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One of my Derbyshire-based clients is currently searching for a Tenancy Sustainment Officer with an exceptional level of customer service and the ability to work with care and compassion on behalf of a potentially vulnerable client base. The role is available immediately. If this is you then please read on...
About the role
Based close to Chesterfield the role will focus upon helping residents to keep and maintain their tenancies in good order. Issues that will need addressing may include financial difficulties, anti-social behaviour and other related housing-management issues. Close working relations with partner organisations…
Client – Tenant Liaison Officer/TLO/Resident Liaison Officer/Grimsby/2 months
Our client is a leading social housing contractor, who specialises in regeneration schemes and has recently been awarded a number of refurbishment projects in the Grimsby area. Owing to increased work they are looking to appoint an experienced Tenant Liaison Officer on a 2 month contract.
Role & Responsibilities - Tenant Liaison Officer/TLO/Resident Liaison Officer/ Grimsby/2 Months
The role as Tenant Liaison Officer will be to provide Customer Care to all Residents/ Tenants, prior, during and after completion of works on properties. As a Tenant Liaison Officer…
Client – Tenant Liaison Officer - TLO - Manchester - 8 Weeks - £12.00
Our client is a leading social housing contractor, who specialises in regeneration schemes. Owing to increased work they are looking to appoint an experienced Tenant Liaison Officer on a short term contract in the Manchester area.
Role & Responsibilities - Tenant Liaison Officer
As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes.
• Pre entry visits and company inductions
• Collect tenancy agreement/approval forms
Currently recruting for a Housing Officer in the Kingston Upon Thames arear for a local government organisation.
Ideal candidate MUST be a vehicle owner.
PURPOSE OF ROLE;
To provide an efficient, responsive and sensitive housing management
service for the Association’s customers and those applying to the
Association for housing.
DUTIES WILL INCLUDE;
Provide contact, advice and guidance to customers within the
framework of the tenancy agreement and the relevant
Association procedures. This includes the preparation of tenancy
agreements, Handbooks and Information Packs for new tenants.
Enforcement of tenancy conditions and ensuring…
One of my Derbyshire-based clients is currently searching for a Housing Officer with an exceptional level of customer service and a strong working knowledge of Welfare Reform and tenancy/estate management. If this is you then please read on...
About the role
Working from the head office you will manage a patch of around 650 properties offering advice on all tenancy and low level income and ASB issues. You will conduct monthly estate inspections and work closely with the specialist Income and ASB teams to ensure that arrears are kept to a minimum and estates crime-free. You will also deal with aspects of lettings including sign-ups, mutual…
WHO WE ARE: NATIONAL MULTI AWARD WINNING ESTATE AGENCY GROUP
WHO WE WANT : TENANCY CO-ORDINATOR - CHISWICK
WHAT WE ARE OFFERING: £18K TO £22K OTE
Barnard Marcus have 37 branches in London and are part of the UK's leading Estate Agents, Sequence with over 500 High Street Branches and we are looking to recruit a Tenancy Co-Ordinator for our Chiswick property management centre.
Provide Tenancy Management administration and support to branches, Landlords and Tenants.
Liaising with landlords and tenants to renew their tenancy, including negotiating renewal terms and preparing new agreements
Job Title: Neighbourhood Officer - Part Time
Location: Nottingham, Nottinghamshire
Salary: £27,030 per Annum, Pro rata + Car allowance + Benefits
Hours: 18.12 per Week
Job Reference No.: PFPUL59915
Closing Date: 9th June 2015
What is a Neighbourhood officer?
As a first point of contact for customers within your patch, you will deal with any issues relating to their tenancy or home. In this role you are expected to ensure implementation of the area plan and contribute to its continuous development. You will be responsible for ensuring key targets are met, for such issues as speedy lettings to improve void loss, enforcing tenancy conditions…
Our client is a leading RSL who are looking to recruit an experienced Neighbourhood officer on a permanent basis as part of their Neighbourhood Services Team. The successful candidate will provide a comprehensive housing management service to our residents, supporting them to maintain their tenancies.
