Branch Customer Service Assistant

Based – Coventry

Package- £12500.00 - £14250.00 Per Annum + Bonus & Corporate Benefits

This Opportunity is offering excellent levels of training with fantastic opportunities of career development

Our Client is a highly respected corporate company within the banking and building society network who pride themselves on customer satisfaction, service and a highly respected reputation. They are currently looking for a driven individual who welcomes new challenges and will embrace and drive themselves forward to develop their future and career. The person would provide an excellent level of service to the Society's members, identifying and satisfying their needs across the Society’s full range of products and services.

The Job
• To work within a branch based environment as part of a driven team.
• Cashiering, cash management, administration and ATM servicing.
• Face to face customer contact and discussions to establish their needs and to gain quality leads.
• Ensuring the customer needs are met at every level.
• Providing very high levels of professional customer service.
• Ability to develop long term customer relationships.
• Proven track record within Customer Service.
• Ensure personal targets and branch targets are met.
• Ensuring all referrals and leads are passed to Mortgage Advisors and Financial Advisors.
• Working within a team based environment to develop all leads and opportunities.
• Consistently and proactively looking at all opportunities and ensuring sales and service targets are met.
• Keeping up to date with financial products and legislation.
• Maintaining detailed records to comply with the regulations of Financial Services.
• Contacting clients with news of new financial products.

The Person
• A proven track record of high levels of customer service.
• Ability to embrace new challenges and drive themselves forward to develop their career prospects.
• Banking & Financial Services Knowledge advantageous but not essential.

If you are interested in this position please send you CV in the strictest confidence to - Debbie Williams or call 0113 2470994 or e mail debbie@alpharecruitment.ltd.uk