Trend (part of Honeywell) is the UK market leader in the manufacture and supply of intelligent Building Energy Management Systems (BEMS), operating a worldwide distribution and support network.

We are seeking an experienced Repair and Overhaul Analyst to be based at our site in Horsham. This is an exciting opportunity to work with a market leader in our Product Support team.

Trend products are installed in all types of non-residential buildings including shops, leisure centres, offices, schools, hospitals and factories. We are seeking an experienced PCB Repairs Technician for our Horsham production site.

Key Responsibilities:

• Fault diagnosis of returned Trend products to component level
• PCB rework of through hole, surface mount and BGA technology
• Technical detailed report writing
• Determination of warranty/non warranty failures
• Provide operational data to senior management team
• Dealing with customer queries and complaints in a technical environment
• Liasing and working alongside Technical Support, R&D and Sales Team offering feedback on future product development, features and functions
• Monitoring performance of product and quality data collection
• Maintaining test procedures
• Developing and maintaining relationships with customers
• Representing department at meetings when required

Knowledge and Experience

• Ability to read and understand complex circuit diagrams
• Ability to rework through hole, surface mount and BGA components
• Previous software development experience
• HND/Degree in electronic engineering or similar discipline
• Dedicated to driving excellent customer service and quality
• Ability to be sensitive to customer requirements and expectations

At Honeywell, we look for people driven by a desire to contribute, be challenged and grow. Our people make Honeywell a special company and are a key competitive advantage.