PPI Telephony Agent (Customer Service Banking)

To deliver effective and efficient telephone-based support to customers; dealing with general enquiries resulting from proactive customer mailing and communications; form ordering for the customer upon request; handling case specific customer enquiries and complaints; hand offs to other Bank departments / functions for non PPI requests. Working collaboratively with Contact Centre colleagues in order to maximise customer satisfaction.

To work 5:00pm - 8:00pm Monday to Friday

Please note the training will commence on 14th May for 2 weeks and will be 9am - 5:00pm. You will need to commit to the training.

To be considered for this exciting position, please email your CV , in the first instance

The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Consultant: Monique Colclough
Telephone: 01782558165
Email:
Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be consider for future vacancies that match your skills