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Job Title		Motor Trade Job-Service Advisor, Berkshire

Job number		104129893

Posted		17/11/2008 (10:01)

Agency/Employer		Perfect Placement

Description		MAIN DEALER SERVICE ADVISOR BERKSHIRE �18-22K + BONUS Our client a duel franchised main dealer in the Reading area is looking to add to their highly trained service staff. They require an experienced service advisor to work on the front desk of their busy and fast paced service department. As an existing service advisor you will have: Customer facing experience in a service department A working knowledge of Kerridge DMS Knowledge of dealing with technicians, their job cards, their working practices and with them as part of a team. Job role: To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest level of customer care and to work towards further improving our CSI ratings. Ensure accurate completion of loan vehicle agreement including customer signature. Agree service repair diagnosis and book vehicles into workshop. Monitor progress in workshop to ensure promised delivery times are achieved. Notify and obtain customer approval for any additional work required. Ensure that work progresses efficiently through the workshop and administration process is adhered to. Create and present invoices for payment providing explanation of charges and warranty or goodwill procedures where required. To be aware to the legal implications involving the service and repair of vehicles and payment thereof. Maintain Customer Record Files and Repair Order Register on a daily basis to ensure accurate analysis of Service Department activity. To apply please send your current CV to jimi@perfectplacement.co.uk Intellectual Property Rights Reserved All adverts posted on this site by Perfect Placement UK Limited, with reference to their wording, grammar, syntax and grammatical interpretation remain the Intellectual Property of Perfect Placement UK. As such whole-sale or partial copying of said wording for reuse; either for financial or commercial gain or for reasons of passing off will be treated as theft, as such infringement may attract criminal sanction for the criminal offence of piracy.

Location		Berkshire, South East

Job type		Permanent

Contract length		Permanent

Salary/rate		�18000 - �22000/annum �18-22k + bonus

Start date		2008-01-15



Contact name		Jimi Matthews

Telephone		08450 212123

Fax		08450 212124

Ref no		JM-15/01ka

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