Position: Technical Author
Reference: 23003
Salary: £140-200 per day
Location: London
Contact: Chris Pearson - JAM HR Systems


Are you an experienced Technical Author ideally with experience of writing technical user guides for systems such as ERP's or CRM's? Do you have product documentation experience working for IT or Telecoms organisations? Are you enthused by the idea of working within a fast paced and dynamic environment?

The Background

This forward thinking technology outsource organisation is currently seeking to recruit a Technical Author to support a large project for a period of 2-3 months, please be aware that due to the amount of pipeline business, the opportunity for a contract extension beyond this period is very realistic.

The Responsibilities

Reporting directly to the Programme Manager, you will be responsible for working with and shadowing Subject Matter Experts (SME's) to help build, review and test the application. You will manage meetings with SME's to gather and clarify information, developing rapport and relationships.

You will then take responsibility for the technical writing and authoring of content, relying heavily on the knowledge extracted from the SME's.

You will report all progress to the Project and Programme Manager and ensure that the client is kept abreast of developments.

The Professional

As the successful candidate, you will have a background developed in technical writing (ideally user guides) and authoring of content, ideally within the IT or Telecommunications sectors. You will ideally have experience of authoring ERP or CRM software (SAP, Oracle, SAP, etc) using tools such as Visio, PowerPoint, Word, Excel, SnagIT, AuthorIT, SupportPoint, etc. You will be a results driven professional with the ability to offer a high class client and customer support service and you will be happy working within a results and deadline driven environment.

This is an excellent project opportunity for someone looking for experience within a ‘high-value' role and supporting a large and prestigious client.


Please forward your most up-to-date CV together with salary details quoting ref 23003/CP or by calling Chris Pearson on 0845 634 8911.

JAM HR Solutions Ltd is acting as an Employment Agency in relation to this vacancy. Should this position not meet what you are looking for, please forward to someone you feel may be interested in this position.