The position for General Manager in Kent is no longer available
A rare and exciting opportunity has arisen in one of the fastest growing automotive groups in the UK are now seeking a General Manager to join and lead a twin franchise business in Kent. The objective is to set a vision and direction for the business, ensure volume and profit opportunities are maximised and operate as a senior brand ambassador to establish a progressive relationship with all stakeholders of the brand. If you believe that you have the potential to drive this business toward new heights then read on.
Lead and manage the sales and aftersales departmental teams in line with the brand values
Manage team performance to achieve key targets and deliver continuous improvement and monitor training and development needs within the team
Maximise dealership profitability through the sale of vehicles, associated products, parts and labour in a given market territory and ensure the long term sustainability of the businesses and the brand across the territory
Control cash flow, stocks and assets at a level commensurate with profit requirements and satisfactory return on investment
Set a vision and direction for the business that reflects the individuality of the local opportunity and environment whilst ensuring a consistent standard of brand representation
Underpin with a comprehensive strategy, business and funding plans
Ensure the full understanding of the long term strategy and vision amongst the team, brand and funders
Provide clear leadership and direction for the business and act as a role model to all employees
Ensure that the business operates within its legal responsibilities framework, including the operating agreement with the manufacturer
Shape and drive strategic marketing and PR activity
Work in partnership with the manufacturer to contribute to network and brand development
Deliver outstanding customer service and establish a customer retention rate to match brand targets
Ensure that all management accounting and reporting processes are robust and transparent
Shape and manage through the Heads of Departments a comprehensive and cohesive infrastructure for lean retailing - systems, processes, premises and people
Ensure all appropriate operational resources and investments are in place across the business to enable the fulfilment of long term growth plans
Continuously review and improve sales processes and systems to deliver increased levels of customer satisfaction whilst maximising profitability
Work with colleagues to investigate and resolve customer complaints
Work as a full member of the dealership team to ensure a seamless service is provided to all customers Who we are looking for:
You must have previous or current experience working at senior management level
A very strong and successful used car background.
Automotive industry experience in similar position is preferred but candidates with retail experience will also be considered
You must possess excellent management skills and have an enthusiastic and self-motivated attitude
Be able to demonstrate excellent customer liaison and satisfaction skills
Focused, ambitious and keen to apply your knowledge to all aspects of the dealership
Be able to efficiently work under pressure
Excellent personal, marketing and communication skills are essential What's on offer?
If you are interested and think you have what it takes then please forward your CV to William McLean
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