Our client is seeking a Technical Claims Negotiator to deal with allocated claims as speedily and efficiently as possible from outset to conclusion within FSA regulations, and legislative and policy guidelines.

Job Responsibilities:
- To proactively process claims in accordance with our principles and procedures and to maintain files within our service standards
- To ensure that all files are reserved accurately and promptly within our reserving philosophy
- To be personally responsible for ensuring the reserves fully reflect the level of damages on each file
- To process cheques on claims files as required and in accordance with your authorities
- To deal and negotiate all moderate injury claims from outset to conclusion being fully conversant with the relevant sections of Civil Procedure Rules, Personal Injury Pre action Protocol and Road Traffic Act and the implications of being RTA/ART75 insurer
- To identify potential fraudulent claims and action as per guidelines
- To deal and negotiate credit hire claims in accordance with procedural requirements
- To handle litigated cases in accordance with procedural requirements
- Maintain knowledge in specialist area to constantly improve understanding of technical issues
- Ensure compliance with TCF principles when liaising with customers and handling claims
- Build and maintain relationships both internally and externally
- Identify and effect all potential recoveries from the relevant parties
- Maintain diary within SLA and KPI’S and undertake regular file reviews to ensure effective and timely settlement of all claims
- Provide support to the Claims Controller by ensuring delivery of own performance against agreed objectives, KPI’S and SLA’S
- To be compliant with health and safety policies at all times
- To ensure compliance with company and other relevant standards/ regulations at all times
- Any other reasonable duties as required


First Recruitment Services is acting as an employment agency for this vacancy.