful and highly reputable company based in South East Suffolk who are a leader in their field and focus on providing exceptional customer service.
Working in a busy medium sized Inbound Contact Centre your duties will include but not be limited to;
* Ensuring all calls are dealt with effectively and efficiently
* Building strong working relationships
* Projecting a team focus on providing an excellent service to customers at all times
* Training new members of the contact centre
Customer Services Team Leader
Lincoln, Lincolnshire, East Midlands
To 25k - 27k (DOE)
We are currently seeking an ambitious Customer Services Team leader. You will be a natural leader, motivated in delivering service excellence to customers, a real flair for team leadership in a fast-paced and challenging environment. You will be involved in people management, service management, incident management and ownership and cross-department communications plus continual improvement.
In order to be considered you need the following qualifications, experience and personal attributes:
Background in the services industry…
Customer Service Team Leader - Congleton / Sandbach location
This is an excellent opportunity for an experienced Customer Service Team Leader to join our prestigious client. The successful candidate will have overall management of the Customer Service Team.
*Ensuring compliance with customer requirements
*Establish KPI's for the customer service team
*To implement performance management for the direct reports
*Day to day team management
*Ability to provide excellent customer service
*Management experience of a customer service team
*Excellent communications and motivational skills
Our client are a market leader in supplying health and fitness products across the UK, due to expansion they are now looking to recruit an experienced Customer Service Team Leader to work in their Cheshire office.
Customer Service Team Leader £16K - £18K per annum
The ideal candidate:
Will have experience in man-management at Supervisor/Team Leader level, or someone at a senior CSA level, who is looking for a step up into a leadership role. Able to lead to ensure customer delight is given 100% of the time
You will have excellent problem solving skills, able to live and breathe customer service manage complaints and queries…
Customer Services Team Leader
Permanent/ Full Time- 37 hours per week- flexible working arrangements considered
Based in North Walsham
Starting Salary: £23,796 growing to £26,177 p.a.
This vacancy is being advertised by OSR Recruitment who are working in partnership with and on behalf of Victory Housing Trust. Victory are a registered charity and provider of affordable homes to in excess of 10,000 residents across North Norfolk from their North Walsham base, as well as Kings Lynn, Broadlands, West Norfolk and Great Yarmouth. A well established and prestigious local brand, Victory Housing is seeking a skilled Team Leader to oversee a team…
Customer Service Team Leader (team leader, complaints, claims, insurance, FOA, FOC) - Harlow - £25,000 to £31,000 plus 20 days holiday, free parking, career progression
An opportunity has become available for a customer team leader to join a well establish company in Harlow. The company are market leaders within their field and rapidly growing due to recent success.
You will be responsible for managing a team of three claims advisors. The claim advisors are responsible for dealing with the company's complaints. You will be responsible for ensuring legislations, maintaining company standards and procedures are met to a high standard…
Hamlin Knight is currently recruiting for a Customer Service Team Leader to join a large distribution company based in Coventry.
As Customer Service Team Leader you will be responsible for leading a team of 8 customer service advisors.
The hours of work are 13.00pm - 10.00pm Monday - Friday.
Reporting KPI's to department Supervisor.
Ensure all communication with customers, including those of direct reports, internal and external is in a professional and timely manner and resolved to customers' satisfaction using the appropriate channels.
Support and encourage a culture of making the customer first priority…
We have an exciting opportunity for a Customer Service/Call Centre Team Leader to join a well established company based in Kettering. Main responsibilities are to supervise, lead and support the day to day activities of a team of Customer Service Advisors, ensuring that customer calls are dealt with efficiently and effectively.
Your main duties will include:
*Ensure that there is adequate staff available to cover peaks and troughs
*Control timekeeping, absence and holidays within the team ensuring adequate cover is available
*Monitor and maintain department service level goals by ensuring customer service advisors meet phone accessibility…
Customer Service Team Leader
£23k - £24k Plus Benefits 25 Days Holiday
Our forward-thinking, very successful client are recruiting for an experienced Customer Service Team Leader to supervise, coach and support the Customer Service Team to deliver a first class service to their customers.
This is a varied role managing a team of 15, supporting the Customer Service Manager with recruitment, induction, training, coaching, mentoring and dealing with escalated enquiries.
Excellent communications skills
Strong leadership and people management skills
Experience of managing a team
MS Office and CRM…
A fantastic opportunity has arisen for a Customer Services Team Leader to join a well established company based in Crawley.
You will be responsible for effectively and professionally leading and managing a team of Customer Care Advisors who will be dealing with all inbound/outbound telephone calls relating to claims handling, processing of new applications and resolving customer queries.
Some of your key duties will include:
Motivating the team, managing performance and grow the team's capabilities to achieve consistently high, and always striving to improve customer service
Being a point of referral and advice on any aspect of…
Secondsite Recruitment has just registered an exciting new opportunity for a Customer Service Team Leader to join a well-established and growing company based in Abingdon on a Permanent Full-Time basis. This role will suit a hands-on and organised candidate looking to keep busy in an independent and fast-paced role.
