Customer Experience Team Member - Expiring soon!
Posted 06/05/2026 by Pertemps North Midlands
Full-time role
Outstanding facilities & office conditions - staff fun days
Free parking & immediate starts available
We are actively seeking experienced customer service advisors for a leading logistics provider in the Coleshill area.
Our customer service advisor roles are always hugely popular; you would be representing a very well-known brand looking to make long-term investments into its people.
The daily responsibilities would include:-
- Receiving and handling a high volume of inbound customer calls ranging from order placement, stock availability, delivery updates, complaint handling and much more
- Updating in-house CRM system
- Working from and consolidating Microsoft Excel spreadsheets
- Maintaining a high level of service at all times, in a bright & bubbly fashion (ideally 6 months experience in a service advisor role)
Hours of work: 7.5 hour days ranging between 0700-1800 Monday to Friday
Rate of pay: £12.74 per hour, rising to £12.87 plus additional benefits once 12 weeks have surpassed
Benefits include:
If you are interested in applying for our Customer Service Advisor role, and feel that you meet the above skills requirements, please click to apply today!
Outstanding facilities & office conditions - staff fun days
Free parking & immediate starts available
We are actively seeking experienced customer service advisors for a leading logistics provider in the Coleshill area.
Our customer service advisor roles are always hugely popular; you would be representing a very well-known brand looking to make long-term investments into its people.
The daily responsibilities would include:-
- Receiving and handling a high volume of inbound customer calls ranging from order placement, stock availability, delivery updates, complaint handling and much more
- Updating in-house CRM system
- Working from and consolidating Microsoft Excel spreadsheets
- Maintaining a high level of service at all times, in a bright & bubbly fashion (ideally 6 months experience in a service advisor role)
Hours of work: 7.5 hour days ranging between 0700-1800 Monday to Friday
Rate of pay: £12.74 per hour, rising to £12.87 plus additional benefits once 12 weeks have surpassed
Benefits include:
- 30 Days a year Annual Leave (pro rata)
- WFH Options once on permanent contract
- Potential for overtime opportunities at time and half
- Reward & Recognition – Employee of the month, prizes.
- Free car parking on site
- Social Committee: Chip Butty Friday, Film Days, Competitions & Prizes & MORE Monthly engagement plan
- Pool Table / Dart board in canteen
- Big screens – showing sports / events – radio on throughout the week.
- Dress code: Smart Casual and dress down every last Friday of the month and random fundraising for social committee.
- Modern Office and equipment
- Do Not work on Christmas Day, Boxing Day and New Years Day
- Advantages Programme: Reduced cinema tickets, Gym memberships, retails discounts, Child-care vouchers, Ride to work funding, health care, access to GP video calls 24/7, Eye care, company Pension, Long service award.
- Career progression within a leading international logistics provider.
If you are interested in applying for our Customer Service Advisor role, and feel that you meet the above skills requirements, please click to apply today!
- Type:
- Temporary
- Start Date:
- 17/05/2026
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- 063106778
- Job ID:
- 225073943
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