Business Analyst

Widnes (Hybrid Working)

£40,278

Permanent, Full Time

Here at Halton Housing, we are looking for an experienced Business Analyst to work across our vibrant organisation.

Hours: 37 hours per week (Monday - Friday)

Duration: Permanent

What You’ll Do:

• Partnering the business area to map out ‘As-is’ and ‘future state’ processes, addressing business problems and identifying areas of improvement
• Produce requirements documentation of what is required to achieve success measures identified for all changes
• Facilitate the solution design with other IT colleagues and external vendors
• Formulate project plans, monitor & report progresses, issues and actions
• Development of rigorous test plans and scripts with users, customers and vendors.
• Carry out end user-training that is required as a result of a normal change request or larger project implementation
• Develop and maintain a network of relationships within business partnering areas to keep informed and up to date on business developments

What You’ll Need:

• Previous experience working in a business analysis or change & improvement function within Housing Management and working across a diverse range of functional areas
• Has good customer service and communication skills (internal and external) demonstrating understanding and support whilst handling/resolving difficult situations or conflict
•  Ability to follow defined processes and procedures in an accurate and consistent manner whilst monitoring data, identifying trends, problem solving and escalating where needed
• Can manage core systems and balance conflicting priorities to achieve key project milestones, performance indicators, targets and outcomes

What You’ll Get:

• 30 day holiday entitlement, plus bank holidays
• Opportunity to buy or sell holidays
• Competitive salary
• Electric Vehicle Salary Sacrifice Scheme
• Flexible and Hybrid working
• Supported training and development opportunities
• Health and Wellbeing Cash Plan
• Competitive Pension Scheme

If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today!

We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.