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JR Personnel is an employment agency, acting on behalf of a client who is looking for a Customer Service Team Leader to support the Customer Service Manager and customer service team on a daily basis in all customer related activity.
•Responsible for ensuring the customer service team deliver excellent service and support to customers
•Take responsibility of certain key customer accounts
•Ensure the team process orders and respond to enquiries within 24 hours of receipt
•Attend customer visits and project meetings when appropriate and required
•Responsible for seeking every opportunity to gain extra business
Horsforth / Leeds
£25000 - £33000/annum
PACKAGE: £25,000 - £33,000 + Bonus Scheme, Pension, 20 days holiday and Private Healthcare
AREA: Otley, Leeds and Bradford
An excellent opportunity for a Customer Service Manager / Commercial Team Leader , to thrive in a growth industry.
My client is a market leading organisation…
£3000 - £50000/annum
• Work From Home.
• Flexible Hours.
• No Experience Necessary.
• Full Training And Support.
• Career Progression Available.
• Luxury Car & Foreign Travel Incentives.
Retail Sales Assistants and Team Leaders are required to work from home full or part time with one of the UK's most established home shopping businesses, trading successfully for over 90 years.
We train and coach individuals from all walks of life to benefit from an array of opportunities, working flexible hours to fit around a busy family life, or other work commitments. You can be your own boss, earn an unrestricted…
£18000 - £28000/annum
Paragon Acquisitions is branching out from Southampton to Manchester because it's a larger market. This move will provide more opportunity for Paragon's team to progress and provide more coverage for their newest client in the food delivery industry.
We’re opening in Manchester in late June due to high demand for our new customer acquisition process. We help match our client with the right customers by speaking with them at events and retail centres throughout the region.
Paragon therefore has multiple openings for people that are looking to do the following:
* Work in a fun…
£17999 - £22999/annum
Are you looking for a New Career!
Have you worked with customers in the past?!
Do you have the desire to learn, earn and grow?!
If so, look no further - Apply to Mazonai Today!
New Expansion!! - Due to the growth of the company over the last year, here at Mazonai we are excited to offer 4 new Customer Service , Sales and Promotions Assistants to join our Events Team at our NEW BRANCH! here in Watford.
As a Customer Service , Sales and Promotions Assistant, you’ll be the face of our client as you pro-actively speak to customers on a daily basis at venues and shops throughout the region…
We’re looking for a Customer Service Team Leader who can coach and develop our team but can also do a little bit more – take on new challenges, learn new skills and suggest and implement process improvements.
What would you be doing?
You will be responsible for leading, coaching and motivating a team of Customer Service Co-ordinators. The team is currently ten-strong and they are responsible for providing outstanding customer service to all our customers. They deal with a wide range of enquiries such as billing issues and technical, working with colleagues from across the business as required. You will ensure your team have the skills…
Do you have leadership and Project planning skills? Can you run long term and complex projects?
A Leading International Company providing specialist services to the automotive industry are seeking a Workshop Team Leader with overall responsibility for the successful planning, production, monitoring and delivery of our workshop products and services . You will have operational and financial control of the area and be a key team leader within our business.
You should ideally have at least five years' experience within the automotive aftermarket and be a professional and documented leader . A professional and proactive attitude to help shape…
Newton-le-Willows, Merseyside Commutable from St Helens, Wigan and Warrington
Salary in line with NMW
Our client sell rugged, mobile devices for use in retail, logistics, education and field service . They offer a comprehensive managed service for those devices, and this is provided by their Service Desk.
They provide total support of their customer ’s entire mobility solution including mobile devices and printers, application and device software, servers, mobility platform, wired/wireless and structured cabling infrastructure.
They now have a fantastic…
£30000 - £33000/annum
Alpha Hospitals is a wonderful place to work – Our training and development is in a league of its own providing excellent opportunities to enhance and develop your clinical practice
As a progressive organisation we pride ourselves in providing excellent quality care for patients with enduring mental health problems. The philosophy of the company is always to put patient care at the heart of everything we do.
