We are partnering with a well-established, multi-site business with the QSR industry to recruit an experienced HR Manager for a high-impact, operationally focused role. The business operates a large portfolio of sites across England and Wales and is entering an exciting phase of continued growth.

This is an excellent opportunity for a confident HR professional with strong generalist experience to join a fast-paced organisation and work closely with senior leadership.

The Role

Reporting directly to the Managing Director, the HR Manager will act as a trusted advisor to Operations, leading on employee relations while supporting wider people initiatives across the business. You will manage a small HR team and work closely with Payroll and senior operational stakeholders.

Key Responsibilities

• Provide day-to-day employee relations advice to managers and senior stakeholders
• Lead and support disciplinary, grievance and suspension cases, including investigations, hearings and documentation
• Manage redundancy processes, including consultations, communications and redundancy calculations
• Oversee settlement agreements and employment tribunal preparation
• Advise on sickness, capability and disability-related matters, including reasonable adjustments and risk assessments
• Provide guidance on right-to-work documentation and support internal audits
• Liaise with Immigration Enforcement where required
• Produce employment and immigration law updates for the business
• Support Gender Pay Gap reporting communications and data collation
• Lead HR projects focused on employee engagement, retention and operational improvements
• Deliver HR training and workshops to managers and operational teams across the UK
• Line manage and develop two junior HR team members

About You

• Proven HR experience within QSR industry/ hospitality
• Strong working knowledge of UK employment law
• Confident managing complex and sensitive ER cases end to end
• Excellent written and verbal communication skills
• Organised, detail-oriented and commercially minded
• Able to build strong relationships with department leaders
• Comfortable presenting and training large groups

Working Arrangements

• Primarily office-based in Maidenhead, with hybrid working available (3 days office based)
• Occasional UK travel to support operational teams and training

What’s on Offer

• Salary of £55,000 – £60,000
• Hybrid working
• High-visibility role with direct exposure to senior leadership
• Opportunity to influence and shape HR practices in a growing hospitality business