Company: established and innovative organisation enabling improved NHS performance
Location: Northwest England, Lancashire, Preston, Blackburn, Burnley, Blackpool, Bolton
Type: Permanent
Division: MEDICAL
Reference: JR602.034
Salary: £30-40,000 + Bonus + Car Allowance

This well established and innovative organisation that is making a real difference to patients' lives.

In this varied role you will be consulting, training, and supporting all levels of Healthcare Professionals (HCP's) across PCTs/SHAs/NHS Trusts/GPs on web based software programmes. The web based tools translate patient data into usable statistics which help HCP's better understand their Trust's performance and formulate, implement and track Service Delivery improvements, and understand patient experience.

After project managing the installation you will proactively embed the systems into daily use by consulting with and training HCP's to fully appreciate the value (and power) of the applications its insightful outcomes. As the primary contact you will gain a thorough understanding of your account's needs in order to ensure customer satisfaction, negotiate contract extensions, and promote new applications where appropriate.

Degree educated (or equivalent) with commercial experience, you are a qualified Nurse/allied Health Professional/Project Manager who has a comprehensive, insiders view of the NHS. You have a clear understanding of patient and information flow in order to help translate patient data into valuable information, and you're confident when analysing and explaining data. With natural interpersonal skills you can uncover customer needs, discuss sensitive information, propose changes, and lead training with professionalism.

Living on territory to cover the Northern England Region, you are well organised, enjoy a challenge, work well within a team and manage your own time effectively. This is a superb opportunity to test and develop your abilities with a pioneering company, and to be a part of a supportive, talented organisation.

KEY WORDS: customer support, clinical support, healthcare inforamtion technology, information management software, Northern England, Manchester, Leeds, Liverpool, Newcastle, Sheffield, Yorkshire, training manager, informatics, nhs performance, pcts, qualified nurse, shas, systems implementation, training, healthcare, helix, jobs, recruitment