Account Manager - £40,000 - Liverpool

The company

Our client is one of the leading specialist mechanical and electrical engineering and facilities services company in the world with more than 100 years of experience in facilities management.

They provide a total life cycle of care for a facility, including the design, build and installation of mechanical and electrical systems, then the ongoing maintenance of these services and the provision of integrated facilities management.
A Fortune 500® leader in the design, installation, operation and maintenance of mechanical and electrical systems, facilities and mission critical services for a diverse range of businesses globally. With annual revenues of over $4 billion, the company has approximately 26,000 employees at over 70 operations in more than 140 locations across the United States, Canada, the United Kingdom and selected global locations.

Principle Accountabilities
? To orchestrate and implement challenging growth plans for the contract through continuous enterprising and strategic management.
? To regularly meet with customer interface representatives to communicate key contract issues in support of sustaining partnership values and smooth running of contract.
? To provide innovation, vision, leadership, business development, best practice solutions and benchmarking across the portfolio of client sites.

Operations
? To fully meet and exceed the objectives of the contract including cost down, operational culture change, introducing and sharing best practice initiatives, improved systems/procedure and world-class service provision.
? To implement and own mobilisation plans in line with roll out programme of potential new activities.
? To identify operational improvements and enhancements to meet with contractual requirement of continuous improvement bearing in mind the overall cost down exercise for duration of contract period without losing high quality service to client.
? To ensure that the contract operates at the highest standards in terms of health and safety at all times minimising risk and maximising the safety of our staff.
? To regularly monitor health and safety performance.
? To ensure the support admin team provides adequate and focussed support to the Operations Manager(s) and their teams.

Financial
? To take full profit and loss responsibility for the contract.
? To ensure an annual and forward business plan and budget is in place for the contract that will fulfil client cost down expectations, regional budgetary requirements and shareholder`s profit share.
? To report to senior management any financial exceptions and other information as required.
? To ensure that team understand their responsibilities with regard to financial performance against budget and implement action to ensure that financial targets are met.

Staff Management
? To develop and inspire a professional team enabling them to meet both personal and business targets.
? To provide clear operational direction to staff across the contract.
? To ensure that regular communications are provided to all staff on contract, regional and company performance in concert with Account Director.
Business Unit / Company
? To ensure that corporate policies and procedures are strictly adhered to, in order to maintain the integrity of the operational activities within the Contract. i.e. IMS, H&S, ISO14001, legislative.
? To attend scheduled and ad hoc regional meetings as required by the Acount Director.
? To communicate relevant issues to management team when appropriate and proactively request support when required.

Qualifications and Experience:

? Minimum of 5 years experience in an equivalent role in an FM environment
? Educated to degree level (or equivalent) preferably with a professional qualification in Business Management or similar.
? Excellent communication and organisational skills.
? Advanced influential negotiating skills : experience of operating at senior client level
? An ability to develop relationships quickly
? Experience of working with a quality management system with a high degree of procedural, technical and HSE compliance

Other factors:

? Personal objectives will be agreed prior to appointment

If you are interested in this role and you are legible to work and live in the UK then send your CV in confidence to our designated recruitment team today!!

We are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003