1st Line IT Engineer
Posted 2 days ago by Solus Accident Repair Centres
- Salary:
- £26,000 - £32,000/annum
- Location:
- Stansted
- Job Type:
- Permanent
As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support</ … more