Audio Typer Administrator

Our client is looking for an experienced Audio Typer to join and support their team while utilising their customer service and administrative skills. The role is 37hrs per week Monday to Thursday 9am to 5:30pm and Friday 9am to 4pm. You will be paid weekly at £8.80 per hour. This is an on-going temporary role in the Northampton area. The role will start after you have passed a criminal record check which takes 4 weeks.

For the criminal record check you will be required to provide 10 years proof of address as well as current proof of address for your parents address if different.

PURPOSE OF THE ROLE:
To support the Occupational Health Unit with a confidential administrative service in accordance with departmental procedures.

MAIN RESPONSIBILITIES:
1.Answer telephone calls, action as appropriate or direct to another member of staff; receive visitors and direct to appropriate reception area, providing hospitality; in accordance with procedures.
2.To make and confirm attendance for all appointments made for Managers and Practitioners and monitor a follow up/recall system for appointments in accordance with procedures in order for the OHSU to maintain a duty of care.
3.To open incoming post, print out emails sent to the OHU email box and pass to Managers and Practitioners with relevant files/documents to facilitate prompt response by Managers/Practitioners.
4.To record Referrals, Medicals, Audio Tests, Mandatory Support, in accordance with procedures to comply with duty of care requirements.
5.To provide audio typing for all Managers and Practitioners to meet response requirements.
6.To operate an efficient bring forward system and prepare relevant files/ documentation for appointments/meetings for all Managers and Practitioners.
7.To notify Areas/Department of the offer of Critical Incident Stress Debrief as directed by the Manager or appropriate Practitioner to meet Critical Incident Stress Debrief procedures.
8.To undertake any other reasonable duties considered by the Office Manager to be within the scope of the post, inclusive of departmental help and cover.

ESSENTIAL CRITERIA:
1.Good interpersonal, listening and communication skills.
2.Ability to relate to a broad spectrum of individuals.
3.Ability to maintain confidentiality
4.High level of flexibility.
5.Good organisational skills with the ability to plan and prioritise a heavy work load.
6.Self-motivation and the ability to work under pressure and on own initiative.
7.Ability to work as part of a team.
(url removed)puter literate with a good knowledge and experience of word processing, audio typing, email and database applications, including 'Word' and 'Excel'.
9.Candidates must be able to demonstrate a level of awareness of diversity and equality issues appropriate to this role.

DESIRABLE CRITERIA:
1.Experience of work in a similar environment.
2.Listening skills training.

Adecco is a recruitment agency and an equal opportunities employer.