As the Neighbourhood Officer you will be responsible for a broad range of duties including viewing and letting properties with prospective tenants, developing neighbourhood improvements and enforcement of tenancy conditions. You will also be dealing with nuisance / anti-social behaviour and representing the organisation at external meetings…
Housing Officer, North London. Service Care Solutions is currently recruiting For a Housing Officer based in North West London. As a Housing Officer based in North West London it is essential that you have proven experience of delivering a high quality tenancy service. You will be responsible for the delivery of a high quality housing management service (all tenures) for a defined geographical area. Experience of rents recovery either as an income officer or housing officer would be beneficial as well as knowledge of temporary housing accommodation. A key part of this role is to develop build and maintain effective relationships with tenants…More
VACANCY: Leasehold Officer
BRC are pleased to announce we have a temporary Leasehold Officer with a Social Housing provider in Wiltshire, to start immediately for a 2 month contract until the end of July 2015. The skills required for this role commands a payrate of up to approximately £18.00 per hour.
The Leasehold Officer role involves undertaking the following duties:
• Lease administration processes from application stage to completion
• Preparation of estimated and actual service charge accounts
• Calculating shared ownership rent and service charges
• Arranging and setting up payment plans, Referring the collection of service…
HOUSING OFFICER- NORFOLK
I am currently looking to recruit for a housing officer for a Housing Association based in Norfolk. This is a a temporary post paying up to £14.62 per hour. In this post you will be targeted to deliver a high quality tenancy and housing support service to all tenants.. You will be managing a housing caseload; and will be expected to visit tenants and act as a key contact for queries relating to housing management. You will be dealing with ASB complaints so will need to have strong working knowledge ASB legislation.
As a housing officer you will be responsible for all aspects of tenancy management and will need…
Our Client is looking for an experienced Neighbourhood Officer to cover a Maternity position.
The role is based in Norwich however your patch is spread over a large area and you will need to travel to meet the requirements of the role.
To manage a tenancy management and enforcement caseload satisfactorily and within agreed timescales.
To appropriately deal with a range of tenancy breaches to a high standard, utilising available legal and other tools and within agreed timescales.
To promote the Customer First strategy and place customers at the heart of activity.
Working closely with the Resident Engagement Officer…
BRC are currently recruiting for two experienced Housing Officer`s on behalf of an established housing provider in the Cardiff area. They will initially be short term contracts expected to last for two months providing cover whilst the organisation recruit on a permanent basis.
The successful candidates will report into the Housing Manager and will work as part of a team of Generic Housing Officers and Housing Assistants. You will be required to provide a housing management service for a patch of general needs properties spread across a large geographical area.
Your day to day responsibilities will include tenancy management, managing…
A job has arisen at this Stoke on Trent Housing Association for a Housing Officer to join its team. The job will cover a large area therefore access to a car is essential.
Experience of managing voids, tenancies, lettings and rents would be preferred. The successful candidate will be required to provide one to one meetings and workshops where support and advice is provided to tenants. The successful applicant will have a proven record of working in a similar role and experience of working with vulnerable groups is preferred.
You will be able to work effectively within a team and be able to manage complex situations.
If you require…
VACANCY: Neighbourhood Housing Officer
BRC are pleased to announce we have a temporary Neighbourhood Housing Officer with a Social Housing provider in Hampshire, to start immediately for a 5 week contract until the end of June 2015. The skills required for this role command a payrate of up to £16.99 per hour.
The Neighbourhood Housing Officer role involves undertaking the following duties:
• Manage a cross tenure patch of properties to provide customer focussed services in line with our service standards and values.
• Maximise income and minimise rent loss through the effective management of customer accounts, timely letting…
MMP are working with a excellent Social Housing provider to recruit a Sheltered Housing Officer to join one of their services based in Surrey. This is an ongoing temporary contract with the potential to go permanent.
This role will be focused on providing an excellent Tenancy Management service to the organisations current tenants in order to maintain their tenancies.
Providing excellent tenancy management service to current tenants
Arranging viewings and sign ups of properties, ensuring void turnaround is kept to a minimum
Arrange tenant social events
Signpost tenants to services within the organisation and external…
Our client based in Holmes Chapel is recruitng for a Voids and Lettings officer to join there team on a temporary basis, undertaking 36 hours per week. The rate of pay is £17.24 per hour Ltd.
