An opportunity not to be missed working for a forward thinking, fast paced company dealing with IT support for the healthcare sector. You will be responsible for answering and logging all service & support requests received by telephone & email, also assisting with the booking of on-site training and providing remote product training to customers via the internet and telephone based systems. You will be liaising with sub-contractors over hardware installations at customers premises and assisting with the day to day running of the remote on line booking system. We are looking for a self motivated candidate who can work unsupervised, you must be passionate about customer service and be able to demonstrate excellent communication skills. You will need to be confident, articulate and have a good understanding of windows, word and excel. This is a varied and interesting role working for a stable, professional company who have excellent staff retention and great benefits!