An exciting opportunity has arisen for an experienced Mental Health Nurse Clinical Team Leader to join our expanding inpatient services .
We are seeking Nurse qualified…
£22000 - £28000/annum
This is a terrific opportunity to join a high performing sales team in a fast growing industry. Our team currently hold top records for both outstanding sales performance and the best customer satisfaction!
We are looking for 5 new Retail Sales & Team Leader Assistants in order to keep up with new client demands this year.
RETAIL ASSISTANT / TEAM LEADER
The successful applicants will start out in general sales and promotions roles with a focus on achieving sales and customer service related targets. As a Retail Sales & Team Leader Assistant, you'll be meeting customer face to face at retail events…
Customer Service Team Leader
Salary depending on experience
Welwyn Garden City
My client a manufacturer of lighting products is recruiting for a Customer Service Team Leader to join their growing team in Welwyn Garden City.
This is an exciting job to work for a global company that prides itself on its quality products.
The successful Customer Service Team Leader in Welwyn Garden City will be responsible for assisting the Customer Services Manager with a variety of tasks designed to ensure the delivery of a first class service to customers and the Sales team. You will also assist with the motivation and development of the Customer Services…
Customer Services Team Leader
£28,000 - £30,000 DOE
My Client is looking for a Customer Services Team Leader with good leadership skills and a determination to get to the root cause of problems. A natural creative solution provider with a true passion for wanting to make the customer experience pleasant and efficient. You will have great reporting skills and solid Excel knowledge. A working knowledge of SAP advantageous
Your role will be to manage, enthuse and motivate the team on a daily basis. Promoting unconditional team work, a positive and happy working environment and role model behaviour at all times.
We currently have a great opportunity for an experienced Customer Service Team Leader to join a well-established company based in St. James, Northampton.
In this hands-on role the Customer Services Team Leader will oversee and direct a team of Customer Service Coordinators to ensure they work together in a collaborative way to provide the highest level of customer service that is prompt, efficient and accurate.
Main Duties & Responsibilities
*Oversee and manage the customer service team, monitoring performance on a daily basis
*Ongoing training and coaching to continually improve the efficiency of the processes and the quality of service…
Do you have customer service team leader experience and the ability to train a brand new customer service team from scratch? Are you looking to develop your career to the next level? Our client will be entering the energy retail market in September, with a vision to build a trusted energy supplier by offering their customers unprecedented simplicity and transparency. You will be leading a team who share their big ambitions, enthusiasm and are intent on making a change in the energy industry. Could you be our new customer service team leader? If so, apply now.
Be the first point of contact for Advisors needing support…
We are seeking an experienced Team Leader who, working under the Customer Service Team Manager will lead a team of 6 who are responsible for efficiently managing queries and complaints from customers experiencing breakdowns of technical equipment. This is a demanding role working to tight deadlines where you will;
• Supervise and co-ordinate the Service Support team
• Ensure that staffing levels are maintained in order to provide an efficient service to the customer
• Be responsible for investigating and resolving difficult customer problems
• Monitor the performance of the team members
• Develop and introduce new working procedures…
We have an exciting opportunity for a Customer Service/Call Centre Team Leader to join a well established company based in Kettering. Main responsibilities are to supervise, lead and support the day to day activities of a team of Customer Service Advisors, ensuring that customer calls are dealt with efficiently and effectively.
Your main duties will include:
*Ensure that there is adequate staff available to cover peaks and troughs
*Control timekeeping, absence and holidays within the team ensuring adequate cover is available
*Monitor and maintain department service level goals by ensuring customer service advisors meet phone accessibility…
Customer Service Team Leader - Norfolk
A brand new role has arisen within a company that specialises in Digital Content within the Retail Sector. They have supported a number of industries including; Supermarket, Pharmaceutical, Wholesalers, Alcohol and Baby Care retailers. They operate UK wide and also throughout Europe. My client is looking to appoint a Team Leader to manage their customer service team within Norfolk.
