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Job Title Customer Service Consultant
Job number 109136448
Posted 23/06/2008 (16:36)
Agency/Employer Sureterm Direct Ltd
Description Sureterm Direct Ltd are recruiting for a Customer Service Consultant to work in our rapidly expanding company!

Responsibilities for this role will include but not be limited to the following:

• Making adjustments that have been requested by the client, such as Change of Address, Change of Vehicle, Add Driver, and Increase Mileage.
• Answering any queries that the client may have about their policy.
• Taking claim information from the client, making sure accurate information is taken and advising them if they need to contact our Legal Team or their insurers.
• Dealing with insurers answering any questions or queries they may have regarding our client’s policies.
• Ensuring Sureterm’s TCF policy is adhered too.
• Contacting clients who have sent in cancellation requests, trying to turn around and save the business.
• Overcoming any objections that are encountered.

Candidates for this position will need:

• Strong background within Insurance with a good technical background.
• Customer Service experience is essential however Sales experience would be considered.
• Extremely competent in the use of Computers, preferably with Elektra.
• Positive ‘can-do’ attitude whilst being flexible.

For an informal discussion contact Tom Herron, Recruitment Manager on 01480 423024 or alternatively send your CV along with a covering letter to tom.herron@sureterm.com.
Location Huntingdon, Cambridgeshire
Job type Permanent
Contract length Permament
Start date ASAP
Contact name Tom Herron
Telephone 01480 423024
Ref no CUSSER
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Show me more Customer Services jobs in Cambridgeshire
Other jobs in Huntingdon

Suggested Job Searches: customer service  consultant  manager  service  customer  


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