* Taking initial queries from tenants and updating the database
* Calling through the tenants on the waiting list and offering properties to tenants
* Carrying out accompanied viewings with potential new tenants
* Allocating properties to suitable tenants
* Assisting tenants to fill in housing application forms
* Putting together new starter packs
* Dealing with new starter tenancies and end of tenancies
* Carrying out end of tenancy checks…
Neighbourhood Housing Officer - Christchurch - Leading Housing Group The Role Working for one of the largest and most successful housing groups in the UK delivering services across Southampton and Hampshire.The Neighbourhood Housing Officer (NHO) is responsible for a diverse portfolio of homes. For this portfolio the NHO will:
Maximise the Association's income through the proper and effective management of the Association's assets.
Provide a comprehensive housing and neighbourhood management service, checking service quality and implementing pro-active measures to deal with local issues.
Contribute to marketing strategies…
MMP Consultancy are looking to recruit an excellent Neighbourhood Services Officer to work on a temporary contract based in East London.
We are seeking an experienced individual, who is confident in dealing with tenancy management and anti-social behaviour. Working with a prestigious organisation, this role will be focused on providing an excellent customer service to current tenants, managing both the estates and street properties of a mixed tenure patch.
Managing a mixed tenure patch to deliver an excellent housing management service to all tenants
Responding to any enquiries and complaints raised by customers…
Housing and Enablement Officer
Cannock or Essington
21 or 28 hour contracts available with the flexibility to work extra hours where required
My client is currently looking to recruit for Housing and Enablement Officer posts for their elderly care services. You'll be working within a housing scheme for older people and will provide a housing management service and health and wellbeing service to residents. You'll need some experience in a similar role and to have worked with older people previously.
The Housing Officer role
Based in within a housing scheme you'll be the main point of contact and you'll provide excellent customer…
Temporary Housing Officer – 12 months
Middlesbrough – TS1
We manage and run our business in a way that we can continue to be successful and make a real difference in the communities in which we work. We put our residents at the heart of the business and strive to offer a personal, modern, better service.
We are currently recruiting for a motivated and customer focused Housing Officer on a temporary basis.
You will be responsible for tenancy and estate management functions, arrears recovery and ASB within a defined geographic area. You’ll act as client manager for the resident, be responsible for services…
A large housing association in Lancashire require a Community Safety Officer to join their Community Safety Team for a period of approximately 8 weeks initially.
As a Community Safety Officer / Anti Social Behaviour Officer you will have previous experience of case management and preparing case files which includes interviewing and investigating complaints, taking file notes etc.
The successful candidate will also have experience in enforcing tenancy conditions other than rent. You will be required to maintain good relationships with neighbourhood policing teams and other agencies, work on your own initiative and make decisions relating…
Role: Temporary Lettings Officer
Pay rate: Up to £13.60 per hour
Length: 3 - 6 Months
*Demonstrable experience of working in a housing discipline or similar setting dealing with vacant property management
*Broad understanding of Housing Legislation
*Working knowledge of First Housing or other computerised housing package
*Knowledge of Housing Management issues and problems
The main purpose of this position is to undertake visits of vacant properties and garages with prospective tenants and undertake a tenancy / garage sign up process.
To undertake efficient voids administration tasks…
Our client, based in Manchester is currently recruiting for a Supported Housing Officer on a three month contract. The job is due to start in 12th May and will be for 37 hours per week. The role will be covering various areas in the North West and pay is negotiable on experience.
Duties will include (but not limited to):
* Encourage tenancy sustainment, building confidence and self esteem, promote self-reliance liaise with specialist support team
* Interview referrals and establish eligibility of referrals and follow allocation process for any complex cases
* Carry out an initial assessment of needs and to identify achievable goals…
Housing Support Officer required to provide advice and guidance on all aspects of claiming Housing Benefit to both customers and colleagues, liaising with local Councils to discuss the progression of a claim through to its conclusion and to apply for Direct to Landlord payments as and when necessary.
You will also be making referrals and working with Support Agencies to sustain tenancies and carrying out debt management meetings.
Therefore you should be confident in dealing our customers face to face, by telephone and with written correspondence so excellent IT and admin skills are essential.
An up to date knowledge of Housing Benefit…