German Speaking Customer Service

Fantastic New German Speaking Customer Service Opportunities

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in German as well as English apply now.

Location

Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

Fluent in English (spoken & written) as well as German
Experience of delivering exceptional customer service
Working knowledge of MS Word and Excel
Strong communication skills both written and verbal.
Ability to work on own initiative as well as part of a team
Working towards targets and deadlines
Ability to remain calm under pressure

Also recruiting for candidates with fluency in any of the following languages:

French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish, Turkish