THE ROLE – DEPUTY MANAGER

The role involves supporting the retail store manager with the day-to-day operation of a Forecourt and Retail Unit, driving exceptional levels of service and delivering excellent standards through team development and coaching.

With previous retail management experience, you will be making sure that their fast growing business grows even faster. If you are ready to meet the challenge - and enjoy the rewards - a role within our client could be for you.

It's a challenging role as you will take responsibility managing for your store and your team. Thanks to your talent for motivating others, everyone will be inspired to greater heights. You'll hit performance targets, improve service and continually evolve operations. In short, you've got the talent, passion and ambition to develop your career and their business – fast.

Our client is committed to delivering the ultimate in convenience shopping. They are equally committed to the idea of welcoming more and more top flight Managers into their dynamic and fast-growing business. A problem solver who enjoys autonomy, you understand the immense potential their marketplace can offer.

While ideally you will already have experience in retail as a manager. It will be your drive to deliver nothing but the best which will impress them. As they have a wide range of opportunities they can offer the progression that you are looking for. Whatever your background, you're now ready to meet the challenge – and enjoy the high rewards – of driving our client to further success. They want to meet people capable of leading and motivating their teams to achieve ambitious performance targets. You'll understand the emphasis they place on customer satisfaction, and the measures they can utilise to ensure that it is continually achieved. You're also a highly co-operative person who can work effectively with your Store Manager, as well as, managing the store in their absence.

KEY RESPONSIBILITIES

•Drive the business forward to meet and exceed store and company targets
•Manage all aspects of the store operation, including the delivery of excellent customer service and operational standards whilst achieving HSSE compliance
•To ensure the brand is protected at all times by ensuring 100% compliance with all Due Diligence processes
•Deliver excellent customer service using the methods available i.e. Fast Friendly, Available, Clean
•To maximise product availability, optimising stock management and replenishment process
•Maintaining book stock accuracy using pre-defined processes
•To assist the Store Manager as required in utilising all Management Information available to enhance the stores performance particularly, cash loss, dry stock loss and waste
•To assist with the training and coaching for all new and existing store staff as identified in the Personal Development Plan
•To manage Employee Relations issues in the team in the absence of the Store Manager

IDEAL CANDIDATE

Experience of Retail Management, in food retail, would be an advantage, although any retail or leisure management background will be considered. The main requirement is an energetic and enthusiastic personality and the ability to motivate your retail store team.

You'll demonstrate a range of skills and experience including:
•Strong people management skills
•Performance driven
•Dedicated to excellence in customer service
•Committed to retail operational excellence
•Genuine desire to achieve results through the management of others
•Drive and ability to manage others effectively

MINIMUM REQUIREMENTS FOR THIS ROLE ARE:
•to be 18 or over
•legally entitled to work and be resident of the UK
•have a full, clean driving license
•to have no unspent criminal convictions