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Our client is an established property company that urgently seek a Sales and Lettings Administrator to join their team. The chosen candidate will be reporting directly to the Lettings Manager / Managing Director (sales). Property Industry experience is highly advantageous.
The jobholder will have day-to-day responsibility for all aspects of branch administration and provide efficient administrative support to the team to ensure all communications are issued accurately and in a timely manner. To be responsible for branch financial reporting with deadlines adhered to.
Sales Administration
• Have full responsibility for the running of the administration requirements for the office which includes but is not limited to: managing the post and franking machine credit, ordering the stationery and kitchen supplies, responding to emails and faxes, carrying out the computer back up on a daily basis etc
• Provide full administrative support to negotiators and manager ensuring correct and accurate communications are issued to all relevant parties during all stages of appraisal, marketing and offer through to completion
• Set up and manage systems to support negotiators and managers to comply with company best practice and Steps to Success
• When acting as key first point of contact during absence of negotiators from office, to register applicants and actively generate leads where possible
Employee Administration
• Provide support to the Branch Manager, for example helping to administer absence, holidays, monthly 1-2-1’s and quarterly objective reviews, where requested by your Line Manager.
Financial Management and Compliance
• Complete accurate financial reporting of sales / purchase invoices and banking in adherence to monthly deadlines
• To operate transparent system in collation of financial paperwork
• Ensure that internal audit standards are maintained at all times and inform the Branch Manager immediately of any staff breaches on compliance
• Set up and manage check list to ensure all necessary documentation is held on file, i.e. terms of business, money laundering
Brand Positioning, enhancement and protection
• Own the responsibility of enhancing the brand to all vendors and applicants
• Act as an ambassador for the company and uphold their brand values
Reporting
• Support the Residential Manager in the production of all regular and ad hoc reports as required
• Proactively flag any areas of concern to the Residential Sales Manager with recommendations
Customer Care
• Deliver the highest standard of customer care in compliance with Best Practice and Steps to Success
Personal development
• Seek opportunities to contribute in order to develop self and to meet current and future business goals
In return an excellent salary and benefits are on offer for this role. An extremely supportive environment is provided with excellent progression prospects. FOR A FULL LIST OF DUTIES Please contact us ASAP as this is an urgent vacancy.
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application please assume that you have been unsuccessful on this occasion.
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