Lims SUpport Administrator

We are looking for a LabWare LIMS expert to take ownership of a business-critical system within a major UK regulated utility. This isn't just a support role; you will be the go-to authority for configuring, developing, and evolving a LIMS environment that ensures the safety and quality of essential services.

If you enjoy a mix of technical troubleshooting, bespoke LIMS programming, and long-term systems optimization, this is the perfect platform for your expertise.

The Role

• System Ownership: Configure and customise LabWare LIMS to meet complex laboratory workflows and strict compliance standards.

• Technical Support: Act as the 1st and 2nd line expert, diagnosing issues related to configurations, interfaces, and integrations.

• Continuous Improvement: Implement system enhancements and proactively recommend process optimizations to streamline lab workflows.

• Documentation & Compliance: Create SOPs and detailed manuals while supporting internal and external audits to ensure the system remains "audit-ready" at all times.

• Strategic Collaboration: Work alongside IT partners and project teams to drive LIMS-specific projects from inception to delivery.

Technical Requirements

• LabWare LIMS Mastery: Proven experience in configuration (Sample/Analysis management, Batch/Folder templates).

• Programming: Proficiency in LabWare LIMS Basic programming.

• Data: Strong skills in Relational Databases and MS SQL / Transact-SQL.

• Environment: Background in a regulated laboratory setting (Water industry experience is a significant advantage).

• Service Standards: Experience working within an enterprise Application Support team, ideally aligned with ITIL practices.

Preferred (Bonus) Skills

• LabWare Certification (Admin 1/2).

• Crystal Reports, XML, or HTML.

• LabWare Visual Workflow development.

• Instrument integration (LabStation / Parsing scripts).

• Experience with LabWare Schedulers or Storage Location Manager.