Our client, a long-established independent insurance brokerage in Banbury, is seeking an Insurance Broker to join their team.

With a strong reputation for providing a personal, honest and professional service, they support both personal and commercial clients with their insurance requirements and take pride in building long-term relationships within the local community.

This opportunity would suit someone with previous insurance experience who is confident supporting customers, handling policy administration, and working accurately within a busy office environment. Experience using Acturis is highly desirable.

Working as part of a small and supportive team, the successful candidate will enjoy a varied role incorporating customer service, administration, policy support, and day-to-day insurance office responsibilities.

Insurance Broker key responsibilities:

• Supporting personal and commercial insurance customers with their enquiries
• Handling day-to-day policy administration accurately and efficiently
• Using Acturis to update records, process information, and manage insurance documentation
• Preparing customer files and maintaining electronic records
• Issuing quotations, documentation, and correspondence
• Taking payments for insurance policies over the telephone
• Answering incoming calls and directing enquiries appropriately
• Welcoming customers into the office and assisting with front desk enquiries
• Providing general administrative support across the team

Insurance Broker candidate requirements:

• Previous experience within the insurance sector
• Experience using Acturis
• Strong administration and organisational skills
• Confident and professional communication skills, both over the phone and in person
• A high level of accuracy and attention to detail
• A personable and customer-focused approach
• Ability to work well both independently and as part of a small team

Insurance Broker job vacancy benefits include:

• 27 days holiday plus bank holidays
• Birthday day off
• BUPA cash plan
• 5% pension enrolment
• Full time hours, Monday to Friday
• Immediate start available

Please note that this role is based in Banbury town centre. Parking is not provided, however the office is conveniently located close to the bus and train station, as well as nearby public car parks.