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Tourism jobs in Blackpool, Lancashire
IT Service Desk Technician - Preston based
£19,500 - £23,500
EXPERIENCE IN 1ST LINE SUPPORT IS ESSENTIAL
A UK leading tourism company is recruiting for a Service Desk Technician to join their dynamic IT department. The successful candidate will provide an efficient interface for users/customers to request support/service requirements and will be expected to resolve requests initially and to promptly re-assign to 2nd/3rd line support as required.
Key responsibilities of the role include: -
*Ensure that all telephone calls to the IT Service Desk are answered in a professional, timely and courteous manner.
*To accurately log all incidents...