The Company:

Our client is one of the UK’s leading suppliers of precision machined, high integrity components, integrated kits of parts and complete mechanical assemblies.

Due to the current expansion of our factory and increased machining capacity we are recruiting a Contract Engineer.

Reporting to the Commercial Manager, the successful individual will be responsible for managing a small number of our key client accounts. The priority of the role is to give our key clients a constant point of contact who understands their requirements, manages their orders and ensures customer satisfaction.

Responsibilities include:

• Customer Contact – Communicating directly with key client representatives within the client remit given, to ensure the customer has a point of contact.
• Progress Reports – Produce regular updates on order progress from placement of order through to delivery, working toward 100% on time delivery within the customer remit given.
• Project Management – Managing each order, from Material delivery through all stages of production machining and all subcontract processes to client delivery
• Information Transfer - Ensure effective transfer of relevant information from customers to commercial & production teams, and likewise to the customer
• Communication – Production of presentable professional communication as required to customer and management team
• Systems – Assist in maintenance and updating of all commercial and production related business systems and reports.
• Company Representation - Represent the company in front of the selected remit of clients in organised meetings at head office or at customer’s premises.
• Tenders – Assisting the Estimating team with the production of quotes for the clients within their remit.

The Individual:

• Ideally from a mechanical or manufacturing engineering background.
• Ideally be familiar with the range of hardware and equipment used in these markets and preferably from some hands on experience.
• Must have good communication and organisational skills and have a strong technical background.
• Will have experience in a technical, supervisory or a management role.
• Has the ability to work as part of a team or as an individual.
• Has the ability to be customer facing, at a contract management and technical level, whilst maintaining and developing relationships.