Service Advisor
Posted yesterday by Perfect Placement
We are seeking an experienced Service Advisor to join a reputable automotive dealership in Southampton, Hampshire. This is a superb opportunity for a skilled Service Advisor to work within a modern, well-equipped workshop and showroom, providing exceptional customer service and supporting a successful aftersales operation. Our client values professionalism, customer satisfaction, and staff development, offering a stable and forward-looking work environment.
Benefits for the successful Service Advisor:
- Competitive basic salary starting at £27,000 with an OTE of £30,000 or more
- Clear progression pathways within a large, reputable dealership group
- Monday to Friday working hours, 08:00 to 18:00, with a one-hour lunch break
- 30 days holiday inclusive of bank holidays, plus your birthday off
- Long service holiday entitlement
- Access to company health and wellbeing services
- Life assurance cover up to three times your annual salary
- Subsidised manufacturer car purchase schemes for employees and their families
- Discounted MOTs and servicing
- Ongoing training and development to enhance your career
- Attending to customers at vehicle drop-off and collection points, ensuring a professional and friendly experience
- Taking accurate notes of customer service requirements and effectively communicating these to the workshop team
- Keeping customers updated on their vehicle’s repair or service progress
- Costing additional work recommended by technicians and securing customer approval before proceeding
- Preparing and presenting accurate invoices and related paperwork
- Explaining work undertaken and presenting suitable service products such as service plans and warranties
- Upselling service plans, warranties, and additional vehicle care options to maximise customer satisfaction and dealership profitability
- Proven experience as a Service Advisor or in a similar motor trade role
- Excellent communication and customer service skills
- Ability to confidently upsell and suggest additional products
- IT literate, preferably with experience using CDK Drive or Kerridge systems
- Organised with strong time-management skills
- Full UK driving licence, ideally with a clean record
- Customer-focused attitude with a professional manner
- Previous experience working within franchised dealerships is preferred
Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Southampton and Hampshire today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade jobs in your local area, please contact us today.
- Type:
- Permanent
- Start Date:
- 01/06/2026
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- 147644
- Job ID:
- 225192396
- Applications:
- Be first to apply
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