First Line Helpdesk Engineer
Bracknell
£20,000 + Benefits

Excellent opportunity for a first line helpdesk engineer to join a leading IT support company based in Bracknell. Working as part of a team, you will be responsible for carrying out the support of Windows based user issues. Key responsibilities include:-
• First line support for Windows 2000, 2003, MS Office and basic desktop issues
• Escalating more complex or time consuming issues to 2nd line desk.
• Perform daily backups and remedial actions.
• Ensure all calls are accurately entered onto the system and closed off.
In return, you will be working for a company that will help you to progress your career and offer you a fabulous working environment.
If you come from a strong first line technical support background with at least 6 months to a years experience, please send your CV to me today.