As Team Leader you will be responsible for managing a team of 9 staff and will motivate, incentive and encourage your team to achieve business targets and company expectations. You will be capable of managing your teams…
Our client has an opportunity for an experienced Team Leader to provide excellent guidance and support to individual team members within their Order Processing department.
Motivating the team will form part of your role, as you create a positive environment that will ensure team objectives are met and exceeded. You’ll work closely with individuals, understanding their strengths and helping them to improve on specific areas, through a multitude of training mediums. With a customer focused approach, you’ll develop the team to ensure individuals also provide fantastic service and that they meet set individual KPI’s.
You’ll be proactive…
Our client is looking to recruit a customer service team leader, on a temporary basis initially, to work within a large organisation.
The ideal candidate will have a call centre background and have experience managing a team. The role will require the candidate to listen to and monitor calls, conduct 1:1s and reviews and completing team rotas to support the team and adhere to company and legislative policies including SLAs.
Some calls in the contact centre may be of a sensitive nature so the candidate should be able to either provide support or provide a solution should calls need to be escalated.
A fantastic opportunity for a great company based in Aylesbury who are looking for a team leader who will be Responsible for the effective management of the UK Control Centre by coordinating operations to ensure that the unit meets its financial, quality and customer service targets, this role is to support the Customer Services Manager. Candidates must have perfromance management skills along with relationship building background and excellent attention to detail. There is a great opportunity to progress and increase of salary also. You must have a car for this role as 75% office based role with travel to client's offices required…More
Leading regional waste management and recycling company, currently seeking an experienced professional Customer Service Manager / Commercial Team Leader to work from their office based in West Yorkshire. As the Manager of two internal customer service and sales teams, there are fantastic opportunities for future career development and training.
PACKAGE: £25,000 - £33,000 + Bonus Scheme, Pension, 20 days holiday and Private Healthcare
AREA: Otley, Leeds and Bradford
An excellent opportunity for a Customer Service Manager / Commercial Team Leader, to thrive in a growth industry.
My client is a market leading organisation…
Elevation Office Support are currently recruiting for a number of experienced Customer Service Team Leaders to work for a modern and innovative business in central Leeds. Based close to transport links with discounted parking available this is working for a dynamic and fast paced organisation who value Customer Service above all else. As such they provide an excellent working environment for their customer service team including break out zones, games rooms and an outstanding benefits package. Your role will be managing and motivating a team of up to 15 advisers to provide a fantastic customer experience. The successful candidate will…More
Temporary Customer Service Supervisor, Rugby £10.00-12.00p/h
This role is an ongoing temporary position, which is likely to last at least 3 months.
Candidates must have previous supervisory/team leader experience within a customer focussed role.
• Supervise a small team as required
• Processing equipment
• Ordering equipment from suppliers
• Managing data on Excel – must have intermediate level Excel
• Production of reports
• Supplier liaison
• Attending team meetings
• Assessment of individual training requirements
• Annual staff reviews
Customer Service Team Leader Insurance
Full Time, Permanent
Monday to Friday 8am - 5pm 1 in 5 Saturdays
A leading company based at Manvers in Rotherham who have been established over 200 years are looking to recruit an experienced Customer Service Team Leader to join their busy team.
As a Customer Service Team Leader you will be managing a team of 10-14 customer service agents on a day to day basis and MUST have previous experience as a Customer Service Team Leader.
Your day to day duties will include managing the daily work loads and be reactive to change these throughout the day, performance management, 121's, call…
Customer Service / Sales Team Leader
£18,720 per annum
A fantastic opportunity at our well recognised and established Huddersfield based client are now looking for a Full time Customer Service / Sales Team Leader on a Temporary to Permanent basis. You will be supporting, encouraging and leading a small team.
The hours of work are 40 per week; Monday – Friday: 9am - 5pm however you must be flexible for overtime.
