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Job Title Possessions Manager
Job number 101207319
Posted 13/11/2008 (08:00)
Agency/Employer Belgarum Recruitment Ltd
Description Working for a large specialised Lender, this role is a Management position reporting to the Head of Credit Management.

Job purpose:
•To provide a point of interface for all Possessions issues by being a day to day point of contact.
•Manage the possessions/SDR process in line with the risk profile.
•Manage the day to day interaction with external contacts to include solicitors, asset managers & agents & escalate any issues to the Head of Credit Management.
•To monitor compliance with all SLA’s addressing issues when required and escalating where necessary. To proactively review and make recommendations for the benefit of the Company and its customers on a continuous basis.
•To monitor compliance with all SLA’s addressing issues when required and escalating where necessary.
•Facilitate operational audits & prepare appropriate responses.
•Facilitate Investor and Rating Agency reviews.
•To act as an ambassador of The Company at all times.
•To prepare appropriate analysis and provide recommendations for improvements to process’s, systems, procedures and controls.
•To lead and motivate Assistant Possessions Manager to deliver agreed targets and projects.
•To effectively manage the loss mitigation strategy on the repossession pipeline.

Key accountabilities / responsibilities:
•To provide a point of interface for all Possessions issues by being a day to day point of contact.
•Manage the possessions/SDR process in line with the risk profile.
•Manage the day to day interaction with external contacts to include solicitors, asset managers & agents & escalate any issues to the Head of Credit Management.
•To monitor compliance with all SLA’s addressing issues when required and escalating where necessary. To proactively review and make recommendations for the benefit of the company and its customers on a continuous basis.
•To monitor compliance with all SLA’s addressing issues when required and escalating where necessary.
•Facilitate operational audits & prepare appropriate responses.
•Facilitate Investor and Rating Agency reviews.
•To act as an ambassador of the company at all times
•To prepare appropriate analysis and provide recommendations for improvements to process’s, systems, procedures and controls.

Technical skills:

•Proven track record in managing a Possession/SDR portfolio.
•High Level of communication skills.
•Ability to monitor & enforce SLA’s.
•Thorough knowledge of the TPA business & experience of working to & implementing SLA’s.
•Knowledge of Microsoft Office applications & able to build structured reports & spreadsheet analysis.
•Understanding & awareness of DPA & legislative requirements.
•Able to work on own initiative and to contribute to the Customer Operations teams objectives.
•Ability to build productive relationship with 3rd party contacts.
•Able to train, coach and develop direct reports on a continuous basis with appropriate objectives and development plans.

Location Skipton, North Yorkshire
Job type Permanent
Contract length N/A
Start date
Contact name Matt Kimber
Telephone 01252 623288
Ref no 125
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Show me more Accounting, Finance and Insurance jobs in North Yorkshire
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Suggested Job Searches: manager  assistant  management  project  office  


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