|
|
| Job Title |
|
General Manager & Multi Site Opportunities |
|
|
| Posted |
08/02/2010 (16:47) |
|
|
| Agency/Employer |
McCarthy Recruitment |
|
|
| Description |
General Manager & multi site opportunities - FANTASTIC HIGH STREET RETAILER
If you want to be a crucial part of this exciting multi product retailer, and have the opportunity to truly run your store as though it were your own business, then we want you to pick up the phone and have a chat with your McCarthy consultant today. Our client has a high profile on the British high street, and a clear plan for future growth and success through evolving the brand.
THE ROLE
As a General Manager your role is primarily to take responsibility for managing all areas of the business and driving sales and profitability. In this position you will lead and direct the store team to achieve all targets set for the store, ensuring consistent delivery of profit and the brand. You will represent our client in a positive, motivated and enthusiastic manner in line with their company core values. This is a superb opportunity to join a British retail giant in a high profile position and to assume responsibility for ensuring the success and profitability of a large turnover store.
This role is one of the most exciting and challenging roles in retail. The knowledge, insight, vision and drive required to be successful at this level means that your views will be heard and acted upon at the highest level. Our client wants dynamic leaders who are not afraid to take responsibility for their store, and challenge and push boundaries to get the right results.
In addition, there are possibilities for multi site roles within the brand, managing and supporting several stores across a small area, whilst managing your own successful store in addition. This is a role that would push your management skills further, teaching you distance management whilst exploring your commercial strengths.
Responsible for large numbers of employees and a sales turnover to match, you will manage every aspect of the commercial, financial and operational running of your own retail store, while exceeding sales and profit targets by driving customer service and employee satisfaction initiatives.
First and foremost, you will have a passion for delivering outstanding customer service. Together with significant retail management experience and the ability to handle many tasks at once, you’ll have the confidence and knowledge to motivate and inspire your team. Above all, you will be a business manager with the intellect to formulate a strategy and the drive and tenacity to see it through.
KEY RESPONSIBILTIES
• Achieve sales and profits targets
• Analysis of profit and loss accounts
• To manage store operations so that customer proposition is delivered through store systems and procedures
• To plan, organise and execute in store systems that comply with company processes, core values and best practice
• To recruit, train and develop the store team to consistently provide the highest possible store standards and responsive, efficient, friendly and knowledgeable customer service
• Responsible for optimising the performance of the store by enhancing the offer in line with competitor activity, local needs and seasonal opportunities whilst delivering the customer service
• Manage and deliver and exceed required level of sales as set by the company
• Manage stock management systems, delivery of productivity and shrinkage targets
•
IDEAL CANDIDATE
Experience as a General Manager, Store Manager or Area Manager within a fast paced, high volume retail high street or out of town brand. This is an outstanding opportunity to progress your management skills and have autonomy over your own store with a leading retailer. A passion for customer service and proven track record in managing and leading people, with experience of training and developing a store team through effective performance management is preferred.
KEY SKILLS
• Develops future strategy, effectively formulates action plans and gains others understanding and commitment to it
• Focused on expanding the customer base, retaining loyal customers and understanding the local market
• Understands the importance of being an ambassador for the brand that they work for in every way possible
• Endless passion, energy and commitment to being an inspiration to their team
• Strong vision and communication skills
• Outstanding leadership skills and a dedication to developing a successful working team
• Encourages personal development
• Strong interpersonal skills
• Ability to develop a customer service focused environment
• Coaching and mentoring management style
• Excellent influencing and negotiating skills
• Effective planning and organisational skills
• Commercial drive and awareness
• Ability to prioritise, anticipate changes and implement recommendations
• Gains commitment from team and maximises contributions from others
• Supportive yet persuasive management style
• Commercially astute with a strong trading emphasis
• First class communication skills
• Understands how best to carry out the role so that sales are maximised, costs are controlled and profit potential is increased
• Relays information to others in such a way that they fully understand the message and can act appropriately
• Anticipates others information needs and applies effective communication processes
• Places the emphasis on customer service and ensures that the highest standards are set and maintained in this field
• Ability to develop a highly customer focused environment
• Gains commitments and maximises contributions from others
• Displays a visible and open leadership style
• Works with others in a way that recognises their value and the shared nature of goals
• Ability to maximise team effectiveness
• Develops others to help them grow in their jobs
• Places critical importance on performance management and encourages personal development
|
|
|
| Location |
Edinburgh, Central Scotland |
|
|
| Job type |
Permanent |
|
|
| Contract length |
N/A |
|
|
| Salary/rate |
£45000 - £75000/annum Car + Benefits + Bonus |
|
|
| Start date |
ASAP |
|
|
|
|
|
|
| Contact name |
Alison Gordon |
|
|
| Job Reference |
gm/Edin/h |
|
|
| Job ID |
128157008 |
|
|
| Apply |
 |
|
|
|
