Service Advisor, Leicester, Motor Trade Job

Automotive, Motor Trade Job: Service Advisor Required in Leicester, Leicestershire.

POSITION: Service Advisor
CLIENT: Main Dealer
LOCATION: Leicester
SALARY: £17.5k basic, OTE £21-22k + Service Plans Sold
HOURS: Full Time, Saturday mornings on a rota basis
JOB REF: J23023

Motor Trade Jobs / Automotive Vacancies:

Automotive Service Advisor required in Leicester.

Our client, a main Dealer in Leicester, is looking to recruit a Service Advisor for their busy department.

Plans and co-ordinates Service activity to meet customer requirements and maximise workshop/bodyshop utilisation and profitability

Key Job Areas
*Builds rapport and qualifies the customer's requirements
*Agrees the details of the work that is to be carried out
*Co-ordinates workshop activity to deliver agreed work
*Updates the customer on progress and checks customer satisfaction on completion
*Works as a full member of the Centre team
*Knowledge of a main dealer computer DMS system

Key success criteria
*Workshop loading (hours booked)
*Parts and accessory sales & margins
*Customer satisfaction (CSI and Mystery Shopper)
*Customer complaints
*Customer retention (e.g. new sales to existing customers)
*Team working across the Centre (especially Sales and Parts)

You will ideally live within the Leicestershire area or be able to travel to the Leicester area and have a working experience as a Service Advisor from within a main car dealership.

To apply please send your CV to Louisa Coggs Quoting Job Ref J23023, Stating Service Advisor Leicester

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Paint Sprayer, Panel Beater, Bodyshop Estimator, Dealer Principal, Motor Mechanic, Service Advisor, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Trade Parts Representative, Parts Advisor, Parts Manager, Workshop Controller, Fast Fit, Tyre Fitters, Warranty Administrator. Rental Advisor, Car Valetor, Collection & Delivery Drivers,

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