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Purpose of Role: You are the first point of contact – the face and voice of the company. You will welcome visitors and take calls in a warm and professional manner. You will appreciate the importance of reception and the significance of being at the forefront of a successful business. You will also assist the Office Manager in ensuring the smooth and efficient running of the office and all ancillary operations.
Key Tasks & Responsibilities:
* Accommodate visitors, clients and job candidates
* Operate switchboard and direct potential clients to relevant departments (must have basic knowledge of what various individuals/departments do)
* Control distribution of conference call numbers
* Coordinate conference room bookings and appointments, as well as ensuring that rooms are tidy and that guests are served refreshments
* Record, file and track all outgoing and incoming courier and sort mail
* Manage all matters pertaining to reception/office appearance and utilities
* Maintain database of suppliers and service providers
* Procure office furniture and supplies
* Maintain inventory of office stationery
* Record all incoming invoices in PDB register, gaining appropriate approval where necessary, and forward to Finance Department in a timely fashion
* Prepare expense claims for UK staff, gaining appropriate approval where necessary, and forward to Finance Department in a timely fashion
* Prepare petty cash records and cash count on a monthly basis, and send information to Finance Department by the end of the month
Essential Skills:
* Excellent communication and telephone skills (fluent, spoken and written English)
* Good computer skills – efficiency in MS Office (Outlook, Word, Excel, PowerPoint)
* Administration skills
Key Characteristics:
* Friendly personality – approachable, outgoing, assertive
* Good organisational skills: ability to prioritise, follow up and multi-task
* Flexible and resourceful at problem-solving
* Ability to work independently or as part of a team
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