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Job Title Customer Service
Job number 109135937
Posted 06/01/2009 (12:50)
Agency/Employer Adecco
Description We are looking for individuals with excellent communication skills, good at building rapport, dynamic and self motivated.

-You will have the responsibility to achieve and exceed individual targets given
-Have the ability to liase with customers, third party suppliers and our network stores to successfully resolve customers concerns
-You will ensure that all internal and external customers are provided with timely and relevant updates as appropriate
-Resolve as many customer issues as possible within the first contact and ensure that transfer rates to second line technical support are kept within departmental targets.

You will be equired to remain calm under pressure, have excellent customer service skills both written and verbal, be PC literate in all Microsoft Packages at a basic level, a good team player and have the ability to be flexible and adaptive to change.

Working hours:
A rotating shift pattern 5 days out of 7
Mon - Fri between 08.00 - 20.00
Sat between 08.00 - 18.00
Sun between 09.00 - 16.00
Location Northampton, Northamptonshire
Job type Permanent
Contract length N/A
Salary/rate £14485 - £15895/annum
Start date Immediate start
Contact name Rachel Berry
Telephone 01604 637474
Ref no cs w
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Show me more Customer Services jobs in Northamptonshire
Other jobs in Northampton

Suggested Job Searches: customer service  service  customer  support  technical support  


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