Logistics Coordinator (Nights)

Location: Redditch
Salary: Up to £33,000 per annum (depending on experience, inclusive of shift allowance)
Hours: 44 hours per week – Tuesday to Friday + weekend working
Shift: 19:00 – 07:00 (Night Shift)
Job Type: Permanent
Holiday: 25 days + bank holidays (option to purchase up to 5 additional days)

About the Role

We are currently recruiting for an experienced Logistics Coordinator (Nights) to join a busy and fast-paced logistics operation within a well-established organisation.

This role sits within a hybrid function between customer service and transport quoting, requiring strong coordination skills, attention to detail, and the ability to work effectively under pressure in a high-volume, time-sensitive environment.

You will be responsible for arranging and managing urgent transport solutions across the UK and Europe, ensuring goods are delivered efficiently, cost-effectively, and in line with customer expectations.

This is a fully office-based night shift role and is not suitable for hybrid or remote working.

Key Responsibilities

• Manage customer enquiries and orders via phone and email, accurately inputting data onto internal systems
• Book, track, and coordinate shipments across UK and European transport networks
• Provide competitive quotations for road, airfreight, and hand-carry solutions
• Deliver high levels of customer service with regular updates on shipment progress
• Source and liaise with transport suppliers to secure appropriate solutions
• Manage urgent and time-critical situations, including line stoppages
• Ensure correct documentation is obtained, including PODs, purchase orders, and related references
• Close out job files accurately and ensure all systems are updated correctly
• Review routing and supplier options to improve cost efficiency and profitability
• Maintain clear communication with warehouse and operational teams
• Monitor KPIs and support continuous improvement initiatives
• Ensure all administrative and system housekeeping tasks are completed accurately and on time
• Escalate issues where appropriate to ensure timely resolution

About You

The successful candidate will have:

• Previous experience within logistics, freight forwarding, transport planning, or a similar environment
• Strong understanding of European transport planning (essential)
• Strong IT skills including MS Office, spreadsheets, and internal systems
• Ability to multitask and prioritise effectively in a fast-paced environment

Desirable:

• CPC qualification (not essential)

What’s on Offer

• Salary up to £33,000 (depending on experience, inclusive of shift allowance)
• Permanent night shift position in a stable organisation
• 25 days holiday plus bank holidays
• Option to purchase additional annual leave
• Career development opportunities within transport operations