Housing Assistant (Local Authority) Part Time

Housing Assistant (Local Authority) Part Time

Our client is a forward thinking local authority, based in one of the most attractive areas of the country. They are looking for a professional, competent and enthusiastic person who is able to communicate well at all levels. An excellent benefits package is on offer including annualised hours (flexible working) and a final salary pension scheme.

Position: Shared Housing Assistant
Hours: Part time
Contract: Fixed term 13 month contract
Location: Abingdon
Salary: Full time equivalent salary £18,648, pro rata to £16,884 per annum
Benefits: final salary pension scheme: flexible annualised hours working arrangement; Employee Assistance Programme; Childcare Voucher scheme; numerous well-being initiatives

Closing date: 12 noon on Thursday 24 May 2012
Interview date:1 June 2012

ROLE:
The aim of the Housing Needs team is to ensure that people in housing need have access to the housing and support necessary to meet their needs.

The Housing Assistant will play an active role in meeting these aims, and in the provision of an efficient and effective housing service.

RESPONSIBILITIES:
a) Assisting in processing housing applications and maintaining the Housing Register.
b) Ensuring that accurate and appropriate records are kept using both computer and manual systems, ensuring that confidentiality and data protection are observed.
c) Assisting in the preparation and presentation of statistics, reports and other documentation as required.
d) To take part in the front-of-house duty rota and therefore deal with customers enquiries face-to-face.
e) Developing and maintaining good working relationships with colleagues within the Section and with external agencies as appropriate.

ESSENTIAL SKILLS / EXPERIENCE:
a) 3 GCSE’s at grades A-C, or equivalent level of qualifications, or relevant experience.
b) Ability to use IT systems
c) Good interpersonal and written communications skills
d) Experience of dealing with telephone enquiries and face to face enquiries from the public
e) Demonstrate experience keeping accurate records

Please note that this position will need to cover a rota; at least once a week the post holder will need to cover the office from 8:30 until 17:00.

Please note that all candidates who meet the essential criteria will be contacted via email and asked to complete an on-line application process. You will need to complete this process before the closing date otherwise your application will not be considered. The closing date for applications is 12 noon on Thursday 24 May 2012.

Because our client’s application process consists of completing a detailed application form please be aware that if you apply within 48 hours of the closing date we may not be able to process your application quickly enough in order for you to complete the final stage.

You may have experience in the following roles: Local Authority, Housing Liaison Officer, Home Allocation, Housing Assistant, Project Officer, Allocation Liaison, Support Worker, Young Offenders Officer, Accommodation Allocation, Project Management, Housing Advice Officer, Youth Worker, Administration Assistant, Housing Officer, Community Support Worker, Homelessness Advice Officer, Social Worker, Housing Administrator,Probation Officer, Allocation Supportetc.

This vacancy is being advertised by (url removed), the UK’s leading Flat Fee Recruitment Agency. The services advertised by (url removed) are those of an employment agency. Ref: EWR

No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role