Operations & Logistics Administrator

Location: Braintree Reports to: Account Manager

All Square Recruitment are looking for an experienced Logistics Administrator for their specialist client in Braintree.

This is an exciting opportunity to work with a growing business and be central to their dispatch operation. An ideal candidate will have a background in data entry, financial & system administration and customer service.

Key Responsibilities:

• Order Management: Monitor work-in-progress to provide customers with real-time updates via phone and email.
• Customer Service: Send formal confirmations, handle general inquiries, and escalate technical questions to the Account Manager.
• Packing & Dispatch: Carefully pack products to match prescriptions and specifications, manage daily shipping schedules, and prepare courier documentation.
• Finance Administration (Sage): Issue sales invoices, input supplier purchase invoices, and manage monthly credit control and statements.
• Returns & Logistics: Log and process incoming returns and coordinate with suppliers regarding deliveries.

About You:

We are looking for a self-starter who thrives on precision and efficiency. The ideal candidate will have:

• Education: At least 5 GCSEs (grade C/4 or above) including English and Maths.
• Experience: Proven background in an administrative or dispatch role, ideally within manufacturing or distribution.
• Technical Skills: Competency in Sage for invoicing and data entry is highly desirable, alongside strong general IT literacy.
• Detail-Oriented: Absolute accuracy is required for matching products to orders and handling financial data.
• Communication: A professional and helpful telephone manner is essential.

Working Hours & Salary:

• Monday to Friday
• 09:00 – 17:00
• £25 - £30,000 (DOE)