Operations Manager

Our client is a rapidly expanding national training provider and they are now looking for a strong 'people person' who leads by example to get the best from others. You should also thrive when working under pressure and be responsive to changing priorities and situations.
You will be based at the client's head office in Oxfordshire, however frequent travel will be required.

The role will involve managing a team of 6 Assessors and you will also be involved in quality, Internal verification and some Assessing.

Key tasks and responsibilities

Quality
Manage the quality, verification, standardisation and achievement of WBL.
Promoting and safeguarding the welfare of children and young people
Conducting regular agreed field observations of Assessors
Ensuring Assessors undergo continuous professional development (CPD)
Ensuring Assessors provide their caseload of learners with information, advice and guidance to successfully complete their qualification
Standardising and monitoring learning programme delivery (verification) ensuring that the Key Learner Processes are adhered to
Managing accurate and effective completion of all documentation to ensure contractual requirements are adhered to
Supporting and carrying out self-assessment and development planning

People
Conducting regular team communication meetings
Managing performance issues with Assessors

Operations
Attending meetings and working groups as required
Ensuring that appropriate Additional Learning Needs/Additional Social Needs learners are identified and appropriate support provided
Complete learner and employer visits and manage a caseload of learners.
Identify funding streams and complete tenders and bids

Information
Managing accurate and effective completion of all documentation to ensure contractual requirements are adhered to
Ensuring timely completion of monitoring activities
.
Ensuring registration and certification documentation is completed correctly and on time

Essential Skills
In-depth knowledge of work based learning and NVQ/Apprenticeship delivery
Proven line management and team leadership skills
Occupational competence within relevant sector
Proven track record of achieving and managing team to meet targets
Good standard of general education including 5 GCSEs - English and Maths at grade C or above or equivalent
Achieved AVA / A1 / D32 qualification
Achieved IQA / V1 / D33/D34 qualification
Level 2 Key Skills
The ability to prioritise, plan contingencies and adapt to changes at short notice
The ability to work flexible hours and locations
Coaching/mentoring skills

Desirable
Worked at a managerial level
Teaching qualification or PTLLS, CTLLS, DTLLS

Hours: 40 hours per week (Monday - Friday)
Holidays: 20 days per annum
Salary: £23,000 - £24,000 per annum negotiable
Benefits: Free gym membership and Staff discount incentive scheme
Travel: Throughout Oxfordshire
Type: Full Time and Permanent

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