Web Analytics Manager / Customer Insight Web Analyst - No.1 Web Brand

Web Analytics Manager / Customer Insight Web Analyst - No.1 Web Brand
Central London, West End
£40,000 - £50,000 + Market-Leading Benefits

About Us:

We already enjoy the UK's biggest market share in the online recruitment sector, but now we need world-class individuals to drive our business to the next level.

We're passionate about our brand, our product and our users, and we want to appoint a highly motivated individual who will share our vision - and our passion.

The Role:

You will have a background in web analytics and insight through direct work experience. Highly analytical and business focussed, you will be familiar with eCommerce and web analytics, and will have advanced competency with Microsoft Office.

As our Analytics Manager, you will take ownership and champion our web analytics and reporting capability. As part of this your skill and expertise will help drive decision making and product development, whilst providing the business with key insights and interpretation of data to improve key KPIs, the user journey and overall business performance.

The successful Web Analytics Manager / Customer Insight Web Analyst will be responsible for:

> Ownership and development of web analytics, researching new methods for generating insight and user behaviour
> Innovating and driving effective ways to represent data to the business to best inform and report on performance, trends and insights
> Being proactive in finding insights to inform the business and anomalies to investigate and resolve
> Managing the Website Analytics Executive
> Working closely with the internal teams to ensure correct implementation of tagging for all product releases
> Working with the Business Analyst and Product Owner teams to ensure there is a joined up approach to qualitative and quantitative data
> Championing analytics and be an enabler to others within in the business that need to learn and use analytics in their roles
> Developing the multivariate testing programme to aid improvements to the online customer experience
> Working closely with internal stakeholders spanning business, marketing and technical teams

This role will suit an individual with the following skills/experience:

> Demonstrable experience and success of driving actionable website analytics and insight in a previous role/s
> Excellent knowledge of web and marketing metrics and tracking
> Highly analytical with strong attention to detail
> Previous management experience is an advantage
> Excellent communication and interpretation skills
> A good understanding of the factors that influence customer conversion
> Highly organised and diligent with a capacity to work on multiple tasks at the same time
> A self-starter and problem solver with lots of initiative
> Advanced competency with Microsoft Office
> Excellent knowledge of website analytical platforms, knowledge of Webtrends is an advantage
> Knowledge of tagging website analytics

In return, you’ll enjoy a highly competitive salary with market-leading benefits. As a member of the team, you’ll be part of a growing business in a changing industry, working in a fun and productive environment, gaining experience of a major UK online business.

You may have worked in the following capacities:
Customer Insight Manager, Web Analytics Consultant, ECommerce Analytics Manager, ECommerce Insights Manager, User Experience Manager, Digital Product Manager, ECommerce Manager, Online Product Analyst.

Application Statement:
To apply for the role of Web Analytics Manager / Customer Insight Web Analyst - No.1 Web Brand simply submit your application (CV and a covering letter). If your skills meet with our client's requirements, we'll load your application into their application system for them to action. (Minus your contact details, we guard this). By submitting your CV and cover letter, you give “express consent” for us to process your application in conjunction with this vacancy.

RecruitmentRevolution. com is a unique online recruitment agency and operates an “Equal Opportunities” policy. We will gladly accept applications from all interested candidates.