*£20,000 - £22,000 + bonus (paid monthly) based on individual and company performance
*Hours - 09:00 to 17.30 Monday to Friday, please note that you will need to be flexible due to the
Customer Service Team working rotated shifts (between 08:00 - 19:00)
*Discounted company services
Adecco Wellingborough are currently recruiting for a Customer Service/Telesales Team Leader to join our reputable clients team.
We are seeking a candidate who has experience of managing a team within a call centre environment and is driven in providing the best Customer Service experience for their customers and managing and motivating your team to do the same.
The team take both inbound and outbound calls from existing customers and as well as taking orders are responsible for up selling new products ranges and different product types.
You will be tasked with implementing KPI's and deal with any HR and recruitment requirements…
A superb and exciting opportunity has arisen for a Customer Service Team Leader based in West London. The opening is for a vastly growing international insurance company, with an incredible package of £28,000 plus a fantastic bonus opportunity. The organisation prides themselves in their culture offering excellent incentives as well as themed days, competitions and a lot of fun!
What the job entails:
* Manage a highly successful team, driving them to surpass their KPI's.
* Develop and coach individuals to improve their customer service skills.
* Hold monthly 1-1's and bi-annual appraisals to asses team performance.
* Deal with disciplinary…
Our client are a successful and growing business based in Stoke-on-Trent, Staffordshire.
They have an opportunity for a Customer Services Team Leader to join their business.
The role will be varied involving managing a small team of agents dealing with administration and customer service queries. This will be a varied role and our client are looking for someone versatile and professional who can manage a varied workload and team of agents.
The ideal candidate will need to have/be:
*Experience managing a team in a Customer Service environment
*Professional and career driven as they will be joining an exciting and growing business
Our client, a highly regarded and reputable Personal Lines Insurance Brokerage based in Essex, is looking to recruit a Customer Services Team Leader who will be managing a team responsible for the Motor department's service standards throughout, ensuring all departmental complaints are handled in line with FCA rules and regulations and internal guidelines. You will perform regular performance appraisals with all team members, providing support, encouragement and advising team members with regards to their individual development goals. You will also manage the day to day operation of the team ensuring SLA's are met.
Customer Service Helpdesk Manager – Permanent or Contract – Immediate start
Our client is a prestigious market leader in their field, that seeks an experienced Customer Service / administration Manager.
* To lead a team of 6 customer service coordinators.
Do you have experience of managing a team of individuals?
Do you wish to work for an organisation that invests in the future of the staff?
Would you like to work for a well know and respected brand?
If so please call Gina/Chloe on 01604 626287
Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract…
Technical Customer Service Team Leader – Permanent – Telford
ITR Personnel are recruiting on behalf of a well-established and respected manufacturing company in Telford for a new, permanent Technical Customer Service Team Leader. To be considered for this excellent role though, you MUST have the technical experience as well as the Customer Service / Team Leader exposure too.
You’ll be supporting the Technical Manager in the day to day running of a small technical team in Telford, managing resources in order to improve team performance. You’ll help support the team from a technical point of view, providing support to internal departments…
A sales and customer service team leader role in Leicester paying a negotiable salary for a global broker
Your new company
This organisation is one the world's leading insurance brokers which prides itself on providing excellent service to its clients. They are focused on attracting, retaining and developing a talented team where creative thinking and contributions are encouraged to develop the best solutions. An opportunity has now arisen for a sales and customer service team leader in the Leicester office to contribute to further developing the company's reputation of delivering quality service.
Your new role
Customer Service / Team Leader – Temporary
£8.00 - £9.00 per hour
Our client is busy Private Dental Practice and our currently seeking a Customer Support Administrator to support the team. The role is initially to start on a temporary basis with the potential of a permanent role for the right person. Experience of managing or supervising a team would be advantageous as there is a potential opportunity to progress with this role.
• Taking and receiving a high volume of calls from customers and liaising with Consultants
• Booking appointments
• Inputting information onto in-house systems…
My Client based in Warrington are looking to recruit for a Temporary Customer Service Team Leader to cover a very busy period in their sales year. This is initially a 2 month assignment consisting of shift work, Monday to Friday, varying between 11am-6pm or 2pm-10pm
The ideal candidate will have a positive can do attitude in order to provide a friendly service to both colleagues and clients in order to build relationships.
The key responsibilities of the role consist of the following:
*Handling customer queries both inbound and outbound,
*Providing technical support to the team
*Ability to multi task and prioritise work load…
Lloyd Recruitment Service is looking for an experienced and professional Customer Service Team Leader to join a very well established and reputable company based in the Haywards Heath, West Sussex area. The main purpose of the role is to successfully manage and develop the performance of the customer service team – Ensuring achievement of agreed client & business objectives, consistent delivery of service excellence, SLA management and cost control.
Duties and responsibilities will include:-
Being responsible for daily management of the customer service team including attendance & time keeping, accurate data capture and other staffing…