Council Tax and Revenues Officer

Northampton
Contract
£27 per hour limited paid via umbrella company inside IR35

Our client is looking for an experienced is looking for a Council Tax and Revenues Officer.

Experience in CT billing and the MRI/Academy system is essential

 To be responsible for accurate and timely administration of  Council Tax Billing in accordance with legislation and to maximise collection of Council Tax.

To deal directly with customers and stakeholders over the phone, in writing as required to provide an excellent service to residents

This is one of many roles we are recruiting for please visit our website colbernlimited co uk

To maintain an up to date knowledge of Council Tax legislation and case law to enable accurate billing and to maximise collection

To work as a team member and to contribute ideas to assist in improving the work and customer experience.

Provide a high quality and customer focused service giving advice on Council Tax through face to face interviews, telephone, electronic channels as required and to liaise with other internal teams and external agencies as required.

Prioritise and manage own workloads to ensure objectives and targets are achieved and customer requirements are met

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To comply with new and existing Council tax legislation and working practices and to be familiar with the Local Council tax Reductions scheme.

To determine applications and reviews for discounts, exemptions, disregards and reduction after gathering all relevant information and verification required and to set up different payment methods ensuring compliance with direct debit rules as required.

To demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs. 

Any other duties and responsibilities that may be reasonably allocated

PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities.  Colbern Limited along with our clients are an equal opportunities employer