A growing domiciliary care business is looking for a Care Manager to provide high quality services that support the rights of clients to live the lives they choose as far as they are able. 

This is a full-time role offering a salary of £40,000 + per annum (Dependant on experience) plus a range of benefits. The role is expected to cover the Hertfordshire region. 

What you’ll be doing as Care Manager:
The role focuses on compliance with CQC regulations, staff management, planning, and maintaining excellent standards of care and safeguarding. 

Key Responsibilities -

Service Delivery & Care Quality

• Ensure all services are delivered in line with individual plans and risk assessments
• Promote person-centred care, dignity, choice, and independence for all service users
• Conduct regular reviews of packages and update plans as required
• Respond appropriately to complaints, incidents, and safeguarding concerns
• Ensure delivery complies with CQC Fundamental Standards and company policies

Compliance & Governance

• Manage and maintain CQC compliance and inspection readiness
• Ensure accurate and up-to-date records
• Monitor quality assurance processes and implement improvements
• Ensure policies and procedures are followed at all times
• Assist with audits and quality monitoring

Safeguarding & Risk Management

• Act in accordance with safeguarding adults’ legislation and local authority procedures
• Identify, assess, and manage risks within domiciliary settings
• Ensure incidents and concerns are reported, recorded, and investigated appropriately

Communication & Partnership Working

• Maintain effective communication with service users, families, staff, healthcare professionals, and commissioners
• Liaise with social services, GPs, district nurses, and other professionals as required
• Represent the service in a professional and positive manner

What we’re looking for in a Care Manager:

• Previous experience is liaising with local authorities - ESSENTIAL
• Previous experience in domiciliary care management or senior care role – ESSENTIAL
• Knowledge of local authority commissioning processes - ESSENTIAL
• Strong knowledge of CQC regulations and domiciliary standards
• Excellent leadership, communication, and organisational skills
• NVQ Diploma in Leadership for Health and Social Care (or working towards)
• Ability to work under pressure and manage competing priorities
• Full UK driving licence and access to a vehicle

To apply for this role as Care Manager, please click apply online and upload an updated copy of your CV.

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