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Job Title Customer Service Advisor
Job number 109133372
Posted 09/05/2008 (17:15)
Agency/Employer Link Strategics
Description My client is seeking a French/German speaking Customer Service Advisor to join their busy and expanding team.

Job Description:
French/German fluent speaking Customer Service Administrator

Duties:

Receive incoming calls
Assist with new customers enquiries
Process orders received via the telephone, fax, e-mail or internet
Be proactive in the area of Customer retention
Use various internet sites to resolve parcel queries
Use of excel spreadsheets
Provide customer support to new and existing customer.
A good understanding of the Company’s products and business structure.
Promote the Company at events abroad
Offer support to all areas of the business.
Assist the Company in maintaining its goal of World Class Customer Service.

Benefits:

European and International company
Mail order and Network Marketing company
Working hours: 08.00-16.15 and 09.45-18.00 on alternate weeks
Holidays: 22 days basic increasing to 25 days after 5 yrs
Contributory Pension Scheme (after 3 months)
Contributory Health Scheme (after 3 months)
Death in Service commences immediately

If you feel you are the right person for this position then we would like to hear from you.
Location Cambridgeshire
Job type Permanent
Contract length N/A
Salary/rate £15500 - £16500/annum
Start date
Contact name Tracey Matthews
Ref no LSTMLP001
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Show me more Customer Services jobs in Cambridgeshire
Other jobs in Cambridgeshire

Suggested Job Searches: customer service  customer service advisor  service  customer  advisor  


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