The key purpose of the Sales & Customer Service Team Leader role will be;
Handle customer complaints and returns professionally and efficiently
Ensure all our products are listed on all possible platforms
Printerpix is a digital photo and communication ecommerce business, where we strive on a daily basis to revolutionize the way companies engage with the world. With 2 million users in 20 countries, we have a unique, truly diverse culture of talented employees committed to making a difference in their communities and in the work that they do.
The Customer Service Supervisor is responsible for leading a team of top performing, goal oriented Customer Service Representatives. Responsibilities include overseeing the Customer Service department and monitoring the performance of Customer Service Representatives.
The ideal candidate…
*** Team Leader / IT Customer Service Desk / Supervisor / Manager ***
Global FTSE company are looking for someone to join them for a six month period initially. They are looking for someone who has supervisor / Team Leader experience ideally in a technical environment.
The role will include leading a small team of five, ensuring all orders are fulfilled as per internal SLA, delivering monthly statistics, escalation point for queries, Process improvements/ Mapping. Orders could be laptops, PC, mobiles, phones, tablets, cameras, geographical equipment. You will work with suppliers, quality checking products and ensuring prices are aligned…
An exciting opportunity has arisen for a Customer Service Team Leader to join one of the largest providers of independent healthcare in the UK. Alliance Surgical delivers bespoke specialist healthcare solutions to private and corporate patients throughout the UK with a membership of approximately 1500 Senior NHS/Private Consultants and has an enviable portfolio of clients that includes prominent global businesses.
We are looking for a strong leader who is dynamic, proactive and innovative with proven experience of leading a team to success. We want a target driven individual who understands how to motive and lead a team in a professional…
Job Type: IS Customer Service Team Leader
Salary: £45,000 - £55,000 plus GREAT benefits package
Job Reference: 21318
Package: Basic salary up to £55,000 plus a substantial benefits package
Introduction: We are currently working with one of our key global FMCG clients to recruit a IS Team Leader to join their London head office. This is a great opportunity to join a global business that operate on an international scale and offer a fantastic opportunity for long-term career progression and development.
The Company: Based in London, my FMCG client has a true global offering and are market leading…
Our client, a leading global company is looking for an experienced Customer Services Team Leader for their Basildon office.
The Team Leader will provide leadership and delivery of customer service to customers enrolled in Stock Management Services primarily in UK & IRL. The Team Leader will be responsible for all aspects of services delivery as well as support to the regional sales team winning new contracts. The Team Leader will also be responsible for recruiting and retaining an analyst team and will set the objectives of that team in meeting the overall strategic objectives of the Stock Management business unit.
Working with the team…
Key Duties :
Supervising a team of Helpdesk Operators
Understanding of FM, Helpdesk and Hospital would be advantageous
Previous Call Centre/Customer Service managerial experience would be beneficial
Dealing with the allocation of jobs to the team
Monitoring the jobs from start to finish which will include dealing and chasing jobs and taking the completed job inputting engineers detail and closing out jobs
Logging reactive issues in to our internal system ensuring as much detail is captured to assist the estates team to rectify the problems efficiently
General Administration and customer service skills.
Flexibility and dedication is key…
Long established company in Southend are seeking an experienced Customer Service Team Leader to lead, coach, motivate and develop a team of customer service call handlers to ensure that individual, team and department call handling targets are met and that agents deliver an exceptional level of customer service at all time.
Duties will include:
Lead and motivate a team of up to 20 agents to ensure all call handling and sales objectives are achieved
To supervise the work load to the team, allocating team members to optimise service provision and admin support across the hours operation of the contact centre
Coach team members and provide…
Fantastic opportunity for a customer focused and motivated Team Leader with motor insurance experience to join an expanding company based in Cheadle.
• Training, guiding and supporting members of team
• Overseeing work allocation to team
• Ensuring that required quality is maintained by performing quality audits - file/call. And quality of audits under taken by seniors
• Ensuring customers are kept updated by the team on the progress of work
• Handle customer complaints and escalate necessary issues to the Management Team
• Manage performance of team and individual level in the areas of productivity and quality
• To actively drive…